Blog – General

Mystery Shopping Tips

Feb. 16, 2017 | 3 minutes
Learn what to do (and not do) when creating a mystery shopping program for your locations.
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Four Ways to Drive Customer Engagement

Jan. 20, 2017 | 3 minutes
Improve customer experience by driving customer engagement at your business.
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How To Reduce Overtime With Mobile Forms

Jan. 19, 2017 | 6 minutes
Implement a mobile forms software at your business to cut back on unnecessary labor costs and reduce overtime.
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Tips for Mystery Shoppers

Jan. 12, 2017 | 3 minutes
Everything you need to know to become a successful mystery shopper.
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Mobile Forms: A Guide to Your Savings and ROI

Jan. 12, 2017 | 4 minutes
A guide to the instant and long-term savings you will experience from using mobile forms.
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Crowdsourcing: A New Alternative for Measuring Customer Experience

Dec. 15, 2016 | 4 minutes
Everything you need to know about how mystery shopping can take advantage of the crowdsourcing trend.
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Four Ways to Use Checklists to Help Manage Your Business [Infographic]

Dec. 08, 2016 | 1 minute
Learn how checklists can help you better manage your business with our helpful infographic.
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What Do Your Mystery Shopping Scores Mean?

Oct. 27, 2016 | 3 minutes
Find out how to properly evaluate your mystery shopping results and understand the significance of your scores.
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How To Retain Great Employees

Oct. 13, 2016 | 5 minutes
Find out how you can retain your best employees and reduce high turnover rates.
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Three Key Benefits of Mobile Forms

Aug. 04, 2016 | 4 minutes
Learn how mobile forms can help improve your business by improving team productivity, execution and visibility.
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How to Execute an Effective Mystery Shopping Program in Three Steps

Jul. 21, 2016 | 4 minutes
Find out how to get the insights you need to measure your customer service by executing an effective mystery shopping program.
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Why You Should Be Using a Mobile Audit Checklist

Nov. 25, 2015 | 3 minutes
Increase efficiencies at your business by converting from paper audits to a mobile audit checklist.
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