Take action and drive value with your customer experience software

LiaCX™ is the only CX software with Action Campaign™ technology.

Brands who rely on Intouch Insight

Live Webinar

Moments that Matter: Creating Actionable Customer Journey Maps

Learn how to create journey maps that drive action within your organization, and how anyone can get started by focusing on the key moments that matter.

Don't miss special guest, Jim Tincher.

Discover the LiaCX difference

"Just 33% of CX professionals say that their VoC is effective at driving action to improve customer experience." —Forrester Research, 2018

LiaCX™ Action Campaign™ technology helps you mobilize all levels of the organization to take measurable actions that lead to better business results.

Be one step ahead with LiaCX


Gather meaningful, real-time customer feedback.

Easily collect and combine CX data from customer surveys, social media, mystery shopping, operational audits and limitless third party integrations — all in one platform.

Customer satisfaction survey


Quickly access and understand CX insights.

Combine all of your data in easy to read dashboards. Customizable dashboards and customer journey maps allow everyone in your organization to filter the data points relevant to them. Leading-edge analytics give you deeper insights whenever you want to get the full picture.

Screenshot showing LiaCX dashboard


Proactively improve your customer experience.

Instantly rescue unhappy customers with case management tools. Use Action Campaign technology to proactively drive CX improvements across your locations, and measure the impact of actions on business metrics in real-time.

Customer Experience Management Software Act screen shot

Find a CX solution for your industry

Why our customers love us

“Intouch has helped me build a phenomenal team that I am VERY proud of!”

Cinco Restaurants

“I would recommend Intouch to any business that is passionate about measuring customer service and making system improvements.”

Medicine Shoppe

“The entire Intouch team is so supportive and always very prompt replying to our queries. Couldn't be happier!”

Jade Fine Foods

Start measuring and improving your customer experience today