Blog – Retail

Maximizing the Employee's Role in the Customer Experience

Jul. 30, 2019
Learn how to maximize the employee's role in the customer experience.
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How Mystery Shopping Delivers Real Change

Jul. 11, 2019 | 5 minutes
Jeannie Walters, CCXP, shares why mystery shopping is the "rocket fuel" for improving your customer experience.
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Learn How to Develop a Journey Mindset

Jun. 14, 2019
Our recent webinar featured special guest, Kerry Bodine. Watch this on-demand webinar now to learn how to develop a journey mindset at your organization.
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4 Ways to Build Customer Loyalty for Convenience and Gas Retailers

Aug. 02, 2018 | 7 minutes
Here are four ways to keep customers loyal at your convenience and gas chain.
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Mystery Shopping and Customer Satisfaction Surveys: Customer Interview ABC Fine Wine & Spirits

Jul. 23, 2018 | 7 minutes
Learn about how one of our top customers is always improving customer experience at their locations with mystery shopping and customer satisfaction surveys.
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Three Steps To More Efficient Retail Stocking

Jan. 31, 2018 | 3 minutes
Don't miss out on customer purchases due to out-of-stocks. Here are three tips for more efficient retail stocking procedures today.
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How Mobile Checklists Improve Retail Execution [Infographic]

Dec. 14, 2017 | 1 minute
In this infographic, you'll learn how to improve execution in your retail stores with mobile checklists.
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How to Prepare Your Retail Stores for Boxing Day and the Holiday Season

Nov. 16, 2017 | 5 minutes
Prepare your retail stores for Boxing Day and the upcoming holiday season with these top four tips.
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Retail Mystery Shopping [Infographic]

Sep. 21, 2017 | 1 minute
In this infographic, you'll learn how essential retail mystery shopping is to providing your guests with a great customer experience.
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Canada Day & Independence Day: How To Prepare for the Holiday Weekend

Jun. 29, 2017 | 5 minutes
In this blog we'll explain how to prepare your restaurant or retail stores ready for the influx of business over the holiday weekend.
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Department Stores: The Retail Decline

May 18, 2017 | 5 minutes
Learn about what's causing department store closures and why the retail industry is declining.
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How to Improve Retail Operations with Mobile Forms

Mar. 30, 2017 | 4 minutes
Learn how using mobile forms can improve your retail operations in three ways.
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