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Best practices and expert advice on creating seamless customer experiences. Learn how you can leverage cx tools and services to boost productivity and drive ROI.

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Restaurant Management

How Surveys Help Restaurants Perfect the Customer Experience

As restaurants digitally accelerate and adapt to new service models, customers are grappling...

How to Prepare your Restaurant for Labor Day Weekend

On one of the busiest long weekends of the year, it’s essential to prepare your restaurant for...

Restaurant Mystery Shopping [Infographic]

When you own or operate a restaurant with multiple locations, it's impossible to be on the floor...

The Benefits of Using Restaurant Checklists [Infographic]

Restaurant checklists are a simple yet powerful tool that can actually transform how your...

How To Successfully Open A New Restaurant

Opening a new restaurant, although very exciting, can be equally as challenging. In fact, 60...

How To Improve Your QSR's Drive-Thru Experience

In the QSR industry, overall customer experience is largely impacted by how well the drive-thru...

Restaurant Inspections: Four Reasons to Go Mobile

If your restaurants are unprepared for health department inspections, the reputation and sales...

Tips for Using Restaurant Checklists to Improve Daily Performance

There are a number of daily tasks that teams are required to perform in order to keep your...

How to Create a Restaurant Food Safety Culture

Restaurant food safety is a top priority for all restaurants. But, in order to keep teams...

How to Keep Teams Dedicated to Brand Standards with Check Lists

Restaurant checklists are crucial to ensuring your restaurant operates smoothly on a daily...