Mystery Shopping

Secret Shopping, Compliance Audits, Retail Inventory Audits, Regulatory Inspection

Mobile Audit

Mobile auditors are typically highly trained individuals tasked with going into the field to make and track pre-defined observations. Our In-Touch Apps mobile audit solutions bring the flexibility and efficiency of the mobile web to your audit functions, liberating your business from expensive, time-consuming, and error-prone paper-based solutions.

Whether your auditors are transportation safety auditors that inspect bridges, government food inspection agents visiting restaurants, environmental assessment auditors visiting chemical plants, or merchandising auditors verifying store compliance with a set of corporate standards, we can equip your audit team with the mobile devices and software necessary to facilitate data capture and reporting in challenging environments.

Technical Challenges of Mobile Audit

The technical infrastructure required to support mobile auditors is unique. Given the nature of their job they can be in and out of communications range. They may be collecting information that is either privacy or security sensitive. They must often capture pictures or signatures on electronic forms.

If they are capturing data on mobile devices, you need to be able to account for the provisioning and location of these devices at all times.

The information collected by mobile auditors frequently needs to seamlessly integrate with various legacy enterprise-class systems, often with a requirement for complicated workflows depending on what information is collected and where.

In-Touch Electronic Data Capture

In-Touch Apps is very well suited to the requirements of mobile auditors. Built on our unified mobile web application development platform, we offer mobile auditors a solution that is:

  • Well-managed, with centralized app deployment and device management
  • Secured with industry leading encryption technology and data protection methods
  • Built on Industry-accepted technology and data standards – facilitating integration with a wide array of enterprise-class legacy systems
  • Able to run on any device supporting a modern web browser – allowing clients to leverage existing hardware investments
  • Able to collect data with or without network connectivity – allowing auditors to continue working during network disruptions