Ensure that your successful service strategy is being delivered.

Measure areas of your customer experience that are most likely to drive sales and customer satisfaction. 

Explore our other use cases: Competitor Shops | Responsible Sales

Talk to an Expert

Keep an eye on your day-to-day service standards. 

Always give your customers the best customer experience.

  • Measure customer experience from a consumer level. Design your questionnaires with our experts, based on your company standards and best practices. 
  • Improve your customer service. Measure product knowledge, wait and service times, site cleanliness and more. 
  • Drive performance at all your locations. Build mystery shopping programs to achieve your goals. 


Service Standards Report

Drive sales and customer satisfaction.

  • Find inefficiencies. Identify gaps in your customer service. 
  • Reinforce and monitor your service standards with your staff on an ongoing basis. Create programs to evaluate service at chosen locations and on a schedule that works for you.
  • Uncover opportunities to continulously improve. Update training programs to fill existing gaps in your service. 

Stay on top of performance. 

  • Continually improve your store execution. Send real-time issue notifications.
  • Track progress over time. Uncover opportunities to continuously improve. 
  • Reward and recognize top performers. Use results to identify high performing locations and improve employee morale. 
  • Receive custom reports. Measure actual performance levels. 


Give us a call at 1-800-263-2980 ext. 8804 and speak with a product specialist about any questions you have. 


Want to learn more about successful mystery shops? Find out what's driving their success. 


Talk to an Expert.

Learn more about your customer experience. Get intouch today.