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Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-12-15https://www.intouchinsight.com/resources/studies/drive-thru/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo.pngMcDonald's logomcdonalds-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/tim-hortons-logo.pngTim Hortons logotim-hortons-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.pngburger-king-logoburger-king-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/starbucks-logo.pngStarbucks logostarbucks-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/kfc-logo.pngKFC logokfc-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.pngArby's logoarbys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dutch-bros-logo.pngDutch Bros logodutch-bros-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/taco-bell-logo.pngtaco-bell-logotaco-bell-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/header-drive-thru-2025.jpgDrive-Thru Report Page Banner Image of a person collecting their food from a drive-thru windowheader-drive-thru-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.pngNewsweek logonewsweek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/mckup-drive-thru-study-2025.jpgDownload the 2025 Annual Drive-thru Study by Intouch Insightmckup-drive-thru-study-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-3.pngOverall order accuracy scores were higher at innovation locations.emerging-experiences-findings-3https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.pngDunkin' logodunkin-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-1.pngHigher overall satifaction scoresemerging-experiences-findings-1https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-2.pngSpeed improvements for digital orders were noticed.emerging-experiences-findings-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wendys-logo.pngwendys-logowendys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-logo.pngChick-fil-a 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SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-09https://www.intouchinsight.com/what-we-do/inspection-software/retail-operations/https://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/retail-store-opening-checklist.pngStreamline opening and closing procedures using digital checklists for all stores.retail-store-opening-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorialhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-randomization.jpgTablet displaying approval workflow settings with configurable approval conditions, user groups, and a randomization percentage for quality assurance audit 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logohighs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/cleaning-and-maintenance.pngAccess cleanliness scores for key areas and track month-to-month progress to drive improvements.cleaning-and-maintenancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/IntouchCheck-inspection-software-results-over-time.pngIdentify areas of improvementIntouchCheck-inspection-software-results-over-timehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic 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checklists.inventory-control-and-merchandisinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpgIntouchCheck® Enhanced Logiccheck-end-user-enhanced-logichttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpgVideo tutorial on best practices for IntouchCheck® admin users.check-admin-best-practiceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.pngTestimonial by Andrew Balchin, Program Manager at Parkland Corporationparkland-testimonial-quote-intouch-checkhttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/retail.jpgretailretailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/quickchek-logo.pngQuickChek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/safety-compliance.pngEnforce standard operating procedures for optimal health and safety compliance.safety-compliance2026-07-10https://www.intouchinsight.com/blog/using-feedback-to-perfect-the-customer-experiencehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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Insightsarah-beckett-intouch-insight2024-08-09https://www.intouchinsight.com/press-releases/intouch-insight-announces-definitive-agreement-to-acquire-seelevel-hxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/blog/american-coffee-preferences-a-brief-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-experience-coffee-chains.jpgDrive-thru experience at coffee chaindrive-thru-experience-coffee-chainshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpgAI in Customer Experience: The Future of Drive-Thru Efficiencyai-customer-experience-drive-thruhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-03-28https://www.intouchinsight.com/press-releases/navexacquisitionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-15https://www.intouchinsight.com/blog/cx-leaders-customer-centric-organization-tipshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpgLatest Customer Experience Insights for Multi-location Businessesnewest-customer-experience-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/cem-score-cards-laptop.pngcem-score-cards-laptopcem-score-cards-laptophttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-08-09https://www.intouchinsight.com/blog/changes-in-consumer-habits-full-report-available-nowhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.pngA Retrospective for RestauranteursA Retrospective for Restauranteurshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.pngA Closer Look at the Restaurant IndustryA Closer Look at the Restaurant Industryhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.pngconsumer-trends-reportsconsumer-trends-reportshttps://www.intouchinsight.com/hubfs/images/blog/iStock-147248014.jpgiStock-147248014iStock-147248014https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits_Speing%202020.pngChanges in Consumer Habits_Speing 2020Changes in Consumer Habits_Speing 2020https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/press-releases/intouch-insight-adds-internet-of-things-iot-capabilities-to-its-cx-solutionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-19https://www.intouchinsight.com/resources/videos/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4/medium.jpgIntouch Insight CX Platformintouch-insight-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4125nonohttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpgIntouchCheck™ Inspection SoftwareIntouchCheck™, is a robust inspection checklists & forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4109nonohttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/qsr-intouch-insight-drive-thru-webinar-feb-9-2023.mp4/medium.jpgQSR and Intouch Insight Drive-Thru Results and Impacts Webinar 2023qsr-intouch-insight-drive-thru-webinar-feb-9-2023https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/qsr-intouch-insight-drive-thru-webinar-feb-9-2023.mp42664nonohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-08-180.4https://www.intouchinsight.com/press-releases/intouch-board-revitalization-planhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-05-11https://www.intouchinsight.com/press-releases/2016-first-quarter-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-16https://www.intouchinsight.com/press-releases/2024-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2025-04-03https://www.intouchinsight.com/fr/what-we-do/cx-platform/automationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/automation-hub-by-intouch-cx-platform.pngautomation-hub-by-intouch-cx-platformautomation-hub-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/location-level-dashboards-and-reports.pnglocation-level-dashboards-and-reportslocation-level-dashboards-and-reportshttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/identify-areas-for-investigation.pngidentify-areas-for-investigationidentify-areas-for-investigationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/address-issues-using-automation-hub.pngaddress-issues-using-automation-hubaddress-issues-using-automation-hub2023-09-15https://www.intouchinsight.com/blog/3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants3-ways-mobile-forms-ensure-safe-food-handling-in-restaurantshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/3-ways-intouchcheck-helps-during-labor-shortages.png3-ways-intouchcheck-helps-during-labor-shortages3-ways-intouchcheck-helps-during-labor-shortageshttps://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/press-releases/engages-investor-relations-firm-first-canadian-capitalhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-06https://www.intouchinsight.com/press-releases/fy1resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/press-releases/dell-boomi-integrationhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2018-03-09https://www.intouchinsight.com/press-releases/courseissuerbid-0https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-15https://www.intouchinsight.com/blog/how-to-improve-workplace-safetyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.pnghow-to-improve-workplace-safetyhow-to-improve-workplace-safetyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/restaurantManagers.pngrestaurantManagersrestaurantManagershttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-01-18https://www.intouchinsight.com/blog/tobacco-compliance-age-verificationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpgTobacco Compliance Insights from the Age Verification Study 2025tobacco-compliance-age-verification-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/age-verification-requests-by-daypart.jpgIDs requested by daypartsage-verification-requests-by-dayparthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/national-vs-regional-brands-age-verification.jpgNational vs. Regional Brands on Age Verificationnational-vs-regional-brands-age-verificationhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/employee-age-verification-methods.jpgHow employees verify ageemployee-age-verification-methodshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.pngresponsible-sales-blogresponsible-sales-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-image2025-09-18https://www.intouchinsight.com/what-we-do/mystery-shopping-services/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation-2.mp4/medium.jpgA video compilation of what our clients say about us.A curated video of client testimonials from QSRs, retailers, convenience stores, and CPG brands. Hear how operators use Intouch Insight’s mystery shopping, digital checklist and inspection software, and survey tools to strengthen operations and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation-2.mp4153nonoclienttestimonialcustomerfeedbacktoolDigitalChecklistIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpgShake Shack partners with Intouch Insightshake-shackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.pngDownload the 2026 Pizza Delivery and Carryout Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.pngMucho Burrito logomuchoburrito-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/safeway-logo.pngSafeway logosafeway-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpgParkland Corporation works Intouch Insightparklandhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/customer-service-program.pngmeasure customer service standards with mystery shopping customer-service-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mothers-market-kitchen-logo.pngMother's Market & Kitchen logomothers-market-kitchen-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/IntouchShop%E2%84%A2_Mystery_Shopping_Services.pngIntouchShop™_Mystery_Shopping_ServicesIntouchShop™_Mystery_Shopping_Serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpgBushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.jimmy-johnshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpgSubstance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insightsubstance-collectivehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.pngTrack and optimize every customer touchpoint.track-every-customer-touchpointhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitor-shop-programs.pnggain competitive intelligence by evaluating strategies your competitors are using.competitor-shop-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mty-logo.pngMTY Groupmty-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.pngParkland logoparkland-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/metro-logo.pngMetro logometro-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/franchise-audit.pngensure uniform customer experiences across all franchise locations with mystery shopping.franchise-audithttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/beer-store-logo.pngBeer Store logobeer-store-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-elite-2026.pngIntouch Insight is an elite member of the Mystery Shopping Professionals Association (MSPA).mspa-elite-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/home/quirks-media.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediaquirks-mediahttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/multi-channel-exp-program.pngevaluate multi-channel experience with mystery shoppingmulti-channel-exp-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/orange-theory-logo.pngOrange Theory Fitnessorange-theory-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/greenbook-directory-feature-expert.pngIntouch Insight listed as featured expered on Greenbook Directorygreenbook-directory-feature-experthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpgAlpaca Chicken partnered with Intouch Insightalpaca-chicken-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/compliance-programs.pngMonitor compliance with regulations pertaining to age-restricted products or services, using mystery shopping.compliance-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/fedex-logo.pngFedex logofedex-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpgIntouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizzamarcos-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpgHeritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insightheritage-partnershttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/employee-training-programs.pngMeasure the impact of employee training programs with mystery shoppingemployee-training-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/qsr-restaurants.jpgIntouch Insight has partnered with 4 of the top 10 and 19 of the top 50 QSR chainsqsr-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".page-tile-thumbnails-400x300https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/grocery-report-page-tile-thumbnail.jpgThe Grocery Value Equation Report: How Grocers Turn Brand Promises Into Shopper Trustgrocery-report-page-tile-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/elephant-castle-logo.pngElephant & Castle logoelephant-castle-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.pngArby's logoarbys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpgHigh's of Baltimore, a convenience store chain, partnered with Intouch Insighthighs-of-baltimorehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-shoppers-choice-2026.pngWinner of the Mystery Shopping Professionals Association (MSPA) America Shoppers' Choice Award 2026mspa-shoppers-choice-2026https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.pngMr. Sub logomrsub-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/insights-platform.pngIntouch Insight on Insights Platforminsights-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.pngSobeys logosobeys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/7-eleven-logo.png7-eleven logo7-eleven-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shopper-insights-top-company-2024.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediashopper-insights-top-company-2024https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/canadian-tire-logo.pngCanadian Tire logocanadian-tire-logo2026-08-240.9https://www.intouchinsight.com/blog/the-roi-of-customer-experience-16-kpis-you-should-be-trackinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpgWhat are the customer experience KPIs to measure and result in and ROIcustomer-experience-measurement-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpgLatest Customer Experience Insights for Multi-location Businessesnewest-customer-experience-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2026-07-28https://www.intouchinsight.com/press-releases/changing-consumer-habits-post-covid-19-may-2021/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits%20Report%202021%20-%20Retail%20Featured%20Image.pngChanges in Consumer Habits Report 2021 - Retail Featured ImageChanges in Consumer Habits Report 2021 - Retail Featured Imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/blog/make-the-most-of-routine-inspectionshttps://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.pngcx-management-for-any-budgetcx-management-for-any-budgethttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpgmake-the-most-of-routine-inspectionsmake-the-most-of-routine-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-08-08https://www.intouchinsight.com/blog/2022-drive-thru-studyhttps://www.intouchinsight.com/hubfs/kpis-for-online-food-delivery-blog.jpgkpis-for-online-food-delivery-blogkpis-for-online-food-delivery-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/2022-drive-thru-study.png2022-drive-thru-study2022-drive-thru-study2024-07-25https://www.intouchinsight.com/blog/3-benefits-of-restaurant-inspection-softwarehttps://www.intouchinsight.com/hubfs/images/blog/new/intouchcheck-restaurant-inspection-reporting.jpgintouchcheck-restaurant-inspection-reportingintouchcheck-restaurant-inspection-reportinghttps://www.intouchinsight.com/hubfs/images/blog/new/intouchcheck-restaurant-inspection-automation.jpgintouchcheck-restaurant-inspection-automationintouchcheck-restaurant-inspection-automationhttps://www.intouchinsight.com/hubfs/images/blog/new/3-benefits-of-restaurant-inspection-software.jpg3-benefits-of-restaurant-inspection-software3-benefits-of-restaurant-inspection-softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpgrestaurant-checklists-improve-performancerestaurant-checklists-improve-performancehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographic2023-05-18https://www.intouchinsight.com/press-releases/issuerbidhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-16https://www.intouchinsight.com/blog/new-consumer-insights-for-novemberhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-performance.pngmobile-food-delivery-performancemobile-food-delivery-performance2023-03-29https://www.intouchinsight.com/blog/retail-guide-holiday-shopping-seasonhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in Retailinnovation-in-retailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/items-purchased-black-friday-cyber-monday.jpgItems typically purchased on black friday and cyber 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compliantSOC-logo2026-08-06https://www.intouchinsight.com/blog/the-key-to-cultivating-loyalty-taking-action-on-customer-feedbackhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/Mystery%20shopping%20&%20Customer%20Satisfaction%20surveys--1.pngMystery shopping & Customer Satisfaction surveys--1Mystery shopping & Customer Satisfaction surveys--1https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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RGB-22024-08-09https://www.intouchinsight.com/blog/4-steps-to-improve-your-franchises-customer-experiencehttps://www.intouchinsight.com/hubfs/images/blog/victor-author-bio_b5b0d23d86091a487ced5ca90aa6e9a0.pngvictor-author-bio_b5b0d23d86091a487ced5ca90aa6e9a0victor-author-bio_b5b0d23d86091a487ced5ca90aa6e9a0https://www.intouchinsight.com/hubfs/images/blog/adult-businessmen-businesspeople-1253529.jpgadult-businessmen-businesspeople-1253529adult-businessmen-businesspeople-1253529https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpgDiscover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.jimmy-johns-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-07https://www.intouchinsight.com/blog/retail-declinehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in Retailinnovation-in-retailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-image2024-08-08https://www.intouchinsight.com/press-releases/how-mobile-orders-deliver-consumershttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Mobile-Ordering-Trends-Intouch-Insight.pngMobile-Ordering-Trends-Intouch-InsightMobile-Ordering-Trends-Intouch-Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-07-25https://www.intouchinsight.com/solutions/retail-customer-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpgDiscover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.guide-to-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-for-tobacco-products.jpgAge verification for tobacco productsage-verification-for-tobacco-productshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-trends.jpgExploring retail tech 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logosaq-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-digital-audits-and-inspections.jpgExplore our comprehensive guide on digital audits and inspections, designed to streamline both back-of-the-house and front-of-the-house operations.guide-to-digital-audits-and-inspectionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/back-to-school-shopping-insights.jpgBack to school shopping insightsback-to-school-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/online-shopping-trends.jpgOnline shopping key trendsonline-shopping-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpgInsights on consumer interaction with insurance companies.insurance-experience-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/voice-of-customers-program-for-retailers.pngA customer filling up csat survey after shopping at a retail store. voice-of-customers-program-for-retailershttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/canadian-tire-logo.pngCanadian Tire logocanadian-tire-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pet-store-consumer-insights.jpgLearn about pet store purchasing habits of consumers across the US.pet-store-consumer-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/customer-experience-dashboard.pngGet a 360° CX view by bringing all your programs together.customer-experience-dashboardhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/operational-audit-for-retailers.pngAn independent contractor is performing an audit in-store with an employee.operational-audit-for-retailershttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpgConsumer holiday shopping preferencesconsumer-holiday-shopping-preferenceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpgA comprehensive guide for retail store chains to relaunching their mystery shopping program for CX excellenceguide-to-myster-shopping-for-retail-storeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/retail-stores.jpgPeople walking in a mall.retail-storeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/digital-checklists-inspection-for-retailers.pngAn employee is performing interanl inspections using digital 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Shoppingconvenience-store-technologies-blog-image2024-08-09https://www.intouchinsight.com/blog/crowdsourcing-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-28https://www.intouchinsight.com/press-releases/growthhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-16https://www.intouchinsight.com/press-releases/commencenormalcourseissuerbidhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/iStock-1140166411.jpgiStock-1140166411iStock-11401664112024-08-07https://www.intouchinsight.com/press-releases/intouch-insight-announces-business-updatehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/Mobile%20Forms%20Software%20Case%20Study%20Concept%20Hotels.pngMobile Forms Software Case Study Concept HotelsMobile Forms Software Case Study Concept Hotelshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/Customer%20Experience%20Case%20Study%20Driving%20Survey%20Response%20Rates.pngCustomer Experience Case Study Driving Survey Response RatesCustomer Experience Case Study Driving Survey Response Rateshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-22016-06-15https://www.intouchinsight.com/blog/customer-experience-measurement-strategyhttps://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpgchannel-blurring-opportunities-in-2023channel-blurring-opportunities-in-2023https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experience2026-07-28https://www.intouchinsight.com/press-releases/acquire-clearpoint-solutionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/Retail%20merchandising%20services%20instore%20resets%20at%20bigbox%20store-1.jpegRetail merchandising services instore resets at bigbox store-1Retail merchandising services instore resets at bigbox 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RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/2023-coffee-key-factors.jpg2023-coffee-key-factors2023-coffee-key-factorshttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/coffee-consumer-comments.jpgcoffee-consumer-commentscoffee-consumer-commentshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/subways-battle-for-sandwich-supremacy.jpgsubways-battle-for-sandwich-supremacysubways-battle-for-sandwich-supremacy2024-07-24https://www.intouchinsight.com/solutions/hospitality-customer-experience/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch 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Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-12-140.6https://www.intouchinsight.com/blog/humanizing-the-customer-experiencehttps://www.intouchinsight.com/hubfs/images/blog/Forrester-CX-NYC-Forum-2018.jpgForrester-CX-NYC-Forum-2018Forrester-CX-NYC-Forum-2018https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/humanizing-the-customer-experience.jpghumanizing-the-customer-experiencehumanizing-the-customer-experiencehttps://www.intouchinsight.com/hubfs/images/blog/kaleidico-26MJGnCM0Wc-unsplash.jpgkaleidico-26MJGnCM0Wc-unsplashkaleidico-26MJGnCM0Wc-unsplash2024-01-18https://www.intouchinsight.com/blog/the-real-key-to-customer-loyaltyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f.jpgColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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compliantSOC-logo2016-06-15https://www.intouchinsight.com/blog/types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpgA video testimonial by Jordan Taylor, Director of Training, Alpaca ChickenSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4114nonoIntouchInsightvideomysteryshoppingAlpacaChickenClienttestimonialmysteryshoppingvideoinsightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping programlaunching-a-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work 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compliantSOC-logo2016-06-16https://www.intouchinsight.com/blog/daily-construction-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/create-a-foolproof-checklist.jpgcreate-a-foolproof-checklistcreate-a-foolproof-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/checklists-in-the-workplace.pngchecklists-in-the-workplacechecklists-in-the-workplace2023-11-24https://www.intouchinsight.com/press-releases/intouch-insight-wins-contract-with-us-vaping-manufacturerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-07-25https://www.intouchinsight.com/fr/what-we-do/cx-platform/action-campaignhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/take-strategic-actions%20using-action-campaigns.pngtake-strategic-actions 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2020-Sep-09-2020-03-59-14-30-PMBanner Creative - Website 2020-Sep-09-2020-03-59-14-30-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/action-campaigns-using-intouch-platform.pngaction-campaigns-using-intouch-platformaction-campaigns-using-intouch-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/stay-focused-using-action-campaigns.pngstay-focused-using-action-campaignsstay-focused-using-action-campaigns2023-09-15https://www.intouchinsight.com/blog/convenience-gas-peak-seasonhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2024-03-19https://www.intouchinsight.com/blog/switch-to-operational-audit-softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.pngresponsible-sales-blogresponsible-sales-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpgTobacco Compliance Insights from the Age Verification Study 2025tobacco-compliance-age-verification-study2023-12-14https://www.intouchinsight.com/press-releases/intouch-insight-ltd-announces-strong-growth-in-revenues-earnings-and-ebitdahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2020-09-23https://www.intouchinsight.com/blog/mystery-shopping-convenience-store-technologieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp4/medium.jpgSee how Intouch Insight helped Parkland Corp. meet the cadence of mystery shops program.parkland-testimonial-hard-to-reach-localshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp439nonohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kiosk2026-07-28https://www.intouchinsight.com/blog/3-ways-convenience-store-retailers-can-collect-more-customer-feedbackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpgcustomer-providing-feedback-on-computercustomer-providing-feedback-on-computerhttps://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpgConvenience-Store-RetailerConvenience-Store-Retailerhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-together2024-08-09https://www.intouchinsight.com/blog/key-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpgPizza Delivery & Carryout Report 2026 with the latest Pizza Trendspizza-study-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/temperature-taste-gap-in-ratings-for-pizza.jpgThe gap in temperature and taste score ratings displayed in percentages by pizza carryout and deliverytemperature-taste-gap-in-ratings-for-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpgExploring the trends on friendliness in the pizza industry for delivery and carryoutfriendliness-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/phone-order-automation-on-accuracy-and-osat.jpgStats on overall satisfaction and order accuracy based on phone call orders that were fully automated, semi-automated and manual.phone-order-automation-on-accuracy-and-osathttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-pizza-order-tracking.jpgThe impact on speed of service through in-app order tracking for pizza delivery and carryout.impact-of-pizza-order-trackinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/staff-attentiveness-trend-by-pizza-chain-size.jpgStaff attentiveness stats from 2025 to 2025 by pizza chain sizestaff-attentiveness-trend-by-pizza-chain-sizehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-temperature-scores-by-pizza-chain-size.jpgPercentage Scores for food temperature by pizza chain size for delivery and carryoutfood-temperature-scores-by-pizza-chain-sizehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-estimation-preparation-time-stats.jpgStats on speed of satisfaction with adhering to estimated pizza preparation time.pizza-study-estimation-preparation-time-statshttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-08-03https://www.intouchinsight.com/press-releases/2025-financial-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-04-07https://www.intouchinsight.com/what-we-do/inspection-software/restaurant-operations/https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/operations.pngManage both back-of-the-house and front-of-the-house operations with IntouchCheck®.operationshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpgVideo tutorial on how IntouchCheck® can help you achieve operational efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/cx-for-restaurant-header.jpgCustomers ordering food at a restaurant.cx-for-restaurant-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpgproduct-feature-blog-data-multiple-condition-2product-feature-blog-data-multiple-condition-2https://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for IntouchCheckproduct-feature-thermapen-for-IntouchCheckhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.pngOpa of Greece logoopa-of-greece-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/marcos-testimonial-quote.pngPartnering with Intouch Insight was an incredibly powerful decision. It absolutely created an extra layer of value in our business model - Mike Fletcher, Authentic Pizza of Florida LLC, Marco’s Pizzamarcos-testimonial-quotehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpgIntouchCheck® Enhanced Logiccheck-end-user-enhanced-logichttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/checklists.pngImprove operational performance and cut costs with digital checklists.checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-randomization.jpgTablet displaying approval workflow settings with configurable approval conditions, user groups, and a randomization percentage for quality assurance audit reviews.product-feature-blog-randomizationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpgVideo tutorial on best practices for IntouchCheck® admin users.check-admin-best-practiceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorialhttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/ready-to-use-templates.pngGet started in no time with ready-to-use templates.ready-to-use-templateshttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/analytics-and-insights.pngAccess all your operational insights with just one click.analytics-and-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpgHow to add addition instructions to your checklist on IntouchCheck®adding-additional-instructions-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/employee-accountability.pngArm your team with tools to maintain their peak performance.employee-accountabilityhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mty-logo.pngMTY Groupmty-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/centralize-operations.pngGet visibility into restaurant operations to pinpoint recurring issues.centralize-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/dashboard.pngEffortlessly compare month-on-month data across locations while monitoring operational performance.dashboardhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logo2026-07-10https://www.intouchinsight.com/blog/design-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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RGB-22023-11-24https://www.intouchinsight.com/press-releases/2025-c-store-trends-reporthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-2025.pngDownload the annual convenience store trends report 2025 by Intouch Insightconvenience-store-trends-report-20252025-06-17https://www.intouchinsight.com/who-we-are/careers/https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial3.pngintouchinsight-employee-testimonial3intouchinsight-employee-testimonial3https://www.intouchinsight.com/hubfs/Images/website-pages/careers/ottawa-intouch-employees.jpgottawa-intouch-employeesottawa-intouch-employeeshttps://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employees-individuals.jpgintouchinsight-employees-individualsintouchinsight-employees-individualshttps://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial1.pngintouchinsight-employee-testimonial1intouchinsight-employee-testimonial1https://www.intouchinsight.com/hubfs/glassdoor-find-us.pngglassdoor-find-usglassdoor-find-ushttps://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employees-careers.jpgintouchinsight-employees-careersintouchinsight-employees-careershttps://www.intouchinsight.com/hubfs/Images/website-pages/careers/cigna-oscar.pngcigna-oscarcigna-oscarhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-50-43-38-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-50-43-38-PMBanner Creative - Website 2020-Sep-08-2020-07-50-43-38-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial4.pngintouchinsight-employee-testimonial4intouchinsight-employee-testimonial4https://www.intouchinsight.com/hubfs/Images/website-pages/Intouch%20Insight%20%7C%20Careers.pngIntouch Insight | CareersIntouch Insight | Careershttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/careers/equitable-life.pngequitable-lifeequitable-lifehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial2.pngintouchinsight-employee-testimonial2intouchinsight-employee-testimonial22026-05-19https://www.intouchinsight.com/press-releases/intouch-insight-2016-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2017-03-27https://www.intouchinsight.com/blog/qsr-customer-experience-mistakeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/suggestive-sell-rate-by-brand-on-premises.jpgA brand by brand comparison of suggestive selling rates according to the On-Premises Studysuggestive-sell-rate-by-brand-on-premiseshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-2026-study-download-now-banner.jpgDownload the 2026 On-Premises Studyon-premises-2026-study-download-now-bannerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpgOn-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.on-premises-study-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpgQuick service restaurant customer experience mistakes that you need to measure and fix this year.qsr-customer-experience-mistakes-and-fixes2026-08-05https://www.intouchinsight.com/resources/guides/what-is-mystery-shopping/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cem/voice-of-customer-programs.pngListen to your customers by initiating a Voice of Customer (VoC) programvoice-of-customer-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/mystery-shopping-in-c-store.pngMystery shopper acting as an actual customer in a convenience store.mystery-shopping-in-c-storehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/shop-pillar-page/IntouchShop%E2%84%A2-What-is-Mystery-Shopping.pngIntouchShop™-What-is-Mystery-ShoppingIntouchShop™-What-is-Mystery-Shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-06-09https://www.intouchinsight.com/press-releases/renewal-normal-course-issuer-bidhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-12-05https://www.intouchinsight.com/legal/terms-of-service/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/blog/drive-thru-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/brands-drive-thru-study-blog.jpg13 Brands that are part of the Drive-Thru Study 2025brands-drive-thru-study-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-speaker-clarity-on-speed.jpgThe effect on wait times through drive-thru speaker claritydrive-thru-speaker-clarity-on-speedhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpgAI in Customer Experience: The Future of Drive-Thru Efficiencyai-customer-experience-drive-thruhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpgOn-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.on-premises-study-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-stats-drive-thru-study-2025.jpgStats on the effect of drive-thru friendliness on total time, order accuracy and satisfaction.friendliness-stats-drive-thru-study-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/upselling-drive-thru-study.jpgThe difference in speed from upselling at the greeting vs. after the order is madeupselling-drive-thru-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-08-06https://www.intouchinsight.com/blog/changes-in-consumer-habits-a-closer-look-at-the-restaurant-industryhttps://www.intouchinsight.com/hubfs/images/blog/2_200617_135057.png2_200617_1350572_200617_135057https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits_Speing%202020.pngChanges in Consumer Habits_Speing 2020Changes in Consumer Habits_Speing 2020https://www.intouchinsight.com/hubfs/images/blog/3_200617_135021.png3_200617_1350213_200617_135021https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-restaurant-trends.png2022-restaurant-trends2022-restaurant-trendshttps://www.intouchinsight.com/hubfs/images/blog/1_200617_135137.png1_200617_1351371_200617_135137https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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White2016-06-15https://www.intouchinsight.com/blog/customer-retention-matters-strategies-for-long-term-successhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpgCustomer retention 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Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/2023-convenience-store-trends-featured-image-pr.jpg2023 Convenience Store Trends Report by Intouch Insight2023-convenience-store-trends-featured-image-prhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/press-releases/q2-2017-financial-results-record-revenueshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22017-09-01https://www.intouchinsight.com/press-releases/acquires-retailtrack-the-belding-grouphttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/blog/pool-inspection-checklistshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/pool-inspection-checklist.pngpool-inspection-checklistpool-inspection-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-24https://www.intouchinsight.com/resources/studies/grocery-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/grocery.jpggrocerygroceryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/grocery-report-cover-mockups.jpgHands holding The Grocery Value Equation Report: How Grocers Turn Brand Promises Into Shopper Trustgrocery-report-cover-mockupshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insight-1-basket-prices.pngBaskets price 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Whitehttps://www.intouchinsight.com/hubfs/images/blog/Employee-engagement-convenience-store-petroleum.jpgEmployee-engagement-convenience-store-petroleumEmployee-engagement-convenience-store-petroleum2024-08-08https://www.intouchinsight.com/fr/what-we-do/cx-platform/analytics/sentimenthttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-59-14-30-PM.pngBanner Creative - Website 2020-Sep-09-2020-03-59-14-30-PMBanner Creative - Website 2020-Sep-09-2020-03-59-14-30-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/sentiment-analysis-intouch-cx-platform.pngsentiment-analysis-intouch-cx-platformsentiment-analysis-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/trigger-action-using-sentiment.pngtrigger-action-using-sentimenttrigger-action-using-sentimenthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/sentiment-word-cloud-by-intouch-cx-platform.pngsentiment-word-cloud-by-intouch-cx-platformsentiment-word-cloud-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/text-analytics-by-intouch-cx-platform.pngtext-analytics-by-intouch-cx-platformtext-analytics-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM2023-09-15https://www.intouchinsight.com/blog/benefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/new-features-how-to-improve-restaurant-inspections-with-mobile-forms.pngnew-features-how-to-improve-restaurant-inspections-with-mobile-formsnew-features-how-to-improve-restaurant-inspections-with-mobile-formshttps://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpgrestaurant-checklists-improve-performancerestaurant-checklists-improve-performancehttps://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants3-ways-mobile-forms-ensure-safe-food-handling-in-restaurantshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-24https://www.intouchinsight.com/press-releases/intouch-insights-2026-c-store-trends-reporthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-06-16https://www.intouchinsight.com/blog/the-customer-experience-you-didnt-know-abouthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e.jpgcolin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97ecolin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97ehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpgrestaurant-customer-experiencerestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f.jpgColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpgmicro moments that affect customer satisfaction in restaurantsmicro-moments-of-customer-satisfaction-in-qsrshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-06https://www.intouchinsight.com/what-we-do/inspection-software/field-service-management/https://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/overview.pngGet a complete overview of all service requests with IntouchCheck®overviewhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpgIntouchCheck® Enhanced Logiccheck-end-user-enhanced-logichttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/task-management-and-scheduling.pngAssign tasks to your field teams remotely.task-management-and-schedulinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpgHow to add addition instructions to your checklist on IntouchCheck®adding-additional-instructions-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/documentation-record-keeping.pngUpload relevant files and information to service requests so technicians can perform tasks without any back and forth. documentation-record-keepinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/performance-metrics.pngGet a comprehensive view of your field service operation's performance using reports and dashboards.performance-metricshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpgVideo tutorial on best practices for IntouchCheck® admin users.check-admin-best-practiceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-randomization.jpgTablet displaying approval workflow settings with configurable approval conditions, user groups, and a randomization percentage for quality assurance audit reviews.product-feature-blog-randomizationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpgVideo tutorial on how IntouchCheck® can help you achieve operational efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorialhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.pngTestimonial by Andrew Balchin, Program Manager at Parkland Corporationparkland-testimonial-quote-intouch-checkhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpgproduct-feature-blog-data-multiple-condition-2product-feature-blog-data-multiple-condition-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/real-time-status-tracking.pngTrack the status of tasks and create employee accountability at the same time.real-time-status-trackinghttps://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for IntouchCheckproduct-feature-thermapen-for-IntouchCheck2026-07-10https://www.intouchinsight.com/press-releases/intouchinsight-alta360-acquisitionhttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/blog/five-ways-inspection-software-helps-hotelshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/how-intouchcheck-can-help-hotels.jpghow-intouchcheck-can-help-hotelshow-intouchcheck-can-help-hotelshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.pnghow-to-improve-hotel-operationshow-to-improve-hotel-operations2023-11-24https://www.intouchinsight.com/blog/10-essential-restaurant-kpis-to-measure-customer-experience-successhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/undefined-Jul-11-2026-02-26-14-3880-PM.pngundefined-Jul-11-2026-02-26-14-3880-PMundefined-Jul-11-2026-02-26-14-3880-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpgmicro moments that affect customer satisfaction in restaurantsmicro-moments-of-customer-satisfaction-in-qsrs2026-08-12https://www.intouchinsight.com/blog/mystery-shopping-in-market-research/https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for 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youintouchcheck-inspection-software-integrationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/intouchcheck-google-app.pngDownload the IntouchCheck® android appintouchcheck-google-apphttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/golds-gym-logo.pngGold's Gym 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants3-ways-mobile-forms-ensure-safe-food-handling-in-restaurantshttps://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for IntouchCheckproduct-feature-thermapen-for-IntouchCheckhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-24https://www.intouchinsight.com/blog/demystifying-mystery-shoppershttps://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png3-essential-features-of-modern-mystery-shopping3-essential-features-of-modern-mystery-shoppinghttps://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpgdemystifying-mystery-shoppersdemystifying-mystery-shoppershttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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compliantSOC-logo2024-07-26https://www.intouchinsight.com/acquisitions/https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/clearpoint-solutions-logo.pngClearPoint Solutions logoclearpoint-solutions-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/alta360-logo.pngAlta 360 and Ardent Retail Services logoalta360-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/acquisitions-by-intouch-insight-featured-image.jpgStrategic acquisitions by Intouch Insight since 1992acquisitions-by-intouch-insight-featured-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/performalogics-logo.pngperformalogics-logoperformalogics-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.pngBanner Creative - Website 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Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-news2026-05-12https://www.intouchinsight.com/blog/oil-gas-inspectionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.pnghotel-guest-experience-mobile-formshotel-guest-experience-mobile-formshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/why-mobile-forms-trump-paper-forms.pngwhy-mobile-forms-trump-paper-formswhy-mobile-forms-trump-paper-forms2023-11-24https://www.intouchinsight.com/blog/competitive-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/images/blog/intouchcheck-restaurant-checklist-software.pngintouchcheck-restaurant-checklist-softwareintouchcheck-restaurant-checklist-softwarehttps://www.intouchinsight.com/hubfs/images/blog/check-photo.pngcheck-photocheck-photohttps://www.intouchinsight.com/hubfs/images/blog/previous-response.pngprevious-responseprevious-responsehttps://www.intouchinsight.com/hubfs/images/blog/approval-list.pngapproval-listapproval-list2023-04-11https://www.intouchinsight.com/blog/get-the-most-value-out-of-your-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team.jpgcustomer-experience-management-teamcustomer-experience-management-teamhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-imagehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/HoC-Twitter-Promo-copy-2.pngHoC-Twitter-Promo-copy-2HoC-Twitter-Promo-copy-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/blog/consumer-habits-lessons-learned-during-a-year-of-uncertaintyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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surveyscsat-surveys-by-intouchhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-dashboard-and-reporting.webpOne source of truth for cross-functional teamscsat-dashboard-and-reportinghttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-survey-distribution.pngCSAT Survey distribution made easycsat-survey-distributionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-survey-integrations.pngData that tells you the complete storycsat-survey-integrationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-survey-automation.webpTrigger workflows as soon as customers complete their satisfaction survey.csat-survey-automation2026-05-250.8https://www.intouchinsight.com/resources/cx-insights/convenience-stores-report-oct-2020/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2022-06-10https://www.intouchinsight.com/blog/qsr-guest-experiences-insights-into-tech-impact-on-customer-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-guest-experiences.jpgqsr-guest-experiencesqsr-guest-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpgPizza Delivery & Carryout Report 2026 with the latest Pizza Trendspizza-study-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpgEmerging Experience 2024 cta banneremerging-experiences-download-report https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-05-14https://www.intouchinsight.com/blog/survey-questionshttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpgTop survey distribution methods to boost response ratessurvey-distributionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2022-08-08https://www.intouchinsight.com/blog/sop-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpgmake-the-most-of-routine-inspectionsmake-the-most-of-routine-inspectionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants3-ways-mobile-forms-ensure-safe-food-handling-in-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/simple-checklist-intouchcheck.pngintouchcheck simple checklist question typesimple-checklist-intouchcheckhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpgEverything you need to know on creating a foolproof SOP checklistfoolproof-sop-checklist-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/compound-checklist-intouchcheck.pngintouchcheck compound checklist question typecompound-checklist-intouchcheckhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/logic-checklist-compliant.pngintouchcheck logic based question showing 'compliant'logic-checklist-compliant2025-09-18https://www.intouchinsight.com/blog/restaurant-operations-serieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpgstrategies-for-improving-restaurant-efficiencystrategies-for-improving-restaurant-efficiencyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/stayFocued.pngstayFocuedstayFocuedhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-24https://www.intouchinsight.com/resources/cx-insights/retail-report-may-2020/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/Consumer%20Habits%20Survey%20Report%20Twitter.pngConsumer Habits Survey Report TwitterConsumer Habits Survey Report Twitterhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/blog/4-tips-to-strengthen-brand-reputationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/challenger-brands-for-drive-thru.jpgDrive-thru customer at QSR - how to be a challenger brandchallenger-brands-for-drive-thruhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-software-features.jpgMust-have CX software featurescx-software-featureshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/4-tips-for-managing-brand-reputation.jpg4-tips-for-managing-brand-reputation4-tips-for-managing-brand-reputationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-12-06https://www.intouchinsight.com/blog/customer-experience-executive-search-an-interview-with-christopher-rioshttps://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpgrestaurant-customer-experiencerestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpgCustomer retention matterscustomer-retentionhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Images/Social%20Media/Retail%20Dive%203Is%20of%20CX%20-%20Twitter%20v2-2.pngRetail Dive 3Is of CX - Twitter v2-2Retail Dive 3Is of CX - Twitter v2-2https://www.intouchinsight.com/hubfs/images/blog/CX-executive-search.jpgCX-executive-searchCX-executive-searchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-08https://www.intouchinsight.com/blog/what-multi-location-businesses-should-know-about-reputation-managementhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/new/reputation-magnagemt-blog-feature-image.jpgreputation-magnagemt-blog-feature-imagereputation-magnagemt-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/images/blog/Reputation-Management-for-Multi-Location-Based-Businesses.jpgReputation-Management-for-Multi-Location-Based-BusinessesReputation-Management-for-Multi-Location-Based-Businesseshttps://www.intouchinsight.com/hubfs/images/blog/reputation-management-multi-location-businesses-online-reviews-and-ratings-statistics.jpgreputation-management-multi-location-businesses-online-reviews-and-ratings-statisticsreputation-management-multi-location-businesses-online-reviews-and-ratings-statisticshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/brooke-kingyens-intouch-insight.jpgBrook Kingyens, Director of Software Enablement, Intouch Insightbrooke-kingyens-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/4-tips-for-managing-brand-reputation.jpg4-tips-for-managing-brand-reputation4-tips-for-managing-brand-reputation2025-09-02https://www.intouchinsight.com/blog/self-ordering-kiosks-qsr-emerging-experience-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pickup-instructions-kiosk-ordering.jpgInsights on pickup directions for kiosk orderingpickup-instructions-kiosk-orderinghttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/self-ordering-kiosk-emerging-experience.jpgEmerging Experience Study Insights on Self-Ordering Kiosks at QSRsself-ordering-kiosk-emerging-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-stats-kiosk-ordering.jpgInsights on friendliness for kiosk orderingfriendliness-stats-kiosk-orderinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2026-05-06https://www.intouchinsight.com/resources/cx-insights/restaurant-report-may-2020/https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/Changes%20in%20Consumer%20Habits_%20A%20Closer%20Look%20at%20Restaurants%20-%20Twitter.pngChanges in Consumer Habits_ A Closer Look at Restaurants - TwitterChanges in Consumer Habits_ A Closer Look at Restaurants - Twitterhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/llm-info/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-07-10https://www.intouchinsight.com/press-releases/planet-microcap-showcase-sept-2024https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-09-04https://www.intouchinsight.com/blog/open-a-new-restauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-08-09https://www.intouchinsight.comhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/homepage-video-background.mp4/medium.jpghomepage-video-backgroundhomepage-video-backgroundhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/homepage-video-background.mp48nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/greenbook-directory-feature-expert.pngIntouch Insight listed as featured expered on Greenbook Directorygreenbook-directory-feature-experthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shopper-insights-top-company-2024.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediashopper-insights-top-company-2024https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider logobusiness-insider-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-homepage-report-thumbnails.jpgemex-homepage-report-thumbnailsemex-homepage-report-thumbnailshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpgHigh's of Baltimore, a convenience store chain, partnered with Intouch Insighthighs-of-baltimorehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/intouch-insight.pngIntouch Insight logointouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpgSubstance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insightsubstance-collectivehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpgParkland Corporation works Intouch Insightparklandhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpgAlpaca Chicken partnered with Intouch Insightalpaca-chicken-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/homepage-report-thumbnails-515x309.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".homepage-report-thumbnails-515x309https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/about-us-header.jpgHelping multi-location business achieve operational efficiency.about-us-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/automation.pngUnite teams with advanced rules and workflows that do more than just automate tasks - but trigger action.automationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/survey.pngUse IntouchSurvey® to confirm whether improvements driven by other CX programs are actually working.surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/audits-inspections.pngGive your frontline teams a boost with a tool that replaces paper checklists with digital forms so they can take actions faster.audits-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.pngNewsweek logonewsweek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpgIntouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizzamarcos-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpgHeritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insightheritage-partnershttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-homepage.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/service-standard.pngUse mystery shopping and operational audits to ensure service and operational standards are consistent across locations.service-standardhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-homepage-tile.pngDownload the 2026 Pizza Delivery and Carryout Study by Intouch Insightthe-2026-pizza-delco-homepage-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-shoppers-choice-2026.pngWinner of the Mystery Shopping Professionals Association (MSPA) America Shoppers' Choice Award 2026mspa-shoppers-choice-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-elite-2026.pngIntouch Insight is an elite member of the Mystery Shopping Professionals Association (MSPA).mspa-elite-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/home/drive-thru-study.jpgAnnual Drive-thru Study by Intouch Insightdrive-thru-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/quirks-media.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediaquirks-mediahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpgBushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.jimmy-johnshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/cx-platform.pngThe IntouchCX™ platform is the leading customer exerience intelligence suite designed to bring every ounce of CX data under one roof.cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/grocery-report-homepage-thumbnail.jpgThe Grocery Value Equation Report: How Grocers Turn Brand Promises Into Shopper Trustgrocery-report-homepage-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpgShake Shack partners with Intouch Insightshake-shackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/qsr-restaurants.jpgIntouch Insight has partnered with 4 of the top 10 and 19 of the top 50 QSR chainsqsr-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/insights-platform.pngIntouch Insight on Insights Platforminsights-platform2026-08-241.0https://www.intouchinsight.com/fr/what-we-do/cx-platform/data-integrationhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/integrate-data-using-connectors-webhooks.pngintegrate-data-using-connectors-webhooksintegrate-data-using-connectors-webhookshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/data-integration-cx-platform.pngdata-integration-cx-platformdata-integration-cx-platformhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/api-access-for-advanced-integrations.pngapi-access-for-advanced-integrationsapi-access-for-advanced-integrationshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/import-external-data.pngimport-external-dataimport-external-datahttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/integrations-page/Intouch-Insight-Integrations-Data-Imports.pngIntouch-Insight-Integrations-Data-ImportsIntouch-Insight-Integrations-Data-Importshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insights2023-09-15https://www.intouchinsight.com/press-releases/executivemanagementchangeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-15https://www.intouchinsight.com/blog/4-ways-restaurant-mystery-shopping-improves-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpgserver-pouring-wine-for-happy-customer-at-restaurantserver-pouring-wine-for-happy-customer-at-restauranthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-28https://www.intouchinsight.com/solutions/cx-operations/https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/enhanced-reporting-and-automation.pngScoring your checklists can help you uncover top issues that need urgent attention.enhanced-reporting-and-automationhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-surveys-by-intouch.pngMeasure and monitor customer satisfaction with CSAT surveyscsat-surveys-by-intouchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.pngmystery shopping reports & dashboardmystery-shopping-dashboard-reportinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-operational-audit.pngMeasure both back-of-the-house and front-of-the-house operational performance with IntouchAudit™.restaurant-operational-audithttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/cx-dashboard-for-restaurant.pngEnhance your operational data by integrating it with other programs to optimize your CX efforts.cx-dashboard-for-restauranthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Operational-Excellence-Intouch-Insight.jpgOperational-Excellence-Intouch-InsightOperational-Excellence-Intouch-Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/automation-with-IntouchCheck-inspection-software-is-easy.pngCreate triggers and workflows which can automate daily procedures.automation-with-IntouchCheck-inspection-software-is-easyhttps://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-platform-white-glove-approach.pngCX-platform-white-glove-approachCX-platform-white-glove-approach2026-05-250.8https://www.intouchinsight.com/fr/what-we-do/cx-platform/case-managementhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/case-management-by-intouch-cx-platform.pngcase-management-by-intouch-cx-platformcase-management-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/case-management-using-reports-dashboards.pngcase-management-using-reports-dashboardscase-management-using-reports-dashboardshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/case-details-by-intouch-cx-platform.pngcase-details-by-intouch-cx-platformcase-details-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/case-management/Intouch-Insight-Case-Management-Software.pngIntouch-Insight-Case-Management-SoftwareIntouch-Insight-Case-Management-Softwarehttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/get-notifications-in-realtime-through-triggers.pngget-notifications-in-realtime-through-triggersget-notifications-in-realtime-through-triggers2023-09-15https://www.intouchinsight.com/resources/customer-experience-toolkit/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/cx-in-practice.jpgLearn how to pick the right cx toolcx-in-practicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/guiding-cx-principles.jpgLearn the Intouch Insight approach to CX managementguiding-cx-principleshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Screen%20Shot%202020-09-15%20at%202.29.38%20PM.pngScreen Shot 2020-09-15 at 2.29.38 PMScreen Shot 2020-09-15 at 2.29.38 PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/customer-experience-measurement-tools.jpgLearn about cx measurement tools available to youcustomer-experience-measurement-toolshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM2026-04-090.8https://www.intouchinsight.com/press-releases/closes-clearpoint-acquisitionhttps://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/Retail%20big%20box%20setting%20Show%20store%20stocked%20shelves.jpegRetail big box setting Show store stocked shelvesRetail big box setting Show store stocked shelveshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2025-07-03https://www.intouchinsight.com/press-releases/climbs-branham300-list-top-technology-companieshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2020-09-23https://www.intouchinsight.com/fr/what-we-dohttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20LiaCX%20Icon.svgIntouch Insight LiaCX IconIntouch Insight LiaCX Iconhttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Audit%20Icon.svgIntouch Insight Audit IconIntouch Insight Audit Iconhttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Shop%20Icon.svgIntouch Insight Shop IconIntouch Insight Shop Iconhttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Survey%20Icon.svgIntouch Insight Survey IconIntouch Insight Survey Iconhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/Images/website-pages/phone-blue.pngphone-bluephone-bluehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Check%20Icon.svgIntouch Insight Check IconIntouch Insight Check Iconhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-30https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-q3-2020-results-with-over-500000-in-net-incomehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-news2020-12-30https://www.intouchinsight.com/press-releases/intouch-insight-announces-agreement-with-st-huberthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/press-releases/statopexacquisitionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-16https://www.intouchinsight.com/blog/mystery-shopping-for-retailershttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-service-shopper-comment.jpgMystery Shopper comment on customer servicecustomer-service-shopper-commenthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in Retailinnovation-in-retail2026-08-06https://www.intouchinsight.com/resources/cx-insights/convenience-stores-report-oct-2021/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Petro-conv-Fall2021-3.pngPetro-conv-Fall2021-3Petro-conv-Fall2021-3https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Petro-conv-Fall2021-1.pngPetro-conv-Fall2021-1Petro-conv-Fall2021-1https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Petro-conv-Fall2021-2.pngPetro-conv-Fall2021-2Petro-conv-Fall2021-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Cstore-changes-in-consumer-habits-english.pngCstore-changes-in-consumer-habits-englishCstore-changes-in-consumer-habits-englishhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-06-02https://www.intouchinsight.com/blog/mystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/annual-drive-thru-study-order-accuracy-score-trend.jpgThe order accuracy trend over 2 years portrayed by Intouch Insight's Annual Drive-thru studyannual-drive-thru-study-order-accuracy-score-trendhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-07-27https://www.intouchinsight.com/blog/transforming-cx-how-mystery-shopping-feedback-survey-and-reputation-management-work-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-mystery-shopping-on-customer-feedback-survey.jpgimpact-of-mystery-shopping-on-customer-feedback-surveyimpact-of-mystery-shopping-on-customer-feedback-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-sources-result-interpretation.jpgWhat it means when mystery shopping, customer feedback and reviews agree or do not agree with each other.cx-sources-result-interpretationhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpgchannel-blurring-opportunities-in-2023channel-blurring-opportunities-in-2023https://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/features-of-IntouchCheck-InspectionSoftware.pngFeatures of IntouchCheck inspection softwarefeatures-of-IntouchCheck-InspectionSoftwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/audits-inspections/do-audits-using-IntouchCheck-inspection-software.pngDo audits using IntouchCheck™ inspection softwaredo-audits-using-IntouchCheck-inspection-softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/restaurant.jpgrestaurantrestauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo.pngExecutive Hotels & Resortsexecutive-hotels-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/create-a-checklist.pngOur intuitive and user-friendly drag-and-drop checklist editor helps you build digital checklists 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Whitehttps://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpgintouch-insight-customer-experience-toolkitintouch-insight-customer-experience-toolkithttps://www.intouchinsight.com/hubfs/images/blog/customer-experience-data-to-outcomes.jpgcustomer-experience-data-to-outcomescustomer-experience-data-to-outcomeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Toolkit.pngToolkitToolkit2023-12-15https://www.intouchinsight.com/press-releases/intouch-insight-announces-25-revenue-growth-for-2021https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News 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compliantSOC-logo2023-11-28https://www.intouchinsight.com/blog/opening-and-closing-checklists-for-restaurantshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2023-11-24https://www.intouchinsight.com/press-releases/changes-to-executive-teamhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-04-21https://www.intouchinsight.com/blog/qsr-mobile-order-pickups-hidden-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-insights.jpgInsights on the Hidden Blindspot of Mobile Order Pickupsmobile-order-pickup-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpgQuick service restaurant customer experience mistakes that you need to measure and fix this year.qsr-customer-experience-mistakes-and-fixeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpgOn-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.on-premises-study-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-05-06https://www.intouchinsight.com/press-releases/intouch-announces-q1-2024-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-news2024-05-16https://www.intouchinsight.com/blog/grocery-shopping-self-serve-kiosks-vs-cashiershttps://www.intouchinsight.com/hubfs/images/blog/new/consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers.jpgconsumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiersconsumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiershttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpgconsumer-insights-and-the-annual-drive-thru-study_consumer-insights-and-the-annual-drive-thru-study_https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpgloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrusloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrushttps://www.intouchinsight.com/hubfs/new-consumer-insights-for-november.jpgnew-consumer-insights-for-novembernew-consumer-insights-for-november2023-09-14https://www.intouchinsight.com/blog/c-store-foodservice-gaining-qsr-market-sharehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-freshness-perception-factors.jpgfactors we measured to determine how consumers perceived food freshnessfood-freshness-perception-factorshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/factors-creating-appeal-for-value-meals.jpgThe Top factors that make value meals appealing to consumersfactors-creating-appeal-for-value-mealshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-foodservice-gaining-on-qsr.jpgIs C-Store Foodservice Gaining on QSR Market Share?cstore-foodservice-gaining-on-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/made-to-order-food-eating-habits.jpgWhere people choose to eat their made-to-order foodmade-to-order-food-eating-habitshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience 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dashboards and reportslocation-level-dashboards-and-reportshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/address-issues-using-automation-hub.pngAddress issues using automation hubaddress-issues-using-automation-hubhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-04-090.8https://www.intouchinsight.com/blog/prepare-retail-stores-boxing-day-holiday-seasonhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Journey-Mapping-Exercise.jpgJourney-Mapping-ExerciseJourney-Mapping-Exercisehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.pngInterview with Jim TincherInterview with Jim Tincherhttps://www.intouchinsight.com/hubfs/black-friday-holiday-season.jpgblack-friday-holiday-seasonblack-friday-holiday-seasonhttps://www.intouchinsight.com/hubfs/Boxing%20Day%20-%20Holiday%20Season.pngBoxing Day - Holiday SeasonBoxing Day - Holiday Seasonhttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-08https://www.intouchinsight.com/resources/mystery-shopping-questionnaire/https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/beer%20store.pngbeer storebeer storehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/FedEx.pngFedExFedExhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/EdoJapan-1.pngEdoJapan-1EdoJapan-1https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Grocery-icon.pngGrocery-iconGrocery-iconhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/restaurants-icon.pngrestaurants-iconrestaurants-iconhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Juul%20Logo.pngJuul LogoJuul Logohttps://www.intouchinsight.com/hubfs/Images/website-pages/icons/use-cases-restaurants.pnguse-cases-restaurantsuse-cases-restaurantshttps://www.intouchinsight.com/hubfs/Images/website-pages/icons/use-cases-cstores.pnguse-cases-cstoresuse-cases-cstoreshttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.pnghighshighshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/id-badge-icon.pngid-badge-iconid-badge-iconhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/7-eleven_logo.png7-eleven_logo7-eleven_logohttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkland%20fuel.pngparkland fuelparkland fuelhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/MTY%20Group%20logo.pngMTY Group logoMTY Group logohttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/drive-thru-icon.pngdrive-thru-icondrive-thru-icon2023-03-230.6https://www.intouchinsight.com/blog/alpaca-chicken-video-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpgA video testimonial by Jordan Taylor, Director of Training, Alpaca ChickenSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4114nonoIntouchInsightvideomysteryshoppingAlpacaChickenClienttestimonialmysteryshoppingvideoinsightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpgSee how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.shake-shack-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG Brandsubstance-collective-thumbnail-blog-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.pngSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the 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logomod-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-study-thumbnail.pngage verification report on cigarettes and tobacco products thumbnailage-verification-study-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-insights-consumer-survey.jpgFind out about the pizza preferences of consumers across the US.pizza-insights-consumer-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/pizza-hut-logo.pngPizza Hut logopizza-hut-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/what-people-watnt-for-breakfast-survey.jpgFind out breakfast preferneces of consumers across the US.what-people-watnt-for-breakfast-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-preferences-of-americans.jpgExplore consumer choices in the 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logohungry-howies-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jack-in-the-box-logo.pngjack-in-the-box-logojack-in-the-box-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/blaze-pizza-logo.pngBlaze Pizza logoblaze-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/carls-jr-logo.pngCarl's Jr. logocarls-jr-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpgInsights on consumer interaction with insurance companies.insurance-experience-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/value-meals-2025-tile.jpgValue Meals: Key Consumer Insightsvalue-meals-2025-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-in-qsr.jpgLearn about consumer preferences when interacting with Quick Serve Restaurants.consumer-perception-in-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-coffee-preferences-market-study.pngA brief insight on coffee preferences of Americans, covering six coffee brands.american-coffee-preferences-market-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-brands-market-studies.pngA brief insight on five Pizza brands.pizza-brands-market-studieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/playgrounds-in-restaurants.jpgplaygrounds-in-restaurantsplaygrounds-in-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dominos-logo.pngDominos logodominos-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-produce-freshness.jpgconsumer-perception-produce-freshnessconsumer-perception-produce-freshnesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/little-caesars-logo.pngLittle Caesars 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US.breakfast-preferences-of-americans-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/customer-feedback-survey-thumbnail.jpgcustomer-feedback-survey-thumbnailcustomer-feedback-survey-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-third-party-delivery-infographic-tile.jpgConsumer Preferences on Third-Party Delivery Servicesconsumer-perception-third-party-delivery-infographic-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/qsr-tech-2026%20(1).jpgqsr-tech-2026 (1)qsr-tech-2026 (1)https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo.pngMcDonald's logomcdonalds-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-2026%20(1).jpgretail-tech-2026 (1)retail-tech-2026 (1)https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/hardees-logo.pngHardee's logohardees-logo2026-08-24https://www.intouchinsight.com/blog/retail-mystery-shopping-infographichttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG 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Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Retail%20Myst.%20Shop.%20Infographic.pngRetail Myst. Shop. InfographicRetail Myst. Shop. Infographic2023-11-28https://www.intouchinsight.com/blog/hotel-csat-guest-loyaltyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/hotel-guest-loyalty.jpghotel-guest-loyaltyhotel-guest-loyaltyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/Event-Technology_46e24dcfd192df8833b956a531574b8c.pngEvent-Technology_46e24dcfd192df8833b956a531574b8cEvent-Technology_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/Event-Maps_46e24dcfd192df8833b956a531574b8c.pngEvent-Maps_46e24dcfd192df8833b956a531574b8cEvent-Maps_46e24dcfd192df8833b956a531574b8c2022-11-28https://www.intouchinsight.com/press-releases/changeincompanyauditorshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-16https://www.intouchinsight.com/blog/mystery-shopping-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/images/blog/3%20Questions%20we%20Ask%20Our%20Partners.png3 Questions we Ask Our Partners3 Questions we Ask Our Partnershttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping programlaunching-a-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-07-27https://www.intouchinsight.com/blog/the-benefit-of-loyalty-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png2022-convenience-store-trends2022-convenience-store-trendshttps://www.intouchinsight.com/hubfs/images/blog/loyalty-program-types.pngloyalty-program-typesloyalty-program-typeshttps://www.intouchinsight.com/hubfs/images/blog/new/loyalty-programs-done-right-1.jpgloyalty-programs-done-right-1loyalty-programs-done-right-1https://www.intouchinsight.com/hubfs/images/blog/loyalty-program-rewards.pngloyalty-program-rewardsloyalty-program-rewardshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Blog%20Hero%20Images-2.pngBlog Hero Images-2Blog Hero Images-2https://www.intouchinsight.com/hubfs/images/blog/Convenience-store-customer-loyalty-program.jpgConvenience-store-customer-loyalty-programConvenience-store-customer-loyalty-programhttps://www.intouchinsight.com/hubfs/images/blog/loyalty-program-influence.pngloyalty-program-influenceloyalty-program-influencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-image2024-07-24https://www.intouchinsight.com/blog/restaurant-mystery-shopping-infographichttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpgserver-pouring-wine-for-happy-customer-at-restaurantserver-pouring-wine-for-happy-customer-at-restauranthttps://www.intouchinsight.com/hubfs/infographic-restaurant-mystery-shopping.pnginfographic-restaurant-mystery-shoppinginfographic-restaurant-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Rest.%20Myst.%20Shop.%20Infographic.pngRest. Myst. Shop. InfographicRest. Myst. Shop. Infographichttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guide2023-11-28https://www.intouchinsight.com/press-releases/q3-2024-financial-resultshttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-11-21https://www.intouchinsight.com/press-releases/ipsgbuyandsellhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-15https://www.intouchinsight.com/who-we-are/investor-relations/https://www.intouchinsight.com/hubfs/website/intouch-insight/news/panel-findings-microcap-canadian-opportunities.jpgPanel Findings - MicroCap Canadian Opportinitiespanel-findings-microcap-canadian-opportunitieshttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-alpha-wolf-trading.jpgInterview with Alpha Wolf Tradinginterview-alpha-wolf-tradinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PMBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-smallcap-discoveries.jpgInterview with SmallCap Discoveriesinterview-smallcap-discoverieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-maj-soueidan.jpgFireside Q& A with Maj Soueidaninterview-maj-soueidanhttps://www.intouchinsight.com/hubfs/website/intouch-insight/news/news-update-radius-research.jpgNews Update: Radius Researchnews-update-radius-research2026-07-27https://www.intouchinsight.com/resources/studies/menuboard-study-2019/https://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-best-practices.jpgmenuboard-best-practicesmenuboard-best-practiceshttps://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-findings.jpgmenuboard-findingsmenuboard-findingshttps://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-customer-expectations.jpgmenuboard-customer-expectationsmenuboard-customer-expectationshttps://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-study-2019.pngmenuboard-study-2019menuboard-study-2019https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22022-06-10https://www.intouchinsight.com/blog/aligning-restaurants-with-the-new-normalhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-restaurant-trends.png2022-restaurant-trends2022-restaurant-trendshttps://www.intouchinsight.com/hubfs/CiCH-fall-retail.pngCiCH-fall-retailCiCH-fall-retailhttps://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg2023-cstore-report2023-cstore-reporthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.pngcich-restaurant-blog-herocich-restaurant-blog-herohttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-20222024-03-19https://www.intouchinsight.com/blog/core-brands-drive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/challenger-brands-for-drive-thru.jpgDrive-thru customer at QSR - how to be a challenger brandchallenger-brands-for-drive-thruhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/drive-thru-checklist-blog-feature-image.pngdrive-thru-checklist-blog-feature-imagedrive-thru-checklist-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-image2026-08-06https://www.intouchinsight.com/resources/studies/the-future-of-pizza/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/little-caesars-logo.pngLittle Caesars logolittle-caesars-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/loyalty-programs.pngIdentify the gap in loyalty programs between app and phone experiences.loyalty-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mod-logo.pngMod logomod-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jets-pizza-logo.pngJet's Pizza logojets-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/blaze-pizza-logo.pngBlaze Pizza logoblaze-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/speed-of-service-satisfaction.pngSatisfaction ratings by speed of service by brand in the carryout space.speed-of-service-satisfactionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/macros-pizza-logo.pngMacro's Pizza logomacros-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/key-experiences.png5 key experiences that we measured in the Pizza DELCO studykey-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/overall-satisfaction.pngTemperature, taste & time are top satisfaction drivers.overall-satisfactionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/pizza-hut-logo.pngPizza Hut logopizza-hut-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-study-header.jpgPizza Delivery and Carryout Study by Intouch Insightpizza-study-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/papa-johns-logo.pngPapa Johns logopapa-johns-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/hungry-howies-logo.pngHungry Howies logohungry-howies-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/operational-benchmarks-pizza-study.pngOperational benchmarks for pizza brands across delivery, pickup, ordering & quality.operational-benchmarks-pizza-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dominos-logo.pngDominos logodominos-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-mockup.jpgBeyond the box: Hot. Fresh. Right on Time: Pizza Delivery and Carryout (Delco) Studythe-2026-pizza-delco-mockuphttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/donatos-pizza-logo.pngDonatos Pizza logodonatos-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-featured.jpgThe 2026 Pizza Delivery and Carryout (Delco) Study is live. Download now!the-2026-pizza-delco-featured2026-08-24https://www.intouchinsight.com/press-releases/strategic-expansion-to-groceryhttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-04-29https://www.intouchinsight.com/blog/hotel-guest-experience-managementhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpgImprove-Restaurant-Efficiency-and-Guest-LoyaltyImprove-Restaurant-Efficiency-and-Guest-Loyaltyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/hotel-guest-experience-management-front-desk.pnghotel-guest-experience-management-front-deskhotel-guest-experience-management-front-deskhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.pnghotel-guest-experience-mobile-formshotel-guest-experience-mobile-forms2025-05-21https://www.intouchinsight.com/press-releases/confirms-board-and-grants-optionshttps://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/A%20modern%20office%20conference%20room%20is%20depicted%20featuring%20a%20large%20rectangular%20wooden%20table%20surrounded%20by%20sleek%20ergonomic%20chairs%20The%20walls%20are%20adorned%20with%20glass%20panels%20that%20allow%20natural%20light%20to%20flood%20the%20space%20creating%20an%20open%20and%20airy%20atmosphere%20On%20th-1.jpegA modern office conference room is depicted featuring a large rectangular wooden table surrounded by sleek ergonomic chairs The walls are adorned with glass panels that allow natural light to flood the space creating an open and airy atmosphere On th-1A modern office conference room is depicted featuring a large rectangular wooden table surrounded by sleek ergonomic chairs The walls are adorned with glass panels that allow natural light to flood the space creating an open and airy atmosphere On th-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2025-06-19https://www.intouchinsight.com/press-releases/newshopperapphttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-15https://www.intouchinsight.com/press-releases/intouch-insight-reveals-new-brandinghttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-23https://www.intouchinsight.com/what-we-do/cx-platform/action-campaign/https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/action-campaigns-using-intouch-platform.pngAction campaigns using Intouch CX platformaction-campaigns-using-intouch-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/take-strategic-actions%20using-action-campaigns.pngTake strategic actions by using action campaigns.take-strategic-actions using-action-campaignshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2023-11-30https://www.intouchinsight.com/press-releases/vp-of-saleshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2017-01-31https://www.intouchinsight.com/blog/supermarket-technologyhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-08https://www.intouchinsight.com/fr/what-we-do/capturehttps://www.intouchinsight.com/hubfs/Offline-Data-Capture_46e24dcfd192df8833b956a531574b8c.pngOffline-Data-Capture_46e24dcfd192df8833b956a531574b8cOffline-Data-Capture_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Track-Attendees-at-Events_46e24dcfd192df8833b956a531574b8c.pngTrack-Attendees-at-Events_46e24dcfd192df8833b956a531574b8cTrack-Attendees-at-Events_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Track-your-Data-at-Events_46e24dcfd192df8833b956a531574b8c.pngTrack-your-Data-at-Events_46e24dcfd192df8833b956a531574b8cTrack-your-Data-at-Events_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 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RGB-2https://www.intouchinsight.com/hubfs/Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c-1.pngCustomer-Journey-Tags_46e24dcfd192df8833b956a531574b8c-1Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c-1https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/New%20holland.pngNew hollandNew hollandhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Case%20IH.pngCase IHCase IHhttps://www.intouchinsight.com/hubfs/Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c%20(1).pngEvent-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c (1)Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c (1)2022-11-28https://www.intouchinsight.com/press-releases/sarah-beckett-promoted-sales-and-marketinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-10-31https://www.intouchinsight.com/press-releases/consumer-habits-survey-expectations-nov-2020/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22022-05-25https://www.intouchinsight.com/press-releases/intouch-helps-brands-cx-toolkithttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/cx-toolkit-intouch-insight.jpgcx-toolkit-intouch-insightcx-toolkit-intouch-insight2023-04-11https://www.intouchinsight.com/blog/how-to-improve-hotel-operationshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.pnghow-to-improve-hotel-operationshow-to-improve-hotel-operationshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-24https://www.intouchinsight.com/bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-01-07-82-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-01-07-82-PMBanner Creative - Website 2020-Sep-08-2020-08-01-07-82-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpgTop survey distribution methods to boost response ratessurvey-distributionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-software-features.jpgMust-have CX software featurescx-software-featureshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-randomization.jpgTablet displaying approval workflow settings with configurable approval conditions, user groups, and a randomization percentage for quality assurance audit reviews.product-feature-blog-randomizationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpgWhat are the customer experience KPIs to measure and result in and ROIcustomer-experience-measurement-kpis2026-06-23https://www.intouchinsight.com/press-releases/closing-of-financing-cem-strategyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2017-11-28https://www.intouchinsight.com/blog/retain-employeeshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpgImprove-Restaurant-Efficiency-and-Guest-LoyaltyImprove-Restaurant-Efficiency-and-Guest-Loyaltyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-30https://www.intouchinsight.com/blog/cx-management-for-any-budgethttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.pngcx-management-for-any-budgetcx-management-for-any-budgethttps://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpgchannel-blurring-opportunities-in-2023channel-blurring-opportunities-in-2023https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-18https://www.intouchinsight.com/press-releases/intouch-insight-grants-stock-optionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22021-04-30https://www.intouchinsight.com/resources/studies/future-of-restaurants/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wing-stop-logo.pngWing Stop logowing-stop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/moes-logo-new.pngmoe's southwest grill 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logokfc-logo-newhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-pickup-satisfaction-2026-new.pngemex-pickup-satisfaction-2026-newemex-pickup-satisfaction-2026-newhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo-new.pngmcdonalds logomcdonalds-logo-newhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-header-2026.jpgemex-header-2026emex-header-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-research-methodology-2026.pngEmEx research methodologyemex-research-methodology-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-order-accuracy-2026.pngorder accuracy scores - benchmark comparisonsemex-order-accuracy-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.pngDunkin' logodunkin-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-logo.pngwhataburger-logowhataburger-logo2026-08-24https://www.intouchinsight.com/blog/3-ways-intouchcheck-helps-during-labor-shortageshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/3-ways-intouchcheck-helps-during-labor-shortages.png3-ways-intouchcheck-helps-during-labor-shortages3-ways-intouchcheck-helps-during-labor-shortageshttps://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-blog2024-08-09https://www.intouchinsight.com/press-releases/q3financialshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-15https://www.intouchinsight.com/press-releases/third-party-delivery-study-2025https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2025-09-15https://www.intouchinsight.com/blog/gas-convenience-mystery-shophttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpgTobacco Compliance Insights from the Age Verification Study 2025tobacco-compliance-age-verification-studyhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guide2023-04-27https://www.intouchinsight.com/blog/hotel-food-safetyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-01-18https://www.intouchinsight.com/what-we-do/mystery-shopping-services/apartment/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitive-landscape.pngSee how your property rates differ from your competitors.competitive-landscapehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/security.pngEvaluate the state of security features on your property with mystery shoppingsecurityhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.pngTrack and optimize every customer touchpoint.track-every-customer-touchpointhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/apartment-mystery-shopping.webpapartment and property management mystery shoppingapartment-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/audit-of-lease-process.pngAudit how easy is the lease process with mystery shoppingaudit-of-lease-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/spectrum-retirement-communities-logo.pngSpectrum Retirement Communities logospectrum-retirement-communities-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/apartment-mystery-shopping-featured-image.jpgapartment-mystery-shopping-featured-imageapartment-mystery-shopping-featured-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/survey-current-tenants.pngSurvey your current tenants to know how satisfied they are.survey-current-tenantshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/greenrock-resident-services-logo.pngGreenrock Resident Services logogreenrock-resident-services-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/property-mystery-shopping.jpghouse keysproperty-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/hazelview-properties-logo.pngHazelview Properties logohazelview-properties-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/compliance-fair-housing-act.pngAssess whether your teams stay compliant with Fair Housing Act.compliance-fair-housing-acthttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/property-appearance.pngMeasure your cleanliness score with other locations with mystery shoppingproperty-appearancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/midwest-property-management-logo.pngMidwest property Management logomidwest-property-management-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/greystar-logo.pngGreystar logogreystar-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-07-09https://www.intouchinsight.com/blog/customer-feedbackhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-01-18https://www.intouchinsight.com/solutions/convenience-store-customer-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4/medium.jpgWhy Food Order Accuracy Shapes Delivery vs PickupCameron Watt, President and CEO of Intouch Insight, explains how inaccurate orders, cold food, and poor delivery experiences push customers to choose pickup instead as a way to feel more in control. Watch the video below of his take on this, presented at FSTEC 2025.https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp434nonofoodorderaccuracyFSTECthirdpartydeliveryfirstpartydeliveryfooddeliveryfoodpickuphttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4/medium.jpgWhy Many In House Deliveries Depend on Third Party OperatorsCameron Watt, President and CEO of Intouch Insight, explains how there is a twist to in-house delivery and how it is being fulfilled by third-party operators. Watch the video below of his take on this, presented at FSTEC 2025.https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp436nonoFSTECthirdpartydeliveryfirstpartydeliveryinhousedeliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpgA video testimonial by Patrick Palmer, Sr. Marketing & Communications Leader, Substance Collective.substance-collective-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4120nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4/medium.jpgA video testimonial by Andrew Balchin, Parkland Corporation.parkland-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4118nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail.jpgLearn how Intouch Insight helped High's improve their customer experience and operational efficiency.highs-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/cx-platform.pngGet a 360° view of all your CX initiatives and programs.cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.pngPetro Canada logopetro-canada-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2023-convenience-store-trends-report-min.jpgDownload the 2023 Conevience Store Trends Report.2023-convenience-store-trends-report-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/digital-inspection-and-checklists.pngPerform digital audits, inspections and checks to improve operational efficiency across your convenience stores.digital-inspection-and-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/voice-of-customer-program.pngStart a Voice of Customers (VOC) program to learn about customers likes and dislikes.voice-of-customer-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail.jpgLearn how Intouch Insight helped CPG brands like Substance Collective improve customer experience and operational 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Reportthird-party-delivery-report-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2022-convenience-store-trends-report.jpgDownload the 2022 Conevience Store Trends Report by Intouch Insight.2022-convenience-store-trends-reporthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/mystery-shopping-in-c-store.pngMystery shopper acting as an actual customer in a convenience store.mystery-shopping-in-c-storehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/operational-audits.pngPerform operational audits across c-stores locations to improve back-end operations.operational-auditshttps://www.intouchinsight.com/hubfs/custom-video-thumbnails/parkland-casestudy-thumbnail.jpgLearn how Intouch Insight helped C-store leaders like Parkland Corporation improve customer experience and operational efficiency.parkland-casestudy-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/gas-convenience-store.jpgGas & convenience storegas-convenience-storehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".page-tile-thumbnails-400x300https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpgWhat Our Data Says About In-House Delivery vs Third-Party in Food Servicethird-party-vs-in-house-delivery-food-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/grocery-report-page-tile-thumbnail.jpgThe Grocery Value Equation Report: How Grocers Turn Brand Promises Into Shopper Trustgrocery-report-page-tile-thumbnail2026-08-240.8https://www.intouchinsight.com/blog/mystery-shopping-program-costhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpgA video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John'sSee how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4107nonoclienttestimonialJimmyJohn'sIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-08-04https://www.intouchinsight.com/blog/reduce-overtime-with-mobile-formshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.pnghow-to-improve-workplace-safetyhow-to-improve-workplace-safetyhttps://www.intouchinsight.com/hubfs/images/blog/reduce-overtime-with-mobile-forms.pngreduce-overtime-with-mobile-formsreduce-overtime-with-mobile-formshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-06https://www.intouchinsight.com/blog/generic-to-great-mystery-shopping-evaluationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpgHow to turn a generic mystery shopping evaluation into a great onecreating-great-mystery-shopping-evaluationshttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-research2026-08-07https://www.intouchinsight.com/press-releases/customer-experience-management-kum-and-gohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2017-01-11https://www.intouchinsight.com/press-releases/doordash-leads-thirdparty-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-third-party-delivery-website-tile.jpgSign-up to receive the Third-Party Delivery Report directly in your inbox.2024-third-party-delivery-website-tilehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-09-18https://www.intouchinsight.com/resources/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-case-study-tile.pngSee how Intouch Insight’s video mystery shopping services gave Alpaca Chicken the information it needed to effectively coach restaurant staff and boost QA scores.alpaca-chicken-case-study-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/custom-record-list-builder%20(1).jpgcustom-record-list-builder (1)custom-record-list-builder 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/resource-center-feature-image.jpgresource-center-feature-imageresource-center-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/qsr-drive-thru-report-thumbnail.jpgqsr-drive-thru-report-thumbnailqsr-drive-thru-report-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/olc-2024-thumbnail.jpgolc-2024-thumbnailolc-2024-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpgDiscover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service 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strategy.customer-experience-toolkithttps://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/beer-retailer-thumbnail.jpgbeer-retailer-thumbnailbeer-retailer-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-thumbnail-blog.pngSee how Shake Shack leveraged guest insights through mystery shopping for smarter packagingshake-shack-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpgA comprehensive guide for retail store chains to relaunching their mystery shopping program for CX 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efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/url-parameter-tracking.jpgurl-parameter-trackingurl-parameter-trackinghttps://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/substance-collective-thumbnail.jpgsubstance-collective-thumbnailsubstance-collective-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/hierarchy-comparison-dashboard-thumbnail%20(1).jpghierarchy-comparison-dashboard-thumbnail (1)hierarchy-comparison-dashboard-thumbnail (1)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-06-04https://www.intouchinsight.com/blog/pizza-trends-series-cstores-carryouthttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch 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below.pizza-study-blog-banner-for-new-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-speed-of-service-compared.jpgComparing C-store speed of service with pizza chainscstores-speed-of-service-compared2026-08-07https://www.intouchinsight.com/resources/studies/on-premises-qsr-study/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/header-on-premises-study.jpgDownload the first-ever On-premises Study evaluating in-person guest experiences across ten leading QSR brands.header-on-premises-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-friendliness.pngThe 2026 QSR On-Premises Experience Study reveals the impact of gaps in human connection.on-premises-2026-friendlinesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jack-in-the-box-logo.pngjack-in-the-box-logojack-in-the-box-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-featured.jpgDownload the 2026 QSR On-Premises Experience Studyon-premises-2026-featuredhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-daypart.pngLearn what the 2026 QSR On-Premises Experiences Study reveals about customer satisfaction across dayparts.on-premises-2026-dayparthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/popeyes-logo.pngPopeyes Logopopeyes-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jimmy-johns-logo.pngJimmy John's logojimmy-johns-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-logo.pngChick-fil-a logochick-fil-a-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-logo.pngwhataburger-logowhataburger-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.pngburger-king-logoburger-king-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.pngDunkin' logodunkin-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/firehouse-subs-logo.pngFirehouse Subs logofirehouse-subs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/key-metrics-on-premises-study.pngKey metrics we measured in the On-Premises studykey-metrics-on-premises-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/starbucks-logo.pngStarbucks logostarbucks-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/subway-logo.pngSubway logosubway-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-mockup.jpgDownload the 2026 QSR On-Premises Studyon-premises-2026-mockuphttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-suggestive-sell.pngLearn what the 2026 QSR On-Premises Experiences Study reveals about suggestive selling.on-premises-2026-suggestive-sell2026-08-24https://www.intouchinsight.com/blog/incorporating-customer-feedback-in-your-business-planninghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Blog-Image-May-13.pngBlog-Image-May-13Blog-Image-May-13https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guide2026-01-19https://www.intouchinsight.com/blog/we-build-the-future-while-you-focus-on-the-nowhttps://www.intouchinsight.com/hubfs/images/blog/stayFocued.pngstayFocuedstayFocuedhttps://www.intouchinsight.com/hubfs/images/blog/hs_step1.pnghs_step1hs_step1https://www.intouchinsight.com/hubfs/images/blog/hs_step2.pnghs_step2hs_step2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpgstrategies-for-improving-restaurant-efficiencystrategies-for-improving-restaurant-efficiencyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/hs_step3.pnghs_step3hs_step32023-11-30https://www.intouchinsight.com/blog/tips-for-mystery-shoppershttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/tips-mystery-shoppers.pngtips-mystery-shopperstips-mystery-shoppershttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping programlaunching-a-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.pngtop-tips-to-craft-the-best-mystery-shopping-programtop-tips-to-craft-the-best-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-08-08https://www.intouchinsight.com/press-releases/fy2019-financial-results/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22021-08-18https://www.intouchinsight.com/blog/csat-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Mystery%20shopping%20&%20Customer%20Satisfaction%20surveys--1.pngMystery shopping & Customer Satisfaction surveys--1Mystery shopping & Customer Satisfaction surveys--1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/cem-score-cards.pngcem-score-cardscem-score-cardshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/Blog-Image-May-13.pngBlog-Image-May-13Blog-Image-May-132023-11-28https://www.intouchinsight.com/blog/everything-you-need-to-know-about-mystery-shopping-in-under-90-seconds-videohttps://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.pngtop-tips-to-craft-the-best-mystery-shopping-programtop-tips-to-craft-the-best-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/fashion-friends-friendship-1345082.jpgfashion-friends-friendship-1345082fashion-friends-friendship-1345082https://www.intouchinsight.com/hubfs/What%20should%20your%20mystery%20shopping%20scores%20be-2.pngWhat should your mystery shopping scores be-2What should your mystery shopping scores be-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-28https://www.intouchinsight.com/press-releases/intouch-insight-ltd-acquires-performalogics-and-mobilforcehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22020-09-23https://www.intouchinsight.com/blog/specialty-beverage-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-results-for-specialty-drink-pricing.jpgThe most a customer would pay for a specialty drinksurvey-results-for-specialty-drink-pricinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-results-for-specialty-drink-requirements.jpgThe top 3 things consumers look for in a specialty drink: Refreshing, Worth It, Differentsurvey-results-for-specialty-drink-requirements2026-07-05https://www.intouchinsight.com/blog/customer-interview-abc-fine-wine-spiritshttps://www.intouchinsight.com/hubfs/images/blog/iStock-915217758.jpgiStock-915217758iStock-915217758https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpgintouch-insight-customer-experience-toolkitintouch-insight-customer-experience-toolkithttps://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpgiStock-1150254153iStock-1150254153https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/travel-center-services-experience.jpgTravel center services experiencetravel-center-services-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2023-12-15https://www.intouchinsight.com/press-releases/q1financialshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-16https://www.intouchinsight.com/press-releases/intouch-at-olc-conferencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)2026-06-29https://www.intouchinsight.com/blog/channel-blurringhttps://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpgchannel-blurring-opportunities-in-2023channel-blurring-opportunities-in-2023https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.pngcx-management-for-any-budgetcx-management-for-any-budgethttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-07-15https://www.intouchinsight.com/acquisitions/statopex/https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/statopex-logo-2.pngStatopex logo for landing pagestatopex-logo-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-05-20https://www.intouchinsight.com/press-releases/7-2millioncontractshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22020-09-24https://www.intouchinsight.com/blog/jimmy-johns-bushwood-investments-boost-sales-and-guest-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpgA video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John'sSee how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4107nonoclienttestimonialJimmyJohn'sIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpgSee how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.shake-shack-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpgDiscover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.jimmy-johns-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG Brandsubstance-collective-thumbnail-blog-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.pngSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-blog-feature-image2025-12-12https://www.intouchinsight.com/blog/7-proven-strategies-to-boost-survey-response-rateshttps://www.intouchinsight.com/hubfs/images/blog/intouchaudit-inspection-hero.pngintouchaudit-inspection-herointouchaudit-inspection-herohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpgTop survey distribution methods to boost response ratessurvey-distributionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Boost-Survey-Response-Rates.jpgBoost-Survey-Response-RatesBoost-Survey-Response-Rateshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-08-09https://www.intouchinsight.com/blog/infographic-checklist-manage-businesshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/infographic-checklists-business.pnginfographic-checklists-businessinfographic-checklists-businesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-24https://www.intouchinsight.com/blog/qualitative-customer-feedback-analysishttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpgConvenience-Store-RetailerConvenience-Store-Retailerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpgcustomer-providing-feedback-on-computercustomer-providing-feedback-on-computerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-12-15https://www.intouchinsight.com/blog/third-party-delivery-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpgThird-Party Delivery Report 2025 - Promised in the App. Proven at the Door.third-party-delivery-report-blog-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food 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Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-15https://www.intouchinsight.com/press-releases/intouch-insight-ltd-grants-stock-optionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-news2021-04-30https://www.intouchinsight.com/blog/breakfast-trends-popular-pizza-joints-and-ai-in-the-drive-thruhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpgmay-2023-consumer-datamay-2023-consumer-datahttps://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpgloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrusloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrushttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-06-06https://www.intouchinsight.com/press-releases/studyinrbmagazinehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpgintouch-insight-customer-experience-toolkitintouch-insight-customer-experience-toolkithttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2022-12-08https://www.intouchinsight.com/press-releases/intouch-closes-seelevel-acquisitionhttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/press-releases/q3-2023-financial-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/resources/cx-insights/mobile-ordering-trends-2022/https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/app-delivery-stats.pngapp-delivery-statsapp-delivery-statshttps://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/ordering-from-c-storesv2.pngordering-from-c-storesv2ordering-from-c-storesv2https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/mobile-ordering-and-safety.pngmobile-ordering-and-safetymobile-ordering-and-safetyhttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/mobile-ordering-report-cover-2022.pngmobile-ordering-report-cover-2022mobile-ordering-report-cover-2022https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/resources/fall-2022-mobile-ordering.pngfall-2022-mobile-orderingfall-2022-mobile-ordering2023-06-02https://www.intouchinsight.com/press-releases/strategies-to-meet-c-store-needshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-06-11https://www.intouchinsight.com/blog/how-highs-achieves-cx-goals-with-intouchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp4/medium.jpgVideo testimonial of High's of Baltimore for Intouch Insighthighs-case-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp468nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.pngSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-blog-feature-image2026-08-07https://www.intouchinsight.com/blog/convenience-stores-in-2021https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight.pngKey-observations-for-convenience-stores-uncovered-by-Inotuch-InsightKey-observations-for-convenience-stores-uncovered-by-Inotuch-Insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png2022-convenience-store-trends2022-convenience-store-trendshttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Consumer-Behavior-&-COVID-Adjustments-in-Convenience-Stores.pngConsumer-Behavior-&-COVID-Adjustments-in-Convenience-StoresConsumer-Behavior-&-COVID-Adjustments-in-Convenience-Stores2024-07-24https://www.intouchinsight.com/blog/how-florida-based-marcos-franchisees-drive-success-with-cx-and-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4/medium.jpgCase study video testimonial for Intouch Insight by Marcos Pizzamarcos-pizza-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4118nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpgPizza Delivery & Carryout Report 2026 with the latest Pizza Trendspizza-study-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpgExploring the trends on friendliness in the pizza industry for delivery and carryoutfriendliness-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-08-07https://www.intouchinsight.com/resources/cx-insights/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_spring_2020.pngcx_trends_gas_station_spring_2020cx_trends_gas_station_spring_2020https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_fall_2021.pngcx_trends_restaurants_fall_2021cx_trends_restaurants_fall_2021https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_fall_2020.pngcx_trends_restaurants_fall_2020cx_trends_restaurants_fall_2020https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_spring_2021.pngcx_trends_restaurants_spring_2021cx_trends_restaurants_spring_2021https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/mobile-ordering-trends-report-2022-featured-image.pngmobile-ordering-trends-report-2022-featured-imagemobile-ordering-trends-report-2022-featured-imagehttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_fall_2020.pngcx_trends_gas_station_fall_2020cx_trends_gas_station_fall_2020https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/cx_trends_cstore_2022.pngcx_trends_cstore_2022cx_trends_cstore_2022https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retail_spring_2020.pngcx_trends_retail_spring_2020cx_trends_retail_spring_2020https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retail_spring_2021.pngcx_trends_retail_spring_2021cx_trends_retail_spring_2021https://www.intouchinsight.com/hubfs/images/landing-pages/reports/c-store-trends-2023/convenience-store-trends-report-2023.pngconvenience-store-trends-report-2023convenience-store-trends-report-2023https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_spring_2020.pngcx_trends_restaurants_spring_2020cx_trends_restaurants_spring_2020https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retails_fall_2022.pngcx_trends_retails_fall_2022cx_trends_retails_fall_2022https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_2022.pngcx_trends_restaurants_2022cx_trends_restaurants_2022https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_fall_2021.pngcx_trends_gas_station_fall_2021cx_trends_gas_station_fall_2021https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retail_fall_2020.pngcx_trends_retail_fall_2020cx_trends_retail_fall_20202024-07-250.8https://www.intouchinsight.com/blog/how-to-fix-the-customer-experience-quagmirehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data.jpgToo-Much-Customer_Experience-DataToo-Much-Customer_Experience-Datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpgWhat are the customer experience KPIs to measure and result in and ROIcustomer-experience-measurement-kpishttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/3-powerful-ways-to-visualize-your-data.png3-powerful-ways-to-visualize-your-data3-powerful-ways-to-visualize-your-datahttps://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpgmobile-data-collection-for-operationsmobile-data-collection-for-operationshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guide2023-12-12https://www.intouchinsight.com/what-we-do/capture/event-hardware/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/Events-Checklist_46e24dcfd192df8833b956a531574b8c.pngEvents-Checklist_46e24dcfd192df8833b956a531574b8cEvents-Checklist_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Event-Technology_46e24dcfd192df8833b956a531574b8c.pngEvent-Technology_46e24dcfd192df8833b956a531574b8cEvent-Technology_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Event-Maps_46e24dcfd192df8833b956a531574b8c.pngEvent-Maps_46e24dcfd192df8833b956a531574b8cEvent-Maps_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-04-090.7https://www.intouchinsight.com/press-releases/intouch_insight_announces_q2_resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-10-06https://www.intouchinsight.com/blog/5-tips-for-getting-real-results-from-virtual-auditshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/virtualAudits.pngvirtualAuditsvirtualAuditshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg2023-cstore-report2023-cstore-reporthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpgTobacco Compliance Insights from the Age Verification Study 2025tobacco-compliance-age-verification-study2023-04-21https://www.intouchinsight.com/blog/virtual-mystery-shopping-dos-and-donts-in-2022/https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Virtual%20mystery%20shopping.jpgVirtual mystery shoppingVirtual mystery 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Faith-Adams-2_7a50e29839ebf292c1bf9bd23618523b.jpgFaith-Adams-2_7a50e29839ebf292c1bf9bd23618523bFaith-Adams-2_7a50e29839ebf292c1bf9bd23618523b2024-08-09https://www.intouchinsight.com/blog/mystery-shopping-financial-serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpgThe ideal automotive mystery shopping programs to measure and improve your customer experience.mystery-shopping-for-automotive-brands-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-financial-services.jpgIn competitive mystery shopping, shoppers engage competing financial institutions to evaluate how inquiries are handled, products and rates are presented, and the customer experience is delivered across channels.competitive-mystery-shopping-financial-serviceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-financial-services.jpgThe top Mystery Shopping Programs for Banks and Financial Servicesmystery-shopping-financial-serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/phone-mystery-shopping-financial-services.jpgPhone mystery shopping helps financial institutions evaluate inquiry accuracy, brand voice, and whether employees turn questions into qualified appointments.phone-mystery-shopping-financial-serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-08-06https://www.intouchinsight.com/blog/restaurant-auditshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpgmobile-data-collection-for-operationsmobile-data-collection-for-operationshttps://www.intouchinsight.com/hubfs/restaurantManagers.pngrestaurantManagersrestaurantManagershttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-24https://www.intouchinsight.com/blog/drive-customer-engagementhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpgConvenience-Store-RetailerConvenience-Store-Retailerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpgmicro moments that affect customer satisfaction in restaurantsmicro-moments-of-customer-satisfaction-in-qsrshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/blog/how-to-lower-restaurant-labor-costshttps://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.pngcich-restaurant-blog-herocich-restaurant-blog-herohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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logoarbys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/convenience-store-industry.jpgConvenience store industryconvenience-store-industryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-2025.pngDownload the annual convenience store trends report 2025 by Intouch Insightconvenience-store-trends-report-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/dave-newby-intouch-insight.jpgDave Newby, VP of HR, Intouch Insightdave-newby-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/about-us-header.jpgHelping multi-location business achieve operational efficiency.about-us-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.pngDownload the 2026 Pizza Delivery and Carryout Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/brooke-kingyens-intouch-insight.jpgBrook Kingyens, Director of Software Enablement, Intouch Insightbrooke-kingyens-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&go-logo.pngKum & Go logokum&go-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/saq-logo.pngSAQ logosaq-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/metro-logo.pngMetro logometro-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/beverage-industry.jpgbeverage-industrybeverage-industryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-for-restaurants.jpgmystery-shopping-for-restaurantsmystery-shopping-for-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.pngPetro Canada logopetro-canada-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/intouch-insight-acquisition-history.pngStrategic acquisitions by Intouch Insightintouch-insight-acquisition-historyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/laura-livers-intouch-insight.jpgLaura Livers, Chief Revenue Officer, Intouch Insightlaura-livers-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/giant-tiger-logo.pngGiant Tiger logogiant-tiger-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider logobusiness-insider-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/luke-waite-intouch-insight.jpgLuke Waite, VP Engineering, Intouch Insightluke-waite-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping.jpgretail-mystery-shoppingretail-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logo2026-05-250.9https://www.intouchinsight.com/press-releases/q1-2025-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20professional%20office%20environment%20where%20a%20group%20of%20diverse%20individuals%20is%20gathered%20around%20a%20large%20conference%20table%20They%20are%20engaged%20in%20a%20discussion%20with%20one%20person%20presenting%20data%20on%20a%20digital%20screen%20at%20the%20front%20of%20the%20room%20The%20sc-1.jpegThe image features a professional office environment where a group of diverse individuals is gathered around a large conference table They are engaged in a discussion with one person presenting data on a digital screen at the front of the room The sc-1The image features a professional office environment where a group of diverse individuals is gathered around a large conference table They are engaged in a discussion with one person presenting data on a digital screen at the front of the room The sc-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2025-05-22https://www.intouchinsight.com/blog/cut-restaurant-food-costshttps://www.intouchinsight.com/hubfs/Control_Restaurant_Food_Cost-compressed.jpgControl_Restaurant_Food_Cost-compressedControl_Restaurant_Food_Cost-compressedhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.pngA Closer Look at the Restaurant IndustryA Closer Look at the Restaurant Industryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-08https://www.intouchinsight.com/press-releases/7-million-3-year-contracthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22017-03-27https://www.intouchinsight.com/press-releases/how-c-stores-drive-shopper-loyalty-in-2022https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-Insight-Featured-News.jpgIntouch-Insight-Featured-NewsIntouch-Insight-Featured-Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-07-24https://www.intouchinsight.com/press-releases/ntouch-record-revenue-growth-2022https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/solutions/cx-maturity-model/https://www.intouchinsight.com/hubfs/Images/website-pages/solutions-recommender-cx-maturity/CX%20Maturity%20Model%20%7C%20Intouch%20Solutions%20Recommender.pngCX Maturity Model | Intouch Solutions RecommenderCX Maturity Model | Intouch Solutions Recommenderhttps://www.intouchinsight.com/hubfs/Images/website-pages/solutions-recommender-cx-maturity/CX%20Maturity%20Self-Assessment%20%7C%20Intouch%20Insight.pngCX Maturity Self-Assessment | Intouch InsightCX Maturity Self-Assessment | Intouch Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-100.7https://www.intouchinsight.com/press-releases/intouch_insight_announces_virtual_audit_producthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2020-10-06https://www.intouchinsight.com/press-releases/mystery-shopping-programs-for-cannabis-compliancehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-06https://www.intouchinsight.com/blog/petro-convenience-mystery-shopping-infographichttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data%20(1).jpgToo-Much-Customer_Experience-Data (1)Too-Much-Customer_Experience-Data (1)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-02https://www.intouchinsight.com/press-releases/strategic-issuance-of-optionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22018-03-06https://www.intouchinsight.com/blog/consumer-habits-what-retailers-need-to-know-for-the-holidayshttps://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.pngcich-restaurant-blog-herocich-restaurant-blog-herohttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/CiCH-fall-retail.pngCiCH-fall-retailCiCH-fall-retailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Upward%20arrow%20stands%20out%20from%20downward%20arrows.pngUpward arrow stands out from downward arrowsUpward arrow stands out from downward 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Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-06-11https://www.intouchinsight.com/blog/what-not-to-do-when-selecting-a-cx-technology-platformhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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White2024-08-01https://www.intouchinsight.com/blog/improve-retail-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operationshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2023-11-24https://www.intouchinsight.com/blog/mcdonalds-taco-bell-and-the-future-of-drive-thruhttps://www.intouchinsight.com/hubfs/images/blog/new/innovation-brands-speed.pnginnovation-brands-speedinnovation-brands-speedhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru 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a digital screen on the wall displaying financial graphs and figures-1The image depicts a modern office environment with a sleek conference room bathed in natural light The room features a large glass table surrounded by ergonomic chairs and a digital screen on the wall displaying financial graphs and figures-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22025-08-28https://www.intouchinsight.com/press-releases/intouch-insight-promotes-luke-waite-to-vp-engineeringhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch 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checklistfoolproof-sop-checklist-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpgVideo tutorial on how IntouchCheck® can help you achieve operational efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/inspection-checklist.pngLearn how IntouchCheck® can help you improve operational efficiencies.inspection-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpgVideo tutorial on best practices for IntouchCheck® admin users.check-admin-best-practiceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpgHow to add addition instructions to your checklist on 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powerful decision. It absolutely created an extra layer of value in our business model - Mike Fletcher, Authentic Pizza of Florida LLC, Marco’s Pizzamarcos-testimonial-quotehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/jersey-mikes-logo.pngJersey Mike's logojersey-mikes-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/enhanced-reporting-and-automation.pngScoring your checklists can help you uncover top issues that need urgent attention.enhanced-reporting-and-automationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/restaurant.jpgrestaurantrestauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpgImproving C-Store Management Compliance with Digital Checklistsc-store-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/add-more-context.pngStreamline operations with IntouchCheck® by 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logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/smart-checklists.pngBuild intelligence right into your checklist with skip logic. smart-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorial2026-07-100.8https://www.intouchinsight.com/press-releases/intouch-insight-closes-performalogics-and-mobilforce-acquisitionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22020-09-23https://www.intouchinsight.com/blog/3-powerful-ways-to-visualize-your-datahttps://www.intouchinsight.com/hubfs/cd_list_of_comments-png.pngcd_list_of_comments-pngcd_list_of_comments-pnghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/hdbar_chart_comparison-png.pnghdbar_chart_comparison-pnghdbar_chart_comparison-pnghttps://www.intouchinsight.com/hubfs/pt_trends_over_time-png.pngpt_trends_over_time-pngpt_trends_over_time-pnghttps://www.intouchinsight.com/hubfs/pt_comparison_table-png.pngpt_comparison_table-pngpt_comparison_table-pnghttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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compliantSOC-logo2026-05-20https://www.intouchinsight.com/blog/the-customer-experience-landscape-interview-with-jim-tincher-part-1https://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.pngDesigning-a-World-Class-CX-Approach-coverDesigning-a-World-Class-CX-Approach-coverhttps://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.pngHow to create a CX approach for maximum impact [whitepaper]How to create a CX approach for maximum impact [whitepaper]https://www.intouchinsight.com/hubfs/iStock-526149707.jpgiStock-526149707iStock-526149707https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.pngInterview with Jim TincherInterview with Jim Tincherhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.pngThe Right Approach to CX Interview with Jim Tincher Part 2The Right Approach to CX Interview with Jim Tincher Part 2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-19https://www.intouchinsight.com/what-we-do/cx-platform/data-integration/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/integrate-data-using-connectors-webhooks.pngConfigure webhooks to make seamless data connectionsintegrate-data-using-connectors-webhookshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/data-integration-cx-platform.pngUse integrations to import data using Intouch CX Platformdata-integration-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/integrations-page/Intouch-Insight-Integrations-Data-Imports.pngIntouch-Insight-Integrations-Data-ImportsIntouch-Insight-Integrations-Data-Importshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/api-access-for-advanced-integrations.pngUse Intouch Platform API to make data transfer seamlessapi-access-for-advanced-integrationshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/import-external-data.pngBring 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Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-featured.jpgDownload the 2026 QSR On-Premises Experience Studyon-premises-2026-featuredhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-03-31https://www.intouchinsight.com/blog/5-stories-of-great-customer-experiences-that-would-make-mom-proudhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/what-is-customer-experience-maangement-1.jpgwhat-is-customer-experience-maangement-1what-is-customer-experience-maangement-1https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2023-04-21https://www.intouchinsight.com/blog/cxm-maturity-serieshttps://www.intouchinsight.com/hubfs/images/blog/seamless-customer-experience.jpgseamless-customer-experienceseamless-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/emerging-experiences-future-of-restaurants.jpgemerging-experiences-future-of-restaurantsemerging-experiences-future-of-restaurants2024-07-24https://www.intouchinsight.com/press-releases/q3recordrevenueexecchangeshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-06https://www.intouchinsight.com/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurantshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/new-features-how-to-improve-restaurant-inspections-with-mobile-forms.pngnew-features-how-to-improve-restaurant-inspections-with-mobile-formsnew-features-how-to-improve-restaurant-inspections-with-mobile-formshttps://www.intouchinsight.com/hubfs/iStock-486860454%20(XL)_HubSpot_2.jpgiStock-486860454 (XL)_HubSpot_2iStock-486860454 (XL)_HubSpot_2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/photo-verification-check-compressor.pngphoto-verification-check-compressorphoto-verification-check-compressorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpgEverything you need to know on creating a foolproof SOP 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Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-financial-services.jpgThe top Mystery Shopping Programs for Banks and Financial Servicesmystery-shopping-financial-serviceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpgThe ideal automotive mystery shopping programs to measure and improve your customer 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RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-roadmap.pngA road map of micro moments that shape customer satisfaction in QSRsmicro-moments-roadmaphttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experience2026-07-15https://www.intouchinsight.com/press-releases/new-agreement-canada-post-corporationhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/blog/moments-that-matter-your-journey-mapping-questions-answeredhttps://www.intouchinsight.com/hubfs/images/blog/journey-mapping-team-blog.jpgjourney-mapping-team-blogjourney-mapping-team-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/customer-journey-management.jpgcustomer-journey-managementcustomer-journey-managementhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/Journey-Mapping-Exercise.jpgJourney-Mapping-ExerciseJourney-Mapping-Exercisehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/journey-mapping-poll-2.pngjourney-mapping-poll-2journey-mapping-poll-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/journey-mapping-poll-1.pngjourney-mapping-poll-1journey-mapping-poll-12023-12-15https://www.intouchinsight.com/press-releases/planet-microcap-showcase-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)2025-10-07https://www.intouchinsight.com/blog/tips-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping programlaunching-a-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-process2024-08-09https://www.intouchinsight.com/press-releases/business-update-q12026https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-news2026-01-20https://www.intouchinsight.com/blog/pizza-trends-series-friendlinesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpgPizza Delivery & Carryout Report 2026 with the latest Pizza Trendspizza-study-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpgExploring the trends on friendliness in the pizza industry for delivery and carryoutfriendliness-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trends2026-08-06https://www.intouchinsight.com/blog/how-to-create-a-cx-approach-for-maximum-impact-white-paperhttps://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.pngDesigning-a-World-Class-CX-Approach-coverDesigning-a-World-Class-CX-Approach-coverhttps://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.pngHow to create a CX approach for maximum impact [whitepaper]How to create a CX approach for maximum impact [whitepaper]https://www.intouchinsight.com/hubfs/Outdoor-brunch-with-friends.jpgOutdoor-brunch-with-friendsOutdoor-brunch-with-friendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.pngThe Right Approach to CX Interview with Jim Tincher Part 2The Right Approach to CX Interview with Jim Tincher Part 2https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.pngInterview with Jim TincherInterview with Jim Tincher2023-12-15https://www.intouchinsight.com/what-we-do/mystery-shopping-services/retail/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/online-shopping-trends.jpgOnline shopping key trendsonline-shopping-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&go-logo.pngKum & Go logokum&go-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpgConsumer holiday shopping preferencesconsumer-holiday-shopping-preferenceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpgA comprehensive guide for retail store chains to relaunching their mystery shopping program for CX excellenceguide-to-myster-shopping-for-retail-storeshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-toolkit.jpgDownload our Customer Experience Management Toolkit, encompassing guiding principles, essential tools, and critical elements to elevate your strategy.customer-experience-toolkithttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping-header.jpgA customer mystery shopping at a retail store.retail-mystery-shopping-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping.webpretail mystery shoppingretail-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/back-to-school-shopping-insights.jpgBack to school shopping insightsback-to-school-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping-featured-image.jpgretail-mystery-shopping-featured-imageretail-mystery-shopping-featured-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.pngParkland Fuel Corporation logoparkland-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-for-tobacco-products.jpgAge verification for tobacco productsage-verification-for-tobacco-productshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-grocery-preferences-market-study.pngA brief insight on five grocery store chains.american-grocery-preferences-market-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-digital-audits-and-inspections.jpgExplore our comprehensive guide on digital audits and inspections, designed to streamline both back-of-the-house and front-of-the-house operations.guide-to-digital-audits-and-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/check-out-and-returns.pngAssess the total wait times on billing and returns counters. check-out-and-returnshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/evaluate-customer-service.pngEvaluate how customer service teams interact with consumers.evaluate-customer-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/measure-brand-sops.pngEvaluate if brand standard operating procedures are executed as laid out. measure-brand-sopshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpgDiscover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.guide-to-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pet-store-consumer-insights.jpgLearn about pet store purchasing habits of consumers across the US.pet-store-consumer-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.pngPetro Canada logopetro-canada-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/do-price-audits.pngUncover how much customers are paying at other stores.do-price-auditshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-trends.jpgExploring retail tech trendsretail-tech-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/cleanliness-program.pngMeasure if floor area, washrooms and other areas are clear or not.cleanliness-programhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpgInsights on consumer interaction with insurance companies.insurance-experience-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/merchandising-audits-programs.pngPerform regular merchandising auditsmerchandising-audits-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-data2026-07-09https://www.intouchinsight.com/resources/studies/drive-thru-2019/https://www.intouchinsight.com/hubfs/images/seelevel-reports/drive-thru-study%202019.jpgdrive-thru-study 2019drive-thru-study 2019https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/fall-2022-mobile-ordering-trends.pngfall-2022-mobile-ordering-trendsfall-2022-mobile-ordering-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpgWhat Our Data Says About In-House Delivery vs Third-Party in Food Servicethird-party-vs-in-house-delivery-food-service2024-07-25https://www.intouchinsight.com/blog/checklists-manage-businesshttps://www.intouchinsight.com/hubfs/infographic-checklists-business.pnginfographic-checklists-businessinfographic-checklists-businesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2023-04-21https://www.intouchinsight.com/blog/retail-purchasing-habits-and-dollar-store-trendshttps://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpgmay-2023-consumer-datamay-2023-consumer-datahttps://www.intouchinsight.com/hubfs/images/blog/new/retail-purchasing-habits-and-dollar-store-trends.jpgretail-purchasing-habits-and-dollar-store-trendsretail-purchasing-habits-and-dollar-store-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/sub-vendors-and-holiday-trends.jpgsub-vendors-and-holiday-trendssub-vendors-and-holiday-trends2023-12-11https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-a-restructure-of-its-operations-teamhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-03-09https://www.intouchinsight.com/what-we-do/inspection-software/pricing/https://www.intouchinsight.com/hubfs/Parkland_Logo.pngParkland_LogoParkland_Logohttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/TacoTime-1.pngTacoTime-1TacoTime-1https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/clients-banff-hospitality-collective.pngclients-banff-hospitality-collectiveclients-banff-hospitality-collectivehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.pngexecutive-hotelsexecutive-hotelshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/so_fresh.pngso_freshso_freshhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.pngmanchu_wokmanchu_wok2026-04-090.7https://www.intouchinsight.com/fr/what-we-do/inspection-software/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpgIntouchCheck™ Inspection SoftwareIntouchCheck™, is a robust inspection checklists & forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4109nonohttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Use-on-Mobile.pngIntouchCheck-Inspection-Software-Use-on-MobileIntouchCheck-Inspection-Software-Use-on-Mobilehttps://www.intouchinsight.com/hubfs/Images/website-pages/check/manchuwok_.pngmanchuwok_manchuwok_https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Build.pngIntouchCheck-Inspection-Software-BuildIntouchCheck-Inspection-Software-Buildhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/so_fresh.pngso_freshso_freshhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-inspection-software-go-digital.pngIntouchCheck-inspection-software-go-digitalIntouchCheck-inspection-software-go-digitalhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Analyze.pngIntouchCheck-Inspection-Software-AnalyzeIntouchCheck-Inspection-Software-Analyzehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkland%20fuel.pngparkland fuelparkland fuelhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/intouchcheck-inspection-software-integrations.pngintouchcheck-inspection-software-integrationsintouchcheck-inspection-software-integrationshttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.pngexecutive-hotelsexecutive-hotelshttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/TacoTime-1.pngTacoTime-1TacoTime-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Monitor.pngIntouchCheck-Inspection-Software-MonitorIntouchCheck-Inspection-Software-Monitorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/automation-with-IntouchCheck-inspection-software-is-easy.pngautomation-with-IntouchCheck-inspection-software-is-easyautomation-with-IntouchCheck-inspection-software-is-easyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-Inspection-Software-form-editor.pngIntouchCheck-Inspection-Software-form-editorIntouchCheck-Inspection-Software-form-editorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-inspection-software-follow-ups.pngIntouchCheck-inspection-software-follow-upsIntouchCheck-inspection-software-follow-upshttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/banff-hospitality.pngbanff-hospitalitybanff-hospitality2024-07-26https://www.intouchinsight.com/press-releases/q3-2017-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2017-11-27https://www.intouchinsight.com/press-releases/intouch-insight-wins-data-capture-contracthttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/press-releases/75000-usd-new-monthly-recurring-revenuehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-23https://www.intouchinsight.com/press-releases/intouch-insight-ltd-names-erin-fenn-to-the-position-of-executive-vice-presidenthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2020-09-23https://www.intouchinsight.com/blog/holiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpgnew-cars-electric-vehicles-and-insurance-coveragenew-cars-electric-vehicles-and-insurance-coveragehttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpgbreakfast-pizza-drive-thrubreakfast-pizza-drive-thruhttps://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpgmay-2023-consumer-datamay-2023-consumer-data2023-09-14https://www.intouchinsight.com/blog/leverage-cx-with-intouchsurveyhttps://www.intouchinsight.com/hubfs/images/blog/Survey%20Tiers%20Blog.pngSurvey Tiers BlogSurvey Tiers Bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.pngcx-management-for-any-budgetcx-management-for-any-budgethttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/reelThemIn.pngreelThemInreelThemIn2023-11-30https://www.intouchinsight.com/blog/how-shake-shack-leveraged-guest-insights-for-smarter-packaginghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpgSee how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.shake-shack-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpgDiscover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.jimmy-johns-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.pngSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-blog-feature-image2025-09-18https://www.intouchinsight.com/press-releases/friendliness-tech-drive-thru-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpgBlog Hero ImagesBlog Hero Imageshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-10-02https://www.intouchinsight.com/blog/consumer-insights-and-the-annual-drive-thru-studyhttps://www.intouchinsight.com/hubfs/images/blog/new/poor-experience-factors.jpgpoor-experience-factorspoor-experience-factorshttps://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpgBlog Hero ImagesBlog Hero Imageshttps://www.intouchinsight.com/hubfs/images/blog/new/consumer-drive-thru-priorities.jpgconsumer-drive-thru-prioritiesconsumer-drive-thru-prioritieshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpgloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrusloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrushttps://www.intouchinsight.com/hubfs/images/blog/new/communication-and-accuracy.jpgcommunication-and-accuracycommunication-and-accuracyhttps://www.intouchinsight.com/hubfs/images/blog/new/improve-friendliness.jpgimprove-friendlinessimprove-friendlinesshttps://www.intouchinsight.com/hubfs/images/blog/new/improved-communication.jpgimproved-communicationimproved-communicationhttps://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpgbreakfast-pizza-drive-thrubreakfast-pizza-drive-thruhttps://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpgconsumer-insights-and-the-annual-drive-thru-study_consumer-insights-and-the-annual-drive-thru-study_https://www.intouchinsight.com/hubfs/images/blog/new/impact-of-friendliness.jpgimpact-of-friendlinessimpact-of-friendlinesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-10-30https://www.intouchinsight.com/press-releases/q3-2016-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-11-25https://www.intouchinsight.com/blog/cast-your-line-top-6-methods-to-disseminate-your-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.pngA Retrospective for RestauranteursA Retrospective for Restauranteurshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpgTop survey distribution methods to boost response ratessurvey-distributionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpgchannel-blurring-opportunities-in-2023channel-blurring-opportunities-in-2023https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guide2026-08-22https://www.intouchinsight.com/acquisitions/seelevelhx/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/SeeLevelHX.pngSeeLevelHX Now and Intouch Insight BrandSeeLevelHXhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-07-10https://www.intouchinsight.com/blog/restaurant-employee-handbookhttps://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/Employee%20Handbook.pngEmployee HandbookEmployee Handbookhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/restaurant-employee-handbook.pngrestaurant-employee-handbookrestaurant-employee-handbookhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/blog/video-mystery-shopping-for-human-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpgA video testimonial by Jordan Taylor, Director of Training, Alpaca ChickenSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4114nonoIntouchInsightvideomysteryshoppingAlpacaChickenClienttestimonialmysteryshoppingvideoinsightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/steps-for-video-mystery-shopping.jpgThe steps of how video mystery shopping workssteps-for-video-mystery-shoppinghttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpgExploring How Video Mystery Shopping Captures the Human Side of Servicevideo-mystery-shopping-human-side-of-servicehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2026-08-07https://www.intouchinsight.com/what-we-do/operational-audit/https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Repeat.pngRepeatRepeathttps://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audit-health-safety-program.pngoperational-audit-health-safety-programoperational-audit-health-safety-programhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-52-17-50-PMBanner Creative - Website 2020-Sep-08-2020-07-52-17-50-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/metro.pngmetrometrohttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Measure.pngMeasureMeasurehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/sobeys.pngsobeyssobeyshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/audit/Operational%20Audit%20Services%20-%20Featured%20Image.pngOperational Audit Services - Featured ImageOperational Audit Services - Featured Imagehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/chopped_leaf.pngchopped_leafchopped_leafhttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Analyze.pngAnalyzeAnalyzehttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Design.pngDesignDesignhttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Act.pngActActhttps://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audits.pngoperational-auditsoperational-auditshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/audit/brand-protection-operational-audit-program.pngbrand-protection-operational-audit-programbrand-protection-operational-audit-programhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Trulieve-1.pngTrulieve-1Trulieve-1https://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audit-store-inventory-program.pngoperational-audit-store-inventory-programoperational-audit-store-inventory-programhttps://www.intouchinsight.com/hubfs/Images/website-pages/audit/Operational%20Audits%20Banner.pngOperational Audits BannerOperational Audits Bannerhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/couche-tard.pngcouche-tardcouche-tardhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-04-090.9https://www.intouchinsight.com/blog/how-cannabis-retailers-can-responsibly-sell-marijuanahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpgTobacco Compliance Insights from the Age Verification Study 2025tobacco-compliance-age-verification-studyhttps://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.pnghow-convenience-stores-can-capitalize-on-mystery-shoppinghow-convenience-stores-can-capitalize-on-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/Responsible-Sales-Cannabis.jpgResponsible-Sales-CannabisResponsible-Sales-Cannabishttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-feature2024-08-09https://www.intouchinsight.com/resources/studies/drive-thru-2020/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/seelevel-reports/2020-QSR-Drive-Thru-Study_unmasked.jpg2020-QSR-Drive-Thru-Study_unmasked2020-QSR-Drive-Thru-Study_unmaskedhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/seelevel-reports/QSR-drive-thru-study-2020.pngQSR-drive-thru-study-2020QSR-drive-thru-study-2020https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22022-06-10https://www.intouchinsight.com/press-releases/newproductopsmatrixhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/blog/mystery-shopping-processhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-programs-roi-feature-image.jpgHow do you measure the ROI of your mystery shopping programs?mystery-shopping-programs-roi-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpgExploring How Video Mystery Shopping Captures the Human Side of Servicevideo-mystery-shopping-human-side-of-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-07-15https://www.intouchinsight.com/blog/convenience-store-management-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpgImproving C-Store Management Compliance with Digital Checklistsc-store-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-08-07https://www.intouchinsight.com/what-we-do/mystery-shopping-services/automotive/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/auto-sales-process.pngMystery shopping audit of automotive sales processauto-sales-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/automotive-mystery-shopping.webpmystery shopping for automotive and car dealershipsautomotive-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/automotive-mysteryshopping-featured-image.jpgautomotive-mysteryshopping-featured-imageautomotive-mysteryshopping-featured-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/aftermarket-parts.pngAssess aftermarket parts and accessories brands with mystery shopping.aftermarket-partshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.pngTrack and optimize every customer touchpoint.track-every-customer-touchpointhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/repair-maintenance.pngMystery shopping evaluation of automotive repair and maintenance department.repair-maintenancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-for-automotive-brands.jpgMystery shopping for automotive brands, car dealerships, aftermartket parts and accessories, and service brands.mystery-shopping-for-automotive-brandshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitive-analysis.pngMeasure you stack up against your competition with mystery shopping.competitive-analysis2026-07-09https://www.intouchinsight.com/press-releases/3-year-extension-worth-over-2-millionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-19https://www.intouchinsight.com/what-we-do/mystery-shopping-services/hotels/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek 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services.rooms-residences2026-07-09https://www.intouchinsight.com/resources/studies/drive-thru-2018/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2018-Annual-Drive-Thru-Study.png2018-Annual-Drive-Thru-Study2018-Annual-Drive-Thru-Studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2022-06-10https://www.intouchinsight.com/press-releases/keep-on-smiling-canada-ties-for-1st-place-in-global-customer-services-study-in-the-smile-categoryhttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(6).pngIntouch Insight Featured News (6)Intouch Insight Featured News 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Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/papa_murphys.pngpapa_murphyspapa_murphyshttps://www.intouchinsight.com/hubfs/Images/website-pages/check/tacotime_.pngtacotime_tacotime_2023-11-21https://www.intouchinsight.com/resources/studies/drive-thru-2023/https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-cnn.pngdrive-thru-study-cnndrive-thru-study-cnnhttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-mcdonalds.pngDrive-thru-study-mcdonaldsDrive-thru-study-mcdonaldshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-wendys.pngDrive-thru-study-wendysDrive-thru-study-wendyshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/2023-dts-download-page-featured-img.png2023-dts-download-page-featured-img2023-dts-download-page-featured-imghttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/2023-dts-cover-image.jpg2023-dts-cover-image2023-dts-cover-imagehttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-cnbc.pngdrive-thru-study-cnbcdrive-thru-study-cnbchttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-newsweek.pngdrive-thru-study-newsweekdrive-thru-study-newsweekhttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-tacobell.pngDrive-thru-study-tacobellDrive-thru-study-tacobellhttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-kfc.pngDrive-thru-study-kfcDrive-thru-study-kfchttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-bk.pngDrive-thru-study-bkDrive-thru-study-bkhttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-hardees.pngDrive-thru-study-hardeesDrive-thru-study-hardeeshttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-carlsjr.pngDrive-thru-study-carlsjrDrive-thru-study-carlsjrhttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-chickfila.pngDrive-thru-study-chickfilaDrive-thru-study-chickfilahttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-arbys.pngDrive-thru-study-arbysDrive-thru-study-arbyshttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-dunkin.pngDrive-thru-study-dunkinDrive-thru-study-dunkinhttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-business-insider.pngdrive-thru-study-business-insiderdrive-thru-study-business-insiderhttps://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-reuters.pngdrive-thru-study-reutersdrive-thru-study-reuters2026-04-09https://www.intouchinsight.com/blog/how-to-improve-qsr-guest-experience-with-data-from-the-fieldhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-programs-roi-feature-image.jpgHow do you measure the ROI of your mystery shopping programs?mystery-shopping-programs-roi-feature-image2026-08-07https://www.intouchinsight.com/resources/studies/drive-thru-2021/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/seelevel-reports/drive-thru-study%202021.jpgdrive-thru-study 2021drive-thru-study 2021https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/seelevel-reports/brands-drivethru-study-2021.jpgbrands-drivethru-study-2021brands-drivethru-study-20212022-06-10https://www.intouchinsight.com/solutions/restaurant-customer-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpgA video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John'sSee how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4107nonoclienttestimonialJimmyJohn'sIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpgA video testimonial by Jordan Taylor, Director of Training, Alpaca ChickenSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4114nonoIntouchInsightvideomysteryshoppingAlpacaChickenClienttestimonialmysteryshoppingvideoinsightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpgA video testimonial by Patrick Palmer, Sr. Marketing & Communications Leader, Substance Collective.substance-collective-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4120nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4/medium.jpgTestimonial video of Wendy's franchisee for Intouch InsightSee how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and operational compliance, leading to an overall increase in sales from three to five percent all-day growth.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4165nonoclient testimonialmystery shoppingrestaurantsfranchiseehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4/medium.jpgCase study video testimonial for Intouch Insight by Marcos Pizzamarcos-pizza-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4118nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/grocery-report-page-tile-thumbnail.jpgThe Grocery Value Equation Report: How Grocers Turn Brand Promises Into Shopper Trustgrocery-report-page-tile-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-inspection.pngCreate digital checklists using IntouchCheck™ inspection software to streamline daily, weekly, monthly or annual checks.restaurant-inspectionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.pngDownload the 2026 Pizza Delivery and Carryout Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.pngMr. Sub logomrsub-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-thumbnail.jpgSee how Shake Shack partnered with Intouch Insight to leverage guest insights using mystery shopping for smarter packaging.shake-shack-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.pngMucho Burrito logomuchoburrito-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-thumbnail.jpgSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-video-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-thumbnail.jpgLearn how Intouch Insight helped Heritage partners Group improve customer experience and operational efficiency.heritage-partners-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".page-tile-thumbnails-400x300https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-mystery-shopping.pngMeasure guest experiences across channels, including dine-in, 3rd-party delivery, curbside pick-up & drive-thru simultaneously.restaurant-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-operational-audit.pngMeasure both back-of-the-house and front-of-the-house operational performance with IntouchAudit™.restaurant-operational-audithttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail.jpgLearn how Intouch Insight helped Marco's Pizza improve customer experience and operational efficiency.marcos-pizza-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail.jpgLearn how Intouch Insight helped CPG brands like Substance Collective improve customer experience and operational efficiency.substance-collective-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/automation.pngIntouchSurvey™ automationautomationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-video-thumbnail.jpgSee how Intouch Insight's mystery shopping program delivered guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.jimmy-johns-video-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/cx-for-restaurant-header.jpgCustomers ordering food at a restaurant.cx-for-restaurant-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/cx-platform.pngGet a 360° view of all your CX initiatives and programs.cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-20262026-08-24https://www.intouchinsight.com/resources/cx-insights/restaurant-trends-2022/https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Restaurant/restaurant-trends-featured-image.pngrestaurant-trends-featured-imagerestaurant-trends-featured-imagehttps://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Restaurant/mobile-delivery-study-ordering-factors.pngmobile-delivery-study-ordering-factorsmobile-delivery-study-ordering-factorshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/cx-trend-reports/retaurant-trends-report-graph.jpgretaurant-trends-report-graphretaurant-trends-report-graphhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/restaurant-trends-behaviors.pngrestaurant-trends-behaviorsrestaurant-trends-behaviorshttps://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Restaurant/restaurant-trends-report-cover.pngrestaurant-trends-report-coverrestaurant-trends-report-coverhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-06-02https://www.intouchinsight.com/blog/mobile-forms-savings-and-roihttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-24https://www.intouchinsight.com/resources/cx-insights/retail-report-oct-2020/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/press-releases/restructures-primary-debt-vehiclehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/press-releases/grantsstockoptionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2021-04-30https://www.intouchinsight.com/blog/deliver-a-seamless-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Forrester-CX-NYC-Forum-2018.jpgForrester-CX-NYC-Forum-2018Forrester-CX-NYC-Forum-2018https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/seamless-customer-experience.jpgseamless-customer-experienceseamless-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-software-features.jpgMust-have CX software featurescx-software-featureshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-09https://www.intouchinsight.com/blog/how-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpgchannel-blurring-opportunities-in-2023channel-blurring-opportunities-in-2023https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cx2026-07-15https://www.intouchinsight.com/fr/legal/privacy-policyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insights2025-06-23https://www.intouchinsight.com/press-releases/petro-convenience-outperforms-qsrhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/what-we-do/cx-platform/analytics/predictive/https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-by-intouch-cx-platform.pngPredictive analytics by Intouch CX platformpredictive-analytics-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-predictions-by-intouch-cx-platform.pngPredictive analytics predictions by Intouch CX platformpredictive-analytics-predictions-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-driver-by-importance.pngPredictive analytics driver by importancepredictive-analytics-driver-by-importancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/build-an-action-campaign-using-predictive-analytics.pngBuild an action campaign using predictive analyticsbuild-an-action-campaign-using-predictive-analyticshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-04-090.8https://www.intouchinsight.com/press-releases/acquisition-alta360https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/blog/may-2023-consumer-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/sub-vendors-and-holiday-trends.jpgsub-vendors-and-holiday-trendssub-vendors-and-holiday-trendshttps://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpgmay-2023-consumer-datamay-2023-consumer-datahttps://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpgloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrusloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrushttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedback2023-09-14https://www.intouchinsight.com/blog/mystery-shopping-understanding-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/women%20shoppers-1.jpgwomen shoppers-1women shoppers-1https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpgExploring How Video Mystery Shopping Captures the Human Side of Servicevideo-mystery-shopping-human-side-of-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-09https://www.intouchinsight.com/blog/third-party-vs-in-house-delivery-food-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4/medium.jpgWhy Food Order Accuracy Shapes Delivery vs PickupCameron Watt, President and CEO of Intouch Insight, explains how inaccurate orders, cold food, and poor delivery experiences push customers to choose pickup instead as a way to feel more in control. Watch the video below of his take on this, presented at FSTEC 2025.https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp434nonofoodorderaccuracyFSTECthirdpartydeliveryfirstpartydeliveryfooddeliveryfoodpickuphttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4/medium.jpgWhy Many In House Deliveries Depend on Third Party OperatorsCameron Watt, President and CEO of Intouch Insight, explains how there is a twist to in-house delivery and how it is being fulfilled by third-party operators. Watch the video below of his take on this, presented at FSTEC 2025.https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp436nonoFSTECthirdpartydeliveryfirstpartydeliveryinhousedeliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/personalization-extra-third-party-study.jpgPercentage of shoppers that received personalization or anything extra that made them glad about their experience.personalization-extra-third-party-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpgThird-Party Delivery Report 2025 - Promised in the App. Proven at the Door.third-party-delivery-report-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpgWhat Our Data Says About In-House Delivery vs Third-Party in Food Servicethird-party-vs-in-house-delivery-food-service2026-01-08https://www.intouchinsight.com/what-we-do/inspection-software/c-store-operations/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/wawa.pngwawawawahttps://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/forecourt-fuel-pump.pngForecourt and fuel pump maintenanceforecourt-fuel-pumphttps://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/c-store-inspection-software-banner-image.jpgIntouch Check Inspection Software for C-Stores Banner Imagec-store-inspection-software-banner-imagehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.pnghighshighshttps://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for 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retail-guide-holiday-shopping-seasonhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-24https://www.intouchinsight.com/blog/take-action-to-drive-cx-business-value-at-cxpa-insight-exchange-2018https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team%20(1).jpgcustomer-experience-management-team (1)customer-experience-management-team (1)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Chart_01-1.jpgChart_01-1Chart_01-1https://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpgintouch-insight-customer-experience-toolkitintouch-insight-customer-experience-toolkithttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-blog2023-12-12https://www.intouchinsight.com/blog/parkland-partners-with-intouch-to-transform-c-store-cx/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4/medium.jpgA video testimonial by Andrew Balchin, Parkland 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Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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2020-Sep-08-2020-07-55-36-39-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/compliance-audits/education-testing-compliance-audit.pngeducation-testing-compliance-auditeducation-testing-compliance-audithttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Takeda%20Logo.pngTakeda LogoTakeda Logohttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/ETS%20logo%20-%20Intouch%20Insight%20client.pngETS logo - Intouch Insight clientETS logo - Intouch Insight clienthttps://www.intouchinsight.com/hubfs/Images/website-pages/audit/Compliance%20Audit%20Services%20-%20Featured%20Image.pngCompliance Audit Services - Featured ImageCompliance Audit Services - Featured Imagehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Equifax.pngEquifaxEquifaxhttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Repeat.pngRepeatRepeathttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Measure.pngMeasureMeasurehttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Analyze.pngAnalyzeAnalyzehttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Act.pngActActhttps://www.intouchinsight.com/hubfs/Images/website-pages/compliance-audits/PDMA-compliance-program.pngPDMA-compliance-programPDMA-compliance-program2026-05-150.9https://www.intouchinsight.com/what-we-do/cx-platform/case-management/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/case-management-using-reports-dashboards.pngCase management reporting by Intouch CX Platformcase-management-using-reports-dashboardshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/get-notifications-in-realtime-through-triggers.pngGet notifications in realtime through triggers.get-notifications-in-realtime-through-triggershttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/case-management/Intouch-Insight-Case-Management-Software.pngIntouch-Insight-Case-Management-SoftwareIntouch-Insight-Case-Management-Softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/case-management-by-intouch-cx-platform.pngCase management by Intouch CX Platformcase-management-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/case-details-by-intouch-cx-platform.pngCase management details by Intouch CX Platform.case-details-by-intouch-cx-platform2026-04-090.8https://www.intouchinsight.com/press-releases/intouch-insight-grants-stock-options-june-2019https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-news2023-12-14https://www.intouchinsight.com/resources/studies/food-on-demand-2017/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-Results-per-city-graph.png2017-Food-on-Demand-Results-per-city-graph2017-Food-on-Demand-Results-per-city-graphhttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-Study.jpg2017-Food-on-Demand-Study2017-Food-on-Demand-Studyhttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-total-cost-of-ordergraph.png2017-Food-on-Demand-total-cost-of-ordergraph2017-Food-on-Demand-total-cost-of-ordergraphhttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-delivery-timegraph.png2017-Food-on-Demand-delivery-timegraph2017-Food-on-Demand-delivery-timegraphhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/blog/hotel-checkshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/how-intouchcheck-can-help-hotels.jpghow-intouchcheck-can-help-hotelshow-intouchcheck-can-help-hotelshttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.pnghow-to-improve-hotel-operationshow-to-improve-hotel-operationshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2023-11-24https://www.intouchinsight.com/fr/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-homepage-video-fr-1000x667.mp4/medium.jpgintouch-insight-homepage-video-fr-1000x667intouch-insight-homepage-video-fr-1000x667https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-homepage-video-fr-1000x667.mp438nonohttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4/medium.jpgIntouch Insight CX Platformintouch-insight-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4125nonohttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpgIntouchCheck™ Inspection SoftwareIntouchCheck™, is a robust inspection checklists & forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4109nonohttps://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/intouch-cx-intelligence-platform.pngIntouch CX Intelligence Platform helps you align your operations to deliver on customer expectations.intouch-cx-intelligence-platformhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/taco_time.pngtaco_timetaco_timehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/intouchcheck-inspection-software.pngIntouchCheck™ is a no-code, ready-to-use inspection software for multi-location brands.intouchcheck-inspection-softwarehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/planet-smoothie-logo.pngplanet-smoothie-logoplanet-smoothie-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/papa_murphys.pngpapa_murphyspapa_murphyshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/check/parkland_.pngparkland_parkland_https://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/intouchshop-mystery-shopping-services.pngGet the unbiased picture of your brand performance at every location by measuring the service you provide against the standards you have set.intouchshop-mystery-shopping-serviceshttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/MTY-group-logo.pngMTY-group-logoMTY-group-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/mr_sub.pngmr_submr_subhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.pngexecutive-hotelsexecutive-hotelshttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/kum-go.pngkum-gokum-gohttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/dutch-bros-logo.pngdutch-bros-logodutch-bros-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/homepage-header-background.pnghomepage-header-backgroundhomepage-header-backgroundhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.pngmanchu_wokmanchu_wokhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.pnghighshighshttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/sandals.pngsandalssandalshttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/turnip-truck.pngturnip-truckturnip-truckhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/cold-stone-creamery-logo.pngcold-stone-creamery-logocold-stone-creamery-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/rutters.pngruttersruttershttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/golds-gym-logo.pnggolds-gym-logogolds-gym-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/quick-chek.pngquick-chekquick-chek2024-10-281.0https://www.intouchinsight.com/fr-ca/bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-10-03https://www.intouchinsight.com/press-releases/drive-thru-study-reveals-increased-speed-decreased-friendlinesshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2022-DriveThru-Study/drive-thru-study-press-release-featured-image.pngdrive-thru-study-press-release-featured-imagedrive-thru-study-press-release-featured-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-07-25https://www.intouchinsight.com/blog/mystery-shopping-audit-programs-for-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-shopper-comment.jpgMystery Shopper comment on mobile order pickupsmobile-order-pickup-shopper-commenthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-delivery-shopper-comment.jpgMystery shopper comment on food delivery and multiple stopsfood-delivery-shopper-commenthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-image2026-08-21https://www.intouchinsight.com/blog/infographic-great-mystery-shopperhttps://www.intouchinsight.com/hubfs/suggestions-mystery-shopper.pngsuggestions-mystery-shoppersuggestions-mystery-shopperhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/infographic-suggestions-for-mystery-shoppers.pnginfographic-suggestions-for-mystery-shoppersinfographic-suggestions-for-mystery-shoppershttps://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpgdemystifying-mystery-shoppersdemystifying-mystery-shoppershttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png3-essential-features-of-modern-mystery-shopping3-essential-features-of-modern-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-process2023-11-28https://www.intouchinsight.com/what-we-do/mystery-shopping-services/restaurants/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/cx-dashboard-for-restaurant.pngEnhance your operational data by integrating it with other programs to optimize your CX efforts.cx-dashboard-for-restauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.pngMucho Burrito logomuchoburrito-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/restaurant-mystery-shopping.jpgMystery shopping programs for fast casual and qsr chains.restaurant-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpgBushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.jimmy-johnshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/restaurants/Mystery-shopping-for-restaurants-featured-image.pngMystery-shopping-for-restaurants-featured-imageMystery-shopping-for-restaurants-featured-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.pngNewsweek logonewsweek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpgHigh's of Baltimore, a convenience store chain, partnered with Intouch Insighthighs-of-baltimorehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpgAlpaca Chicken partnered with Intouch Insightalpaca-chicken-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer feedback survey, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpgDownload the 2025 Third-Party Delivery Reportthird-party-delivery-report-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpgSubstance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insightsubstance-collectivehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.pngDownload the 2026 Pizza Delivery and Carryout Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.pngArby's logoarbys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/speed-of-service.pngMeasure customer service excellence with mystery shopping.speed-of-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.pngMr. Sub logomrsub-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpgShake Shack partners with Intouch Insightshake-shackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/food-quality.pngAssess your food quality standards using mystery shopping.food-qualityhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/order-accuracy.pngMonitor order accuracy levels with mystery shopping.order-accuracyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpgIntouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizzamarcos-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpgParkland Corporation works Intouch Insightparklandhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider logobusiness-insider-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/elephant-castle-logo.pngElephant & Castle logoelephant-castle-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/staff-friendliness.pngEvaluate staff engagement through mystery shopping.staff-friendlinesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".page-tile-thumbnails-400x300https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpgHeritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insightheritage-partners2026-07-11https://www.intouchinsight.com/blog/mystery-shopping-qsr-innovation-evaluationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpgEmerging Experience 2024 cta banneremerging-experiences-download-report 2026-07-28https://www.intouchinsight.com/blog/why-use-mobile-inspection-softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.pnghow-to-improve-workplace-safetyhow-to-improve-workplace-safetyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpgImproving C-Store Management Compliance with Digital Checklistsc-store-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png3-Reasons-You-Should-Be-Using Mobile-Inspection-Software3-Reasons-You-Should-Be-Using Mobile-Inspection-Softwarehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-01-19https://www.intouchinsight.com/press-releases/2023-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)2024-08-01https://www.intouchinsight.com/blog/how-to-measure-customer-experience-during-a-global-crisis-part-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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managementmanage-reviewshttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/reporting-analysis.pngGet all reputation data under one roof with rich visualization and analytics.reporting-analysishttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/pulse-ai.pngPulse AI Dashboardpulse-aihttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/monitor-competition.pngLearn what customers think about your competitors as it could help you create a 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the web from one place.manage-listingshttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/responding.pngRespond to customer reviews using customizable templates from within the software.respondinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/feature-image.jpgCustomers reviewing brands online.feature-image2026-07-10https://www.intouchinsight.com/press-releases/provisional-patent-application-filing-cemhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG Brandsubstance-collective-thumbnail-blog-minhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-08-07https://www.intouchinsight.com/press-releases/canada-ranked-2-in-global-customer-service-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight 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Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png3-Reasons-You-Should-Be-Using Mobile-Inspection-Software3-Reasons-You-Should-Be-Using Mobile-Inspection-Software2023-11-24https://www.intouchinsight.com/blog/mystery-shopping-vs-operational-audits-key-differenceshttps://www.intouchinsight.com/hubfs/images/blog/Turn%20on%20the%20stealth%20mode%20with%20Mystery%20Shopping.pngTurn on the stealth mode with Mystery ShoppingTurn on the stealth mode with Mystery Shoppinghttps://www.intouchinsight.com/hubfs/images/blog/Gather%20valuable%20competitive%20intelligence%20with%20Mystery%20Shopping.pngGather valuable competitive intelligence with Mystery ShoppingGather valuable competitive intelligence with Mystery 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QSRstypes-of-mystery-shopping-audit-programs-feature-image2026-07-15https://www.intouchinsight.com/blog/the-path-to-journey-managementhttps://www.intouchinsight.com/hubfs/images/blog/HoC-Twitter-Promo-copy-2.pngHoC-Twitter-Promo-copy-2HoC-Twitter-Promo-copy-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-companyhttps://www.intouchinsight.com/hubfs/images/blog/How-familiar-are-you-with-the-role-of-journey-manager.pngHow-familiar-are-you-with-the-role-of-journey-managerHow-familiar-are-you-with-the-role-of-journey-managerhttps://www.intouchinsight.com/hubfs/images/blog/customer-journey-management.jpgcustomer-journey-managementcustomer-journey-managementhttps://www.intouchinsight.com/hubfs/images/blog/cxpa-insight-exchange-2018-top-takeaways.jpgcxpa-insight-exchange-2018-top-takeawayscxpa-insight-exchange-2018-top-takeawayshttps://www.intouchinsight.com/hubfs/images/blog/Does-your-company-use-journey-management-software.pngDoes-your-company-use-journey-management-softwareDoes-your-company-use-journey-management-softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-12-15https://www.intouchinsight.com/press-releases/intouchinsight-elects-new-directorshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)2023-06-22https://www.intouchinsight.com/blog/convenience-gas-insider-tipshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-08https://www.intouchinsight.com/solutions/customer-experience-measurement/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/automation-hub-by-intouch-cx-platform.pngAutomation hub by Intouch CX Platformautomation-hub-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.pngmystery shopping reports & dashboardmystery-shopping-dashboard-reportinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/cem/voice-of-customer-programs.pngListen to your customers by initiating a Voice of Customer (VoC) programvoice-of-customer-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/the-all-new-2023-cx-toolkit-by-intouch-insight.pngRead the all new 2023 CX toolkit by Intouch Insightthe-all-new-2023-cx-toolkit-by-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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roof.dashboardhttps://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Restaurant.jpgRestaurantRestauranthttps://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Petro-Convenience.jpgPetro-ConveniencePetro-Convenience2026-05-25https://www.intouchinsight.com/what-we-do/capture/event-dashboard/https://www.intouchinsight.com/hubfs/Real-time-Event-Communication_46e24dcfd192df8833b956a531574b8c.pngReal-time-Event-Communication_46e24dcfd192df8833b956a531574b8cReal-time-Event-Communication_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/IntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8c.pngIntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8cIntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Images/website-pages/capture/captureDash.pngcaptureDashcaptureDashhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-57-38-18-PM.pngBanner Creative - Website 2020-Sep-09-2020-03-57-38-18-PMBanner Creative - Website 2020-Sep-09-2020-03-57-38-18-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Event-Reporting_46e24dcfd192df8833b956a531574b8c.pngEvent-Reporting_46e24dcfd192df8833b956a531574b8cEvent-Reporting_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1.pngIntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-12026-04-090.7https://www.intouchinsight.com/blog/mystery-shopping-innovation-in-retailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in Retailinnovation-in-retailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kiosk2026-07-28https://www.intouchinsight.com/press-releases/customer-experience-management-softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-12-14https://www.intouchinsight.com/press-releases/intouch-insight-announces-organizational-changehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22022-06-08https://www.intouchinsight.com/press-releases/q2-2024-financial-resultshttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-21https://www.intouchinsight.com/press-releases/intouch-insight-to-acquire-a-customer-experience-measurement-companyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-23https://www.intouchinsight.com/resources/cx-insights/restaurant-report-april-2021/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20restaurant_2%20%7C%20Intouch%20Insight.pngChanges in consumer habits restaurant_2 | Intouch InsightChanges in consumer habits restaurant_2 | Intouch Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20Consumer%20Habits%20Restaurants%202021%20%7C%20Intouch%20Insight.pngChanges in Consumer Habits Restaurants 2021 | Intouch InsightChanges in Consumer Habits Restaurants 2021 | Intouch Insighthttps://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits%20Report%202021%20-%20Restaurant%20Featured%20Image.pngChanges in Consumer Habits Report 2021 - Restaurant Featured ImageChanges in Consumer Habits Report 2021 - Restaurant Featured Imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20restaurant_3%20Intouch%20Insight.pngChanges in consumer habits restaurant_3 Intouch InsightChanges in consumer habits restaurant_3 Intouch Insighthttps://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20restaurant_1%20%7C%20Intouch%20Insight.pngChanges in consumer habits restaurant_1 | Intouch InsightChanges in consumer habits restaurant_1 | Intouch Insight2023-06-02https://www.intouchinsight.com/blog/mystery-shopping-providerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.pngresponsible-sales-blogresponsible-sales-bloghttps://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.pngtop-tips-to-craft-the-best-mystery-shopping-programtop-tips-to-craft-the-best-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-provider.pngmystery-shopping-providermystery-shopping-provider2023-12-15https://www.intouchinsight.com/blog/embracing-digital-customer-experiences-in-quick-serve-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-customer-experience-qsr.jpgDigital customer experiences in quick-serve restaurants digital-customer-experience-qsrhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/key-learning-emerging-experiences-study-2023.jpgkey-learning-emerging-experiences-study-2023key-learning-emerging-experiences-study-2023https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-ordering-preferred-method-young-adults.jpgData about the digital ordering method among young adultsdigital-ordering-preferred-method-young-adultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-financial-services.jpgThe top Mystery Shopping Programs for Banks and Financial Servicesmystery-shopping-financial-serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ordering-preferred-method.jpgData about the preferred ordering method from a fast-food restaurantordering-preferred-methodhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/adoption-of-digital-tech-qsr.jpgA graphic about the adoption of technologies at restaurantsadoption-of-digital-tech-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-07-30https://www.intouchinsight.com/resources/studies/convenience-store-trends-report/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/report-cover-mockups.jpgAn illustration of a petro-convenience station with the title "The New Convenience Battleground: C-store Trends Shaping 2026".report-cover-mockupshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/beverage-customizations.pngA woman holding two beverages and walking out of a convenience store. A chart is overlayed showing the importance of beverage customization.beverage-customizationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/high-protein.pngAn image of a salad with chicken and an illustration of a chart showing 30% of customers increasing their preference for high-protein options or smaller, portion-controlled packaging.high-proteinhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-convenience-stores-findings.pngDownload the 2024 report to get the latest insights on convenience stores.2024-convenience-stores-findingshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/reasons-to-visit-c-store.pngAn image of an illuminated petro-convenience location at night with a chart overlayed displaying "Top 5 Other Amenities".reasons-to-visit-c-storehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/c-stores-made-to-order.pngA woman taking a sandwich out of a fridge in a store.c-stores-made-to-orderhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-header.jpgA consumer shopping at a convenience store.convenience-store-trends-report-headerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/cstore-trends-2026-feature-new.jpgcstore-trends-2026-feature-newcstore-trends-2026-feature-new2026-08-24https://www.intouchinsight.com/blog/2023-benchmark-data-for-drive-thrushttps://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpgBlog Hero ImagesBlog Hero Imageshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpgconsumer-insights-and-the-annual-drive-thru-study_consumer-insights-and-the-annual-drive-thru-study_https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-10-02https://www.intouchinsight.com/press-releases/covid-19-screening-tool-launch/https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-07-25