Shop your competitors

Find out where you're exceeding and falling behind with competitive mystery shops.

Brands that rely on Intouch Insight

Get ahead with competitive intelligence

Stop guessing what your competitors are up to. Find out what they're doing and compare results against your own.

Customer Experience Management Software Listen Audit Shop

Find your edge on the competition

Gain full visibility into your competitors approach and industry trends so you can make informed, proactive decisions.

Better understand your market

Identify market opportunities in advance to out-perform your competitors and increase market share.

Uncover your strengths and weaknesses

Learn what differentiates your competitors and where to position your brand to provide the most value to your customers.

Access competitive intelligence at any time

Easily review and export results to share with team members. Determine your strengths and weaknesses by comparing results overtime against competitors.

Working Together Mystery Shopping


Give us a call at 1-800-263-2980 ext. 8844 or email us at to speak with a product specialist about any questions you have.

Intouchshop Content

Guide: What Should Your Mystery Shopping Scores Be?

We've created an infographic as a guide to help you understand your mystery shopping scores. Print it, post it, and follow along!

Download now
Intouchshop Quote

Mystery Shopping Services

Talk to one of our experts to learn more about how you can improve your customer experience.

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