Looking for the tools to drive value at your business? You're in the right place.
The What. The So What. The Now What: From Customer Experience Data to Outcomes - And Everything In Between
Read this whitepaper by CX thought leader, Annette Franz, to learn how to transition from simply listening to your customers to driving real CX outcomes.
The ROI of Restaurant Customer Experience: 10 Restaurant KPIs You Should Be Tracking
Download this free PDF to get access to the important restaurant KPIs every restaurant should be tracking.
2018 CSP Intouch Insight Mystery Shop Study
Learn what's driving the success of the industry's top performers in 2018's CSP Intouch Insight Mystery Shop study.
How to Select a Customer Experience Platform for Maximum Impact
Download the free whitepaper to learn what features and advantages your CX platform should provide to help boost your bottom line.
The ROI of Customer Experience: 16 KPIs You Should Be Tracking
Definitions and formulas for metrics that matter to CX professionals.
Designing a World-Class CX Approach: Creating Your Customer Experience Approach for Maximum Impact
Whether you're just beginning to think about CX or well on your way, this whitepaper will provide you with the tools you need to deliver a brilliant CX.
How A Top Retailer Improved Sales and Increased Customer Feedback with IntouchShop
Find out how you can improve customer feedback, team engagement and sales by mystery shopping your stores.
How Handy Mart Gas & Convenience Stores Saved $35,000 With IntouchCheck
Learn how a mobile forms software will help you save time and money at your locations.
Serving Up Success: Three Ways to Cut Costs & Help your Restaurant Turn a Profit
Looking for new ways to cut labor costs, but still turn a profit? We've broken it down into three sections.
Four Things You Need to Know Before Launching a Mystery Shopping Program
This ebook explains everything you need to know to create a successful mystery shopping program for your business.
How to Use Restaurant Opening and Closing Checklists to Cut Labor Costs
We've identified four steps you can take to start cutting labor costs at your restaurant.