Mystery Shopping

Secret Shopping, Compliance Audits, Retail Inventory Audits, Regulatory Inspection

Retail Inventory Audit

"The true out-of-stock rate experienced by consumers is 17.8%, which is 123% higher than the out-of-stock rate claimed by retailers themselves"

- Supply Chain Digest

Out-of-stock statistics, especially for revenue-heavy items, affect all key retail financial metrics and priorities.  In-Touch specializes in retail inventory and merchandising audits as an offering under the broader category of compliance audits.  We design audit programs that:

  • Assist with just-in-time inventory optimization and its challenges that arise when volumes of inventory reserves are mandated by corporate standards and need to be maintained and monitored across multiple locations
  • Test new products after launch for availability and placement
  • Verify availability of items advertised in flyers and coupons

The In-Touch Mobile Advantage

In addition, we use our mobile web expertise to:

  • Equip auditors with assisted data entry tools that limit input error
  • Submit inventory information in real time and empower store managers or merchandising firms with the ability to quickly correct any discrepancies from corporate standards
  • Launch on-the spot alerts