Blog – Restaurant Management

Experiences that Matter - Volume II

Jul. 06, 2020
We are so proud of the work our clients are doing in there communities and want to try and share these positive stories. Follow #ExperiencesThatMatter on social media to keep up to date. Here is our latest round-up to catch you up.
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Changes in Consumer Habits | A Closer Look at the Restaurant Industry

Jun. 17, 2020
In this report, we look at the implications that COVID-19 has had on consumer habits as they pertain to the consumption of take-out and dine-in food and beverages, as well as how the restaurant industry will need to adapt in order to meet new health and safety guidelines.
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Incorporating Customer Feedback in your Business Planning

May 13, 2020
Customer feedback is a critical tool for every business. It allows you to decide if you're going to follow the trends set by your competitors, or respond to what your specific customers are expecting as the world around them changes.
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Protecting Your Brand by Harnessing the Power of Consumer Intent

Apr. 17, 2020
Find out how to anticipate needs and understand consumer behaviour and intent as businesses are forced to shift away from their traditional sales model.
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How to Measure Customer Experience During a Global Crisis (Part 1)

Apr. 03, 2020
Buying habits are changing, and now is the time to reconsider your customer experience strategy. Take this opportunity to reintroduce your brand to your customers and cultivate loyalty that extends far beyond the next few months.
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How to Succeed in the Age of Covid-19

Mar. 30, 2020
See how our clients use mobile forms to quickly take action and adapt to a changing buying environment, while continuing to serve their industry.
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Your Guide to Mastering CX in 2020

Feb. 05, 2020
Are you looking for a way to turn your CX data into action? Is your CEM strategy optimized to meet your business objectives?
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Strategies for Improving Restaurant Efficiency and Guest Loyalty

Aug. 09, 2018 | 8 minutes
Learn how to streamline your restaurant operations to improve the customer experience and drive guest loyalty.
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