For over 10 years electronic forms have been the key interface between people and the enterprise-class systems they feed information into. Whether it be an individual completing an annual tax return for government, or a customer applying for a new service from a bank, the most common practice to date has been to download the form, fill it out, and either submit it electronically or print it out and mail it in.

In late 2008 something disruptive happened - mobile browsers outnumbered PC-based browsers - making accommodation of the mobile web a priority for forms and data capture management. 

For IM / IT managers tasked with migrating existing electronic and paper forms to the mobile web, In-Touch electronic data capture solutions provide a well-managed, secure, standards-based, end-user-friendly alternative to proprietary forms and ad-hoc development and deployment.

Electronic Forms and In-Touch Apps

Electronic forms on the mobile web present a new, more complex, set of challenges than PC-based electronic forms:

• Interruptions in back-end database and legacy system connectivity
• Mobile technology and data interoperability with partners, other corporate systems, or both
• Added security mechanisms and policies
• Added usability concerns about the small size of mobile devices
• User support in a highly distributed environment

Built on our unified mobile web application development platform, In-Touch Apps electronic data capture (EDC) addresses these concerns through:

• Security based on industry leading encryption technology and data protection methods
• Industry-accepted technology and data standards – facilitating integration with a wide array of enterprise-class legacy systems
• Data capture interfaces that run on any device that supports a modern browser – allowing our clients to leverage existing hardware investments
• Ablility to collect data with or without network connectivity – allowing work to continue during network disruptions

Unlike other solutions, In-Touch electronic data capture (EDC) is architected in such a way that it acts as a layer between enterprise-class and traditional web-based electronic forms systems and the Mobile Web.  This allows organizations:

• To leverage and build on existing systems
• To focus on content-process integration and automated data collection to produce faster processing times and higher use rates for electronic forms