Intouch Insight's Insider Research

Mobile Food Delivery

Get access to competitive benchmarks and brand performance data on mobile food delivery times, accuracy, packaging, fees, and more!

Price: $995 per month


GET ACCESS NOW      What the study covers →


Included in your subscription:

Data on 5+ Mobile delivery services, like DoorDash, Uber Eats, SkiptheDishes and more!

Data on 50+ QSR and Fast Casual brands like, McDonald's, Five Guys, Chick-fil-A and more!

Interactive dashboards to explore and compare data by brand, category, delivery app, and geography.


Topics covered in the Mobile Food Delivery study:


  • Did order arrive on time?
  • Average order time
  • Fastest delivery partners

 Experience & quality

  • Was the order accurate?
  • Were special requests met?
  • Was there any personalization?


  • Service & delivery fees 
  • Additional fees being charged
  • Receipt images included

 Temperature & packaging

  • Did hot food arrive hot?
  • Packaging used
  • Packaging and temperature

State on arrival

  • Neatly packed?
  • Sealed? How?
  • Drink arrived as expected?

 Data filters

  • Restaurant brand & category
  • Delivery service
  • Geography, weather

Why subscribe to Intouch Insight's Insider Research?

Ongoing competitive intelligence

Intouch Insight’s Insider Research is a competitive intelligence subscription service that delivers an ongoing stream of benchmark data on brand performance, where you can compare your performance against your competitors.


Actual performance data - not opinions

Because the data is collected from geographically dispersed mystery shoppers, it reflects true performance - not just opinions or perceptions - so you can make information business decisions based on your rankings.


Explore key industry trends

Intouch’s research explores leading industry trends to help businesses understand how they perform in new and emerging areas. The first Insider Research study focuses on Mobile Food Delivery.


Become an Intouch Insider today!

Book a call with one of our representatives to get a personal tour of the interactive dashboards and get your set up with access.