Blog –

Different Types of Mystery Shopping

Apr. 04, 2017 | 2 minutes
Understand the different types of mystery shopping that apply to your business goals.
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The Mystery Shopping Process

Apr. 04, 2017 | 1 minute
Understand the mystery shopping process so you can execute the most reliable and informative mystery shopping program.
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How To Design a Mystery Shopper Program

Apr. 04, 2017 | 2 minutes
Learn how to design the perfect mystery shopper program to meet your business goals.
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How to Improve Retail Operations with Mobile Forms

Mar. 30, 2017 | 4 minutes
Learn how using mobile forms can improve your retail operations in three ways.
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How To Measure Event ROI

Mar. 29, 2017 | 2 minutes
Learn how to create a truly successful event and properly measure your ROI.
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Why Operations Teams Should Care About Customer Experience Management

Mar. 23, 2017 | 2 minutes
What is customer experience management (CEM) and why should operations teams care about it?
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Three Ways to Improve Workplace Safety

Mar. 16, 2017 | 4 minutes
Unsafe workplaces results in lost time and money. See how you can encourage safety with these tips. Read now!
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CSAT Survey Best Practices

Mar. 09, 2017 | 5 minutes
Three tips boosting CSAT survey participation so you can get the most value from your surveys.
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Three Reasons You Should Be Conducting Mobile Inspections

Mar. 02, 2017 | 4 minutes
Read our blog post to improve results, efficiency and ongoing management at your business with mobile inspections!
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Six Voice of the Customer Best Practices

Feb. 21, 2017 | 7 minutes
Tips for creating an effective Voice of the Customer program that allows your brand to listen and respond to the needs, wants, & expectations of your customers.
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Mystery Shopping Tips

Feb. 16, 2017 | 3 minutes
Learn what to do (and not do) when creating a mystery shopping program for your locations.
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How To Successfully Open A New Restaurant

Feb. 09, 2017 | 6 minutes
Learn about what you need to successfully open a new restaurant.
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