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Guide: What Should Your Mystery Shopping Scores Be? [Infographic]
We've created an infographic as a guide to help you understand your mystery shopping scores. Print it, post it, and follow along!
How to Improve Customer Experience with Mystery Shopping & CSAT Surveys
In this infographic, you'll learn how to improve customer experience by combining customer satisfaction (CSAT) surveys and mystery shopping.
Three Steps To More Efficient Retail Stocking
Don't miss out on customer purchases due to out-of-stocks. Here are three tips for more efficient retail stocking procedures today.
Four Ways to Improve Your Hotel Operations
Learn how to increase team accountability, streamline housekeeping processes, and manage your hotel operations more effectively. Read the blog!
Four Ways You Can Lower Restaurant Labor Costs
Here are four ways you can lower restaurant labor costs without having to sacrifice your brand or the guest experience.
3 Ways Restaurants Can Handle a Minimum Wage Increase
Here are a few easy ways restaurants can improve operational efficiency to cut labor costs and lessen the burden of a minimum wage increase.
The Best of the Intouch Insight Blog 2017: Our Top 10 Posts
There we have it! Our top blog posts of 2017. Topics ranged from the benefits of mobile form software and mystery shopping, to tips for delivering superior CX.
How Mobile Checklists Improve Retail Execution [Infographic]
In this infographic, you'll learn how to improve execution in your retail stores with mobile checklists.
How to Choose a Mystery Shopping Provider: Top Four Questions to Ask
In this blog, we’ll reveal the four questions you should ask potential mystery shopping providers to ensure their services align with your business needs.
How to Prepare Your Retail Stores for Boxing Day and the Holiday Season
Prepare your retail stores for Boxing Day and the upcoming holiday season with these top four tips.
Why You Need Checklists in the Workplace
Learn more about how checklists in the workplace can improve your processes and team performance.
Convenience and Gas Mystery Shopping [Infographic]
In this infographic, you'll learn how mystery shopping your convenience and gas stores improves customer satisfaction and loyalty.