You strive to offer the best cleaning services to your clients. Yet you don't know whether your work is meeting their needs or if there are any areas regarding your work that can be improved. After performing cleaning services, provide our customer satisfaction survey form to your clients so they can provide their valuable feedback to you. By gathering this information, you can review the data for customer trends and issues with your business.
Our customer satisfaction survey form is designed for janitorial and housekeeping businesses to learn what customers like and dislike about their cleaning services. Your workers can present the form to each client after a work request. The client can fill in the information right on the mobile device while your workers are gathering their equipment and supplies. Then they can get the completed survey from the client and provide the details to managers and business owners.
This template form can be filled out with only a few taps on the device screen. Customers can let you know what they enjoyed about the cleaning services, how professional your staff was when performing the work, and if the client would recommend your services to other people. Our customer satisfaction survey form has these categories pre-built into the template:
Cleaning survey details
Staff performance details
Customize Your Digital Customer Satisfaction Survey Form
We know that every business is unique, and your forms should reflect that. Our ready-to-use template is a comprehensive list of industry standard fields, but it is most useful when customized to reflect your own needs. The IntouchCheck platform makes it simple to quickly customize the mobile form template to meet the individual needs of your company and goals; questions, fields, or sections can be quickly removed, and new queries or fields can be added in the appropriate places to fit your project.
Create Your Own Customer Satisfaction Survey Form Template
Already have processes and procedures in place? IntouchCheck’s straightforward interface makes it fast and easy to create your own forms, where you can customize the sections, categories, questions, and types of data/image capture fields. We’re here to help you get started! Try IntouchCheck for free, and see how easy it is to streamline your business processes.