Blog – General

The Best of the Intouch Insight Blog 2017: Our Top 10 Posts

Jan. 11, 2018 | 2 minutes
There we have it! Our top blog posts of 2017. Topics ranged from the benefits of mobile form software and mystery shopping, to tips for delivering superior CX.
Read More

How to Choose a Mystery Shopping Provider: Top Four Questions to Ask

Nov. 30, 2017 | 5 minutes
In this blog, we’ll reveal the four questions you should ask potential mystery shopping providers to ensure their services align with your business needs.
Read More

Why You Need Checklists in the Workplace

Nov. 02, 2017 | 3 minutes
Learn more about how checklists in the workplace can improve your processes and team performance.
Read More

How to Use your Mobile Forms Software to its Fullest Potential

Sep. 28, 2017 | 3 minutes
In this blog we'll explain how to use your mobile forms software to its fullest potential by discussing three key features.
Read More

When Should You Look For A New Mystery Shopping Provider?

Jun. 19, 2017 | 3 minutes
Learn more about when it might be time to switch mystery shopping providers based on essential services you should be receiving from your existing provider.
Read More

VoE: How Employee Feedback Contributes to Your CEM Program

Jun. 02, 2017 | 5 minutes
We're looking at the benefits of VoE and how incorporating employee feedback helps to create the most effective CEM program for your business.
Read More

Why Mobile Forms Trump Paper [Infographic]

May 26, 2017 | 2 minutes
In this infographic, you'll learn how replacing paper data collection with mobile forms can save your business thousands of dollars and hours annually.
Read More

Why You Should Revisit Your Mystery Shopping Program

May 11, 2017 | 3 minutes
Learn why it's important to routinely revisit your mystery shopping program to ensure that it stays up to date with your current standards.
Read More

CX Leaders: 5 Tips for Becoming a Customer-Centric Organization

May 04, 2017 | 4 minutes
We’re sharing five tips to help CX leaders tackle the challenges associated with transforming into a customer-centric organization.
Read More

Mobile Forms: FAQs

Apr. 27, 2017 | 3 minutes
We wrote this blog to help answer some of the frequently asked questions we receive from prospective clients about mobile forms.
Read More

How To Create The Most Effective Survey Questions

Apr. 20, 2017 | 3 minutes
Create customer satisfaction survey questions that provide you with the most actionable and valuable feedback for your business.
Read More

Why Customer Feedback is Vital to Your Business

Apr. 13, 2017 | 3 minutes
Learn how to improve your customer experience by collecting customer feedback that's vital to improving products, services & customer satisfaction.
Read More