<?xml version='1.0' encoding='UTF-8'?><urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1"><url><loc>https://www.intouchinsight.com/what-we-do/mystery-shopping-services/hotels/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchShop® Mystery Shopping Services</video:title><video:description>Intouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4</video:content_loc><video:duration>97</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>mystery shopping company</video:tag><video:tag>mystery shopping</video:tag><video:tag>mystery shopping program</video:tag><video:tag>mystery shopping services</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.png</image:loc><image:caption>mystery shopping reports &amp; dashboard</image:caption><image:title>mystery-shopping-dashboard-reporting</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/rooms-residences.png</image:loc><image:caption>A hotel employee performing room services.</image:caption><image:title>rooms-residences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&amp;go-logo.png</image:loc><image:caption>Kum &amp; Go logo</image:caption><image:title>kum&amp;go-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/booking-arrival.png</image:loc><image:caption>Two mystery shoppers are checking in at the hotel reception. </image:caption><image:title>booking-arrival</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.png</image:loc><image:caption>Quick Chek logo</image:caption><image:title>quickchek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/hotel-mystery-shopping-header.jpg</image:loc><image:caption>Measure your hotels' guest experience with mystery shopping.</image:caption><image:title>hotel-mystery-shopping-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/affiliate-services.png</image:loc><image:caption>A store executive is showcasing products to a mystery shopper.</image:caption><image:title>affiliate-services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.png</image:loc><image:caption>Petro Canada logo</image:caption><image:title>petro-canada-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.png</image:loc><image:caption>Suncor Energy logo</image:caption><image:title>suncor-energy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/onsite-experiences.png</image:loc><image:caption>Mystery shoppers evaluating hotel amenities.</image:caption><image:title>onsite-experiences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.png</image:loc><image:caption>Parkland Fuel Corporation logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/hotel-mystery-shopping.png</image:loc><image:caption>Elevate your guests' experience with our hotel mystery shopping program.</image:caption><image:title>hotel-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/food-services.png</image:loc><image:caption>Assess performance of food services team with mystery shopping.</image:caption><image:title>food-services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-07-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/north-american-survey-reveals-consumer-expectations-adjusting-to-new-normal</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20%7C%20Changes%20In%20Consumer%20Habits%20Study%20Oct%202020.png</image:loc><image:caption>Intouch Insight | Changes In Consumer Habits Study Oct 2020</image:caption><image:title>Intouch Insight | Changes In Consumer Habits Study Oct 2020</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-q2-2019-record-revenues-30-percent-growth</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-12-12</lastmod></url><url><loc>https://www.intouchinsight.com/blog/2022-drive-thru-study</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/2022-drive-thru-study.png</image:loc><image:caption>2022-drive-thru-study</image:caption><image:title>2022-drive-thru-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpg</image:loc><image:caption>Is the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Study</image:caption><image:title>drive-thru-customer-behavior-changes-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/kpis-for-online-food-delivery-blog.jpg</image:loc><image:caption>kpis-for-online-food-delivery-blog</image:caption><image:title>kpis-for-online-food-delivery-blog</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cx-management-for-any-budget</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpg</image:loc><image:caption>channel-blurring-opportunities-in-2023</image:caption><image:title>channel-blurring-opportunities-in-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.png</image:loc><image:caption>cx-management-for-any-budget</image:caption><image:title>cx-management-for-any-budget</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2022-09-07</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/2025-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-04-07</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/7-2millioncontracts</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/qsr-customer-experience-mistakes</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpg</image:loc><image:caption>On-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.</image:caption><image:title>on-premises-study-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-2026-study-download-now-banner.jpg</image:loc><image:caption>Download the 2026 On-Premises Study</image:caption><image:title>on-premises-2026-study-download-now-banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpg</image:loc><image:caption>Quick service restaurant customer experience mistakes that you need to measure and fix this year.</image:caption><image:title>qsr-customer-experience-mistakes-and-fixes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/suggestive-sell-rate-by-brand-on-premises.jpg</image:loc><image:caption>A brand by brand comparison of suggestive selling rates according to the On-Premises Study</image:caption><image:title>suggestive-sell-rate-by-brand-on-premises</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/infographic-great-mystery-shopper</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/infographic-suggestions-for-mystery-shoppers.png</image:loc><image:caption>infographic-suggestions-for-mystery-shoppers</image:caption><image:title>infographic-suggestions-for-mystery-shoppers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/suggestions-mystery-shopper.png</image:loc><image:caption>suggestions-mystery-shopper</image:caption><image:title>suggestions-mystery-shopper</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png</image:loc><image:caption>3-essential-features-of-modern-mystery-shopping</image:caption><image:title>3-essential-features-of-modern-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpg</image:loc><image:caption>demystifying-mystery-shoppers</image:caption><image:title>demystifying-mystery-shoppers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/crowdsourcing-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpg</image:loc><image:caption>Mystery Shopping Your Competitors</image:caption><image:title>competitive-mystery-shopping-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/we-build-the-future-while-you-focus-on-the-now</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/stayFocued.png</image:loc><image:caption>stayFocued</image:caption><image:title>stayFocued</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpg</image:loc><image:caption>strategies-for-improving-restaurant-efficiency</image:caption><image:title>strategies-for-improving-restaurant-efficiency</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/hs_step1.png</image:loc><image:caption>hs_step1</image:caption><image:title>hs_step1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/hs_step2.png</image:loc><image:caption>hs_step2</image:caption><image:title>hs_step2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/hs_step3.png</image:loc><image:caption>hs_step3</image:caption><image:title>hs_step3</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/case-management</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/case-management-using-reports-dashboards.png</image:loc><image:caption>case-management-using-reports-dashboards</image:caption><image:title>case-management-using-reports-dashboards</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/case-details-by-intouch-cx-platform.png</image:loc><image:caption>case-details-by-intouch-cx-platform</image:caption><image:title>case-details-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/get-notifications-in-realtime-through-triggers.png</image:loc><image:caption>get-notifications-in-realtime-through-triggers</image:caption><image:title>get-notifications-in-realtime-through-triggers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/case-management/Intouch-Insight-Case-Management-Software.png</image:loc><image:caption>Intouch-Insight-Case-Management-Software</image:caption><image:title>Intouch-Insight-Case-Management-Software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/fr/case-management-by-intouch-cx-platform.png</image:loc><image:caption>case-management-by-intouch-cx-platform</image:caption><image:title>case-management-by-intouch-cx-platform</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/97-percent-revenue-retention</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2018-02-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/changing-consumer-habits-covid-19-june-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-apps-process-optimization</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpg</image:loc><image:caption>mobile-data-collection-for-operations</image:caption><image:title>mobile-data-collection-for-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png</image:loc><image:caption>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:caption><image:title>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/petro-convenience-outperforms-qsr</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-vs-operational-audits-key-differences</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/A%20specialized%20team%20to%20do%20the%20legwork%20for%20you.png</image:loc><image:caption>A specialized team to do the legwork for you</image:caption><image:title>A specialized team to do the legwork for you</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpg</image:loc><image:caption>mystery-shopping-in-market-research</image:caption><image:title>mystery-shopping-in-market-research</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Mystery%20Shopping%20and%20Operational%20Audits%20-%20Our%20two-pronged%20approach%20to%20improving%20customer%20experience.png</image:loc><image:caption>Mystery Shopping and Operational Audits - Our two-pronged approach to improving customer experience</image:caption><image:title>Mystery Shopping and Operational Audits - Our two-pronged approach to improving customer experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Unlock%20restricted%20access%20with%20Operational%20Audits.png</image:loc><image:caption>Unlock restricted access with Operational Audits</image:caption><image:title>Unlock restricted access with Operational Audits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Gather%20valuable%20competitive%20intelligence%20with%20Mystery%20Shopping.png</image:loc><image:caption>Gather valuable competitive intelligence with Mystery Shopping</image:caption><image:title>Gather valuable competitive intelligence with Mystery Shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Turn%20on%20the%20stealth%20mode%20with%20Mystery%20Shopping.png</image:loc><image:caption>Turn on the stealth mode with Mystery Shopping</image:caption><image:title>Turn on the stealth mode with Mystery Shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2026-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/retail-report-may-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/Consumer%20Habits%20Survey%20Report%20Twitter.png</image:loc><image:caption>Consumer Habits Survey Report Twitter</image:caption><image:title>Consumer Habits Survey Report Twitter</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/restructures-primary-debt-vehicle</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/daily-construction-checklists</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/create-a-foolproof-checklist.jpg</image:loc><image:caption>create-a-foolproof-checklist</image:caption><image:title>create-a-foolproof-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/checklists-in-the-workplace.png</image:loc><image:caption>checklists-in-the-workplace</image:caption><image:title>checklists-in-the-workplace</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouchinsight-elects-new-directors</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_fall_2021.png</image:loc><image:caption>cx_trends_restaurants_fall_2021</image:caption><image:title>cx_trends_restaurants_fall_2021</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_2022.png</image:loc><image:caption>cx_trends_restaurants_2022</image:caption><image:title>cx_trends_restaurants_2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_spring_2020.png</image:loc><image:caption>cx_trends_gas_station_spring_2020</image:caption><image:title>cx_trends_gas_station_spring_2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_spring_2021.png</image:loc><image:caption>cx_trends_restaurants_spring_2021</image:caption><image:title>cx_trends_restaurants_spring_2021</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_fall_2020.png</image:loc><image:caption>cx_trends_gas_station_fall_2020</image:caption><image:title>cx_trends_gas_station_fall_2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retails_fall_2022.png</image:loc><image:caption>cx_trends_retails_fall_2022</image:caption><image:title>cx_trends_retails_fall_2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_fall_2020.png</image:loc><image:caption>cx_trends_restaurants_fall_2020</image:caption><image:title>cx_trends_restaurants_fall_2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/reports/c-store-trends-2023/convenience-store-trends-report-2023.png</image:loc><image:caption>convenience-store-trends-report-2023</image:caption><image:title>convenience-store-trends-report-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retail_fall_2020.png</image:loc><image:caption>cx_trends_retail_fall_2020</image:caption><image:title>cx_trends_retail_fall_2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_spring_2020.png</image:loc><image:caption>cx_trends_restaurants_spring_2020</image:caption><image:title>cx_trends_restaurants_spring_2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/cx_trends_cstore_2022.png</image:loc><image:caption>cx_trends_cstore_2022</image:caption><image:title>cx_trends_cstore_2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retail_spring_2020.png</image:loc><image:caption>cx_trends_retail_spring_2020</image:caption><image:title>cx_trends_retail_spring_2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retail_spring_2021.png</image:loc><image:caption>cx_trends_retail_spring_2021</image:caption><image:title>cx_trends_retail_spring_2021</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_fall_2021.png</image:loc><image:caption>cx_trends_gas_station_fall_2021</image:caption><image:title>cx_trends_gas_station_fall_2021</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/mobile-ordering-trends-report-2022-featured-image.png</image:loc><image:caption>mobile-ordering-trends-report-2022-featured-image</image:caption><image:title>mobile-ordering-trends-report-2022-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-07-25</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/press-releases/acquisition-alta360</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/resources/guides/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/learn-to-streamline-standard-operating-procedures.jpg</image:loc><image:caption>learn-to-streamline-standard-operating-procedures</image:caption><image:title>learn-to-streamline-standard-operating-procedures</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/learn-what-is-mystery-shopping.jpg</image:loc><image:caption>learn-what-is-mystery-shopping</image:caption><image:title>learn-what-is-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/CX-resources-Customer-Experience-Guides.png</image:loc><image:caption>CX-resources-Customer-Experience-Guides</image:caption><image:title>CX-resources-Customer-Experience-Guides</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/learn-importance-of-customer-feedback-surveys.jpg</image:loc><image:caption>learn-importance-of-customer-feedback-surveys</image:caption><image:title>learn-importance-of-customer-feedback-surveys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/guide-to-improve-your-customer-experience.jpg</image:loc><image:caption>guide-to-improve-your-customer-experience</image:caption><image:title>guide-to-improve-your-customer-experience</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/solutions/cx-recommender/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/page-featured-images/Services%20Recommender%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Services Recommender | Intouch Insight</image:caption><image:title>Services Recommender | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2022-06-10</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-2017-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2018-04-02</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/drive-thru-2021/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/brands-drivethru-study-2021.jpg</image:loc><image:caption>brands-drivethru-study-2021</image:caption><image:title>brands-drivethru-study-2021</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/drive-thru-study%202021.jpg</image:loc><image:caption>drive-thru-study 2021</image:caption><image:title>drive-thru-study 2021</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/qsr-drive-thru</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-guest-experiences.jpg</image:loc><image:caption>qsr-guest-experiences</image:caption><image:title>qsr-guest-experiences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpg</image:loc><image:caption>Quick service restaurant customer experience mistakes that you need to measure and fix this year.</image:caption><image:title>qsr-customer-experience-mistakes-and-fixes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/photo-verification-check-compressor.png</image:loc><image:caption>photo-verification-check-compressor</image:caption><image:title>photo-verification-check-compressor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/iStock-486860454%20(XL)_HubSpot_2.jpg</image:loc><image:caption>iStock-486860454 (XL)_HubSpot_2</image:caption><image:title>iStock-486860454 (XL)_HubSpot_2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png</image:loc><image:caption>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:caption><image:title>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpg</image:loc><image:caption>Everything you need to know on creating a foolproof SOP checklist</image:caption><image:title>foolproof-sop-checklist-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/new-features-how-to-improve-restaurant-inspections-with-mobile-forms.png</image:loc><image:caption>new-features-how-to-improve-restaurant-inspections-with-mobile-forms</image:caption><image:title>new-features-how-to-improve-restaurant-inspections-with-mobile-forms</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-grants-stock-options</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2021-04-30</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/cx-maturity-model/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/solutions-recommender-cx-maturity/CX%20Maturity%20Model%20%7C%20Intouch%20Solutions%20Recommender.png</image:loc><image:caption>CX Maturity Model | Intouch Solutions Recommender</image:caption><image:title>CX Maturity Model | Intouch Solutions Recommender</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/solutions-recommender-cx-maturity/CX%20Maturity%20Self-Assessment%20%7C%20Intouch%20Insight.png</image:loc><image:caption>CX Maturity Self-Assessment | Intouch Insight</image:caption><image:title>CX Maturity Self-Assessment | Intouch Insight</image:title></image:image><lastmod>2022-06-10</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-on-premises-report-2026</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-featured.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experience Study</image:caption><image:title>on-premises-2026-featured</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-03-31</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q2-2024-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><lastmod>2024-08-21</lastmod></url><url><loc>https://www.intouchinsight.com/blog/voice-of-the-customer-best-practices</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpg</image:loc><image:caption>customer-providing-feedback-on-computer</image:caption><image:title>customer-providing-feedback-on-computer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/studyinrbmagazine</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/changeincompanyauditors</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/spring-2022-consumer-trends-for-restaurants</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/summer-2022-convenience-store-trends.png</image:loc><image:caption>summer-2022-convenience-store-trends</image:caption><image:title>summer-2022-convenience-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Spring%202022%20Consumer%20Trends%20for%20Restaurants.png</image:loc><image:caption>Spring 2022 Consumer Trends for Restaurants</image:caption><image:title>Spring 2022 Consumer Trends for Restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/acquisitions/seelevelhx/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/SeeLevelHX.png</image:loc><image:caption>SeeLevelHX Now and Intouch Insight Brand</image:caption><image:title>SeeLevelHX</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cx-management-in-the-metaverse</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpg</image:loc><image:caption>iStock-1150254153</image:caption><image:title>iStock-1150254153</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cx-management-in-the-metaverse.jpg</image:loc><image:caption>cx-management-in-the-metaverse</image:caption><image:title>cx-management-in-the-metaverse</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-data-to-outcomes.jpg</image:loc><image:caption>customer-experience-data-to-outcomes</image:caption><image:title>customer-experience-data-to-outcomes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpg</image:loc><image:caption>intouch-insight-customer-experience-toolkit</image:caption><image:title>intouch-insight-customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-12-08</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/confirms-board-and-grants-options</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/A%20modern%20office%20conference%20room%20is%20depicted%20featuring%20a%20large%20rectangular%20wooden%20table%20surrounded%20by%20sleek%20ergonomic%20chairs%20The%20walls%20are%20adorned%20with%20glass%20panels%20that%20allow%20natural%20light%20to%20flood%20the%20space%20creating%20an%20open%20and%20airy%20atmosphere%20On%20th-1.jpeg</image:loc><image:caption>A modern office conference room is depicted featuring a large rectangular wooden table surrounded by sleek ergonomic chairs The walls are adorned with glass panels that allow natural light to flood the space creating an open and airy atmosphere On th-1</image:caption><image:title>A modern office conference room is depicted featuring a large rectangular wooden table surrounded by sleek ergonomic chairs The walls are adorned with glass panels that allow natural light to flood the space creating an open and airy atmosphere On th-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2025-06-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/parkland-partners-with-intouch-to-transform-c-store-cx/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Andrew Balchin, Parkland Corporation.</video:title><video:description>parkland-testimonial-full</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp4/medium.jpg</video:thumbnail_loc><video:title>See how Intouch Insight helped Parkland Corp. meet the cadence of mystery shops program.</video:title><video:description>parkland-testimonial-hard-to-reach-locals</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp4</video:content_loc><video:duration>39</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-data-in-1-platform.mp4/medium.jpg</video:thumbnail_loc><video:title>How Parkland Corp. used Intouch Insight's CX Platform to get a 360° CX View of all programs at one place.</video:title><video:description>parkland-testimonial-data-in-1-platform</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-data-in-1-platform.mp4</video:content_loc><video:duration>55</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpg</image:loc><image:caption>Learn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.</image:caption><image:title>marcos-pizza-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-thumbnail-blog.jpg</image:loc><image:caption>Learn how Intouch Insight's Mystery Shopping Program provided Heritage Partners Group with insights into both customer experience and operational compliance.</image:caption><image:title>heritage-partners-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpg</image:loc><image:caption>See how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.</image:caption><image:title>parkland-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpg</image:loc><image:caption>A video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.</image:caption><image:title>highs-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2026-07-27</lastmod></url><url><loc>https://www.intouchinsight.com/resources/inspection-checklist-template/download/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/checklist.png</image:loc><image:caption>checklist</image:caption><image:title>checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-wins-data-capture-contract</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/mystery-shopping-services/apartment/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchShop® Mystery Shopping Services</video:title><video:description>Intouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4</video:content_loc><video:duration>97</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>mystery shopping company</video:tag><video:tag>mystery shopping</video:tag><video:tag>mystery shopping program</video:tag><video:tag>mystery shopping services</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/property-mystery-shopping.jpg</image:loc><image:caption>house keys</image:caption><image:title>property-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/property-appearance.png</image:loc><image:caption>Measure your cleanliness score with other locations with mystery shopping</image:caption><image:title>property-appearance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/hazelview-properties-logo.png</image:loc><image:caption>Hazelview Properties logo</image:caption><image:title>hazelview-properties-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/greenrock-resident-services-logo.png</image:loc><image:caption>Greenrock Resident Services logo</image:caption><image:title>greenrock-resident-services-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/survey-current-tenants.png</image:loc><image:caption>Survey your current tenants to know how satisfied they are.</image:caption><image:title>survey-current-tenants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/compliance-fair-housing-act.png</image:loc><image:caption>Assess whether your teams stay compliant with Fair Housing Act.</image:caption><image:title>compliance-fair-housing-act</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/spectrum-retirement-communities-logo.png</image:loc><image:caption>Spectrum Retirement Communities logo</image:caption><image:title>spectrum-retirement-communities-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/audit-of-lease-process.png</image:loc><image:caption>Audit how easy is the lease process with mystery shopping</image:caption><image:title>audit-of-lease-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitive-landscape.png</image:loc><image:caption>See how your property rates differ from your competitors.</image:caption><image:title>competitive-landscape</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/greystar-logo.png</image:loc><image:caption>Greystar logo</image:caption><image:title>greystar-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/apartment-mystery-shopping-featured-image.jpg</image:loc><image:caption>apartment-mystery-shopping-featured-image</image:caption><image:title>apartment-mystery-shopping-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/security.png</image:loc><image:caption>Evaluate the state of security features on your property with mystery shopping</image:caption><image:title>security</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/midwest-property-management-logo.png</image:loc><image:caption>Midwest property Management logo</image:caption><image:title>midwest-property-management-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/apartment-mystery-shopping.webp</image:loc><image:caption>apartment and property management mystery shopping</image:caption><image:title>apartment-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.png</image:loc><image:caption>Track and optimize every customer touchpoint.</image:caption><image:title>track-every-customer-touchpoint</image:title></image:image><lastmod>2026-07-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/parkers-selects-intouch-insights-new-customer-experience-management-software</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-glossary/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-12-14</lastmod><priority>0.6</priority></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/restaurant-trends-2022/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/retaurant-trends-report-graph.jpg</image:loc><image:caption>retaurant-trends-report-graph</image:caption><image:title>retaurant-trends-report-graph</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Restaurant/mobile-delivery-study-ordering-factors.png</image:loc><image:caption>mobile-delivery-study-ordering-factors</image:caption><image:title>mobile-delivery-study-ordering-factors</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Restaurant/restaurant-trends-report-cover.png</image:loc><image:caption>restaurant-trends-report-cover</image:caption><image:title>restaurant-trends-report-cover</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Restaurant/restaurant-trends-featured-image.png</image:loc><image:caption>restaurant-trends-featured-image</image:caption><image:title>restaurant-trends-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/restaurant-trends-behaviors.png</image:loc><image:caption>restaurant-trends-behaviors</image:caption><image:title>restaurant-trends-behaviors</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/restaurant-report-oct-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/analytics/predictive</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/predictive-analytics-predictions-by-intouch-cx-platform.png</image:loc><image:caption>predictive-analytics-predictions-by-intouch-cx-platform</image:caption><image:title>predictive-analytics-predictions-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/predictive-analytics-by-intouch-cx-platform.png</image:loc><image:caption>predictive-analytics-by-intouch-cx-platform</image:caption><image:title>predictive-analytics-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/build-an-action-campaign-using-predictive-analytics.png</image:loc><image:caption>build-an-action-campaign-using-predictive-analytics</image:caption><image:title>build-an-action-campaign-using-predictive-analytics</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/predictive-analytics-driver-by-importance.png</image:loc><image:caption>predictive-analytics-driver-by-importance</image:caption><image:title>predictive-analytics-driver-by-importance</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/commencenormalcourseissuerbid</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/online-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpg</image:loc><image:caption>Mystery Shopping Your Competitors</image:caption><image:title>competitive-mystery-shopping-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpg</image:loc><image:caption>The ideal automotive mystery shopping programs to measure and improve your customer experience.</image:caption><image:title>mystery-shopping-for-automotive-brands-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><lastmod>2026-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/petro-convenience-mystery-shopping-infographic</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.png</image:loc><image:caption>how-convenience-stores-can-capitalize-on-mystery-shopping</image:caption><image:title>how-convenience-stores-can-capitalize-on-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/infographic-petro-mystery-shopping.png</image:loc><image:caption>infographic-petro-mystery-shopping</image:caption><image:title>infographic-petro-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data%20(1).jpg</image:loc><image:caption>Too-Much-Customer_Experience-Data (1)</image:caption><image:title>Too-Much-Customer_Experience-Data (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-process</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpg</image:loc><image:caption>how-to-choose-mystery-shopping-company</image:caption><image:title>how-to-choose-mystery-shopping-company</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpg</image:loc><image:caption>Exploring How Video Mystery Shopping Captures the Human Side of Service</image:caption><image:title>video-mystery-shopping-human-side-of-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-promotes-laura-livers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-01-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mcdonalds-taco-bell-and-the-future-of-drive-thru</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-drive-thru-study-blog-banner.jpg</image:loc><image:caption>2023-drive-thru-study-blog-banner</image:caption><image:title>2023-drive-thru-study-blog-banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/mcdonalds-taco-bell-and-the-future-of-drive-thru.jpg</image:loc><image:caption>mcdonalds-taco-bell-and-the-future-of-drive-thru</image:caption><image:title>mcdonalds-taco-bell-and-the-future-of-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/innovation-brands-accuracy.png</image:loc><image:caption>innovation-brands-accuracy</image:caption><image:title>innovation-brands-accuracy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpg</image:loc><image:caption>Voice AI Drive-Thru Insights</image:caption><image:title>voice-ai-drivethru-emex-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/innovation-brands-speed.png</image:loc><image:caption>innovation-brands-speed</image:caption><image:title>innovation-brands-speed</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-right-approach-to-customer-experience-jim-tincher-interview-part-2</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpg</image:loc><image:caption>A video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.</image:caption><image:title>highs-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.png</image:loc><image:caption>The Right Approach to CX Interview with Jim Tincher Part 2</image:caption><image:title>The Right Approach to CX Interview with Jim Tincher Part 2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.png</image:loc><image:caption>How to create a CX approach for maximum impact [whitepaper]</image:caption><image:title>How to create a CX approach for maximum impact [whitepaper]</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Chart_01-1.jpg</image:loc><image:caption>Chart_01-1</image:caption><image:title>Chart_01-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/iStock-532121534.jpg</image:loc><image:caption>iStock-532121534</image:caption><image:title>iStock-532121534</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.png</image:loc><image:caption>Designing-a-World-Class-CX-Approach-cover</image:caption><image:title>Designing-a-World-Class-CX-Approach-cover</image:title></image:image><lastmod>2024-01-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-mystery-shopping-infographic</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Retail%20Myst.%20Shop.%20Infographic.png</image:loc><image:caption>Retail Myst. Shop. Infographic</image:caption><image:title>Retail Myst. Shop. Infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpg</image:loc><image:caption>See How Intouch Insight Boosts Retail Merchandising For a Global CPG Brand</image:caption><image:title>substance-collective-thumbnail-blog-min</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpg</image:loc><image:caption>Mystery Shopping for Innovation in Retail</image:caption><image:title>innovation-in-retail</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/friendliness-tech-drive-thru-study</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpg</image:loc><image:caption>Blog Hero Images</image:caption><image:title>Blog Hero Images</image:title></image:image><lastmod>2023-10-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/new-cars-electric-vehicles-and-insurance-coverage</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpg</image:loc><image:caption>new-cars-electric-vehicles-and-insurance-coverage</image:caption><image:title>new-cars-electric-vehicles-and-insurance-coverage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/new-consumer-insights-for-november.jpg</image:loc><image:caption>new-consumer-insights-for-november</image:caption><image:title>new-consumer-insights-for-november</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpg</image:loc><image:caption>consumer-insights-and-the-annual-drive-thru-study_</image:caption><image:title>consumer-insights-and-the-annual-drive-thru-study_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers.jpg</image:loc><image:caption>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:caption><image:title>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-09-14</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-reveals-new-branding</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/pricing/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.png</image:loc><image:caption>executive-hotels</image:caption><image:title>executive-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/clients-banff-hospitality-collective.png</image:loc><image:caption>clients-banff-hospitality-collective</image:caption><image:title>clients-banff-hospitality-collective</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Parkland_Logo.png</image:loc><image:caption>Parkland_Logo</image:caption><image:title>Parkland_Logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/so_fresh.png</image:loc><image:caption>so_fresh</image:caption><image:title>so_fresh</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.png</image:loc><image:caption>manchu_wok</image:caption><image:title>manchu_wok</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/TacoTime-1.png</image:loc><image:caption>TacoTime-1</image:caption><image:title>TacoTime-1</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/fr/who-we-are/careers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial2-fr.png</image:loc><image:caption>intouchinsight-employee-testimonial2-fr</image:caption><image:title>intouchinsight-employee-testimonial2-fr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employees-individuals.jpg</image:loc><image:caption>intouchinsight-employees-individuals</image:caption><image:title>intouchinsight-employees-individuals</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/cigna-oscar.png</image:loc><image:caption>cigna-oscar</image:caption><image:title>cigna-oscar</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial1-fr.png</image:loc><image:caption>intouchinsight-employee-testimonial1-fr</image:caption><image:title>intouchinsight-employee-testimonial1-fr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-50-43-38-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-50-43-38-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-50-43-38-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/ottawa-intouch-employees.jpg</image:loc><image:caption>ottawa-intouch-employees</image:caption><image:title>ottawa-intouch-employees</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/equitable-life.png</image:loc><image:caption>equitable-life</image:caption><image:title>equitable-life</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial4-fr.png</image:loc><image:caption>intouchinsight-employee-testimonial4-fr</image:caption><image:title>intouchinsight-employee-testimonial4-fr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employees-careers.jpg</image:loc><image:caption>intouchinsight-employees-careers</image:caption><image:title>intouchinsight-employees-careers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial3-fr.png</image:loc><image:caption>intouchinsight-employee-testimonial3-fr</image:caption><image:title>intouchinsight-employee-testimonial3-fr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><lastmod>2023-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-trends-emerging-experiences</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-color-logo.png</image:loc><image:caption>Burger King logo</image:caption><image:title>burger-king-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-color-logo.png</image:loc><image:caption>Whataburger logo</image:caption><image:title>whataburger-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/order-flow-and-pickup-satisfaction-emex-study.jpg</image:loc><image:caption>How the order flow affects the pickup experience satisfaction levels</image:caption><image:title>order-flow-and-pickup-satisfaction-emex-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wingstop-color-logo.png</image:loc><image:caption>Wing Stop logo</image:caption><image:title>wingstop-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-color-logo.png</image:loc><image:caption>Dunkin' logo</image:caption><image:title>dunkin-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-insights.jpg</image:loc><image:caption>Insights on the Hidden Blindspot of Mobile Order Pickups</image:caption><image:title>mobile-order-pickup-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-color-logo.png</image:loc><image:caption>Chick-fil-a logo</image:caption><image:title>chick-fil-a-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpg</image:loc><image:caption>AI in Customer Experience: The Future of Drive-Thru Efficiency</image:caption><image:title>ai-customer-experience-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/kfc-color-logo.png</image:loc><image:caption>KFC logo</image:caption><image:title>kfc-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chipotle-color-logo.png</image:loc><image:caption>Chipotle logo</image:caption><image:title>chipotle-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-color-logo.png</image:loc><image:caption>McDonald's logo</image:caption><image:title>mcdonalds-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpg</image:loc><image:caption>Voice AI Drive-Thru Insights</image:caption><image:title>voice-ai-drivethru-emex-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/moes-color-logo.png</image:loc><image:caption>Moe's Southwest Grill logo</image:caption><image:title>moes-color-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-06-05</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/mystery-shopping-services/restaurants/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch Insight</video:title><video:description>See how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4</video:content_loc><video:duration>124</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>client testimonial</video:tag><video:tag>mystery shopping</video:tag><video:tag>IntouchInsight</video:tag><video:tag>restaurants</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.png</image:loc><image:caption>Newsweek logo</image:caption><image:title>newsweek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.png</image:loc><image:caption>Mucho Burrito logo</image:caption><image:title>muchoburrito-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/order-accuracy.png</image:loc><image:caption>Monitor order accuracy levels with mystery shopping.</image:caption><image:title>order-accuracy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.png</image:loc><image:caption>Sushi Shop logo</image:caption><image:title>sushi-shop-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.png</image:loc><image:caption>ManchuWOK logo</image:caption><image:title>manchuwok-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpg</image:loc><image:caption>Download the 2025 Aunnual Drive-thru Study by Intouch Insight.</image:caption><image:title>2025-drivethru-study-website-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&amp;w-logo.png</image:loc><image:caption>A&amp;W logo</image:caption><image:title>a&amp;w-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpg</image:loc><image:caption>Substance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insight</image:caption><image:title>substance-collective</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.png</image:loc><image:caption>sofresh-logo</image:caption><image:title>sofresh-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/speed-of-service.png</image:loc><image:caption>Measure customer service excellence with mystery shopping.</image:caption><image:title>speed-of-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpg</image:loc><image:caption>Intouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizza</image:caption><image:title>marcos-pizza</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.png</image:loc><image:caption>Download the 2026 Pizza Delivery and Carryout Study</image:caption><image:title>the-2026-pizza-delco-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/restaurants/Mystery-shopping-for-restaurants-featured-image.png</image:loc><image:caption>Mystery-shopping-for-restaurants-featured-image</image:caption><image:title>Mystery-shopping-for-restaurants-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.png</image:loc><image:caption>CNN logo</image:caption><image:title>cnn-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/food-quality.png</image:loc><image:caption>Assess your food quality standards using mystery shopping.</image:caption><image:title>food-quality</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/restaurant-mystery-shopping.jpg</image:loc><image:caption>Mystery shopping programs for fast casual and qsr chains.</image:caption><image:title>restaurant-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.png</image:loc><image:caption>CNBC logo</image:caption><image:title>cnbc-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/staff-friendliness.png</image:loc><image:caption>Evaluate staff engagement through mystery shopping.</image:caption><image:title>staff-friendliness</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.png</image:loc><image:caption>Arby's logo</image:caption><image:title>arbys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpg</image:loc><image:caption>Alpaca Chicken partnered with Intouch Insight</image:caption><image:title>alpaca-chicken-homepage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpg</image:loc><image:caption>An illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".</image:caption><image:title>page-tile-thumbnails-400x300</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experiences Study</image:caption><image:title>on-premises-2026-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.png</image:loc><image:caption>Business Insider logo</image:caption><image:title>business-insider-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.png</image:loc><image:caption>Reuters logo</image:caption><image:title>reuters-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpg</image:loc><image:caption>Heritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insight</image:caption><image:title>heritage-partners</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpg</image:loc><image:caption>Shake Shack partners with Intouch Insight</image:caption><image:title>shake-shack</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/elephant-castle-logo.png</image:loc><image:caption>Elephant &amp; Castle logo</image:caption><image:title>elephant-castle-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpg</image:loc><image:caption>Parkland Corporation works Intouch Insight</image:caption><image:title>parkland</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpg</image:loc><image:caption>High's of Baltimore, a convenience store chain, partnered with Intouch Insight</image:caption><image:title>highs-of-baltimore</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/cx-dashboard-for-restaurant.png</image:loc><image:caption>Enhance your operational data by integrating it with other programs to optimize your CX efforts.</image:caption><image:title>cx-dashboard-for-restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.png</image:loc><image:caption>The Chopped Leaf logo </image:caption><image:title>the-chopped-leaf-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpg</image:loc><image:caption>Download the 2025 Third-Party Delivery Report</image:caption><image:title>third-party-delivery-report-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpg</image:loc><image:caption>The beverage trends shaping specialty drinks</image:caption><image:title>specialty-beverage-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.png</image:loc><image:caption>Papa Murphy logo</image:caption><image:title>papa-murphy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.png</image:loc><image:caption>Mr. Sub logo</image:caption><image:title>mrsub-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpg</image:loc><image:caption>Bushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.</image:caption><image:title>jimmy-johns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-tile-2026</image:title></image:image><lastmod>2026-07-11</lastmod></url><url><loc>https://www.intouchinsight.com/blog/aligning-restaurants-with-the-new-normal</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-restaurant-trends.png</image:loc><image:caption>2022-restaurant-trends</image:caption><image:title>2022-restaurant-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><lastmod>2024-03-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/top-5-tips-for-better-cx-program-measurement</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Chart_01-1.jpg</image:loc><image:caption>Chart_01-1</image:caption><image:title>Chart_01-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Forrester-CX-NYC-Forum-2018.jpg</image:loc><image:caption>Forrester-CX-NYC-Forum-2018</image:caption><image:title>Forrester-CX-NYC-Forum-2018</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/time.png</image:loc><image:caption>time</image:caption><image:title>time</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/topBar.png</image:loc><image:caption>topBar</image:caption><image:title>topBar</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.png</image:loc><image:caption>The Right Approach to CX Interview with Jim Tincher Part 2</image:caption><image:title>The Right Approach to CX Interview with Jim Tincher Part 2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2025-09-02</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/new-agreement-canada-post-corporation</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/strategic-expansion-to-grocery</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><lastmod>2026-04-29</lastmod></url><url><loc>https://www.intouchinsight.com/blog/improve-customer-experience-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/customer-experience-mystery-shopping-csat-infographic.png</image:loc><image:caption>customer-experience-mystery-shopping-csat-infographic</image:caption><image:title>customer-experience-mystery-shopping-csat-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Mystery%20shopping%20&amp;%20Customer%20Satisfaction%20surveys--1.png</image:loc><image:caption>Mystery shopping &amp; Customer Satisfaction surveys--1</image:caption><image:title>Mystery shopping &amp; Customer Satisfaction surveys--1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/llm-info/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/courseissuerbid</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/qsr-guest-experiences-insights-into-tech-impact-on-customer-experience/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-guest-experiences.jpg</image:loc><image:caption>qsr-guest-experiences</image:caption><image:title>qsr-guest-experiences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpg</image:loc><image:caption>Pizza Delivery &amp;amp; Carryout Report 2026 with the latest Pizza Trends</image:caption><image:title>pizza-study-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpg</image:loc><image:caption>Emerging Experience 2024 cta banner</image:caption><image:title>emerging-experiences-download-report </image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-05-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/get-the-most-value-out-of-your-mystery-shopping-program</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/HoC-Twitter-Promo-copy-2.png</image:loc><image:caption>HoC-Twitter-Promo-copy-2</image:caption><image:title>HoC-Twitter-Promo-copy-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team.jpg</image:loc><image:caption>customer-experience-management-team</image:caption><image:title>customer-experience-management-team</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q3financials</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/vp-of-sales</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2017-01-31</lastmod></url><url><loc>https://www.intouchinsight.com/blog/channel-blurring</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpg</image:loc><image:caption>channel-blurring-opportunities-in-2023</image:caption><image:title>channel-blurring-opportunities-in-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.png</image:loc><image:caption>cx-management-for-any-budget</image:caption><image:title>cx-management-for-any-budget</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><lastmod>2026-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/third-party-delivery-study-2025</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2025-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/analytics/sentiment/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/trigger-action-using-sentiment.png</image:loc><image:caption>trigger action using sentiment</image:caption><image:title>trigger-action-using-sentiment</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/sentiment-analysis-intouch-cx-platform.png</image:loc><image:caption>Do sentiment analysis using intouch's cx platform</image:caption><image:title>sentiment-analysis-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/sentiment-word-cloud-by-intouch-cx-platform.png</image:loc><image:caption>Sentiment word cloud by Intouch's CX platform</image:caption><image:title>sentiment-word-cloud-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/sentiment-analysis/Intouch-Insight-Sentiment-Analysis.png</image:loc><image:caption>Intouch-Insight-Sentiment-Analysis</image:caption><image:title>Intouch-Insight-Sentiment-Analysis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/text-analytics-by-intouch-cx-platform.png</image:loc><image:caption>Use text analytics to analyze large amount of unstructured data.</image:caption><image:title>text-analytics-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/changes-in-consumer-habits-implications-for-convenience-stores-and-gas-stations</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Embracing-crew-service-and-the-future-of-your-facilities.png</image:loc><image:caption>Embracing-crew-service-and-the-future-of-your-facilities</image:caption><image:title>Embracing-crew-service-and-the-future-of-your-facilities</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Cleanliness-and-crowd-control-measures.png</image:loc><image:caption>Cleanliness-and-crowd-control-measures</image:caption><image:title>Cleanliness-and-crowd-control-measures</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png</image:loc><image:caption>2022-convenience-store-trends</image:caption><image:title>2022-convenience-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpg</image:loc><image:caption>Are C-Stores Carryout Contenders in the Pizza Industry?</image:caption><image:title>cstores-carryout-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-147248014.jpg</image:loc><image:caption>iStock-147248014</image:caption><image:title>iStock-147248014</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Visible-safety-precautions.png</image:loc><image:caption>Visible-safety-precautions</image:caption><image:title>Visible-safety-precautions</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-forms-software-fullest-potential</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/stayFocued.png</image:loc><image:caption>stayFocued</image:caption><image:title>stayFocued</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-forms-faqs.png</image:loc><image:caption>mobile-forms-faqs</image:caption><image:title>mobile-forms-faqs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-forms-software-fullest-potential.png</image:loc><image:caption>mobile-forms-software-fullest-potential</image:caption><image:title>mobile-forms-software-fullest-potential</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-form-software.png</image:loc><image:caption>mobile-form-software</image:caption><image:title>mobile-form-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/transforming-cx-how-mystery-shopping-feedback-survey-and-reputation-management-work-together</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-mystery-shopping-on-reputation-management.jpg</image:loc><image:caption>Impact of mystery shopping on reputation management</image:caption><image:title>impact-of-mystery-shopping-on-reputation-management</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-mystery-shopping-on-customer-feedback-survey.jpg</image:loc><image:caption>impact-of-mystery-shopping-on-customer-feedback-survey</image:caption><image:title>impact-of-mystery-shopping-on-customer-feedback-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-survey-reputation-management.jpg</image:loc><image:caption>Measuring the quality and effectiveness of customer interactions</image:caption><image:title>mystery-shopping-feedback-survey-reputation-management</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-announces-revenue-growth-for-q1</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/convenience-stores-in-2021</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png</image:loc><image:caption>2022-convenience-store-trends</image:caption><image:title>2022-convenience-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores.png</image:loc><image:caption>Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores</image:caption><image:title>Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight.png</image:loc><image:caption>Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight</image:caption><image:title>Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><lastmod>2024-07-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/5-tips-for-getting-real-results-from-virtual-audits</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpg</image:loc><image:caption>Tobacco Compliance Insights from the Age Verification Study 2025</image:caption><image:title>tobacco-compliance-age-verification-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/virtualAudits.png</image:loc><image:caption>virtualAudits</image:caption><image:title>virtualAudits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/normal-course-issuer-bid</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2025-04-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/paper-beats-rock-mobile-forms-software-beats-paper</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/why-mobile-forms-trump-paper-forms.png</image:loc><image:caption>why-mobile-forms-trump-paper-forms</image:caption><image:title>why-mobile-forms-trump-paper-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.png</image:loc><image:caption>How to create a CX approach for maximum impact [whitepaper]</image:caption><image:title>How to create a CX approach for maximum impact [whitepaper]</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpg</image:loc><image:caption>restaurant-checklists-improve-performance</image:caption><image:title>restaurant-checklists-improve-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobileFormsSoftware.png</image:loc><image:caption>mobileFormsSoftware</image:caption><image:title>mobileFormsSoftware</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/compliance-responsible-sales/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/working-together-mystery-shopping_13ea00cc032c70dce181bfeca5818588.png</image:loc><image:caption>working-together-mystery-shopping_13ea00cc032c70dce181bfeca5818588</image:caption><image:title>working-together-mystery-shopping_13ea00cc032c70dce181bfeca5818588</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/intouchshop-content_13ea00cc032c70dce181bfeca5818588.png</image:loc><image:caption>intouchshop-content_13ea00cc032c70dce181bfeca5818588</image:caption><image:title>intouchshop-content_13ea00cc032c70dce181bfeca5818588</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/intouchshop-quote_13ea00cc032c70dce181bfeca5818588.png</image:loc><image:caption>intouchshop-quote_13ea00cc032c70dce181bfeca5818588</image:caption><image:title>intouchshop-quote_13ea00cc032c70dce181bfeca5818588</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/wine-store-associate.jpg</image:loc><image:caption>wine-store-associate</image:caption><image:title>wine-store-associate</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/mystery-shopping-services-responsible-sales_46e24dcfd192df8833b956a531574b8c.jpg</image:loc><image:caption>mystery-shopping-services-responsible-sales_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>mystery-shopping-services-responsible-sales_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/grocery-shopping-self-serve-kiosks-vs-cashiers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers.jpg</image:loc><image:caption>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:caption><image:title>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/new-consumer-insights-for-november.jpg</image:loc><image:caption>new-consumer-insights-for-november</image:caption><image:title>new-consumer-insights-for-november</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpg</image:loc><image:caption>consumer-insights-and-the-annual-drive-thru-study_</image:caption><image:title>consumer-insights-and-the-annual-drive-thru-study_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-09-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-technology-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpg</image:loc><image:caption>Mystery Shopping for Innovation in Retail</image:caption><image:title>innovation-in-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpg</image:loc><image:caption>Measuring C-Store Technologies using Mystery Shopping</image:caption><image:title>convenience-store-technologies-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpg</image:loc><image:caption>The latest retail technology trends according to Intouch Insight's consumer perception survey data</image:caption><image:title>retail-technology-trends-from-consumer-perception-survey-data</image:title></image:image><lastmod>2026-06-29</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-experience-measurement-strategy</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpg</image:loc><image:caption>Ways to improve your customer experience measurement strategy</image:caption><image:title>customer-experience-measurement-strategies</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-07-17</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-agreement-with-st-hubert</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/fr/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-homepage-video-fr-1000x667.mp4/medium.jpg</video:thumbnail_loc><video:title>intouch-insight-homepage-video-fr-1000x667</video:title><video:description>intouch-insight-homepage-video-fr-1000x667</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-homepage-video-fr-1000x667.mp4</video:content_loc><video:duration>38</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchCheck™ Inspection Software</video:title><video:description>IntouchCheck™, is a robust inspection checklists &amp; forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4</video:content_loc><video:duration>109</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4/medium.jpg</video:thumbnail_loc><video:title>Intouch Insight CX Platform</video:title><video:description>intouch-insight-cx-platform</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4</video:content_loc><video:duration>125</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchShop® Mystery Shopping Services</video:title><video:description>Intouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4</video:content_loc><video:duration>97</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>mystery shopping company</video:tag><video:tag>mystery shopping</video:tag><video:tag>mystery shopping program</video:tag><video:tag>mystery shopping services</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/intouchcheck-inspection-software.png</image:loc><image:caption>IntouchCheck™ is a no-code, ready-to-use inspection software for multi-location brands.</image:caption><image:title>intouchcheck-inspection-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.png</image:loc><image:caption>highs</image:caption><image:title>highs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/dutch-bros-logo.png</image:loc><image:caption>dutch-bros-logo</image:caption><image:title>dutch-bros-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/turnip-truck.png</image:loc><image:caption>turnip-truck</image:caption><image:title>turnip-truck</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/papa_murphys.png</image:loc><image:caption>papa_murphys</image:caption><image:title>papa_murphys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/taco_time.png</image:loc><image:caption>taco_time</image:caption><image:title>taco_time</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/intouchshop-mystery-shopping-services.png</image:loc><image:caption>Get the unbiased picture of your brand performance at every location by measuring the service you provide against the standards you have set.</image:caption><image:title>intouchshop-mystery-shopping-services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/sandals.png</image:loc><image:caption>sandals</image:caption><image:title>sandals</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/golds-gym-logo.png</image:loc><image:caption>golds-gym-logo</image:caption><image:title>golds-gym-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/quick-chek.png</image:loc><image:caption>quick-chek</image:caption><image:title>quick-chek</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/cold-stone-creamery-logo.png</image:loc><image:caption>cold-stone-creamery-logo</image:caption><image:title>cold-stone-creamery-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/MTY-group-logo.png</image:loc><image:caption>MTY-group-logo</image:caption><image:title>MTY-group-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.png</image:loc><image:caption>executive-hotels</image:caption><image:title>executive-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/kum-go.png</image:loc><image:caption>kum-go</image:caption><image:title>kum-go</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/rutters.png</image:loc><image:caption>rutters</image:caption><image:title>rutters</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/mr_sub.png</image:loc><image:caption>mr_sub</image:caption><image:title>mr_sub</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/parkland_.png</image:loc><image:caption>parkland_</image:caption><image:title>parkland_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.png</image:loc><image:caption>manchu_wok</image:caption><image:title>manchu_wok</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/intouch-cx-intelligence-platform.png</image:loc><image:caption>Intouch CX Intelligence Platform helps you align your operations to deliver on customer expectations.</image:caption><image:title>intouch-cx-intelligence-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/homepage-header-background.png</image:loc><image:caption>homepage-header-background</image:caption><image:title>homepage-header-background</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/planet-smoothie-logo.png</image:loc><image:caption>planet-smoothie-logo</image:caption><image:title>planet-smoothie-logo</image:title></image:image><lastmod>2024-10-28</lastmod><priority>1.0</priority></url><url><loc>https://www.intouchinsight.com/blog/the-whats-next-of-journey-mapping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.png</image:loc><image:caption>The Right Approach to CX Interview with Jim Tincher Part 2</image:caption><image:title>The Right Approach to CX Interview with Jim Tincher Part 2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/journey-mapping-team-blog.jpg</image:loc><image:caption>journey-mapping-team-blog</image:caption><image:title>journey-mapping-team-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Journey-Mapping-Exercise.jpg</image:loc><image:caption>Journey-Mapping-Exercise</image:caption><image:title>Journey-Mapping-Exercise</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Jeannie-Walters.jpg</image:loc><image:caption>Jeannie-Walters</image:caption><image:title>Jeannie-Walters</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/pizza-trends-series-cstores-carryout</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpg</image:loc><image:caption>Exploring the trends on friendliness in the pizza industry for delivery and carryout</image:caption><image:title>friendliness-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-blog-banner-for-new-study.jpg</image:loc><image:caption>banner image indicating the new pizza study is available to download below.</image:caption><image:title>pizza-study-blog-banner-for-new-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpg</image:loc><image:caption>Are C-Stores Carryout Contenders in the Pizza Industry?</image:caption><image:title>cstores-carryout-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpg</image:loc><image:caption>Pizza Delivery &amp;amp; Carryout Report 2026 with the latest Pizza Trends</image:caption><image:title>pizza-study-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-speed-of-service-compared.jpg</image:loc><image:caption>Comparing C-store speed of service with pizza chains</image:caption><image:title>cstores-speed-of-service-compared</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/analytics/predictive/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-by-intouch-cx-platform.png</image:loc><image:caption>Predictive analytics by Intouch CX platform</image:caption><image:title>predictive-analytics-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-driver-by-importance.png</image:loc><image:caption>Predictive analytics driver by importance</image:caption><image:title>predictive-analytics-driver-by-importance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-predictions-by-intouch-cx-platform.png</image:loc><image:caption>Predictive analytics predictions by Intouch CX platform</image:caption><image:title>predictive-analytics-predictions-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/build-an-action-campaign-using-predictive-analytics.png</image:loc><image:caption>Build an action campaign using predictive analytics</image:caption><image:title>build-an-action-campaign-using-predictive-analytics</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/legal/code-of-conduct/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/capture/event-dashboard</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Reporting_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Event-Reporting_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Event-Reporting_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/IntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>IntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>IntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1.png</image:loc><image:caption>IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1</image:caption><image:title>IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/capture/captureDash.png</image:loc><image:caption>captureDash</image:caption><image:title>captureDash</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-57-38-18-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-09-2020-03-57-38-18-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-09-2020-03-57-38-18-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Real-time-Event-Communication_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Real-time-Event-Communication_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Real-time-Event-Communication_46e24dcfd192df8833b956a531574b8c</image:title></image:image><lastmod>2022-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-grants-stock-options-may-2022</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><lastmod>2022-05-25</lastmod></url><url><loc>https://www.intouchinsight.com/blog/2023-benchmark-data-for-drive-thrus</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpg</image:loc><image:caption>Blog Hero Images</image:caption><image:title>Blog Hero Images</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpg</image:loc><image:caption>Is the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Study</image:caption><image:title>drive-thru-customer-behavior-changes-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpg</image:loc><image:caption>consumer-insights-and-the-annual-drive-thru-study_</image:caption><image:title>consumer-insights-and-the-annual-drive-thru-study_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-10-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/make-the-most-of-routine-inspections</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpg</image:loc><image:caption>make-the-most-of-routine-inspections</image:caption><image:title>make-the-most-of-routine-inspections</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.png</image:loc><image:caption>cx-management-for-any-budget</image:caption><image:title>cx-management-for-any-budget</image:title></image:image><lastmod>2023-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/five-strategies-for-improving-restaurant-efficiency</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpg</image:loc><image:caption>strategies-for-improving-restaurant-efficiency</image:caption><image:title>strategies-for-improving-restaurant-efficiency</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpg</image:loc><image:caption>Quick service restaurant customer experience mistakes that you need to measure and fix this year.</image:caption><image:title>qsr-customer-experience-mistakes-and-fixes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-03-13</lastmod></url><url><loc>https://www.intouchinsight.com/blog/challenger-brands-drive-thru-study</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/drive-thru-checklist-blog-feature-image.png</image:loc><image:caption>drive-thru-checklist-blog-feature-image</image:caption><image:title>drive-thru-checklist-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/challenger-brands-for-drive-thru.jpg</image:loc><image:caption>Drive-thru customer at QSR - how to be a challenger brand</image:caption><image:title>challenger-brands-for-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/convenience-stores-report-may-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/What%20do%20consumers%20expect%20from%20your%20business_Twitter.png</image:loc><image:caption>What do consumers expect from your business_Twitter</image:caption><image:title>What do consumers expect from your business_Twitter</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/10-essential-restaurant-kpis-to-measure-customer-experience-success</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/undefined-Jul-11-2026-02-26-14-3880-PM.png</image:loc><image:caption>undefined-Jul-11-2026-02-26-14-3880-PM</image:caption><image:title>undefined-Jul-11-2026-02-26-14-3880-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpg</image:loc><image:caption>mystery-shopping-in-market-research</image:caption><image:title>mystery-shopping-in-market-research</image:title></image:image><lastmod>2026-07-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-new-restaurants-pay-off</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/emerging-experiences-intouch-insight-2024.jpg</image:loc><image:caption>emerging-experiences-intouch-insight-2024</image:caption><image:title>emerging-experiences-intouch-insight-2024</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-05-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/fy1results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/csat-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Mystery%20shopping%20&amp;%20Customer%20Satisfaction%20surveys--1.png</image:loc><image:caption>Mystery shopping &amp; Customer Satisfaction surveys--1</image:caption><image:title>Mystery shopping &amp; Customer Satisfaction surveys--1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/cem-score-cards.png</image:loc><image:caption>cem-score-cards</image:caption><image:title>cem-score-cards</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q3-2024-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-11-21</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retain-employees</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpg</image:loc><image:caption>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:caption><image:title>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/blog/hotel-csat-guest-loyalty</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/hotel-guest-loyalty.jpg</image:loc><image:caption>hotel-guest-loyalty</image:caption><image:title>hotel-guest-loyalty</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/usingFeedback.png</image:loc><image:caption>usingFeedback</image:caption><image:title>usingFeedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.png</image:loc><image:caption>hotel-guest-experience-mobile-forms</image:caption><image:title>hotel-guest-experience-mobile-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q2-2017-financial-results-record-revenues</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2017-09-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/rebrand</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/automation</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/automation-hub-by-intouch-cx-platform.png</image:loc><image:caption>automation-hub-by-intouch-cx-platform</image:caption><image:title>automation-hub-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/location-level-dashboards-and-reports.png</image:loc><image:caption>location-level-dashboards-and-reports</image:caption><image:title>location-level-dashboards-and-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/identify-areas-for-investigation.png</image:loc><image:caption>identify-areas-for-investigation</image:caption><image:title>identify-areas-for-investigation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/address-issues-using-automation-hub.png</image:loc><image:caption>address-issues-using-automation-hub</image:caption><image:title>address-issues-using-automation-hub</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/tips-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpg</image:loc><image:caption>Launching a mystery shopping program</image:caption><image:title>launching-a-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cast-your-line-top-6-methods-to-disseminate-your-survey</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.png</image:loc><image:caption>A Retrospective for Restauranteurs</image:caption><image:title>A Retrospective for Restauranteurs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpg</image:loc><image:caption>Top survey distribution methods to boost response rates</image:caption><image:title>survey-distribution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/usingFeedback.png</image:loc><image:caption>usingFeedback</image:caption><image:title>usingFeedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q1-2025-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20professional%20office%20environment%20where%20a%20group%20of%20diverse%20individuals%20is%20gathered%20around%20a%20large%20conference%20table%20They%20are%20engaged%20in%20a%20discussion%20with%20one%20person%20presenting%20data%20on%20a%20digital%20screen%20at%20the%20front%20of%20the%20room%20The%20sc-1.jpeg</image:loc><image:caption>The image features a professional office environment where a group of diverse individuals is gathered around a large conference table They are engaged in a discussion with one person presenting data on a digital screen at the front of the room The sc-1</image:caption><image:title>The image features a professional office environment where a group of diverse individuals is gathered around a large conference table They are engaged in a discussion with one person presenting data on a digital screen at the front of the room The sc-1</image:title></image:image><lastmod>2025-05-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-lower-restaurant-labor-costs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/privacymarketingsale</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/hotel-operations/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchCheck™ Inspection Software</video:title><video:description>IntouchCheck™, is a robust inspection checklists &amp; forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4</video:content_loc><video:duration>109</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/concord-hospitality-logo.png</image:loc><image:caption>concord-hospitality-logo</image:caption><image:title>concord-hospitality-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/pch-hotels-logo.png</image:loc><image:caption>pch-hotels-logo</image:caption><image:title>pch-hotels-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/blue-mountain-logo.png</image:loc><image:caption>blue-mountain-logo</image:caption><image:title>blue-mountain-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/days-hospitality-logo.png</image:loc><image:caption>days-hospitality-logo</image:caption><image:title>days-hospitality-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/sandals-logo.png</image:loc><image:caption>sandals-logo</image:caption><image:title>sandals-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/buckhead-america-logo.png</image:loc><image:caption>buckhead-america-logo</image:caption><image:title>buckhead-america-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/executive-hotels-resorts-logo.png</image:loc><image:caption>executive-hotels-resorts-logo</image:caption><image:title>executive-hotels-resorts-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/intouchcheck-resolve-issues-faster.png</image:loc><image:caption>IntouchCheck™ provides swift resolution to operational issues.</image:caption><image:title>intouchcheck-resolve-issues-faster</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/intouchcheck-drive-ongoing-improvements.png</image:loc><image:caption>IntouchCheck™ gives you visibility into operational data to identify areas for improvement.</image:caption><image:title>intouchcheck-drive-ongoing-improvements</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/inspection-software-for-hotels.png</image:loc><image:caption>Inspection software for hotels</image:caption><image:title>inspection-software-for-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/intouchcheck-streamline%20-task-management.png</image:loc><image:caption>Task management made easy with IntouchCheck™</image:caption><image:title>intouchcheck-streamline -task-management</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/complete-cx-view.png</image:loc><image:caption>complete-cx-view</image:caption><image:title>complete-cx-view</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/hotel-madison-logo.png</image:loc><image:caption>hotel-madison-logo</image:caption><image:title>hotel-madison-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/greens-logo.png</image:loc><image:caption>greens-logo</image:caption><image:title>greens-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/intouchcheck-ensure-consistency.png</image:loc><image:caption>Enrich your properties with well-maintained facilities and pristine rooms with IntouchCheck™</image:caption><image:title>intouchcheck-ensure-consistency</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/multi-location-businesses.png</image:loc><image:caption>multi-location-businesses</image:caption><image:title>multi-location-businesses</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/inspection-software/hotels/intouchcheck-train-and-retain-staff.png</image:loc><image:caption>Make it easy for employees to learn and execute operational procedures with IntouchCheck™</image:caption><image:title>intouchcheck-train-and-retain-staff</image:title></image:image><lastmod>2026-04-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-feedback</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Voice-of-the-Employee.jpg</image:loc><image:caption>Voice-of-the-Employee</image:caption><image:title>Voice-of-the-Employee</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/retail-customer-experience/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Michele Truelove, High's.</video:title><video:description>See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>customerexperience</video:tag><video:tag>ClientTestimonial</video:tag><video:tag>IntouchInsight</video:tag><video:tag>Mysteryshopping</video:tag><video:tag>CXPlatform</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-toolkit.jpg</image:loc><image:caption>Download our Customer Experience Management Toolkit, encompassing guiding principles, essential tools, and critical elements to elevate your strategy.</image:caption><image:title>customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/online-shopping-trends.jpg</image:loc><image:caption>Online shopping key trends</image:caption><image:title>online-shopping-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpg</image:loc><image:caption>A comprehensive guide for retail store chains to relaunching their mystery shopping program for CX excellence</image:caption><image:title>guide-to-myster-shopping-for-retail-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pet-store-consumer-insights.jpg</image:loc><image:caption>Learn about pet store purchasing habits of consumers across the US.</image:caption><image:title>pet-store-consumer-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/voice-of-customers-program-for-retailers.png</image:loc><image:caption>A customer filling up csat survey after shopping at a retail store. </image:caption><image:title>voice-of-customers-program-for-retailers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-digital-audits-and-inspections.jpg</image:loc><image:caption>Explore our comprehensive guide on digital audits and inspections, designed to streamline both back-of-the-house and front-of-the-house operations.</image:caption><image:title>guide-to-digital-audits-and-inspections</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/operational-audit-for-retailers.png</image:loc><image:caption>An independent contractor is performing an audit in-store with an employee.</image:caption><image:title>operational-audit-for-retailers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-trends.jpg</image:loc><image:caption>Exploring retail tech trends</image:caption><image:title>retail-tech-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/back-to-school-shopping-insights.jpg</image:loc><image:caption>Back to school shopping insights</image:caption><image:title>back-to-school-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpg</image:loc><image:caption>Consumer holiday shopping preferences</image:caption><image:title>consumer-holiday-shopping-preferences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-grocery-preferences-market-study.png</image:loc><image:caption>A brief insight on five grocery store chains.</image:caption><image:title>american-grocery-preferences-market-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/mystery-shopping-for-retail-stores.png</image:loc><image:caption>A mystery shopper evaluating execution of brand service standards at a retail store.</image:caption><image:title>mystery-shopping-for-retail-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/retail-stores.jpg</image:loc><image:caption>People walking in a mall.</image:caption><image:title>retail-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/saq-logo.png</image:loc><image:caption>SAQ logo</image:caption><image:title>saq-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpg</image:loc><image:caption>Insights on consumer interaction with insurance companies.</image:caption><image:title>insurance-experience-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpg</image:loc><image:caption>Discover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.</image:caption><image:title>guide-to-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-for-tobacco-products.jpg</image:loc><image:caption>Age verification for tobacco products</image:caption><image:title>age-verification-for-tobacco-products</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/jean-coutu-logo.png</image:loc><image:caption>Jean Coutu logo</image:caption><image:title>jean-coutu-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/giant-tiger-logo.png</image:loc><image:caption>Giant Tiger logo</image:caption><image:title>giant-tiger-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/digital-checklists-inspection-for-retailers.png</image:loc><image:caption>An employee is performing interanl inspections using digital checklists.</image:caption><image:title>digital-checklists-inspection-for-retailers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpg</image:loc><image:caption>The latest retail technology trends according to Intouch Insight's consumer perception survey data</image:caption><image:title>retail-technology-trends-from-consumer-perception-survey-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/customer-experience-dashboard.png</image:loc><image:caption>Get a 360° CX view by bringing all your programs together.</image:caption><image:title>customer-experience-dashboard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/beer-store-logo.png</image:loc><image:caption>Beer Store logo</image:caption><image:title>beer-store-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/canadian-tire-logo.png</image:loc><image:caption>Canadian Tire logo</image:caption><image:title>canadian-tire-logo</image:title></image:image><lastmod>2026-07-10</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-in-market-research/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpg</image:loc><image:caption>mystery-shopping-in-market-research</image:caption><image:title>mystery-shopping-in-market-research</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/hotel-guest-experience-mobile-forms</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.png</image:loc><image:caption>hotel-guest-experience-mobile-forms</image:caption><image:title>hotel-guest-experience-mobile-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/grocery-store-customer-experience/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-grocery/operational-audit-for-grocery-stores.png</image:loc><image:caption>An independednt contractor performing an operational audit at the store.</image:caption><image:title>operational-audit-for-grocery-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/turnip-truck-logo.png</image:loc><image:caption>Turnip Truck logo</image:caption><image:title>turnip-truck-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-grocery/cx-dashborad-for-grocery-stores.png</image:loc><image:caption>A holistic CX dashboard for all your programs </image:caption><image:title>cx-dashborad-for-grocery-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-store-customer-experience.jpg</image:loc><image:caption>grocery-store-customer-experience</image:caption><image:title>grocery-store-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-digital-audits-and-inspections.jpg</image:loc><image:caption>Explore our comprehensive guide on digital audits and inspections, designed to streamline both back-of-the-house and front-of-the-house operations.</image:caption><image:title>guide-to-digital-audits-and-inspections</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpg</image:loc><image:caption>Discover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.</image:caption><image:title>guide-to-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-grocery-stores.jpg</image:loc><image:caption>A comprehensive guide for grocery store chains to relaunching their mystery shopping program for CX excellence</image:caption><image:title>guide-to-myster-shopping-for-grocery-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-toolkit.jpg</image:loc><image:caption>Download our Customer Experience Management Toolkit, encompassing guiding principles, essential tools, and critical elements to elevate your strategy.</image:caption><image:title>customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/rutters-logo.png</image:loc><image:caption>Rutter's logo</image:caption><image:title>rutters-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mothers-market-kitchen-logo.png</image:loc><image:caption>Mother's Market &amp; Kitchen logo</image:caption><image:title>mothers-market-kitchen-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-grocery/cx-solution-for-grocery.jpg</image:loc><image:caption>cx-solution-for-grocery</image:caption><image:title>cx-solution-for-grocery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/metro-logo.png</image:loc><image:caption>Metro logo</image:caption><image:title>metro-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.png</image:loc><image:caption>Sobeys logo</image:caption><image:title>sobeys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/safeway-logo.png</image:loc><image:caption>Safeway logo</image:caption><image:title>safeway-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-grocery/digital-checklist-inspections-for-grocery-stores.png</image:loc><image:caption>An employee performing internal checks using a digital inspection and checklist software.</image:caption><image:title>digital-checklist-inspections-for-grocery-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-grocery/mystery-shopping-for-grocery-stores.png</image:loc><image:caption>A customer mystery shopping at a grocery store.</image:caption><image:title>mystery-shopping-for-grocery-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/down-to-earth-logo.png</image:loc><image:caption>Down to Earth logo</image:caption><image:title>down-to-earth-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-grocery/survey-tool-for-grocery-store.png</image:loc><image:caption>A customer is filling up a survey post purchase.</image:caption><image:title>survey-tool-for-grocery-store</image:title></image:image><lastmod>2026-07-10</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/restaurant-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpg</image:loc><image:caption>strategies-for-improving-restaurant-efficiency</image:caption><image:title>strategies-for-improving-restaurant-efficiency</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpg</image:loc><image:caption>Pizza Delivery &amp;amp; Carryout Report 2026 with the latest Pizza Trends</image:caption><image:title>pizza-study-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-06-26</lastmod></url><url><loc>https://www.intouchinsight.com/fr/who-we-are/contact-us</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-59-14-30-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-09-2020-03-59-14-30-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-09-2020-03-59-14-30-PM</image:title></image:image><lastmod>2025-02-06</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/75000-usd-new-monthly-recurring-revenue</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-heritage-partners-group-boosts-revenue-growth-with-intouch-insight</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4/medium.jpg</video:thumbnail_loc><video:title>Testimonial video of Wendy's franchisee for Intouch Insight</video:title><video:description>See how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and operational compliance, leading to an overall increase in sales from three to five percent all-day growth.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4</video:content_loc><video:duration>165</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>client testimonial</video:tag><video:tag>mystery shopping</video:tag><video:tag>restaurants</video:tag><video:tag>franchisee</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpg</image:loc><image:caption>How to turn a generic mystery shopping evaluation into a great one</image:caption><image:title>creating-great-mystery-shopping-evaluations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpg</image:loc><image:caption>Learn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.</image:caption><image:title>marcos-pizza-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-thumbnail-blog.jpg</image:loc><image:caption>Learn how Intouch Insight's Mystery Shopping Program provided Heritage Partners Group with insights into both customer experience and operational compliance.</image:caption><image:title>heritage-partners-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/2023-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/fr/comparison-dashboard-by-intouch-insight.png</image:loc><image:caption>comparison-dashboard-by-intouch-insight</image:caption><image:title>comparison-dashboard-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/fr/case-management-reporting-by-intouch-cx-platform.png</image:loc><image:caption>case-management-reporting-by-intouch-cx-platform</image:caption><image:title>case-management-reporting-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-platform-white-glove-approach.png</image:loc><image:caption>CX-platform-white-glove-approach</image:caption><image:title>CX-platform-white-glove-approach</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/fr/realtime-notifications-through-triggers.png</image:loc><image:caption>realtime-notifications-through-triggers</image:caption><image:title>realtime-notifications-through-triggers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/fr/cx-intelligence-platform-by-intouch-insight.png</image:loc><image:caption>cx-intelligence-platform-by-intouch-insight</image:caption><image:title>cx-intelligence-platform-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-Platform-Intouch-Insight.png</image:loc><image:caption>CX-Platform-Intouch-Insight</image:caption><image:title>CX-Platform-Intouch-Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-innovation-in-retail</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpg</image:loc><image:caption>Customer using a digital kiosk in-store</image:caption><image:title>customer-using-in-store-kiosk</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpg</image:loc><image:caption>Mystery Shopping for Innovation in Retail</image:caption><image:title>innovation-in-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpg</image:loc><image:caption>The latest retail technology trends according to Intouch Insight's consumer perception survey data</image:caption><image:title>retail-technology-trends-from-consumer-perception-survey-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/analytics</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/reporting-and-dashboards-page/CX-Analytics-Reporting-Dashboards-Intouch-Intouch.png</image:loc><image:caption>CX-Analytics-Reporting-Dashboards-Intouch-Intouch</image:caption><image:title>CX-Analytics-Reporting-Dashboards-Intouch-Intouch</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/cx-analytics-dashboards-by-intouch-insight.png</image:loc><image:caption>cx-analytics-dashboards-by-intouch-insight</image:caption><image:title>cx-analytics-dashboards-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/comparison-dashboard-by-intouch-insight.png</image:loc><image:caption>comparison-dashboard-by-intouch-insight</image:caption><image:title>comparison-dashboard-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/cx-analytics-performance-trends-dashboard-by-intouch-insight.png</image:loc><image:caption>cx-analytics-performance-trends-dashboard-by-intouch-insight</image:caption><image:title>cx-analytics-performance-trends-dashboard-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/cx-analytics-reporting-actions-by-intouch-insight.png</image:loc><image:caption>cx-analytics-reporting-actions-by-intouch-insight</image:caption><image:title>cx-analytics-reporting-actions-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><lastmod>2023-12-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cut-restaurant-food-costs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Control_Restaurant_Food_Cost-compressed.jpg</image:loc><image:caption>Control_Restaurant_Food_Cost-compressed</image:caption><image:title>Control_Restaurant_Food_Cost-compressed</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.png</image:loc><image:caption>A Closer Look at the Restaurant Industry</image:caption><image:title>A Closer Look at the Restaurant Industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/why-mobile-forms-trump-paper-forms</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.png</image:loc><image:caption>mobile-checklists-improve-retail-execution</image:caption><image:title>mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpg</image:loc><image:caption>restaurant-checklists-improve-performance</image:caption><image:title>restaurant-checklists-improve-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/why-mobile-forms-trump-paper-forms.png</image:loc><image:caption>why-mobile-forms-trump-paper-forms</image:caption><image:title>why-mobile-forms-trump-paper-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/doordash-leads-thirdparty-delivery</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-third-party-delivery-website-tile.jpg</image:loc><image:caption>Sign-up to receive the Third-Party Delivery Report directly in your inbox.</image:caption><image:title>2024-third-party-delivery-website-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-09-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/planet-microcap-showcase-sept-2024</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-09-04</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-adds-cxo</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/IntouchInsight-CXO-Lisa-van-Kesteren.jpg</image:loc><image:caption>IntouchInsight-CXO-Lisa-van-Kesteren</image:caption><image:title>IntouchInsight-CXO-Lisa-van-Kesteren</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-guide-holiday-shopping-season</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/items-purchased-black-friday-cyber-monday.jpg</image:loc><image:caption>Items typically purchased on black friday and cyber monday</image:caption><image:title>items-purchased-black-friday-cyber-monday</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpg</image:loc><image:caption>Mystery Shopping for Innovation in Retail</image:caption><image:title>innovation-in-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-guide-holiday-shopping-season.jpg</image:loc><image:caption>Retail guide: getting your store ready for the holiday shopping season </image:caption><image:title>retail-guide-holiday-shopping-season</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/video-mystery-shopping-for-human-experience</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Jordan Taylor, Director of Training, Alpaca Chicken</video:title><video:description>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4</video:content_loc><video:duration>114</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>IntouchInsight</video:tag><video:tag>videomysteryshopping</video:tag><video:tag>AlpacaChicken</video:tag><video:tag>Clienttestimonial</video:tag><video:tag>mysteryshopping</video:tag><video:tag>videoinsights</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpg</image:loc><image:caption>Exploring How Video Mystery Shopping Captures the Human Side of Service</image:caption><image:title>video-mystery-shopping-human-side-of-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/steps-for-video-mystery-shopping.jpg</image:loc><image:caption>The steps of how video mystery shopping works</image:caption><image:title>steps-for-video-mystery-shopping</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/revenueincrease</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/experiences-that-matter</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/CX%20Lessons%20from%202020%20%7C%20Intouch%20Insight%20Blog.png</image:loc><image:caption>CX Lessons from 2020 | Intouch Insight Blog</image:caption><image:title>CX Lessons from 2020 | Intouch Insight Blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e.jpg</image:loc><image:caption>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:caption><image:title>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpg</image:loc><image:caption>Measuring C-Store Technologies using Mystery Shopping</image:caption><image:title>convenience-store-technologies-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Experiences-that-Matter-Twitter.png</image:loc><image:caption>Experiences-that-Matter-Twitter</image:caption><image:title>Experiences-that-Matter-Twitter</image:title></image:image><lastmod>2024-08-07</lastmod></url><url><loc>https://www.intouchinsight.com/blog/switch-to-operational-audit-software</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.png</image:loc><image:caption>responsible-sales-blog</image:caption><image:title>responsible-sales-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpg</image:loc><image:caption>Tobacco Compliance Insights from the Age Verification Study 2025</image:caption><image:title>tobacco-compliance-age-verification-study</image:title></image:image><lastmod>2023-12-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-interview-abc-fine-wine-spirits</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-915217758.jpg</image:loc><image:caption>iStock-915217758</image:caption><image:title>iStock-915217758</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpg</image:loc><image:caption>intouch-insight-customer-experience-toolkit</image:caption><image:title>intouch-insight-customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/travel-center-services-experience.jpg</image:loc><image:caption>Travel center services experience</image:caption><image:title>travel-center-services-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-definitive-agreement-to-acquire-seelevel-hx</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q3-2023-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/grantsstockoptions</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2021-04-30</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-qsr-innovation-evaluation</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpg</image:loc><image:caption>Customer using a digital kiosk in-store</image:caption><image:title>customer-using-in-store-kiosk</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpg</image:loc><image:caption>Emerging Experience 2024 cta banner</image:caption><image:title>emerging-experiences-download-report </image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/grocery-mystery-shopping-program-to-improve-performance</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpg</image:loc><image:caption>Customer using a digital kiosk in-store</image:caption><image:title>customer-using-in-store-kiosk</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/who-we-are/contact-us/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-07-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/unveiling-key-online-shopping-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers.jpg</image:loc><image:caption>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:caption><image:title>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/retail-purchasing-habits-and-dollar-store-trends.jpg</image:loc><image:caption>retail-purchasing-habits-and-dollar-store-trends</image:caption><image:title>retail-purchasing-habits-and-dollar-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-technology-and-online-shopping.jpg</image:loc><image:caption>Data on consumers' usage of AI technology while online shopping</image:caption><image:title>ai-technology-and-online-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-shopping-trends-delivery-speed.jpg</image:loc><image:caption>The three top factors influencing online shopping</image:caption><image:title>online-shopping-trends-delivery-speed</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-shopping-trends.jpg</image:loc><image:caption>Unveiling key online shopping trends for 2024</image:caption><image:title>online-shopping-trends</image:title></image:image><lastmod>2024-07-23</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/pizza-study-dominos-dominates</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-delivery-and-carryout-study-featured.jpg</image:loc><image:caption>Download Intouch Insight’s first-of-its-kind report on Pizza Delivery &amp;amp; Carryout Trends.</image:caption><image:title>pizza-delivery-and-carryout-study-featured</image:title></image:image><lastmod>2025-03-03</lastmod></url><url><loc>https://www.intouchinsight.com/blog/jimmy-johns-bushwood-investments-boost-sales-and-guest-experiences</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John's</video:title><video:description>See how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4</video:content_loc><video:duration>107</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>clienttestimonial</video:tag><video:tag>JimmyJohn's</video:tag><video:tag>IntouchInsight</video:tag><video:tag>mysteryshopping</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpg</image:loc><image:caption>Discover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.</image:caption><image:title>jimmy-johns-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpg</image:loc><image:caption>See how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.</image:caption><image:title>shake-shack-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.png</image:loc><image:caption>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</image:caption><image:title>alpaca-chicken-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpg</image:loc><image:caption>See How Intouch Insight Boosts Retail Merchandising For a Global CPG Brand</image:caption><image:title>substance-collective-thumbnail-blog-min</image:title></image:image><lastmod>2025-12-12</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/food-on-demand-2017/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-delivery-timegraph.png</image:loc><image:caption>2017-Food-on-Demand-delivery-timegraph</image:caption><image:title>2017-Food-on-Demand-delivery-timegraph</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-Results-per-city-graph.png</image:loc><image:caption>2017-Food-on-Demand-Results-per-city-graph</image:caption><image:title>2017-Food-on-Demand-Results-per-city-graph</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-Study.jpg</image:loc><image:caption>2017-Food-on-Demand-Study</image:caption><image:title>2017-Food-on-Demand-Study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-total-cost-of-ordergraph.png</image:loc><image:caption>2017-Food-on-Demand-total-cost-of-ordergraph</image:caption><image:title>2017-Food-on-Demand-total-cost-of-ordergraph</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/grants-stock-options</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><lastmod>2021-04-30</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-employee-handbook</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Employee%20Handbook.png</image:loc><image:caption>Employee Handbook</image:caption><image:title>Employee Handbook</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png</image:loc><image:caption>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:caption><image:title>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/restaurant-employee-handbook.png</image:loc><image:caption>restaurant-employee-handbook</image:caption><image:title>restaurant-employee-handbook</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-closes-performalogics-and-mobilforce-acquisition</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-experience-insights-travel-centers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpg</image:loc><image:caption>Exploring the trends on friendliness in the pizza industry for delivery and carryout</image:caption><image:title>friendliness-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpg</image:loc><image:caption>On-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.</image:caption><image:title>on-premises-study-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/overall-customer-experience-travel-center.jpg</image:loc><image:caption>Intouch insight data on customer experience in travel centers</image:caption><image:title>overall-customer-experience-travel-center</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/travel-center-services-experience.jpg</image:loc><image:caption>Travel center services experience</image:caption><image:title>travel-center-services-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-of-service-travel-center.jpg</image:loc><image:caption>Intouch insight data on friendliness in travel centers</image:caption><image:title>friendliness-of-service-travel-center</image:title></image:image><lastmod>2026-06-08</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/data-integration</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-11-11-19-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/api-access-for-advanced-integrations.png</image:loc><image:caption>api-access-for-advanced-integrations</image:caption><image:title>api-access-for-advanced-integrations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/integrate-data-using-connectors-webhooks.png</image:loc><image:caption>integrate-data-using-connectors-webhooks</image:caption><image:title>integrate-data-using-connectors-webhooks</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/import-external-data.png</image:loc><image:caption>import-external-data</image:caption><image:title>import-external-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/integrations-page/Intouch-Insight-Integrations-Data-Imports.png</image:loc><image:caption>Intouch-Insight-Integrations-Data-Imports</image:caption><image:title>Intouch-Insight-Integrations-Data-Imports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/fr/data-integration-cx-platform.png</image:loc><image:caption>data-integration-cx-platform</image:caption><image:title>data-integration-cx-platform</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/changing-consumer-habits-post-covid-19-may-2021/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits%20Report%202021%20-%20Retail%20Featured%20Image.png</image:loc><image:caption>Changes in Consumer Habits Report 2021 - Retail Featured Image</image:caption><image:title>Changes in Consumer Habits Report 2021 - Retail Featured Image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/oil-gas-inspections</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/why-mobile-forms-trump-paper-forms.png</image:loc><image:caption>why-mobile-forms-trump-paper-forms</image:caption><image:title>why-mobile-forms-trump-paper-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.png</image:loc><image:caption>hotel-guest-experience-mobile-forms</image:caption><image:title>hotel-guest-experience-mobile-forms</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/types-of-mystery-shopping</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Jordan Taylor, Director of Training, Alpaca Chicken</video:title><video:description>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4</video:content_loc><video:duration>114</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>IntouchInsight</video:tag><video:tag>videomysteryshopping</video:tag><video:tag>AlpacaChicken</video:tag><video:tag>Clienttestimonial</video:tag><video:tag>mysteryshopping</video:tag><video:tag>videoinsights</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpg</image:loc><image:caption>Launching a mystery shopping program</image:caption><image:title>launching-a-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><lastmod>2026-06-12</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-fix-the-customer-experience-quagmire</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data.jpg</image:loc><image:caption>Too-Much-Customer_Experience-Data</image:caption><image:title>Too-Much-Customer_Experience-Data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/do-more-with-data.png</image:loc><image:caption>do-more-with-data</image:caption><image:title>do-more-with-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpg</image:loc><image:caption>mobile-data-collection-for-operations</image:caption><image:title>mobile-data-collection-for-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/3-powerful-ways-to-visualize-your-data.png</image:loc><image:caption>3-powerful-ways-to-visualize-your-data</image:caption><image:title>3-powerful-ways-to-visualize-your-data</image:title></image:image><lastmod>2023-12-12</lastmod></url><url><loc>https://www.intouchinsight.com/resources/customer-experience-ebooks-whitepapers/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Designing%20a%20World-Class%20CX%20Approach%20Creating%20Your%20Customer%20Experience%20Approach%20for%20Maximum%20Impact.png</image:loc><image:caption>Designing a World-Class CX Approach Creating Your Customer Experience Approach for Maximum Impact</image:caption><image:title>Designing a World-Class CX Approach Creating Your Customer Experience Approach for Maximum Impact</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Marketers%20Checklist%2020%20Tips%20for%20Event%20Marketing%20Optimization.png</image:loc><image:caption>Marketers Checklist 20 Tips for Event Marketing Optimization</image:caption><image:title>Marketers Checklist 20 Tips for Event Marketing Optimization</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/How%20to%20Use%20Restaurant%20Opening%20and%20Closing%20Checklists%20to%20Cut%20Labor%20Costs.png</image:loc><image:caption>How to Use Restaurant Opening and Closing Checklists to Cut Labor Costs</image:caption><image:title>How to Use Restaurant Opening and Closing Checklists to Cut Labor Costs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Serving%20Up%20Success%20Three%20Ways%20to%20Cut%20Costs%20&amp;%20Help%20your%20Restaurant%20Turn%20a%20Profit.png</image:loc><image:caption>Serving Up Success Three Ways to Cut Costs &amp; Help your Restaurant Turn a Profit</image:caption><image:title>Serving Up Success Three Ways to Cut Costs &amp; Help your Restaurant Turn a Profit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2018%20CSP%20Intouch%20Insight%20Mystery%20Shop%20Study.png</image:loc><image:caption>2018 CSP Intouch Insight Mystery Shop Study</image:caption><image:title>2018 CSP Intouch Insight Mystery Shop Study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/The%20ROI%20of%20Restaurant%20Customer%20Experience%2010%20Restaurant%20KPIs%20You%20Should%20Be%20Tracking.png</image:loc><image:caption>The ROI of Restaurant Customer Experience 10 Restaurant KPIs You Should Be Tracking</image:caption><image:title>The ROI of Restaurant Customer Experience 10 Restaurant KPIs You Should Be Tracking</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/A%20Complete%20Guide%20to%20Improving%20Event%20Marketing%20ROI.png</image:loc><image:caption>A Complete Guide to Improving Event Marketing ROI</image:caption><image:title>A Complete Guide to Improving Event Marketing ROI</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Managers%20Guide%20Three%20Steps%20for%20Launching%20a%20Successful%20Mystery%20Shopping%20Program.png</image:loc><image:caption>Managers Guide Three Steps for Launching a Successful Mystery Shopping Program</image:caption><image:title>Managers Guide Three Steps for Launching a Successful Mystery Shopping Program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Four%20Things%20You%20Need%20to%20Know%20Before%20Launching%20a%20Mystery%20Shopping%20Program.png</image:loc><image:caption>Four Things You Need to Know Before Launching a Mystery Shopping Program</image:caption><image:title>Four Things You Need to Know Before Launching a Mystery Shopping Program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Template%20Metrics%20that%20Matter%20to%20ROI%20Driven%20Event%20Marketing.png</image:loc><image:caption>Template Metrics that Matter to ROI Driven Event Marketing</image:caption><image:title>Template Metrics that Matter to ROI Driven Event Marketing</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/x_Intouch%20Insight%202017/2017%20Petro-Convenience%20Industry%20Benchmarking%20Study.png</image:loc><image:caption>2017 Petro-Convenience Industry Benchmarking Study</image:caption><image:title>2017 Petro-Convenience Industry Benchmarking Study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Why%20No%20Ones%20Following%20your%20Employee%20Handbook%20and%20How%20to%20Fix%20It.png</image:loc><image:caption>Why No Ones Following your Employee Handbook and How to Fix It</image:caption><image:title>Why No Ones Following your Employee Handbook and How to Fix It</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Four%20Winning%20Strategies%20Used%20by%20Top%20Brands%20to%20Save%20Time%20and%20Cut%20Costs.png</image:loc><image:caption>Four Winning Strategies Used by Top Brands to Save Time and Cut Costs</image:caption><image:title>Four Winning Strategies Used by Top Brands to Save Time and Cut Costs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2015%20Petro-Convenience%20Industry%20Benchmarking%20Study.png</image:loc><image:caption>2015 Petro-Convenience Industry Benchmarking Study</image:caption><image:title>2015 Petro-Convenience Industry Benchmarking Study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/The%20What.%20The%20So%20What.%20The%20Now%20What%20From%20Customer%20Experience%20Data%20to%20Outcomes%20-%20And%20Everything%20In%20Between.png</image:loc><image:caption>The What. The So What. The Now What From Customer Experience Data to Outcomes - And Everything In Between</image:caption><image:title>The What. The So What. The Now What From Customer Experience Data to Outcomes - And Everything In Between</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2016%20Petro-Convenience%20Industry%20Benchmarking%20Study.png</image:loc><image:caption>2016 Petro-Convenience Industry Benchmarking Study</image:caption><image:title>2016 Petro-Convenience Industry Benchmarking Study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/Covid-19-Consumer-Survey.jpg</image:loc><image:caption>Covid-19-Consumer-Survey</image:caption><image:title>Covid-19-Consumer-Survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-06-02</lastmod><priority>0.6</priority></url><url><loc>https://www.intouchinsight.com/blog/breakfast-trends-popular-pizza-joints-and-ai-in-the-drive-thru</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpg</image:loc><image:caption>may-2023-consumer-data</image:caption><image:title>may-2023-consumer-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpg</image:loc><image:caption>holiday-shopping-black-friday-collecting-feedback</image:caption><image:title>holiday-shopping-black-friday-collecting-feedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpg</image:loc><image:caption>breakfast-pizza-drive-thru</image:caption><image:title>breakfast-pizza-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-04-11</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-friendliness-in-restaurants.jpg</image:loc><image:caption>Impact of friendliness in restaurant mystery shopping</image:caption><image:title>impact-of-friendliness-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/top-suggested-items.png</image:loc><image:caption>Top 3 suggested fast food items</image:caption><image:title>top-suggested-items</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/kpis-for-online-food-delivery</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpg</image:loc><image:caption>Restaurants vs. c-stores in food delivery</image:caption><image:title>restaurants-vs-cstores-for-food-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpg</image:loc><image:caption>Third-Party Delivery Report 2025 - Promised in the App. Proven at the Door.</image:caption><image:title>third-party-delivery-report-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/kpis-for-online-food-delivery-blog.jpg</image:loc><image:caption>kpis-for-online-food-delivery-blog</image:caption><image:title>kpis-for-online-food-delivery-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2025-09-19</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-announces-growth-for-q1-2020</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/resources/inspection-checklist-template/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-50-43-38-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-50-43-38-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-50-43-38-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-57-38-18-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-09-2020-03-57-38-18-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-09-2020-03-57-38-18-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Screen%20Shot%202020-09-15%20at%2012.43.44%20PM.png</image:loc><image:caption>Screen Shot 2020-09-15 at 12.43.44 PM</image:caption><image:title>Screen Shot 2020-09-15 at 12.43.44 PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-06-02</lastmod><priority>0.6</priority></url><url><loc>https://www.intouchinsight.com/blog/consumer-habits-lessons-learned-during-a-year-of-uncertainty</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/new-consumer-insights-for-november.jpg</image:loc><image:caption>new-consumer-insights-for-november</image:caption><image:title>new-consumer-insights-for-november</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.png</image:loc><image:caption>consumer-trends-reports</image:caption><image:title>consumer-trends-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.png</image:loc><image:caption>A Closer Look at the Restaurant Industry</image:caption><image:title>A Closer Look at the Restaurant Industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/changesInConsumerHabitsSpring2021.png</image:loc><image:caption>changesInConsumerHabitsSpring2021</image:caption><image:title>changesInConsumerHabitsSpring2021</image:title></image:image><lastmod>2024-03-19</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-grants-stock-options</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2021-04-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch_insight_announces_new_rsu_plan_and_amends_option_plan</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/improve-retail-floor-safety-and-reduce-slip-and-fall</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-touchpoints.jpg</image:loc><image:caption>The floor safety touchpoints all retailers must manage</image:caption><image:title>retail-floor-safety-touchpoints</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpg</image:loc><image:caption>make-the-most-of-routine-inspections</image:caption><image:title>make-the-most-of-routine-inspections</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-08</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-2016-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2017-03-27</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-form-software</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpg</image:loc><image:caption>mobile-data-collection-for-operations</image:caption><image:title>mobile-data-collection-for-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png</image:loc><image:caption>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:caption><image:title>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/require-photos-action-plan.png</image:loc><image:caption>require-photos-action-plan</image:caption><image:title>require-photos-action-plan</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-form-software.png</image:loc><image:caption>mobile-form-software</image:caption><image:title>mobile-form-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-forms-software-fullest-potential.png</image:loc><image:caption>mobile-forms-software-fullest-potential</image:caption><image:title>mobile-forms-software-fullest-potential</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-florida-based-marcos-franchisees-drive-success-with-cx-and-mystery-shopping</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>Case study video testimonial for Intouch Insight by Marcos Pizza</video:title><video:description>marcos-pizza-testimonial-full</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpg</image:loc><image:caption>Exploring the trends on friendliness in the pizza industry for delivery and carryout</image:caption><image:title>friendliness-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpg</image:loc><image:caption>Pizza Delivery &amp;amp; Carryout Report 2026 with the latest Pizza Trends</image:caption><image:title>pizza-study-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpg</image:loc><image:caption>A video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.</image:caption><image:title>highs-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpg</image:loc><image:caption>Learn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.</image:caption><image:title>marcos-pizza-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/american-coffee-preferences-a-brief-insight</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpg</image:loc><image:caption>AI in Customer Experience: The Future of Drive-Thru Efficiency</image:caption><image:title>ai-customer-experience-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-experience-coffee-chains.jpg</image:loc><image:caption>Drive-thru experience at coffee chain</image:caption><image:title>drive-thru-experience-coffee-chains</image:title></image:image><lastmod>2024-03-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/why-you-need-a-blended-approach-to-cem</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpg</image:loc><image:caption>Customer retention matters</image:caption><image:title>customer-retention</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-1140166411.jpg</image:loc><image:caption>iStock-1140166411</image:caption><image:title>iStock-1140166411</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-key-to-cultivating-loyalty-taking-action-on-customer-feedback</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Mystery%20shopping%20&amp;%20Customer%20Satisfaction%20surveys--1.png</image:loc><image:caption>Mystery shopping &amp; Customer Satisfaction surveys--1</image:caption><image:title>Mystery shopping &amp; Customer Satisfaction surveys--1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/take-action-customer-feedback.jpg</image:loc><image:caption>take-action-customer-feedback</image:caption><image:title>take-action-customer-feedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/jim-bass.jpg</image:loc><image:caption>jim-bass</image:caption><image:title>jim-bass</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/consumer-insights-and-the-annual-drive-thru-study</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpg</image:loc><image:caption>consumer-insights-and-the-annual-drive-thru-study_</image:caption><image:title>consumer-insights-and-the-annual-drive-thru-study_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/impact-of-friendliness.jpg</image:loc><image:caption>impact-of-friendliness</image:caption><image:title>impact-of-friendliness</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpg</image:loc><image:caption>Blog Hero Images</image:caption><image:title>Blog Hero Images</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/improve-friendliness.jpg</image:loc><image:caption>improve-friendliness</image:caption><image:title>improve-friendliness</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/communication-and-accuracy.jpg</image:loc><image:caption>communication-and-accuracy</image:caption><image:title>communication-and-accuracy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-drive-thru-priorities.jpg</image:loc><image:caption>consumer-drive-thru-priorities</image:caption><image:title>consumer-drive-thru-priorities</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/improved-communication.jpg</image:loc><image:caption>improved-communication</image:caption><image:title>improved-communication</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/poor-experience-factors.jpg</image:loc><image:caption>poor-experience-factors</image:caption><image:title>poor-experience-factors</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpg</image:loc><image:caption>breakfast-pizza-drive-thru</image:caption><image:title>breakfast-pizza-drive-thru</image:title></image:image><lastmod>2023-10-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q2-2025-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20modern%20office%20environment%20with%20a%20sleek%20conference%20room%20bathed%20in%20natural%20light%20The%20room%20features%20a%20large%20glass%20table%20surrounded%20by%20ergonomic%20chairs%20and%20a%20digital%20screen%20on%20the%20wall%20displaying%20financial%20graphs%20and%20figures-1.png</image:loc><image:caption>The image depicts a modern office environment with a sleek conference room bathed in natural light The room features a large glass table surrounded by ergonomic chairs and a digital screen on the wall displaying financial graphs and figures-1</image:caption><image:title>The image depicts a modern office environment with a sleek conference room bathed in natural light The room features a large glass table surrounded by ergonomic chairs and a digital screen on the wall displaying financial graphs and figures-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2025-08-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-closes-seelevel-acquisition</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/back-to-school-shopping-insights.jpg</image:loc><image:caption>Back to school shopping insights</image:caption><image:title>back-to-school-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/value-meals-infographic.jpg</image:loc><image:caption>Understanding consumer preferences for value meals at QSRs</image:caption><image:title>value-meals-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/value-meals-2025-tile.jpg</image:loc><image:caption>Value Meals: Key Consumer Insights</image:caption><image:title>value-meals-2025-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/zaxbys-logo.png</image:loc><image:caption>zaxbys-logo</image:caption><image:title>zaxbys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpg</image:loc><image:caption>Consumer holiday shopping preferences</image:caption><image:title>consumer-holiday-shopping-preferences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/qsr-tech-2026%20(1).jpg</image:loc><image:caption>qsr-tech-2026 (1)</image:caption><image:title>qsr-tech-2026 (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/breakfast-preferences-of-americans-survey.jpg</image:loc><image:caption>Discover breakfast-purchasing habits of consumers across the US.</image:caption><image:title>breakfast-preferences-of-americans-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/travel-center-market-study.jpg</image:loc><image:caption>Travel Center Services Market Study</image:caption><image:title>travel-center-market-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.png</image:loc><image:caption>Business Insider logo</image:caption><image:title>business-insider-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-preferences-fried-chicken-qsr.jpg</image:loc><image:caption>Consumer preferences of fried chicken at quick-serve restaurants</image:caption><image:title>consumer-preferences-fried-chicken-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/north-america-dining-decisions.jpg</image:loc><image:caption>north-america-dining-decisions</image:caption><image:title>north-america-dining-decisions</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo.png</image:loc><image:caption>McDonald's logo</image:caption><image:title>mcdonalds-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.png</image:loc><image:caption>CNN logo</image:caption><image:title>cnn-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/hardees-logo.png</image:loc><image:caption>Hardee's logo</image:caption><image:title>hardees-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-tile-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-study-thumbnail.png</image:loc><image:caption>age verification report on cigarettes and tobacco products thumbnail</image:caption><image:title>age-verification-study-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dominos-logo.png</image:loc><image:caption>Dominos logo</image:caption><image:title>dominos-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/panera-bread-logo.png</image:loc><image:caption>panera-bread-logo</image:caption><image:title>panera-bread-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/taco-bell-logo.png</image:loc><image:caption>taco-bell-logo</image:caption><image:title>taco-bell-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/qsr-beverage-preferences.jpg</image:loc><image:caption>Consumer beverage preferences at QSR and coffee shops</image:caption><image:title>qsr-beverage-preferences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/donatos-pizza-logo.png</image:loc><image:caption>Donatos Pizza logo</image:caption><image:title>donatos-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experiences Study</image:caption><image:title>on-premises-2026-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/papa-johns-logo.png</image:loc><image:caption>Papa Johns logo</image:caption><image:title>papa-johns-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.png</image:loc><image:caption>Reuters logo</image:caption><image:title>reuters-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pet-store-consumer-insights.jpg</image:loc><image:caption>Learn about pet store purchasing habits of consumers across the US.</image:caption><image:title>pet-store-consumer-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drive-thru-presell-boards-tile.jpg</image:loc><image:caption>How presell boards influence drive-thru orders</image:caption><image:title>drive-thru-presell-boards-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/pizza-hut-logo.png</image:loc><image:caption>Pizza Hut logo</image:caption><image:title>pizza-hut-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-trends.jpg</image:loc><image:caption>Exploring retail tech trends</image:caption><image:title>retail-tech-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/mexican-food-consumer-survey.jpg</image:loc><image:caption>Explore the consumption habits of the US consumers regarding Mexican food.</image:caption><image:title>mexican-food-consumer-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/c-store-food-freshness-tile.jpg</image:loc><image:caption>How consumers judge food frenshness at c-stores</image:caption><image:title>c-store-food-freshness-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-insights-consumer-survey.jpg</image:loc><image:caption>Find out about the pizza preferences of consumers across the US.</image:caption><image:title>pizza-insights-consumer-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/little-caesars-logo.png</image:loc><image:caption>Little Caesars logo</image:caption><image:title>little-caesars-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wendys-logo.png</image:loc><image:caption>wendys-logo</image:caption><image:title>wendys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/muffin-insights-2026%20(1).jpg</image:loc><image:caption>muffin-insights-2026 (1)</image:caption><image:title>muffin-insights-2026 (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpg</image:loc><image:caption>Insights on consumer interaction with insurance companies.</image:caption><image:title>insurance-experience-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/hungry-howies-logo.png</image:loc><image:caption>Hungry Howies logo</image:caption><image:title>hungry-howies-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-logo.png</image:loc><image:caption>whataburger-logo</image:caption><image:title>whataburger-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chipotle-logo.png</image:loc><image:caption>chipotle-logo</image:caption><image:title>chipotle-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-2026%20(1).jpg</image:loc><image:caption>retail-tech-2026 (1)</image:caption><image:title>retail-tech-2026 (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-in-qsr.jpg</image:loc><image:caption>Learn about consumer preferences when interacting with Quick Serve Restaurants.</image:caption><image:title>consumer-perception-in-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.png</image:loc><image:caption>Dunkin' logo</image:caption><image:title>dunkin-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpg</image:loc><image:caption>Download the 2025 Aunnual Drive-thru Study by Intouch Insight.</image:caption><image:title>2025-drivethru-study-website-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/coffee-brands-market-study.png</image:loc><image:caption>A brief insight on four coffee brands.</image:caption><image:title>coffee-brands-market-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-coffee-preferences-market-study.png</image:loc><image:caption>A brief insight on coffee preferences of Americans, covering six coffee brands.</image:caption><image:title>american-coffee-preferences-market-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/macros-pizza-logo.png</image:loc><image:caption>Macro's Pizza logo</image:caption><image:title>macros-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/specialty-beverage-trends-2026.jpg</image:loc><image:caption>Explore what drives consumer choices for specialty beverages in QSRs.</image:caption><image:title>specialty-beverage-trends-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/playgrounds-in-restaurants.jpg</image:loc><image:caption>playgrounds-in-restaurants</image:caption><image:title>playgrounds-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-preferences-of-americans.jpg</image:loc><image:caption>Explore consumer choices in the Pizza marketplace.</image:caption><image:title>pizza-preferences-of-americans</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpg</image:loc><image:caption>An illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".</image:caption><image:title>page-tile-thumbnails-400x300</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/blaze-pizza-logo.png</image:loc><image:caption>Blaze Pizza logo</image:caption><image:title>blaze-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/customer-feedback-survey-thumbnail.jpg</image:loc><image:caption>customer-feedback-survey-thumbnail</image:caption><image:title>customer-feedback-survey-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-preferences-tile-min.jpg</image:loc><image:caption>intouch insight pizza preferences infographic 2025</image:caption><image:title>pizza-preferences-tile-min</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-logo.png</image:loc><image:caption>Chick-fil-a logo</image:caption><image:title>chick-fil-a-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-grocery-preferences-market-study.png</image:loc><image:caption>A brief insight on five grocery store chains.</image:caption><image:title>american-grocery-preferences-market-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-preferences-rest-stops.jpg</image:loc><image:caption>consumer-preferences-rest-stops</image:caption><image:title>consumer-preferences-rest-stops</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.png</image:loc><image:caption>Newsweek logo</image:caption><image:title>newsweek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/what-people-watnt-for-breakfast-survey.jpg</image:loc><image:caption>Find out breakfast preferneces of consumers across the US.</image:caption><image:title>what-people-watnt-for-breakfast-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-produce-freshness.jpg</image:loc><image:caption>consumer-perception-produce-freshness</image:caption><image:title>consumer-perception-produce-freshness</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.png</image:loc><image:caption>CNBC logo</image:caption><image:title>cnbc-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/kfc-logo.png</image:loc><image:caption>KFC logo</image:caption><image:title>kfc-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpg</image:loc><image:caption>Download the 2025 Third-Party Delivery Report</image:caption><image:title>third-party-delivery-report-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/playgrounds-in-restaurants.png</image:loc><image:caption>QSR Food Packaging Insights: What Matters Most?</image:caption><image:title>playgrounds-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/shake-shack-logo.png</image:loc><image:caption>shake-shack-logo</image:caption><image:title>shake-shack-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mod-logo.png</image:loc><image:caption>Mod logo</image:caption><image:title>mod-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/sub-sandwich-brands-market-study.png</image:loc><image:caption>A brief insight on five sub sandwich brands.</image:caption><image:title>sub-sandwich-brands-market-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jack-in-the-box-logo.png</image:loc><image:caption>jack-in-the-box-logo</image:caption><image:title>jack-in-the-box-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/carls-jr-logo.png</image:loc><image:caption>Carl's Jr. logo</image:caption><image:title>carls-jr-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/checkers-logo.png</image:loc><image:caption>checkers-logo</image:caption><image:title>checkers-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/online-shopping-trends.jpg</image:loc><image:caption>Online shopping key trends</image:caption><image:title>online-shopping-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/crew-incentives-fps-tile.jpg</image:loc><image:caption>QSR employess: Insights on crew incentives and LTOs</image:caption><image:title>crew-incentives-fps-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jets-pizza-logo.png</image:loc><image:caption>Jet's Pizza logo</image:caption><image:title>jets-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-consumer-insights-tile.png</image:loc><image:caption>pizza-consumer-insights-tile</image:caption><image:title>pizza-consumer-insights-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-third-party-delivery-infographic-tile.jpg</image:loc><image:caption>Consumer Preferences on Third-Party Delivery Services</image:caption><image:title>consumer-perception-third-party-delivery-infographic-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.png</image:loc><image:caption>burger-king-logo</image:caption><image:title>burger-king-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/evolution-of-ai-drive-thrus-infographic-tile.jpg</image:loc><image:caption>The Evolution of AI in Drive-thrus</image:caption><image:title>evolution-of-ai-drive-thrus-infographic-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-brands-market-studies.png</image:loc><image:caption>A brief insight on five Pizza brands.</image:caption><image:title>pizza-brands-market-studies</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/restaurant-loyalty-programs-survey.jpg</image:loc><image:caption>Discover consumer experiences with Full Service Restaurant loyalty programs. </image:caption><image:title>restaurant-loyalty-programs-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.png</image:loc><image:caption>Download the 2026 Pizza Delivery and Carryout Study</image:caption><image:title>the-2026-pizza-delco-tile</image:title></image:image><lastmod>2026-06-29</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouchinsight-alta360-acquisition</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/friendliness-impacts-2024-drive-thru-performance</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-drive-thru-study-featured-image.jpg</image:loc><image:caption>Download the 2024 Annual Drive-thru Study by Intouch Insight.</image:caption><image:title>2024-drive-thru-study-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-10-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-understanding-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/women%20shoppers-1.jpg</image:loc><image:caption>women shoppers-1</image:caption><image:title>women shoppers-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpg</image:loc><image:caption>Exploring How Video Mystery Shopping Captures the Human Side of Service</image:caption><image:title>video-mystery-shopping-human-side-of-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-shake-shack-leveraged-guest-insights-for-smarter-packaging</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch Insight</video:title><video:description>See how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4</video:content_loc><video:duration>124</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>client testimonial</video:tag><video:tag>mystery shopping</video:tag><video:tag>IntouchInsight</video:tag><video:tag>restaurants</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpg</image:loc><image:caption>See how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.</image:caption><image:title>shake-shack-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpg</image:loc><image:caption>Mystery Shopping Your Competitors</image:caption><image:title>competitive-mystery-shopping-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.png</image:loc><image:caption>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</image:caption><image:title>alpaca-chicken-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpg</image:loc><image:caption>Discover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.</image:caption><image:title>jimmy-johns-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2025-09-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-change-to-executive-team</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/third-party-vs-in-house-delivery-food-service</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4/medium.jpg</video:thumbnail_loc><video:title>Why Many In House Deliveries Depend on Third Party Operators</video:title><video:description>Cameron Watt, President and CEO of Intouch Insight, explains how there is a twist to in-house delivery and how it is being fulfilled by third-party operators. Watch the video below of his take on this, presented at FSTEC 2025.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4</video:content_loc><video:duration>36</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>FSTEC</video:tag><video:tag>thirdpartydelivery</video:tag><video:tag>firstpartydelivery</video:tag><video:tag>inhousedelivery</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4/medium.jpg</video:thumbnail_loc><video:title>Why Food Order Accuracy Shapes Delivery vs Pickup</video:title><video:description>Cameron Watt, President and CEO of Intouch Insight, explains how inaccurate orders, cold food, and poor delivery experiences push customers to choose pickup instead as a way to feel more in control. Watch the video below of his take on this, presented at FSTEC 2025.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4</video:content_loc><video:duration>34</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>foodorderaccuracy</video:tag><video:tag>FSTEC</video:tag><video:tag>thirdpartydelivery</video:tag><video:tag>firstpartydelivery</video:tag><video:tag>fooddelivery</video:tag><video:tag>foodpickup</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/personalization-extra-third-party-study.jpg</image:loc><image:caption>Percentage of shoppers that received personalization or anything extra that made them glad about their experience.</image:caption><image:title>personalization-extra-third-party-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpg</image:loc><image:caption>What Our Data Says About In-House Delivery vs Third-Party in Food Service</image:caption><image:title>third-party-vs-in-house-delivery-food-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpg</image:loc><image:caption>Third-Party Delivery Report 2025 - Promised in the App. Proven at the Door.</image:caption><image:title>third-party-delivery-report-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpg</image:loc><image:caption>Restaurants vs. c-stores in food delivery</image:caption><image:title>restaurants-vs-cstores-for-food-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-01-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/convenience-store-management-compliance-digital-checklists</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpg</image:loc><image:caption>See how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.</image:caption><image:title>parkland-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpg</image:loc><image:caption>Improving C-Store Management Compliance with Digital Checklists</image:caption><image:title>c-store-compliance-digital-checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpg</image:loc><image:caption>A video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.</image:caption><image:title>highs-thumbnail-blog</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/on-premises-service-in-qsr</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpg</image:loc><image:caption>Quick service restaurant customer experience mistakes that you need to measure and fix this year.</image:caption><image:title>qsr-customer-experience-mistakes-and-fixes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/osat-for-perceived-speed-on-premises-2026.jpg</image:loc><image:caption>On-Premises Study 2026 reported data on the overall satisfaction score by perceived rate of speed.</image:caption><image:title>osat-for-perceived-speed-on-premises-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-2026-study-download-now-banner.jpg</image:loc><image:caption>Download the 2026 On-Premises Study</image:caption><image:title>on-premises-2026-study-download-now-banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpg</image:loc><image:caption>On-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.</image:caption><image:title>on-premises-study-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/satisfaction-and-friendliness-on-premises-blog-image.jpg</image:loc><image:caption>Satisfaction and friendliness metric from Intouch Insight's On-Premises Study</image:caption><image:title>satisfaction-and-friendliness-on-premises-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/empowering-insights-custom-reporting-periods-for-enhanced-analytics</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/brooke-kingyens-intouch-insight.jpg</image:loc><image:caption>Brook Kingyens, Director of Software Enablement, Intouch Insight</image:caption><image:title>brooke-kingyens-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/product-blog-featured-image-custom-dashboards.jpg</image:loc><image:caption>product-blog-featured-image-custom-dashboards</image:caption><image:title>product-blog-featured-image-custom-dashboards</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/summer-2022-convenience-store-trends.png</image:loc><image:caption>summer-2022-convenience-store-trends</image:caption><image:title>summer-2022-convenience-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Spring%202022%20Consumer%20Trends%20for%20Restaurants.png</image:loc><image:caption>Spring 2022 Consumer Trends for Restaurants</image:caption><image:title>Spring 2022 Consumer Trends for Restaurants</image:title></image:image><lastmod>2025-11-25</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/drive-thru-2023/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-kfc.png</image:loc><image:caption>Drive-thru-study-kfc</image:caption><image:title>Drive-thru-study-kfc</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/2023-dts-cover-image.jpg</image:loc><image:caption>2023-dts-cover-image</image:caption><image:title>2023-dts-cover-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-cnn.png</image:loc><image:caption>drive-thru-study-cnn</image:caption><image:title>drive-thru-study-cnn</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-bk.png</image:loc><image:caption>Drive-thru-study-bk</image:caption><image:title>Drive-thru-study-bk</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-tacobell.png</image:loc><image:caption>Drive-thru-study-tacobell</image:caption><image:title>Drive-thru-study-tacobell</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-business-insider.png</image:loc><image:caption>drive-thru-study-business-insider</image:caption><image:title>drive-thru-study-business-insider</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-carlsjr.png</image:loc><image:caption>Drive-thru-study-carlsjr</image:caption><image:title>Drive-thru-study-carlsjr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-cnbc.png</image:loc><image:caption>drive-thru-study-cnbc</image:caption><image:title>drive-thru-study-cnbc</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-dunkin.png</image:loc><image:caption>Drive-thru-study-dunkin</image:caption><image:title>Drive-thru-study-dunkin</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-hardees.png</image:loc><image:caption>Drive-thru-study-hardees</image:caption><image:title>Drive-thru-study-hardees</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-arbys.png</image:loc><image:caption>Drive-thru-study-arbys</image:caption><image:title>Drive-thru-study-arbys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/2023-dts-download-page-featured-img.png</image:loc><image:caption>2023-dts-download-page-featured-img</image:caption><image:title>2023-dts-download-page-featured-img</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-mcdonalds.png</image:loc><image:caption>Drive-thru-study-mcdonalds</image:caption><image:title>Drive-thru-study-mcdonalds</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-chickfila.png</image:loc><image:caption>Drive-thru-study-chickfila</image:caption><image:title>Drive-thru-study-chickfila</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-reuters.png</image:loc><image:caption>drive-thru-study-reuters</image:caption><image:title>drive-thru-study-reuters</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-newsweek.png</image:loc><image:caption>drive-thru-study-newsweek</image:caption><image:title>drive-thru-study-newsweek</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-wendys.png</image:loc><image:caption>Drive-thru-study-wendys</image:caption><image:title>Drive-thru-study-wendys</image:title></image:image><lastmod>2026-04-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/responsible-sales</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.png</image:loc><image:caption>responsible-sales-blog</image:caption><image:title>responsible-sales-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpg</image:loc><image:caption>Tobacco Compliance Insights from the Age Verification Study 2025</image:caption><image:title>tobacco-compliance-age-verification-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/virtualAudits.png</image:loc><image:caption>virtualAudits</image:caption><image:title>virtualAudits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpg</image:loc><image:caption>How to improve qsr guest experience with data</image:caption><image:title>improve-qsr-guest-experience-with-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/hotel-housekeeping-checklist</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.png</image:loc><image:caption>how-to-improve-hotel-operations</image:caption><image:title>how-to-improve-hotel-operations</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/future-of-restaurant-industry</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpg</image:loc><image:caption>Quick service restaurant customer experience mistakes that you need to measure and fix this year.</image:caption><image:title>qsr-customer-experience-mistakes-and-fixes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/key-learning-emerging-experiences-study-2023.jpg</image:loc><image:caption>key-learning-emerging-experiences-study-2023</image:caption><image:title>key-learning-emerging-experiences-study-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpg</image:loc><image:caption>consumer-insights-and-the-annual-drive-thru-study_</image:caption><image:title>consumer-insights-and-the-annual-drive-thru-study_</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/retail-report-oct-2021/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Changes-in-Consumer-Habits-Report-Fall2021-Retail.png</image:loc><image:caption>Changes-in-Consumer-Habits-Report-Fall2021-Retail</image:caption><image:title>Changes-in-Consumer-Habits-Report-Fall2021-Retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Retail-Fall2021-3.png</image:loc><image:caption>Retail-Fall2021-3</image:caption><image:title>Retail-Fall2021-3</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Changes-in-Consumer-Habits-Report-Fall2021-Retail-Intouch.png</image:loc><image:caption>Changes-in-Consumer-Habits-Report-Fall2021-Retail-Intouch</image:caption><image:title>Changes-in-Consumer-Habits-Report-Fall2021-Retail-Intouch</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Retail-Fall2021-2.png</image:loc><image:caption>Retail-Fall2021-2</image:caption><image:title>Retail-Fall2021-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Retail-Fall2021-1.png</image:loc><image:caption>Retail-Fall2021-1</image:caption><image:title>Retail-Fall2021-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/hospitality-customer-experience/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-voc.png</image:loc><image:caption>Understand how guests feel at every stage of their stay, from arrival to departure.</image:caption><image:title>hospitality-voc</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/concord-hospitality.png</image:loc><image:caption>concord-hospitality</image:caption><image:title>concord-hospitality</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-cx-dashboard.png</image:loc><image:caption>Get the CX insights you need to deliver smooth, connected guest journeys- all in one place.</image:caption><image:title>hospitality-cx-dashboard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/sandals.png</image:loc><image:caption>sandals</image:caption><image:title>sandals</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/grand-hyatt.png</image:loc><image:caption>grand-hyatt</image:caption><image:title>grand-hyatt</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/executive-hotels-resorts-logo.png</image:loc><image:caption>executive-hotels-resorts-logo</image:caption><image:title>executive-hotels-resorts-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-ops-audit.png</image:loc><image:caption>Get a deeper, objective evaluation of front-of-house and back-of-house operations with IntouchAudit®.</image:caption><image:title>hospitality-ops-audit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/cx-for-hospitality-header.jpg</image:loc><image:caption>Guest entering to check in at hotel</image:caption><image:title>cx-for-hospitality-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-mystery-shopping.png</image:loc><image:caption>See your property through the guest’s eyes with mystery shopping.</image:caption><image:title>hospitality-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-checks-audits.jpg</image:loc><image:caption>Maintain brand standards and operational excellence with automated inspections and digital checklists using Intouch's digital checklists and inspection software.</image:caption><image:title>hospitality-checks-audits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-07-10</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/restaurant-report-may-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/Changes%20in%20Consumer%20Habits_%20A%20Closer%20Look%20at%20Restaurants%20-%20Twitter.png</image:loc><image:caption>Changes in Consumer Habits_ A Closer Look at Restaurants - Twitter</image:caption><image:title>Changes in Consumer Habits_ A Closer Look at Restaurants - Twitter</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-q3growth</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/top-trends-from-c-store-report/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/travel-center-services-experience.jpg</image:loc><image:caption>Travel center services experience</image:caption><image:title>travel-center-services-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/loyalty-program-rewards-insight.jpg</image:loc><image:caption>Percentage of consumers wanting personalized loyalty rewards</image:caption><image:title>loyalty-program-rewards-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpg</image:loc><image:caption>Measuring C-Store Technologies using Mystery Shopping</image:caption><image:title>convenience-store-technologies-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-foodservice-gaining-on-qsr.jpg</image:loc><image:caption>Is C-Store Foodservice Gaining on QSR Market Share?</image:caption><image:title>cstore-foodservice-gaining-on-qsr</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/retail-report-oct-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-audits</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-change-to-executive-team</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2021-05-25</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/survey-tool/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp4/medium.jpg</video:thumbnail_loc><video:title>Video testimonial of High's of Baltimore for Intouch Insight</video:title><video:description>highs-case-study</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp4</video:content_loc><video:duration>68</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Analyze.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Analyze</image:caption><image:title>IntouchCheck-Inspection-Software-Analyze</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mothers-market-kitchen-logo.png</image:loc><image:caption>Mother's Market &amp; Kitchen logo</image:caption><image:title>mothers-market-kitchen-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/score-by-location-over-time.png</image:loc><image:caption>IntouchSurvey™ score by location over time</image:caption><image:title>score-by-location-over-time</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-benefits.png</image:loc><image:caption>Learn how you can grow your business by collecting customer feedback.</image:caption><image:title>survey-benefits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Build.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Build</image:caption><image:title>IntouchCheck-Inspection-Software-Build</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-tool-header.png</image:loc><image:caption>A customer is filling a survey after interacting with a business.</image:caption><image:title>survey-tool-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.png</image:loc><image:caption>Opa of Greece logo</image:caption><image:title>opa-of-greece-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/tracks-campaigns-performance.png</image:loc><image:caption>IntouchSurvey™ tracks campaigns performance</image:caption><image:title>tracks-campaigns-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Monitor.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Monitor</image:caption><image:title>IntouchCheck-Inspection-Software-Monitor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Use-on-Mobile.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Use-on-Mobile</image:caption><image:title>IntouchCheck-Inspection-Software-Use-on-Mobile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/automation.png</image:loc><image:caption>IntouchSurvey™ automation</image:caption><image:title>automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/abc-fine-wine-logo.png</image:loc><image:caption>ABC Fine Wine logo</image:caption><image:title>abc-fine-wine-logo</image:title></image:image><lastmod>2026-07-10</lastmod><priority>0.9</priority></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/convenience-stores-report-oct-2021/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Petro-conv-Fall2021-3.png</image:loc><image:caption>Petro-conv-Fall2021-3</image:caption><image:title>Petro-conv-Fall2021-3</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Petro-conv-Fall2021-2.png</image:loc><image:caption>Petro-conv-Fall2021-2</image:caption><image:title>Petro-conv-Fall2021-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Petro-conv-Fall2021-1.png</image:loc><image:caption>Petro-conv-Fall2021-1</image:caption><image:title>Petro-conv-Fall2021-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Cstore-changes-in-consumer-habits-english.png</image:loc><image:caption>Cstore-changes-in-consumer-habits-english</image:caption><image:title>Cstore-changes-in-consumer-habits-english</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/top-trends-from-2023-c-store-report</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpg</image:loc><image:caption>consumer-insights-and-the-annual-drive-thru-study_</image:caption><image:title>consumer-insights-and-the-annual-drive-thru-study_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/ev-charging.png</image:loc><image:caption>ev-charging</image:caption><image:title>ev-charging</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpg</image:loc><image:caption>Are C-Stores Carryout Contenders in the Pizza Industry?</image:caption><image:title>cstores-carryout-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-foodservice-gaining-on-qsr.jpg</image:loc><image:caption>Is C-Store Foodservice Gaining on QSR Market Share?</image:caption><image:title>cstore-foodservice-gaining-on-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/food-consumption.png</image:loc><image:caption>food-consumption</image:caption><image:title>food-consumption</image:title></image:image><lastmod>2024-08-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/sop-checklist</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/logic-checklist-compliant.png</image:loc><image:caption>intouchcheck logic based question showing 'compliant'</image:caption><image:title>logic-checklist-compliant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpg</image:loc><image:caption>make-the-most-of-routine-inspections</image:caption><image:title>make-the-most-of-routine-inspections</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png</image:loc><image:caption>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:caption><image:title>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpg</image:loc><image:caption>Everything you need to know on creating a foolproof SOP checklist</image:caption><image:title>foolproof-sop-checklist-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/simple-checklist-intouchcheck.png</image:loc><image:caption>intouchcheck simple checklist question type</image:caption><image:title>simple-checklist-intouchcheck</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/compound-checklist-intouchcheck.png</image:loc><image:caption>intouchcheck compound checklist question type</image:caption><image:title>compound-checklist-intouchcheck</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2025-09-18</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/menuboard-study-2019/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-best-practices.jpg</image:loc><image:caption>menuboard-best-practices</image:caption><image:title>menuboard-best-practices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-customer-expectations.jpg</image:loc><image:caption>menuboard-customer-expectations</image:caption><image:title>menuboard-customer-expectations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-study-2019.png</image:loc><image:caption>menuboard-study-2019</image:caption><image:title>menuboard-study-2019</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-findings.jpg</image:loc><image:caption>menuboard-findings</image:caption><image:title>menuboard-findings</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/growth-initiative-update</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-03-26</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/mystery-shopping-services/automotive/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchShop® Mystery Shopping Services</video:title><video:description>Intouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4</video:content_loc><video:duration>97</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>mystery shopping company</video:tag><video:tag>mystery shopping</video:tag><video:tag>mystery shopping program</video:tag><video:tag>mystery shopping services</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitive-analysis.png</image:loc><image:caption>Measure you stack up against your competition with mystery shopping.</image:caption><image:title>competitive-analysis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/automotive-mysteryshopping-featured-image.jpg</image:loc><image:caption>automotive-mysteryshopping-featured-image</image:caption><image:title>automotive-mysteryshopping-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/auto-sales-process.png</image:loc><image:caption>Mystery shopping audit of automotive sales process</image:caption><image:title>auto-sales-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/automotive-mystery-shopping.webp</image:loc><image:caption>mystery shopping for automotive and car dealerships</image:caption><image:title>automotive-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.png</image:loc><image:caption>Track and optimize every customer touchpoint.</image:caption><image:title>track-every-customer-touchpoint</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/aftermarket-parts.png</image:loc><image:caption>Assess aftermarket parts and accessories brands with mystery shopping.</image:caption><image:title>aftermarket-parts</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-for-automotive-brands.jpg</image:loc><image:caption>Mystery shopping for automotive brands, car dealerships, aftermartket parts and accessories, and service brands.</image:caption><image:title>mystery-shopping-for-automotive-brands</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/repair-maintenance.png</image:loc><image:caption>Mystery shopping evaluation of automotive repair and maintenance department.</image:caption><image:title>repair-maintenance</image:title></image:image><lastmod>2026-07-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-grants-stock-options-june-2019</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><lastmod>2023-12-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-take-action-on-your-customer-experience-data</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-1140166411.jpg</image:loc><image:caption>iStock-1140166411</image:caption><image:title>iStock-1140166411</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/biggest-CX-challenge_180619_113818.jpg</image:loc><image:caption>biggest-CX-challenge_180619_113818</image:caption><image:title>biggest-CX-challenge_180619_113818</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-data-to-outcomes.jpg</image:loc><image:caption>customer-experience-data-to-outcomes</image:caption><image:title>customer-experience-data-to-outcomes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Dashboard-of-Restaurant-Dining-Experience.jpg</image:loc><image:caption>Dashboard-of-Restaurant-Dining-Experience</image:caption><image:title>Dashboard-of-Restaurant-Dining-Experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Take-Action-Customer-Experience-Data.jpg</image:loc><image:caption>Take-Action-Customer-Experience-Data</image:caption><image:title>Take-Action-Customer-Experience-Data</image:title></image:image><lastmod>2024-08-07</lastmod></url><url><loc>https://www.intouchinsight.com/resources/mystery-shopping-questionnaire/download/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/icons/use-cases-cstores.png</image:loc><image:caption>use-cases-cstores</image:caption><image:title>use-cases-cstores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/restaurants-icon.png</image:loc><image:caption>restaurants-icon</image:caption><image:title>restaurants-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/id-badge-icon.png</image:loc><image:caption>id-badge-icon</image:caption><image:title>id-badge-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkland%20fuel.png</image:loc><image:caption>parkland fuel</image:caption><image:title>parkland fuel</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/7-eleven_logo.png</image:loc><image:caption>7-eleven_logo</image:caption><image:title>7-eleven_logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.png</image:loc><image:caption>highs</image:caption><image:title>highs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/FedEx.png</image:loc><image:caption>FedEx</image:caption><image:title>FedEx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Juul%20Logo.png</image:loc><image:caption>Juul Logo</image:caption><image:title>Juul Logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Grocery-icon.png</image:loc><image:caption>Grocery-icon</image:caption><image:title>Grocery-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/icons/use-cases-restaurants.png</image:loc><image:caption>use-cases-restaurants</image:caption><image:title>use-cases-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/EdoJapan-1.png</image:loc><image:caption>EdoJapan-1</image:caption><image:title>EdoJapan-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/MTY%20Group%20logo.png</image:loc><image:caption>MTY Group logo</image:caption><image:title>MTY Group logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/drive-thru-icon.png</image:loc><image:caption>drive-thru-icon</image:caption><image:title>drive-thru-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/beer%20store.png</image:loc><image:caption>beer store</image:caption><image:title>beer store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-03-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retailcx_3is</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/Social%20Media/Retail%20Dive%203Is%20of%20CX%20-%20Twitter%20v2-2.png</image:loc><image:caption>Retail Dive 3Is of CX - Twitter v2-2</image:caption><image:title>Retail Dive 3Is of CX - Twitter v2-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpg</image:loc><image:caption>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:caption><image:title>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/adult-businessmen-businesspeople-1253529.jpg</image:loc><image:caption>adult-businessmen-businesspeople-1253529</image:caption><image:title>adult-businessmen-businesspeople-1253529</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/importance-of-customer-experience.jpg</image:loc><image:caption>importance-of-customer-experience</image:caption><image:title>importance-of-customer-experience</image:title></image:image><lastmod>2025-09-02</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-a-restructure-of-its-operations-team</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-03-09</lastmod></url><url><loc>https://www.intouchinsight.com/acquisitions/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/statopex-logo.png</image:loc><image:caption>Statopex logo</image:caption><image:title>statopex-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/tenox-logo.png</image:loc><image:caption>Tenox logo</image:caption><image:title>tenox-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/clearpoint-solutions-logo.png</image:loc><image:caption>ClearPoint Solutions logo</image:caption><image:title>clearpoint-solutions-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/marketline-logo.png</image:loc><image:caption>MarketLine logo</image:caption><image:title>marketline-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/service-intelligence-logo.png</image:loc><image:caption>Service Intelligence logo</image:caption><image:title>service-intelligence-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/retailtrack-logo.png</image:loc><image:caption>RetailTrack logo</image:caption><image:title>retailtrack-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/performalogics-logo.png</image:loc><image:caption>performalogics-logo</image:caption><image:title>performalogics-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/seelevelhx-logo.png</image:loc><image:caption>SeeLevel HX logo</image:caption><image:title>seelevelhx-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/gcs-field-research-logo.png</image:loc><image:caption>GCS Field Research logo</image:caption><image:title>gcs-field-research-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/alta360-logo.png</image:loc><image:caption>Alta 360 and Ardent Retail Services logo</image:caption><image:title>alta360-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/acquisitions-by-intouch-insight-featured-image.jpg</image:loc><image:caption>Strategic acquisitions by Intouch Insight since 1992</image:caption><image:title>acquisitions-by-intouch-insight-featured-image</image:title></image:image><lastmod>2026-05-19</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-board-revitalization-plan</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-05-11</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/issuerbid</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/ntouch-record-revenue-growth-2022</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cxm-maturity-series</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Forrester-CX-NYC-Forum-2018.jpg</image:loc><image:caption>Forrester-CX-NYC-Forum-2018</image:caption><image:title>Forrester-CX-NYC-Forum-2018</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/seamless-customer-experience.jpg</image:loc><image:caption>seamless-customer-experience</image:caption><image:title>seamless-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/humanizing-the-customer-experience.jpg</image:loc><image:caption>humanizing-the-customer-experience</image:caption><image:title>humanizing-the-customer-experience</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-drive-thru-study-blog-banner.jpg</image:loc><image:caption>2023-drive-thru-study-blog-banner</image:caption><image:title>2023-drive-thru-study-blog-banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpg</image:loc><image:caption>may-2023-consumer-data</image:caption><image:title>may-2023-consumer-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpg</image:loc><image:caption>new-cars-electric-vehicles-and-insurance-coverage</image:caption><image:title>new-cars-electric-vehicles-and-insurance-coverage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/sub-vendors-and-holiday-trends.jpg</image:loc><image:caption>sub-vendors-and-holiday-trends</image:caption><image:title>sub-vendors-and-holiday-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><lastmod>2023-09-14</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/operational-audit</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-04-02-11-27-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-09-2020-04-02-11-27-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-09-2020-04-02-11-27-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/brand-protection-operational-audit-program.png</image:loc><image:caption>brand-protection-operational-audit-program</image:caption><image:title>brand-protection-operational-audit-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Trulieve-1.png</image:loc><image:caption>Trulieve-1</image:caption><image:title>Trulieve-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Analyze.png</image:loc><image:caption>Analyze</image:caption><image:title>Analyze</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/Operational%20Audit%20Services%20-%20Featured%20Image.png</image:loc><image:caption>Operational Audit Services - Featured Image</image:caption><image:title>Operational Audit Services - Featured Image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/chopped_leaf.png</image:loc><image:caption>chopped_leaf</image:caption><image:title>chopped_leaf</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/couche%20tard.png</image:loc><image:caption>couche tard</image:caption><image:title>couche tard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/sobeys.png</image:loc><image:caption>sobeys</image:caption><image:title>sobeys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Measure.png</image:loc><image:caption>Measure</image:caption><image:title>Measure</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audits.png</image:loc><image:caption>operational-audits</image:caption><image:title>operational-audits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/metro.png</image:loc><image:caption>metro</image:caption><image:title>metro</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/Operational%20Audits%20Banner.png</image:loc><image:caption>Operational Audits Banner</image:caption><image:title>Operational Audits Banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audit-health-safety-program.png</image:loc><image:caption>operational-audit-health-safety-program</image:caption><image:title>operational-audit-health-safety-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Repeat.png</image:loc><image:caption>Repeat</image:caption><image:title>Repeat</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Design.png</image:loc><image:caption>Design</image:caption><image:title>Design</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audit-store-inventory-program.png</image:loc><image:caption>operational-audit-store-inventory-program</image:caption><image:title>operational-audit-store-inventory-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Act.png</image:loc><image:caption>Act</image:caption><image:title>Act</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-operations-series</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpg</image:loc><image:caption>strategies-for-improving-restaurant-efficiency</image:caption><image:title>strategies-for-improving-restaurant-efficiency</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/stayFocued.png</image:loc><image:caption>stayFocued</image:caption><image:title>stayFocued</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/survey-tool-features/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/feedback-form.png</image:loc><image:caption>Get feedback from your customers to improve your service.</image:caption><image:title>feedback-form</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/csat-survey.png</image:loc><image:caption>Measure customer satisfaction with ease.</image:caption><image:title>csat-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/retail.jpg</image:loc><image:caption>retail</image:caption><image:title>retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/why-intouch.png</image:loc><image:caption>Learn what are customers say about IntouchSurvey®</image:caption><image:title>why-intouch</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/reporting.png</image:loc><image:caption>Get in-depth insights into what your customers like about your brand and what not.</image:caption><image:title>reporting</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/nps-survey.png</image:loc><image:caption>Learn if customers are willing to recommend your brand to their freinds or colleagues.</image:caption><image:title>nps-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-header.png</image:loc><image:caption>Designed with powerful features to simplify your survey rollouts.</image:caption><image:title>survey-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/post-transaction.png</image:loc><image:caption>Gather customer feedback immediately after key moments of interaction.</image:caption><image:title>post-transaction</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-personalization.png</image:loc><image:caption>Design surveys to reflect your brand including, colours, logo, url etc.</image:caption><image:title>survey-personalization</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.png</image:loc><image:caption>Opa of Greece logo</image:caption><image:title>opa-of-greece-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-distribution.png</image:loc><image:caption>Send surveys via five different ways that suit your customers</image:caption><image:title>survey-distribution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/customer-effort-score-surveys.png</image:loc><image:caption>Understand how much effort customer has to make to get what they need from your brand.</image:caption><image:title>customer-effort-score-surveys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/beer-store-logo.png</image:loc><image:caption>Beer Store logo</image:caption><image:title>beer-store-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-intelligence.png</image:loc><image:caption>Leverage built-in intelligence to ask the right questions and uncover valuable insights.</image:caption><image:title>survey-intelligence</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/new-features-how-to-improve-restaurant-inspections-with-mobile-forms</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Audit-summary-and-PDF-Intouch-Check.jpg</image:loc><image:caption>Audit-summary-and-PDF-Intouch-Check</image:caption><image:title>Audit-summary-and-PDF-Intouch-Check</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/previously-failed-checklist-questions-2.jpg</image:loc><image:caption>previously-failed-checklist-questions-2</image:caption><image:title>previously-failed-checklist-questions-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Notification-settings-Intouch-Check.jpg</image:loc><image:caption>Notification-settings-Intouch-Check</image:caption><image:title>Notification-settings-Intouch-Check</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/checklist-scores-Intouch-Check-2.jpg</image:loc><image:caption>checklist-scores-Intouch-Check-2</image:caption><image:title>checklist-scores-Intouch-Check-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png</image:loc><image:caption>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:caption><image:title>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Non-user-email-Intouch-Check.jpg</image:loc><image:caption>Non-user-email-Intouch-Check</image:caption><image:title>Non-user-email-Intouch-Check</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png</image:loc><image:caption>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:caption><image:title>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/new-features-how-to-improve-restaurant-inspections-with-mobile-forms.png</image:loc><image:caption>new-features-how-to-improve-restaurant-inspections-with-mobile-forms</image:caption><image:title>new-features-how-to-improve-restaurant-inspections-with-mobile-forms</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/retail-report-april-2021/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20retail_2%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Changes in consumer habits retail_2 | Intouch Insight</image:caption><image:title>Changes in consumer habits retail_2 | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20retail_1%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Changes in consumer habits retail_1 | Intouch Insight</image:caption><image:title>Changes in consumer habits retail_1 | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20Consumer%20Habits%20Retail%202021%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Changes in Consumer Habits Retail 2021 | Intouch Insight</image:caption><image:title>Changes in Consumer Habits Retail 2021 | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20retail_3%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Changes in consumer habits retail_3 | Intouch Insight</image:caption><image:title>Changes in consumer habits retail_3 | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits%20Report%202021%20-%20Retail%20Featured%20Image.png</image:loc><image:caption>Changes in Consumer Habits Report 2021 - Retail Featured Image</image:caption><image:title>Changes in Consumer Habits Report 2021 - Retail Featured Image</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-checklists-improve-retail-execution</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.png</image:loc><image:caption>mobile-checklists-improve-retail-execution</image:caption><image:title>mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/infographic-mobile-checklists-improve-retail-execution.png</image:loc><image:caption>infographic-mobile-checklists-improve-retail-execution</image:caption><image:title>infographic-mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/how-mobile-checklists-improve-retail-execution.png</image:loc><image:caption>how-mobile-checklists-improve-retail-execution</image:caption><image:title>how-mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpg</image:loc><image:caption>restaurant-checklists-improve-performance</image:caption><image:title>restaurant-checklists-improve-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/blog/why-use-mobile-inspection-software</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpg</image:loc><image:caption>Improving C-Store Management Compliance with Digital Checklists</image:caption><image:title>c-store-compliance-digital-checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.png</image:loc><image:caption>how-to-improve-workplace-safety</image:caption><image:title>how-to-improve-workplace-safety</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png</image:loc><image:caption>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:caption><image:title>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2024-01-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/changes-in-consumer-habits-a-closer-look-at-the-restaurant-industry</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/1_200617_135137.png</image:loc><image:caption>1_200617_135137</image:caption><image:title>1_200617_135137</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3_200617_135021.png</image:loc><image:caption>3_200617_135021</image:caption><image:title>3_200617_135021</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/2_200617_135057.png</image:loc><image:caption>2_200617_135057</image:caption><image:title>2_200617_135057</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-restaurant-trends.png</image:loc><image:caption>2022-restaurant-trends</image:caption><image:title>2022-restaurant-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.png</image:loc><image:caption>A Closer Look at the Restaurant Industry</image:caption><image:title>A Closer Look at the Restaurant Industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits_Speing%202020.png</image:loc><image:caption>Changes in Consumer Habits_Speing 2020</image:caption><image:title>Changes in Consumer Habits_Speing 2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.png</image:loc><image:caption>A Retrospective for Restauranteurs</image:caption><image:title>A Retrospective for Restauranteurs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-forms-faqs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png</image:loc><image:caption>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:caption><image:title>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/create-a-foolproof-checklist.jpg</image:loc><image:caption>create-a-foolproof-checklist</image:caption><image:title>create-a-foolproof-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-forms-faqs.png</image:loc><image:caption>mobile-forms-faqs</image:caption><image:title>mobile-forms-faqs</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/on-premises-qsr-study/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-logo.png</image:loc><image:caption>whataburger-logo</image:caption><image:title>whataburger-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/header-on-premises-study.jpg</image:loc><image:caption>Download the first-ever On-premises Study evaluating in-person guest experiences across ten leading QSR brands.</image:caption><image:title>header-on-premises-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-daypart.png</image:loc><image:caption>Learn what the 2026 QSR On-Premises Experiences Study reveals about customer satisfaction across dayparts.</image:caption><image:title>on-premises-2026-daypart</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/subway-logo.png</image:loc><image:caption>Subway logo</image:caption><image:title>subway-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-friendliness.png</image:loc><image:caption>The 2026 QSR On-Premises Experience Study reveals the impact of gaps in human connection.</image:caption><image:title>on-premises-2026-friendliness</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jack-in-the-box-logo.png</image:loc><image:caption>jack-in-the-box-logo</image:caption><image:title>jack-in-the-box-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.png</image:loc><image:caption>Dunkin' logo</image:caption><image:title>dunkin-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/key-metrics-on-premises-study.png</image:loc><image:caption>Key metrics we measured in the On-Premises study</image:caption><image:title>key-metrics-on-premises-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/firehouse-subs-logo.png</image:loc><image:caption>Firehouse Subs logo</image:caption><image:title>firehouse-subs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-logo.png</image:loc><image:caption>Chick-fil-a logo</image:caption><image:title>chick-fil-a-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jimmy-johns-logo.png</image:loc><image:caption>Jimmy John's logo</image:caption><image:title>jimmy-johns-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-featured.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experience Study</image:caption><image:title>on-premises-2026-featured</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-mockup.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Study</image:caption><image:title>on-premises-2026-mockup</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.png</image:loc><image:caption>burger-king-logo</image:caption><image:title>burger-king-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/popeyes-logo.png</image:loc><image:caption>Popeyes Logo</image:caption><image:title>popeyes-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-suggestive-sell.png</image:loc><image:caption>Learn what the 2026 QSR On-Premises Experiences Study reveals about suggestive selling.</image:caption><image:title>on-premises-2026-suggestive-sell</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/starbucks-logo.png</image:loc><image:caption>Starbucks logo</image:caption><image:title>starbucks-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/hotel-mystery-shopping-to-improve-guest-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/hotel-mystery-shopping-compressor.jpeg</image:loc><image:caption>hotel-mystery-shopping-compressor</image:caption><image:title>hotel-mystery-shopping-compressor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team.jpg</image:loc><image:caption>customer-experience-management-team</image:caption><image:title>customer-experience-management-team</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/planet-microcap-showcase-2025</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2025-10-07</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-appoints-cathy-smith-cfo-announces-issuance-stock-options</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/corporate-reputation-management/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/manage-reviews.png</image:loc><image:caption>Get the complete picture of your reviews within review management</image:caption><image:title>manage-reviews</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/pulse-ai.png</image:loc><image:caption>Pulse AI Dashboard</image:caption><image:title>pulse-ai</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/reporting-analysis.png</image:loc><image:caption>Get all reputation data under one roof with rich visualization and analytics.</image:caption><image:title>reporting-analysis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/dashboard.png</image:loc><image:caption>Reputation management dashboard</image:caption><image:title>dashboard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/manage-social-sentiment.png</image:loc><image:caption>Manage social reviews as it is the heartbeat of your brand’s reputation.</image:caption><image:title>manage-social-sentiment</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/monitor-competition.png</image:loc><image:caption>Learn what customers think about your competitors as it could help you create a niche.</image:caption><image:title>monitor-competition</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/retail.jpg</image:loc><image:caption>retail</image:caption><image:title>retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/manage-listings.png</image:loc><image:caption>Manage local listing information of all your locations across the web from one place.</image:caption><image:title>manage-listings</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/reputation-monitoring.png</image:loc><image:caption>Monitor sentiments across the web using Pulse AI.</image:caption><image:title>reputation-monitoring</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/responding.png</image:loc><image:caption>Respond to customer reviews using customizable templates from within the software.</image:caption><image:title>responding</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/manage-crisis.png</image:loc><image:caption>Use advanced AI to flag risky incidents so you can avert emerging crisis.</image:caption><image:title>manage-crisis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/feature-image.jpg</image:loc><image:caption>Customers reviewing brands online.</image:caption><image:title>feature-image</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/canada-ranked-2-in-global-customer-service-study</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/mysteryshopacquisition</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/hotel-food-safety</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/how-mobile-orders-deliver-consumers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Mobile-Ordering-Trends-Intouch-Insight.png</image:loc><image:caption>Mobile-Ordering-Trends-Intouch-Insight</image:caption><image:title>Mobile-Ordering-Trends-Intouch-Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/2025-c-store-trends-report</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-2025.png</image:loc><image:caption>Download the annual convenience store trends report 2025 by Intouch Insight</image:caption><image:title>convenience-store-trends-report-2025</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2025-06-17</lastmod></url><url><loc>https://www.intouchinsight.com/blog/c-store-foodservice-gaining-qsr-market-share</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/factors-creating-appeal-for-value-meals.jpg</image:loc><image:caption>The Top factors that make value meals appealing to consumers</image:caption><image:title>factors-creating-appeal-for-value-meals</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-foodservice-gaining-on-qsr.jpg</image:loc><image:caption>Is C-Store Foodservice Gaining on QSR Market Share?</image:caption><image:title>cstore-foodservice-gaining-on-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-freshness-perception-factors.jpg</image:loc><image:caption>factors we measured to determine how consumers perceived food freshness</image:caption><image:title>food-freshness-perception-factors</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpg</image:loc><image:caption>Are C-Stores Carryout Contenders in the Pizza Industry?</image:caption><image:title>cstores-carryout-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpg</image:loc><image:caption>Restaurants vs. c-stores in food delivery</image:caption><image:title>restaurants-vs-cstores-for-food-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/made-to-order-food-eating-habits.jpg</image:loc><image:caption>Where people choose to eat their made-to-order food</image:caption><image:title>made-to-order-food-eating-habits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/drive-thru-2022/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-wendys.png</image:loc><image:caption>Drive-thru-study-wendys</image:caption><image:title>Drive-thru-study-wendys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/burgerking.png</image:loc><image:caption>burgerking</image:caption><image:title>burgerking</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-cnbc.png</image:loc><image:caption>drive-thru-study-cnbc</image:caption><image:title>drive-thru-study-cnbc</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-mcdonalds.png</image:loc><image:caption>Drive-thru-study-mcdonalds</image:caption><image:title>Drive-thru-study-mcdonalds</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/2022-drive-thru-study-title-slide.png</image:loc><image:caption>2022-drive-thru-study-title-slide</image:caption><image:title>2022-drive-thru-study-title-slide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-reuters.png</image:loc><image:caption>drive-thru-study-reuters</image:caption><image:title>drive-thru-study-reuters</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-carlsjr.png</image:loc><image:caption>Drive-thru-study-carlsjr</image:caption><image:title>Drive-thru-study-carlsjr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/2022-drive-thru-study-hero-version-1.png</image:loc><image:caption>2022-drive-thru-study-hero-version-1</image:caption><image:title>2022-drive-thru-study-hero-version-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-tacobell.png</image:loc><image:caption>Drive-thru-study-tacobell</image:caption><image:title>Drive-thru-study-tacobell</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-business-insider.png</image:loc><image:caption>drive-thru-study-business-insider</image:caption><image:title>drive-thru-study-business-insider</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-cnn.png</image:loc><image:caption>drive-thru-study-cnn</image:caption><image:title>drive-thru-study-cnn</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/drive-thru-study-newsweek.png</image:loc><image:caption>drive-thru-study-newsweek</image:caption><image:title>drive-thru-study-newsweek</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-kfc.png</image:loc><image:caption>Drive-thru-study-kfc</image:caption><image:title>Drive-thru-study-kfc</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-hardees.png</image:loc><image:caption>Drive-thru-study-hardees</image:caption><image:title>Drive-thru-study-hardees</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-chickfila.png</image:loc><image:caption>Drive-thru-study-chickfila</image:caption><image:title>Drive-thru-study-chickfila</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-arbys.png</image:loc><image:caption>Drive-thru-study-arbys</image:caption><image:title>Drive-thru-study-arbys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/drive-thru-study-assets/featured/Drive-thru-study-dunkin.png</image:loc><image:caption>Drive-thru-study-dunkin</image:caption><image:title>Drive-thru-study-dunkin</image:title></image:image><lastmod>2023-04-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-financial-services</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpg</image:loc><image:caption>Mystery Shopping Your Competitors</image:caption><image:title>competitive-mystery-shopping-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/phone-mystery-shopping-financial-services.jpg</image:loc><image:caption>Phone mystery shopping helps financial institutions evaluate inquiry accuracy, brand voice, and whether employees turn questions into qualified appointments.</image:caption><image:title>phone-mystery-shopping-financial-services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-financial-services.jpg</image:loc><image:caption>The top Mystery Shopping Programs for Banks and Financial Services</image:caption><image:title>mystery-shopping-financial-services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-financial-services.jpg</image:loc><image:caption>In competitive mystery shopping,  shoppers engage competing financial institutions to evaluate how inquiries are handled, products and rates are presented, and the customer experience is delivered across channels.</image:caption><image:title>competitive-mystery-shopping-financial-services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpg</image:loc><image:caption>The ideal automotive mystery shopping programs to measure and improve your customer experience.</image:caption><image:title>mystery-shopping-for-automotive-brands-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-mystery-shopping-delivers-real-change</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-drives-real-change.jpg</image:loc><image:caption>mystery-shopping-drives-real-change</image:caption><image:title>mystery-shopping-drives-real-change</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Jeannie-Walters.jpg</image:loc><image:caption>Jeannie-Walters</image:caption><image:title>Jeannie-Walters</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/legal/privacy-policy/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-07-07</lastmod></url><url><loc>https://www.intouchinsight.com/blog/pool-inspection-checklists</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/pool-inspection-checklist.png</image:loc><image:caption>pool-inspection-checklist</image:caption><image:title>pool-inspection-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/sarah-beckett-promoted-sales-and-marketing</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><lastmod>2024-10-31</lastmod></url><url><loc>https://www.intouchinsight.com/blog/what-should-your-mystery-shopping-scores-be-infographic</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.png</image:loc><image:caption>top-tips-to-craft-the-best-mystery-shopping-program</image:caption><image:title>top-tips-to-craft-the-best-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Mystery%20Shopping%20Scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>Mystery Shopping Scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/What%20should%20your%20mystery%20shopping%20scores%20be-2.png</image:loc><image:caption>What should your mystery shopping scores be-2</image:caption><image:title>What should your mystery shopping scores be-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/What_Should_Your_Mystery_Shopping_Scores_Be-3.png</image:loc><image:caption>What_Should_Your_Mystery_Shopping_Scores_Be-3</image:caption><image:title>What_Should_Your_Mystery_Shopping_Scores_Be-3</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/food-on-demand-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/food-on-demand-study2020-cards.png</image:loc><image:caption>food-on-demand-study2020-cards</image:caption><image:title>food-on-demand-study2020-cards</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/food-on-demand-study2020.png</image:loc><image:caption>food-on-demand-study2020</image:caption><image:title>food-on-demand-study2020</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/acquisitions/alta360/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/Alta360RegisteredTrademark-IWR.png</image:loc><image:caption>Alta360RegisteredTrademark-IWR</image:caption><image:title>Alta360RegisteredTrademark-IWR</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/consumer-habits-a-retrospective-for-restauranteurs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.png</image:loc><image:caption>A Retrospective for Restauranteurs</image:caption><image:title>A Retrospective for Restauranteurs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.png</image:loc><image:caption>A Closer Look at the Restaurant Industry</image:caption><image:title>A Closer Look at the Restaurant Industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/changesInConsumerHabitsSpring2021.png</image:loc><image:caption>changesInConsumerHabitsSpring2021</image:caption><image:title>changesInConsumerHabitsSpring2021</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-restaurant-trends.png</image:loc><image:caption>2022-restaurant-trends</image:caption><image:title>2022-restaurant-trends</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/the-future-of-pizza/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/key-experiences.png</image:loc><image:caption>5 key experiences that we measured in the Pizza DELCO study</image:caption><image:title>key-experiences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/little-caesars-logo.png</image:loc><image:caption>Little Caesars logo</image:caption><image:title>little-caesars-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/hungry-howies-logo.png</image:loc><image:caption>Hungry Howies logo</image:caption><image:title>hungry-howies-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-study-header.jpg</image:loc><image:caption>Pizza Delivery and Carryout Study by Intouch Insight</image:caption><image:title>pizza-study-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/macros-pizza-logo.png</image:loc><image:caption>Macro's Pizza logo</image:caption><image:title>macros-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/pizza-hut-logo.png</image:loc><image:caption>Pizza Hut logo</image:caption><image:title>pizza-hut-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-featured.jpg</image:loc><image:caption>The 2026 Pizza Delivery and Carryout (Delco) Study is live. Download now!</image:caption><image:title>the-2026-pizza-delco-featured</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/loyalty-programs.png</image:loc><image:caption>Identify the gap in loyalty programs between app and phone experiences.</image:caption><image:title>loyalty-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mod-logo.png</image:loc><image:caption>Mod logo</image:caption><image:title>mod-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-mockup.jpg</image:loc><image:caption>Beyond the box: Hot. Fresh. Right on Time: Pizza Delivery and Carryout (Delco) Study</image:caption><image:title>the-2026-pizza-delco-mockup</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/donatos-pizza-logo.png</image:loc><image:caption>Donatos Pizza logo</image:caption><image:title>donatos-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/overall-satisfaction.png</image:loc><image:caption>Temperature, taste &amp;amp; time are top satisfaction drivers.</image:caption><image:title>overall-satisfaction</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dominos-logo.png</image:loc><image:caption>Dominos logo</image:caption><image:title>dominos-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/papa-johns-logo.png</image:loc><image:caption>Papa Johns logo</image:caption><image:title>papa-johns-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/speed-of-service-satisfaction.png</image:loc><image:caption>Satisfaction ratings by speed of service by brand in the carryout space.</image:caption><image:title>speed-of-service-satisfaction</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/blaze-pizza-logo.png</image:loc><image:caption>Blaze Pizza logo</image:caption><image:title>blaze-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jets-pizza-logo.png</image:loc><image:caption>Jet's Pizza logo</image:caption><image:title>jets-pizza-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/operational-benchmarks-pizza-study.png</image:loc><image:caption>Operational benchmarks for pizza brands across delivery, pickup, ordering &amp;amp; quality.</image:caption><image:title>operational-benchmarks-pizza-study</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/acquisitions/service-intelligence/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/service-intelligence-logo-2.png</image:loc><image:caption>Service Intelligence logo for landing page</image:caption><image:title>service-intelligence-logo-2</image:title></image:image><lastmod>2026-05-20</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-for-retailers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpg</image:loc><image:caption>Mystery Shopping Your Competitors</image:caption><image:title>competitive-mystery-shopping-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-service-shopper-comment.jpg</image:loc><image:caption>Mystery Shopper comment on customer service</image:caption><image:title>customer-service-shopper-comment</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-scores</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpg</image:loc><image:caption>How to improve qsr guest experience with data</image:caption><image:title>improve-qsr-guest-experience-with-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/annual-drive-thru-study-order-accuracy-score-trend.jpg</image:loc><image:caption>The order accuracy trend over 2 years portrayed by Intouch Insight's Annual Drive-thru study</image:caption><image:title>annual-drive-thru-study-order-accuracy-score-trend</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-06-12</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/business-update-q12026</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><lastmod>2026-01-20</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-at-olc-conference</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><lastmod>2026-06-29</lastmod></url><url><loc>https://www.intouchinsight.com/blog/demystifying-mystery-shoppers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png</image:loc><image:caption>3-essential-features-of-modern-mystery-shopping</image:caption><image:title>3-essential-features-of-modern-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpg</image:loc><image:caption>server-pouring-wine-for-happy-customer-at-restaurant</image:caption><image:title>server-pouring-wine-for-happy-customer-at-restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpg</image:loc><image:caption>demystifying-mystery-shoppers</image:caption><image:title>demystifying-mystery-shoppers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/audits/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/clients-banff-hospitality-collective.png</image:loc><image:caption>clients-banff-hospitality-collective</image:caption><image:title>clients-banff-hospitality-collective</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/audits-inspections/do-audits-using-IntouchCheck-inspection-software.png</image:loc><image:caption>Do audits using IntouchCheck™ inspection software</image:caption><image:title>do-audits-using-IntouchCheck-inspection-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/taco_time.png</image:loc><image:caption>taco_time</image:caption><image:title>taco_time</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Parkland_Logo.png</image:loc><image:caption>Parkland_Logo</image:caption><image:title>Parkland_Logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/so_fresh.png</image:loc><image:caption>so_fresh</image:caption><image:title>so_fresh</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.png</image:loc><image:caption>manchu_wok</image:caption><image:title>manchu_wok</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.png</image:loc><image:caption>executive-hotels</image:caption><image:title>executive-hotels</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/resources/guides/mobile-inspection-software/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/progress.png</image:loc><image:caption>progress</image:caption><image:title>progress</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-49-45-31-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-49-45-31-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-49-45-31-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/Check%2014-day%20free%20trial%20offer.png</image:loc><image:caption>Check 14-day free trial offer</image:caption><image:title>Check 14-day free trial offer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/handOnTablet-1.png</image:loc><image:caption>handOnTablet-1</image:caption><image:title>handOnTablet-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/clock.png</image:loc><image:caption>clock</image:caption><image:title>clock</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/Essential%20Guide%20to%20Mobile%20Forms%20Software%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Essential Guide to Mobile Forms Software | Intouch Insight</image:caption><image:title>Essential Guide to Mobile Forms Software | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/data.png</image:loc><image:caption>data</image:caption><image:title>data</image:title></image:image><lastmod>2026-05-20</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/press-releases/renewal-normal-course-issuer-bid</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-12-05</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-q32021-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/qsr-drive-thru-customer-behavior</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpg</image:loc><image:caption>Blog Hero Images</image:caption><image:title>Blog Hero Images</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drive-thru-suggestive-selling-data.jpg</image:loc><image:caption>Suggestive Selling Stats for AI-led drive thru locations vs. study average</image:caption><image:title>voice-ai-drive-thru-suggestive-selling-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/mcdonalds-taco-bell-and-the-future-of-drive-thru.jpg</image:loc><image:caption>mcdonalds-taco-bell-and-the-future-of-drive-thru</image:caption><image:title>mcdonalds-taco-bell-and-the-future-of-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-friendliness-stats.jpg</image:loc><image:caption>Satisfaction levels when drive-thru service was friendly</image:caption><image:title>drive-thru-friendliness-stats</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpg</image:loc><image:caption>Is the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Study</image:caption><image:title>drive-thru-customer-behavior-changes-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/audits-neccessary</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpg</image:loc><image:caption>How to turn a generic mystery shopping evaluation into a great one</image:caption><image:title>creating-great-mystery-shopping-evaluations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team.jpg</image:loc><image:caption>customer-experience-management-team</image:caption><image:title>customer-experience-management-team</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Reputation-Management-for-Multi-Location-Based-Businesses.jpg</image:loc><image:caption>Reputation-Management-for-Multi-Location-Based-Businesses</image:caption><image:title>Reputation-Management-for-Multi-Location-Based-Businesses</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/audits-necessary.png</image:loc><image:caption>audits-necessary</image:caption><image:title>audits-necessary</image:title></image:image><lastmod>2023-12-14</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/inspection-software/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchCheck™ Inspection Software</video:title><video:description>IntouchCheck™, is a robust inspection checklists &amp; forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4</video:content_loc><video:duration>109</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.png</image:loc><image:caption>executive-hotels</image:caption><image:title>executive-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Build.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Build</image:caption><image:title>IntouchCheck-Inspection-Software-Build</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/manchuwok_.png</image:loc><image:caption>manchuwok_</image:caption><image:title>manchuwok_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-Inspection-Software-form-editor.png</image:loc><image:caption>IntouchCheck-Inspection-Software-form-editor</image:caption><image:title>IntouchCheck-Inspection-Software-form-editor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkland%20fuel.png</image:loc><image:caption>parkland fuel</image:caption><image:title>parkland fuel</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/so_fresh.png</image:loc><image:caption>so_fresh</image:caption><image:title>so_fresh</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Use-on-Mobile.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Use-on-Mobile</image:caption><image:title>IntouchCheck-Inspection-Software-Use-on-Mobile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/banff-hospitality.png</image:loc><image:caption>banff-hospitality</image:caption><image:title>banff-hospitality</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/automation-with-IntouchCheck-inspection-software-is-easy.png</image:loc><image:caption>automation-with-IntouchCheck-inspection-software-is-easy</image:caption><image:title>automation-with-IntouchCheck-inspection-software-is-easy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/intouchcheck-inspection-software-integrations.png</image:loc><image:caption>intouchcheck-inspection-software-integrations</image:caption><image:title>intouchcheck-inspection-software-integrations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Monitor.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Monitor</image:caption><image:title>IntouchCheck-Inspection-Software-Monitor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-inspection-software-go-digital.png</image:loc><image:caption>IntouchCheck-inspection-software-go-digital</image:caption><image:title>IntouchCheck-inspection-software-go-digital</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-inspection-software-follow-ups.png</image:loc><image:caption>IntouchCheck-inspection-software-follow-ups</image:caption><image:title>IntouchCheck-inspection-software-follow-ups</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/TacoTime-1.png</image:loc><image:caption>TacoTime-1</image:caption><image:title>TacoTime-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Analyze.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Analyze</image:caption><image:title>IntouchCheck-Inspection-Software-Analyze</image:title></image:image><lastmod>2024-07-26</lastmod></url><url><loc>https://www.intouchinsight.com/blog/incorporating-customer-feedback-in-your-business-planning</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Blog-Image-May-13.png</image:loc><image:caption>Blog-Image-May-13</image:caption><image:title>Blog-Image-May-13</image:title></image:image><lastmod>2026-01-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-improve-workplace-safety</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.png</image:loc><image:caption>how-to-improve-workplace-safety</image:caption><image:title>how-to-improve-workplace-safety</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/restaurantManagers.png</image:loc><image:caption>restaurantManagers</image:caption><image:title>restaurantManagers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/homepage-video-background.mp4/medium.jpg</video:thumbnail_loc><video:title>homepage-video-background</video:title><video:description>homepage-video-background</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/homepage-video-background.mp4</video:content_loc><video:duration>8</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.png</image:loc><image:caption>Newsweek logo</image:caption><image:title>newsweek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/insights-platform.png</image:loc><image:caption>Intouch Insight on Insights Platform</image:caption><image:title>insights-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/automation.png</image:loc><image:caption>Unite teams with advanced rules and workflows that do more than just automate tasks - but trigger action.</image:caption><image:title>automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/qsr-restaurants.jpg</image:loc><image:caption>Intouch Insight has partnered with 4 of the top 10 and 19 of the top 50 QSR chains</image:caption><image:title>qsr-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-homepage-report-thumbnails.jpg</image:loc><image:caption>emex-homepage-report-thumbnails</image:caption><image:title>emex-homepage-report-thumbnails</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-homepage-tile.png</image:loc><image:caption>Download the 2026 Pizza Delivery and Carryout Study by Intouch Insight</image:caption><image:title>the-2026-pizza-delco-homepage-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-homepage.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experiences Study</image:caption><image:title>on-premises-2026-homepage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/shopper-insights-top-company-2024.png</image:loc><image:caption>Intouch Insight is listed as a top Shoppers' Insights Company by Quirks Media</image:caption><image:title>shopper-insights-top-company-2024</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpg</image:loc><image:caption>Intouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizza</image:caption><image:title>marcos-pizza</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/audits-inspections.png</image:loc><image:caption>Give your frontline teams a boost with a tool that replaces paper checklists with digital forms so they can take actions faster.</image:caption><image:title>audits-inspections</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpg</image:loc><image:caption>Heritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insight</image:caption><image:title>heritage-partners</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/cx-platform.png</image:loc><image:caption>The IntouchCX™ platform is the leading customer exerience intelligence suite designed to bring every ounce of CX data under one roof.</image:caption><image:title>cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/survey.png</image:loc><image:caption>Use IntouchSurvey® to confirm whether improvements driven by other CX programs are actually working.</image:caption><image:title>survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpg</image:loc><image:caption>Bushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.</image:caption><image:title>jimmy-johns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/service-standard.png</image:loc><image:caption>Use mystery shopping and operational audits to ensure service and operational standards are consistent across locations.</image:caption><image:title>service-standard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpg</image:loc><image:caption>Parkland Corporation works Intouch Insight</image:caption><image:title>parkland</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/greenbook-directory-feature-expert.png</image:loc><image:caption>Intouch Insight listed as featured expered on Greenbook Directory</image:caption><image:title>greenbook-directory-feature-expert</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpg</image:loc><image:caption>Shake Shack partners with Intouch Insight</image:caption><image:title>shake-shack</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/about-us-header.jpg</image:loc><image:caption>Helping multi-location business achieve operational efficiency.</image:caption><image:title>about-us-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/quirks-media.png</image:loc><image:caption>Intouch Insight is listed as a top Shoppers' Insights Company by Quirks Media</image:caption><image:title>quirks-media</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/intouch-insight.png</image:loc><image:caption>Intouch Insight logo</image:caption><image:title>intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/drive-thru-study.jpg</image:loc><image:caption>Annual Drive-thru Study by Intouch Insight</image:caption><image:title>drive-thru-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.png</image:loc><image:caption>CNBC logo</image:caption><image:title>cnbc-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpg</image:loc><image:caption>Substance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insight</image:caption><image:title>substance-collective</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/homepage-report-thumbnails-515x309.jpg</image:loc><image:caption>An illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".</image:caption><image:title>homepage-report-thumbnails-515x309</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-shoppers-choice-2026.png</image:loc><image:caption>Winner of the Mystery Shopping Professionals Association (MSPA) America Shoppers' Choice Award 2026</image:caption><image:title>mspa-shoppers-choice-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.png</image:loc><image:caption>CNN logo</image:caption><image:title>cnn-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/third-party-delivery-study.jpg</image:loc><image:caption>Third-Party Delivery Study by Intouch Insight</image:caption><image:title>third-party-delivery-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.png</image:loc><image:caption>Business Insider logo</image:caption><image:title>business-insider-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpg</image:loc><image:caption>High's of Baltimore, a convenience store chain, partnered with Intouch Insight</image:caption><image:title>highs-of-baltimore</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpg</image:loc><image:caption>Alpaca Chicken partnered with Intouch Insight</image:caption><image:title>alpaca-chicken-homepage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.png</image:loc><image:caption>Reuters logo</image:caption><image:title>reuters-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-elite-2026.png</image:loc><image:caption>Intouch Insight is an elite member of the Mystery Shopping Professionals Association (MSPA).</image:caption><image:title>mspa-elite-2026</image:title></image:image><lastmod>2026-07-10</lastmod><priority>1.0</priority></url><url><loc>https://www.intouchinsight.com/blog/2023-consumer-data-on-loyalty-programs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/membership-by-industry.png</image:loc><image:caption>membership-by-industry</image:caption><image:title>membership-by-industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-programs-done-right-1.jpg</image:loc><image:caption>loyalty-programs-done-right-1</image:caption><image:title>loyalty-programs-done-right-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/prioritize-membership.png</image:loc><image:caption>prioritize-membership</image:caption><image:title>prioritize-membership</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Blog%20Hero%20Images-2.png</image:loc><image:caption>Blog Hero Images-2</image:caption><image:title>Blog Hero Images-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2023-09-14</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/mystery-shopping-services</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchShop® Mystery Shopping Services</video:title><video:description>Intouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4</video:content_loc><video:duration>97</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>mystery shopping company</video:tag><video:tag>mystery shopping</video:tag><video:tag>mystery shopping program</video:tag><video:tag>mystery shopping services</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/7-eleven_logo.png</image:loc><image:caption>7-eleven_logo</image:caption><image:title>7-eleven_logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/multi-channel-mystery-shopping-program.png</image:loc><image:caption>multi-channel-mystery-shopping-program</image:caption><image:title>multi-channel-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/FedEx.png</image:loc><image:caption>FedEx</image:caption><image:title>FedEx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/EdoJapan-1.png</image:loc><image:caption>EdoJapan-1</image:caption><image:title>EdoJapan-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.png</image:loc><image:caption>highs</image:caption><image:title>highs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/beer%20store.png</image:loc><image:caption>beer store</image:caption><image:title>beer store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/parkland_.png</image:loc><image:caption>parkland_</image:caption><image:title>parkland_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/IntouchShop-Mystery-Shopping-Services-Your-feet-on-the-street!.jpg</image:loc><image:caption>IntouchShop-Mystery-Shopping-Services-Your-feet-on-the-street!</image:caption><image:title>IntouchShop-Mystery-Shopping-Services-Your-feet-on-the-street!</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/areas-of-improvement.png</image:loc><image:caption>areas-of-improvement</image:caption><image:title>areas-of-improvement</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/JUUL-LOGO.png</image:loc><image:caption>JUUL-LOGO</image:caption><image:title>JUUL-LOGO</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/Top-Company-2022-Shopper-Insights.png</image:loc><image:caption>Top-Company-2022-Shopper-Insights</image:caption><image:title>Top-Company-2022-Shopper-Insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/2023-mspa-badge.png</image:loc><image:caption>A member of the Mystery Shopping Professional Association 2023.</image:caption><image:title>2023-mspa-badge</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/IntouchShop%E2%84%A2_Mystery_Shopping_Services.png</image:loc><image:caption>IntouchShop™_Mystery_Shopping_Services</image:caption><image:title>IntouchShop™_Mystery_Shopping_Services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/measure-customer-service-standards.png</image:loc><image:caption>measure-customer-service-standards</image:caption><image:title>measure-customer-service-standards</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/competitor-mystery-shopping-programs.png</image:loc><image:caption>competitor-mystery-shopping-programs</image:caption><image:title>competitor-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/fr/mystery-shopping-dashboard-reporting.png</image:loc><image:caption>mystery-shopping-dashboard-reporting</image:caption><image:title>mystery-shopping-dashboard-reporting</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/MTY-group-logo.png</image:loc><image:caption>MTY-group-logo</image:caption><image:title>MTY-group-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/action-campaign/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/action-campaigns-using-intouch-platform.png</image:loc><image:caption>Action campaigns using Intouch CX platform</image:caption><image:title>action-campaigns-using-intouch-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/take-strategic-actions%20using-action-campaigns.png</image:loc><image:caption>Take strategic actions by using action campaigns.</image:caption><image:title>take-strategic-actions using-action-campaigns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/action-campaigns/Intouch-Insight-Platform-Action-Campaigns.png</image:loc><image:caption>Intouch-Insight-Platform-Action-Campaigns</image:caption><image:title>Intouch-Insight-Platform-Action-Campaigns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/stay-focused-using-action-campaigns.png</image:loc><image:caption>Stay focused using action campaigns by Intouch CX platform</image:caption><image:title>stay-focused-using-action-campaigns</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/press-releases/q3-2025-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2025-11-20</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/capture/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c%20(1).png</image:loc><image:caption>Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c (1)</image:caption><image:title>Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/New%20holland.png</image:loc><image:caption>New holland</image:caption><image:title>New holland</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Case%20IH.png</image:loc><image:caption>Case IH</image:caption><image:title>Case IH</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Track-your-Data-at-Events_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Track-your-Data-at-Events_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Track-your-Data-at-Events_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Track-Attendees-at-Events_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Track-Attendees-at-Events_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Track-Attendees-at-Events_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/aatb.png</image:loc><image:caption>aatb</image:caption><image:title>aatb</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c%20(1).png</image:loc><image:caption>Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c (1)</image:caption><image:title>Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Offline-Data-Capture_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Offline-Data-Capture_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Offline-Data-Capture_46e24dcfd192df8833b956a531574b8c</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/tobacco-compliance-age-verification</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpg</image:loc><image:caption>Tobacco Compliance Insights from the Age Verification Study 2025</image:caption><image:title>tobacco-compliance-age-verification-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.png</image:loc><image:caption>responsible-sales-blog</image:caption><image:title>responsible-sales-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/national-vs-regional-brands-age-verification.jpg</image:loc><image:caption>National vs. Regional Brands on Age Verification</image:caption><image:title>national-vs-regional-brands-age-verification</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/employee-age-verification-methods.jpg</image:loc><image:caption>How employees verify age</image:caption><image:title>employee-age-verification-methods</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpg</image:loc><image:caption>Measuring C-Store Technologies using Mystery Shopping</image:caption><image:title>convenience-store-technologies-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/age-verification-requests-by-daypart.jpg</image:loc><image:caption>IDs requested by dayparts</image:caption><image:title>age-verification-requests-by-daypart</image:title></image:image><lastmod>2025-09-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/closes-clearpoint-acquisition</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/Retail%20big%20box%20setting%20Show%20store%20stocked%20shelves.jpeg</image:loc><image:caption>Retail big box setting Show store stocked shelves</image:caption><image:title>Retail big box setting Show store stocked shelves</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2025-07-03</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/drive-thru-2019/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/drive-thru-study%202019.jpg</image:loc><image:caption>drive-thru-study 2019</image:caption><image:title>drive-thru-study 2019</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/resources/mystery-shopping-questionnaire/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkland%20fuel.png</image:loc><image:caption>parkland fuel</image:caption><image:title>parkland fuel</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/MTY%20Group%20logo.png</image:loc><image:caption>MTY Group logo</image:caption><image:title>MTY Group logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/7-eleven_logo.png</image:loc><image:caption>7-eleven_logo</image:caption><image:title>7-eleven_logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/FedEx.png</image:loc><image:caption>FedEx</image:caption><image:title>FedEx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Juul%20Logo.png</image:loc><image:caption>Juul Logo</image:caption><image:title>Juul Logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/drive-thru-icon.png</image:loc><image:caption>drive-thru-icon</image:caption><image:title>drive-thru-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/icons/use-cases-restaurants.png</image:loc><image:caption>use-cases-restaurants</image:caption><image:title>use-cases-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/EdoJapan-1.png</image:loc><image:caption>EdoJapan-1</image:caption><image:title>EdoJapan-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/restaurants-icon.png</image:loc><image:caption>restaurants-icon</image:caption><image:title>restaurants-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/beer%20store.png</image:loc><image:caption>beer store</image:caption><image:title>beer store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/id-badge-icon.png</image:loc><image:caption>id-badge-icon</image:caption><image:title>id-badge-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Grocery-icon.png</image:loc><image:caption>Grocery-icon</image:caption><image:title>Grocery-icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.png</image:loc><image:caption>highs</image:caption><image:title>highs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/icons/use-cases-cstores.png</image:loc><image:caption>use-cases-cstores</image:caption><image:title>use-cases-cstores</image:title></image:image><lastmod>2023-03-23</lastmod><priority>0.6</priority></url><url><loc>https://www.intouchinsight.com/press-releases/intouch_insight_announces_virtual_audit_product</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2020-10-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/qsr-mobile-order-pickups-hidden-insights</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpg</image:loc><image:caption>On-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.</image:caption><image:title>on-premises-study-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-insights.jpg</image:loc><image:caption>Insights on the Hidden Blindspot of Mobile Order Pickups</image:caption><image:title>mobile-order-pickup-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpg</image:loc><image:caption>Quick service restaurant customer experience mistakes that you need to measure and fix this year.</image:caption><image:title>qsr-customer-experience-mistakes-and-fixes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-05-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-retention-matters-strategies-for-long-term-success</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/how-to-improve-customer-retention.png</image:loc><image:caption>How to improve customer retention</image:caption><image:title>how-to-improve-customer-retention</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpg</image:loc><image:caption>Exploring How Video Mystery Shopping Captures the Human Side of Service</image:caption><image:title>video-mystery-shopping-human-side-of-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpg</image:loc><image:caption>Customer retention matters</image:caption><image:title>customer-retention</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpg</image:loc><image:caption>What are the customer experience KPIs to measure and result in and ROI</image:caption><image:title>customer-experience-measurement-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer_retention_rate_example.jpg</image:loc><image:caption>Example of customer retention rate calculation</image:caption><image:title>customer_retention_rate_example</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-program-cost</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch Insight</video:title><video:description>See how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4</video:content_loc><video:duration>124</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>client testimonial</video:tag><video:tag>mystery shopping</video:tag><video:tag>IntouchInsight</video:tag><video:tag>restaurants</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John's</video:title><video:description>See how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4</video:content_loc><video:duration>107</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>clienttestimonial</video:tag><video:tag>JimmyJohn's</video:tag><video:tag>IntouchInsight</video:tag><video:tag>mysteryshopping</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpg</image:loc><image:caption>The ideal automotive mystery shopping programs to measure and improve your customer experience.</image:caption><image:title>mystery-shopping-for-automotive-brands-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpg</image:loc><image:caption>Mystery Shopping Your Competitors</image:caption><image:title>competitive-mystery-shopping-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/convenience-store-trends-report/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-convenience-stores-findings.png</image:loc><image:caption>Download the 2024 report to get the latest insights on convenience stores.</image:caption><image:title>2024-convenience-stores-findings</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/cstore-trends-2026-feature-new.jpg</image:loc><image:caption>cstore-trends-2026-feature-new</image:caption><image:title>cstore-trends-2026-feature-new</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/report-cover-mockups.jpg</image:loc><image:caption>An illustration of a petro-convenience station with the title "The New Convenience Battleground: C-store Trends Shaping 2026".</image:caption><image:title>report-cover-mockups</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-header.jpg</image:loc><image:caption>A consumer shopping at a convenience store.</image:caption><image:title>convenience-store-trends-report-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/high-protein.png</image:loc><image:caption>An image of a salad with chicken and an illustration of a chart showing 30% of customers increasing their preference for high-protein options or smaller, portion-controlled packaging.</image:caption><image:title>high-protein</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/c-stores-made-to-order.png</image:loc><image:caption>A woman taking a sandwich out of a fridge in a store.</image:caption><image:title>c-stores-made-to-order</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/beverage-customizations.png</image:loc><image:caption>A woman holding two beverages and walking out of a convenience store. A chart is overlayed showing the importance of beverage customization.</image:caption><image:title>beverage-customizations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/reasons-to-visit-c-store.png</image:loc><image:caption>An image of an illuminated petro-convenience location at night with a chart overlayed displaying "Top 5 Other Amenities".</image:caption><image:title>reasons-to-visit-c-store</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/2016-first-quarter-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-trends-emerging-experiences-2024/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-customer-experience-qsr.jpg</image:loc><image:caption>Digital customer experiences in quick-serve restaurants </image:caption><image:title>digital-customer-experience-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpg</image:loc><image:caption>Voice AI Drive-Thru Insights</image:caption><image:title>voice-ai-drivethru-emex-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpg</image:loc><image:caption>Emerging Experience 2024 cta banner</image:caption><image:title>emerging-experiences-download-report </image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2025-05-21</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/future-of-restaurants/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-mobile-ordering-experience-2026.png</image:loc><image:caption>mobile ordering satisfaction score average 92%</image:caption><image:title>emex-mobile-ordering-experience-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo-new.png</image:loc><image:caption>mcdonalds logo</image:caption><image:title>mcdonalds-logo-new</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.png</image:loc><image:caption>burger-king-logo</image:caption><image:title>burger-king-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wing-stop-logo.png</image:loc><image:caption>Wing Stop logo</image:caption><image:title>wing-stop-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-pickup-satisfaction-2026-new.png</image:loc><image:caption>emex-pickup-satisfaction-2026-new</image:caption><image:title>emex-pickup-satisfaction-2026-new</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-header-2026.jpg</image:loc><image:caption>emex-header-2026</image:caption><image:title>emex-header-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.png</image:loc><image:caption>Dunkin' logo</image:caption><image:title>dunkin-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-order-accuracy-2026.png</image:loc><image:caption>order accuracy scores - benchmark comparisons</image:caption><image:title>emex-order-accuracy-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-research-methodology-2026.png</image:loc><image:caption>EmEx research methodology</image:caption><image:title>emex-research-methodology-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/kfc-logo-new.png</image:loc><image:caption>kfc logo</image:caption><image:title>kfc-logo-new</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/moes-logo-new.png</image:loc><image:caption>moe's southwest grill logo</image:caption><image:title>moes-logo-new</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chipotle-logo.png</image:loc><image:caption>chipotle-logo</image:caption><image:title>chipotle-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-logo.png</image:loc><image:caption>whataburger-logo</image:caption><image:title>whataburger-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-feature-image-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-feature-image-2026</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/action-campaign</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/action-campaigns/Intouch-Insight-Platform-Action-Campaigns.png</image:loc><image:caption>Intouch-Insight-Platform-Action-Campaigns</image:caption><image:title>Intouch-Insight-Platform-Action-Campaigns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/stay-focused-using-action-campaigns.png</image:loc><image:caption>stay-focused-using-action-campaigns</image:caption><image:title>stay-focused-using-action-campaigns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/action-campaigns-using-intouch-platform.png</image:loc><image:caption>action-campaigns-using-intouch-platform</image:caption><image:title>action-campaigns-using-intouch-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-59-14-30-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-09-2020-03-59-14-30-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-09-2020-03-59-14-30-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/take-strategic-actions%20using-action-campaigns.png</image:loc><image:caption>take-strategic-actions using-action-campaigns</image:caption><image:title>take-strategic-actions using-action-campaigns</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/your-guide-to-mastering-cx-in-2020</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpg</image:loc><image:caption>intouch-insight-customer-experience-toolkit</image:caption><image:title>intouch-insight-customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-data-to-outcomes.jpg</image:loc><image:caption>customer-experience-data-to-outcomes</image:caption><image:title>customer-experience-data-to-outcomes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpg</image:loc><image:caption>iStock-1150254153</image:caption><image:title>iStock-1150254153</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Toolkit.png</image:loc><image:caption>Toolkit</image:caption><image:title>Toolkit</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/top-tips-to-craft-the-best-mystery-shopping-program</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.png</image:loc><image:caption>top-tips-to-craft-the-best-mystery-shopping-program</image:caption><image:title>top-tips-to-craft-the-best-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/c-store-trends-2023/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/reports/c-store-trends-2023/seamless-experiences-and-AI-in-c-stores.png</image:loc><image:caption>Five top reasons to choose one convenience store location over another.</image:caption><image:title>seamless-experiences-and-AI-in-c-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/reports/c-store-trends-2023/preference-to-eat-ready-made-food.png</image:loc><image:caption>People prefer to eat ready-made food from c-stores in their car.</image:caption><image:title>preference-to-eat-ready-made-food</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/reports/c-store-trends-2023/navigating-EVs-impact-%20on-c-stores.png</image:loc><image:caption>A comparative study of locations with EV charging stations in the last three years.</image:caption><image:title>navigating-EVs-impact- on-c-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/reports/c-store-trends-2023/convenience-store-trends-report-2023.png</image:loc><image:caption>convenience-store-trends-report-2023</image:caption><image:title>convenience-store-trends-report-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-08-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/roi-of-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpg</image:loc><image:caption>How to improve qsr guest experience with data</image:caption><image:title>improve-qsr-guest-experience-with-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-programs-roi-feature-image.jpg</image:loc><image:caption>How do you measure the ROI of your mystery shopping programs?</image:caption><image:title>mystery-shopping-programs-roi-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-26</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20LiaCX%20Icon.svg</image:loc><image:caption>Intouch Insight LiaCX Icon</image:caption><image:title>Intouch Insight LiaCX Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Check%20Icon.svg</image:loc><image:caption>Intouch Insight Check Icon</image:caption><image:title>Intouch Insight Check Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/phone-blue.png</image:loc><image:caption>phone-blue</image:caption><image:title>phone-blue</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Audit%20Icon.svg</image:loc><image:caption>Intouch Insight Audit Icon</image:caption><image:title>Intouch Insight Audit Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Survey%20Icon.svg</image:loc><image:caption>Intouch Insight Survey Icon</image:caption><image:title>Intouch Insight Survey Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Shop%20Icon.svg</image:loc><image:caption>Intouch Insight Shop Icon</image:caption><image:title>Intouch Insight Shop Icon</image:title></image:image><lastmod>2026-05-15</lastmod><priority>0.9</priority></url><url><loc>https://www.intouchinsight.com/blog/importance-of-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpg</image:loc><image:caption>Latest Customer Experience Insights for Multi-location Businesses</image:caption><image:title>newest-customer-experience-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/importance-of-customer-experience.jpg</image:loc><image:caption>importance-of-customer-experience</image:caption><image:title>importance-of-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/blog/3-benefits-of-restaurant-inspection-software</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/3-benefits-of-restaurant-inspection-software.jpg</image:loc><image:caption>3-benefits-of-restaurant-inspection-software</image:caption><image:title>3-benefits-of-restaurant-inspection-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/intouchcheck-restaurant-inspection-reporting.jpg</image:loc><image:caption>intouchcheck-restaurant-inspection-reporting</image:caption><image:title>intouchcheck-restaurant-inspection-reporting</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpg</image:loc><image:caption>restaurant-checklists-improve-performance</image:caption><image:title>restaurant-checklists-improve-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/intouchcheck-restaurant-inspection-automation.jpg</image:loc><image:caption>intouchcheck-restaurant-inspection-automation</image:caption><image:title>intouchcheck-restaurant-inspection-automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png</image:loc><image:caption>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:caption><image:title>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:title></image:image><lastmod>2023-05-18</lastmod></url><url><loc>https://www.intouchinsight.com/blog/take-action-to-drive-cx-business-value-at-cxpa-insight-exchange-2018</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpg</image:loc><image:caption>intouch-insight-customer-experience-toolkit</image:caption><image:title>intouch-insight-customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team%20(1).jpg</image:loc><image:caption>customer-experience-management-team (1)</image:caption><image:title>customer-experience-management-team (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Chart_01-1.jpg</image:loc><image:caption>Chart_01-1</image:caption><image:title>Chart_01-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpg</image:loc><image:caption>See how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.</image:caption><image:title>parkland-thumbnail-blog</image:title></image:image><lastmod>2023-12-12</lastmod></url><url><loc>https://www.intouchinsight.com/blog/using-feedback-to-perfect-the-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpg</image:loc><image:caption>customer-providing-feedback-on-computer</image:caption><image:title>customer-providing-feedback-on-computer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpg</image:loc><image:caption>Convenience-Store-Retailer</image:caption><image:title>Convenience-Store-Retailer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/usingFeedback.png</image:loc><image:caption>usingFeedback</image:caption><image:title>usingFeedback</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/navexacquisition</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-q1-2021-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2021-05-20</lastmod></url><url><loc>https://www.intouchinsight.com/blog/reduce-overtime-with-mobile-forms</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/reduce-overtime-with-mobile-forms.png</image:loc><image:caption>reduce-overtime-with-mobile-forms</image:caption><image:title>reduce-overtime-with-mobile-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.png</image:loc><image:caption>how-to-improve-workplace-safety</image:caption><image:title>how-to-improve-workplace-safety</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/who-we-are/investor-relations/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-smallcap-discoveries.jpg</image:loc><image:caption>Interview with SmallCap Discoveries</image:caption><image:title>interview-smallcap-discoveries</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-maj-soueidan.jpg</image:loc><image:caption>Fireside Q&amp; A with Maj Soueidan</image:caption><image:title>interview-maj-soueidan</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/news/panel-findings-microcap-canadian-opportunities.jpg</image:loc><image:caption>Panel Findings - MicroCap Canadian Opportinities</image:caption><image:title>panel-findings-microcap-canadian-opportunities</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/news/news-update-radius-research.jpg</image:loc><image:caption>News Update: Radius Research</image:caption><image:title>news-update-radius-research</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-alpha-wolf-trading.jpg</image:loc><image:caption>Interview with Alpha Wolf Trading</image:caption><image:title>interview-alpha-wolf-trading</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-04-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/new-cem-software-liacx-inks-deal-worth-200-000-over-2-years</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/study-reveals-pre-pandemic-consumer-behaviors-nov-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20%7C%20Changes%20in%20consumer%20habits%20for%20convenience%20stores%20and%20gas%20stations.png</image:loc><image:caption>Intouch Insight | Changes in consumer habits for convenience stores and gas stations</image:caption><image:title>Intouch Insight | Changes in consumer habits for convenience stores and gas stations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-07-26</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/pricing/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.png</image:loc><image:caption>highs</image:caption><image:title>highs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/retail/beer-store.png</image:loc><image:caption>beer-store</image:caption><image:title>beer-store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkerskitchen.png</image:loc><image:caption>parkerskitchen</image:caption><image:title>parkerskitchen</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/mothers-market.png</image:loc><image:caption>mothers-market</image:caption><image:title>mothers-market</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/blog/tips-for-mystery-shoppers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.png</image:loc><image:caption>top-tips-to-craft-the-best-mystery-shopping-program</image:caption><image:title>top-tips-to-craft-the-best-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpg</image:loc><image:caption>Launching a mystery shopping program</image:caption><image:title>launching-a-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/tips-mystery-shoppers.png</image:loc><image:caption>tips-mystery-shoppers</image:caption><image:title>tips-mystery-shoppers</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/revisit-your-mystery-shopping-program</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/shop-open-compressor.jpg</image:loc><image:caption>shop-open-compressor</image:caption><image:title>shop-open-compressor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Virtual%20mystery%20shopping.jpg</image:loc><image:caption>Virtual mystery shopping</image:caption><image:title>Virtual mystery shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/drive-thru-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/QSR-drive-thru-study-2020.png</image:loc><image:caption>QSR-drive-thru-study-2020</image:caption><image:title>QSR-drive-thru-study-2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/seelevel-reports/2020-QSR-Drive-Thru-Study_unmasked.jpg</image:loc><image:caption>2020-QSR-Drive-Thru-Study_unmasked</image:caption><image:title>2020-QSR-Drive-Thru-Study_unmasked</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/trading-otcqb-market</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/acquisitions/statopex/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/statopex-logo-2.png</image:loc><image:caption>Statopex logo for landing page</image:caption><image:title>statopex-logo-2</image:title></image:image><lastmod>2026-05-20</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/third-party-delivery-report/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-third-party-delivery-report-mock-up.jpg</image:loc><image:caption>The 2025 Third-Party Delivery Study is here. Download your copy now.</image:caption><image:title>2025-third-party-delivery-report-mock-up</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-deliver-takeaway-accuracy.png</image:loc><image:caption>See which delivery partner leads in order accuracy.</image:caption><image:title>third-party-deliver-takeaway-accuracy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/doordash-logo.png</image:loc><image:caption>Doordash logo</image:caption><image:title>doordash-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-third-party-delivery-feature-image.jpg</image:loc><image:caption>Download the 2nd Edition of the Third-Party Delivery Study</image:caption><image:title>2025-third-party-delivery-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-header.jpg</image:loc><image:caption>Download the 2025 Third-Party Delivery Report</image:caption><image:title>third-party-delivery-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-deliver-takeaway-timing.png</image:loc><image:caption>See how third-party delivery partners stack up on promised vs. actual delivery times.</image:caption><image:title>third-party-deliver-takeaway-timing</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/uber-eats-logo.png</image:loc><image:caption>Uber Eats logo</image:caption><image:title>uber-eats-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/grubhub-logo.png</image:loc><image:caption>Grubhub logo</image:caption><image:title>grubhub-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/delivery-choices.png</image:loc><image:caption>Tracking online food delivery</image:caption><image:title>delivery-choices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-deliver-takeaway-first-party.png</image:loc><image:caption>See how third-party delivery partners compare to first-party apps.</image:caption><image:title>third-party-deliver-takeaway-first-party</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-deliver-takeaway-fees.png</image:loc><image:caption>See which delivery partner is charging the most.</image:caption><image:title>third-party-deliver-takeaway-fees</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-customer-experience-you-didnt-know-about</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f.jpg</image:loc><image:caption>Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f</image:caption><image:title>Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e.jpg</image:loc><image:caption>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:caption><image:title>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpg</image:loc><image:caption>restaurant-customer-experience</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/toolbox-talks</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e.jpg</image:loc><image:caption>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:caption><image:title>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-acquires-performalogics-and-mobilforce</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/ipsgbuyandsell</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/fy2013results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/experiences-that-matter-volume-ii</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Midwest-Property-Management.png</image:loc><image:caption>Midwest-Property-Management</image:caption><image:title>Midwest-Property-Management</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpg</image:loc><image:caption>holiday-shopping-black-friday-collecting-feedback</image:caption><image:title>holiday-shopping-black-friday-collecting-feedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Papa-Murphys.png</image:loc><image:caption>Papa-Murphys</image:caption><image:title>Papa-Murphys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/weLikeYouToo-1.jpg</image:loc><image:caption>weLikeYouToo-1</image:caption><image:title>weLikeYouToo-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/DeerfootCity.png</image:loc><image:caption>DeerfootCity</image:caption><image:title>DeerfootCity</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpg</image:loc><image:caption>may-2023-consumer-data</image:caption><image:title>may-2023-consumer-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Highs.png</image:loc><image:caption>Highs</image:caption><image:title>Highs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Greenrock-Resident-Services.png</image:loc><image:caption>Greenrock-Resident-Services</image:caption><image:title>Greenrock-Resident-Services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Parkers-Kitchen_2.png</image:loc><image:caption>Parkers-Kitchen_2</image:caption><image:title>Parkers-Kitchen_2</image:title></image:image><lastmod>2024-08-07</lastmod></url><url><loc>https://www.intouchinsight.com/blog/generic-to-great-mystery-shopping-evaluation</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpg</image:loc><image:caption>mystery-shopping-in-market-research</image:caption><image:title>mystery-shopping-in-market-research</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpg</image:loc><image:caption>How to turn a generic mystery shopping evaluation into a great one</image:caption><image:title>creating-great-mystery-shopping-evaluations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/4-tips-to-strengthen-brand-reputation</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/drive-thru-checklist-blog-feature-image.png</image:loc><image:caption>drive-thru-checklist-blog-feature-image</image:caption><image:title>drive-thru-checklist-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/4-tips-for-managing-brand-reputation.jpg</image:loc><image:caption>4-tips-for-managing-brand-reputation</image:caption><image:title>4-tips-for-managing-brand-reputation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/challenger-brands-for-drive-thru.jpg</image:loc><image:caption>Drive-thru customer at QSR - how to be a challenger brand</image:caption><image:title>challenger-brands-for-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2024-12-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/automotive-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpg</image:loc><image:caption>The ideal automotive mystery shopping programs to measure and improve your customer experience.</image:caption><image:title>mystery-shopping-for-automotive-brands-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-financial-services.jpg</image:loc><image:caption>The top Mystery Shopping Programs for Banks and Financial Services</image:caption><image:title>mystery-shopping-financial-services</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/how-c-stores-drive-shopper-loyalty-in-2022</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-Insight-Featured-News.jpg</image:loc><image:caption>Intouch-Insight-Featured-News</image:caption><image:title>Intouch-Insight-Featured-News</image:title></image:image><lastmod>2024-07-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/employee-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/employee-experience.jpg</image:loc><image:caption>employee-experience</image:caption><image:title>employee-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/kaleidico-26MJGnCM0Wc-unsplash.jpg</image:loc><image:caption>kaleidico-26MJGnCM0Wc-unsplash</image:caption><image:title>kaleidico-26MJGnCM0Wc-unsplash</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/SPC_book-scan.png</image:loc><image:caption>SPC_book-scan</image:caption><image:title>SPC_book-scan</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/AF_headshot_short.png</image:loc><image:caption>AF_headshot_short</image:caption><image:title>AF_headshot_short</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/happy-barista.jpg</image:loc><image:caption>happy-barista</image:caption><image:title>happy-barista</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/what-multi-location-businesses-should-know-about-reputation-management</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Reputation-Management-for-Multi-Location-Based-Businesses.jpg</image:loc><image:caption>Reputation-Management-for-Multi-Location-Based-Businesses</image:caption><image:title>Reputation-Management-for-Multi-Location-Based-Businesses</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/4-tips-for-managing-brand-reputation.jpg</image:loc><image:caption>4-tips-for-managing-brand-reputation</image:caption><image:title>4-tips-for-managing-brand-reputation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/reputation-management-multi-location-businesses-online-reviews-and-ratings-statistics.jpg</image:loc><image:caption>reputation-management-multi-location-businesses-online-reviews-and-ratings-statistics</image:caption><image:title>reputation-management-multi-location-businesses-online-reviews-and-ratings-statistics</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/reputation-magnagemt-blog-feature-image.jpg</image:loc><image:caption>reputation-magnagemt-blog-feature-image</image:caption><image:title>reputation-magnagemt-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/brooke-kingyens-intouch-insight.jpg</image:loc><image:caption>Brook Kingyens, Director of Software Enablement, Intouch Insight</image:caption><image:title>brooke-kingyens-intouch-insight</image:title></image:image><lastmod>2025-09-02</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-2018-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/sub-vendors-and-holiday-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpg</image:loc><image:caption>may-2023-consumer-data</image:caption><image:title>may-2023-consumer-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers.jpg</image:loc><image:caption>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:caption><image:title>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/sub-vendors-and-holiday-trends.jpg</image:loc><image:caption>sub-vendors-and-holiday-trends</image:caption><image:title>sub-vendors-and-holiday-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/retail-purchasing-habits-and-dollar-store-trends.jpg</image:loc><image:caption>retail-purchasing-habits-and-dollar-store-trends</image:caption><image:title>retail-purchasing-habits-and-dollar-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-10-18</lastmod></url><url><loc>https://www.intouchinsight.com/blog/must-have-cx-software-features-you-cant-ignore</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/integrate-data-using-connectors-webhooks.png</image:loc><image:caption>Configure webhooks to make seamless data connections</image:caption><image:title>integrate-data-using-connectors-webhooks</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/sentiment-word-cloud-by-intouch-cx-platform.png</image:loc><image:caption>Sentiment word cloud by Intouch's CX platform</image:caption><image:title>sentiment-word-cloud-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/automation-hub-by-intouch-cx-platform.png</image:loc><image:caption>Automation hub by Intouch CX Platform</image:caption><image:title>automation-hub-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-software-features.jpg</image:loc><image:caption>Must-have CX software features</image:caption><image:title>cx-software-features</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-million-dollar-contract</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/cx-operations/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-operational-audit.png</image:loc><image:caption>Measure both back-of-the-house and front-of-the-house operational performance with IntouchAudit™.</image:caption><image:title>restaurant-operational-audit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-platform-white-glove-approach.png</image:loc><image:caption>CX-platform-white-glove-approach</image:caption><image:title>CX-platform-white-glove-approach</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Operational-Excellence-Intouch-Insight.jpg</image:loc><image:caption>Operational-Excellence-Intouch-Insight</image:caption><image:title>Operational-Excellence-Intouch-Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.png</image:loc><image:caption>mystery shopping reports &amp; dashboard</image:caption><image:title>mystery-shopping-dashboard-reporting</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/automation-with-IntouchCheck-inspection-software-is-easy.png</image:loc><image:caption>Create triggers and workflows which can automate daily procedures.</image:caption><image:title>automation-with-IntouchCheck-inspection-software-is-easy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/cx-dashboard-for-restaurant.png</image:loc><image:caption>Enhance your operational data by integrating it with other programs to optimize your CX efforts.</image:caption><image:title>cx-dashboard-for-restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/enhanced-reporting-and-automation.png</image:loc><image:caption>Scoring your checklists can help you uncover top issues that need urgent attention.</image:caption><image:title>enhanced-reporting-and-automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-surveys-by-intouch.png</image:loc><image:caption>Measure and monitor customer satisfaction with CSAT surveys</image:caption><image:title>csat-surveys-by-intouch</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-05-25</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/resources/customer-experience-toolkit/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/cx-in-practice.jpg</image:loc><image:caption>Learn how to pick the right cx tool</image:caption><image:title>cx-in-practice</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Screen%20Shot%202020-09-15%20at%202.29.38%20PM.png</image:loc><image:caption>Screen Shot 2020-09-15 at 2.29.38 PM</image:caption><image:title>Screen Shot 2020-09-15 at 2.29.38 PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/guiding-cx-principles.jpg</image:loc><image:caption>Learn the Intouch Insight approach to CX management</image:caption><image:title>guiding-cx-principles</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/customer-experience-measurement-tools.jpg</image:loc><image:caption>Learn about cx measurement tools available to you</image:caption><image:title>customer-experience-measurement-tools</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/press-releases/changes-business-can-make-during-covid-19-june-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/legal/terms-of-service/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/who-we-are/careers/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/cigna-oscar.png</image:loc><image:caption>cigna-oscar</image:caption><image:title>cigna-oscar</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/Intouch%20Insight%20%7C%20Careers.png</image:loc><image:caption>Intouch Insight | Careers</image:caption><image:title>Intouch Insight | Careers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/ottawa-intouch-employees.jpg</image:loc><image:caption>ottawa-intouch-employees</image:caption><image:title>ottawa-intouch-employees</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial4.png</image:loc><image:caption>intouchinsight-employee-testimonial4</image:caption><image:title>intouchinsight-employee-testimonial4</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial2.png</image:loc><image:caption>intouchinsight-employee-testimonial2</image:caption><image:title>intouchinsight-employee-testimonial2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employees-careers.jpg</image:loc><image:caption>intouchinsight-employees-careers</image:caption><image:title>intouchinsight-employees-careers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-50-43-38-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-50-43-38-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-50-43-38-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial3.png</image:loc><image:caption>intouchinsight-employee-testimonial3</image:caption><image:title>intouchinsight-employee-testimonial3</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employee-testimonial1.png</image:loc><image:caption>intouchinsight-employee-testimonial1</image:caption><image:title>intouchinsight-employee-testimonial1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/glassdoor-find-us.png</image:loc><image:caption>glassdoor-find-us</image:caption><image:title>glassdoor-find-us</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/intouchinsight-employees-individuals.jpg</image:loc><image:caption>intouchinsight-employees-individuals</image:caption><image:title>intouchinsight-employees-individuals</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/careers/equitable-life.png</image:loc><image:caption>equitable-life</image:caption><image:title>equitable-life</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-05-19</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/newproductopsmatrix</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/4-ways-to-build-customer-loyalty-for-convenience-and-gas-retailers</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-foodservice-gaining-on-qsr.jpg</image:loc><image:caption>Is C-Store Foodservice Gaining on QSR Market Share?</image:caption><image:title>cstore-foodservice-gaining-on-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpg</image:loc><image:caption>Measuring C-Store Technologies using Mystery Shopping</image:caption><image:title>convenience-store-technologies-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-store-customer-loyalty-program.jpg</image:loc><image:caption>Convenience-store-customer-loyalty-program</image:caption><image:title>Convenience-store-customer-loyalty-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/key-takeaways-on-building-a-solid-foundation-for-your-customer-experience-management-strategy</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Customer%20Experience%20Management_%20What%20Every%20CX%20Leader%20Should%20Know.png</image:loc><image:caption>Customer Experience Management_ What Every CX Leader Should Know</image:caption><image:title>Customer Experience Management_ What Every CX Leader Should Know</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpg</image:loc><image:caption>Customer retention matters</image:caption><image:title>customer-retention</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/journey-mapping-team-blog.jpg</image:loc><image:caption>journey-mapping-team-blog</image:caption><image:title>journey-mapping-team-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/kaleidico-26MJGnCM0Wc-unsplash.jpg</image:loc><image:caption>kaleidico-26MJGnCM0Wc-unsplash</image:caption><image:title>kaleidico-26MJGnCM0Wc-unsplash</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/infinity.png</image:loc><image:caption>infinity</image:caption><image:title>infinity</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2025-09-02</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-113-revenue-growth-for-q2</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-adds-internet-of-things-iot-capabilities-to-its-cx-solutions</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><lastmod>2024-01-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/protecting-your-brand-by-harnessing-the-power-of-consumer-intent</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/charles-deluvio-AT5vuPoi8vc-unsplash-copy_1fe6d0c35d4b57b0c015c39966b9c550.jpg</image:loc><image:caption>charles-deluvio-AT5vuPoi8vc-unsplash-copy_1fe6d0c35d4b57b0c015c39966b9c550</image:caption><image:title>charles-deluvio-AT5vuPoi8vc-unsplash-copy_1fe6d0c35d4b57b0c015c39966b9c550</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.png</image:loc><image:caption>consumer-trends-reports</image:caption><image:title>consumer-trends-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Measuring-CX-part-2-socials.png</image:loc><image:caption>Measuring-CX-part-2-socials</image:caption><image:title>Measuring-CX-part-2-socials</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-holiday-party</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/mystery-shopping-programs-for-cannabis-compliance</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/tech-essentials-to-streamline-restaurant-operations</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/tech-to-improve-restaurant-operations_8ab756cff9d0bf2e13919a8bbf691797.jpg</image:loc><image:caption>tech-to-improve-restaurant-operations_8ab756cff9d0bf2e13919a8bbf691797</image:caption><image:title>tech-to-improve-restaurant-operations_8ab756cff9d0bf2e13919a8bbf691797</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/SaleemKhatri.jpg</image:loc><image:caption>SaleemKhatri</image:caption><image:title>SaleemKhatri</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-create-a-cx-approach-for-maximum-impact-white-paper</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.png</image:loc><image:caption>How to create a CX approach for maximum impact [whitepaper]</image:caption><image:title>How to create a CX approach for maximum impact [whitepaper]</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.png</image:loc><image:caption>Designing-a-World-Class-CX-Approach-cover</image:caption><image:title>Designing-a-World-Class-CX-Approach-cover</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Outdoor-brunch-with-friends.jpg</image:loc><image:caption>Outdoor-brunch-with-friends</image:caption><image:title>Outdoor-brunch-with-friends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.png</image:loc><image:caption>Interview with Jim Tincher</image:caption><image:title>Interview with Jim Tincher</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.png</image:loc><image:caption>The Right Approach to CX Interview with Jim Tincher Part 2</image:caption><image:title>The Right Approach to CX Interview with Jim Tincher Part 2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/fr/legal/privacy-policy</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2025-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-q1-2019-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/everything-you-need-to-know-about-mystery-shopping-in-under-90-seconds-video</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.png</image:loc><image:caption>top-tips-to-craft-the-best-mystery-shopping-program</image:caption><image:title>top-tips-to-craft-the-best-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/What%20should%20your%20mystery%20shopping%20scores%20be-2.png</image:loc><image:caption>What should your mystery shopping scores be-2</image:caption><image:title>What should your mystery shopping scores be-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/fashion-friends-friendship-1345082.jpg</image:loc><image:caption>fashion-friends-friendship-1345082</image:caption><image:title>fashion-friends-friendship-1345082</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/drive-thru-study-2025-press-release</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2025-10-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/executivemanagementchanges</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-announces-q1-2023-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insights-2026-c-store-trends-report</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/what-is-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpg</image:loc><image:caption>Discover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.</image:caption><image:title>jimmy-johns-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/What%20should%20your%20mystery%20shopping%20scores%20be-2.png</image:loc><image:caption>What should your mystery shopping scores be-2</image:caption><image:title>What should your mystery shopping scores be-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.png</image:loc><image:caption>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</image:caption><image:title>alpaca-chicken-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/drive-thru/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-1.png</image:loc><image:caption>Higher overall satifaction scores</image:caption><image:title>emerging-experiences-findings-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/raising-canes-logo.png</image:loc><image:caption>raising-canes-logo</image:caption><image:title>raising-canes-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dutch-bros-logo.png</image:loc><image:caption>Dutch Bros logo</image:caption><image:title>dutch-bros-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/tim-hortons-logo.png</image:loc><image:caption>Tim Hortons logo</image:caption><image:title>tim-hortons-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/header-drive-thru-2025.jpg</image:loc><image:caption>Drive-Thru Report Page Banner Image of a person collecting their food from a drive-thru window</image:caption><image:title>header-drive-thru-2025</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.png</image:loc><image:caption>Dunkin' logo</image:caption><image:title>dunkin-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-logo.png</image:loc><image:caption>Chick-fil-a logo</image:caption><image:title>chick-fil-a-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.png</image:loc><image:caption>Reuters logo</image:caption><image:title>reuters-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/popeyes-logo.png</image:loc><image:caption>Popeyes Logo</image:caption><image:title>popeyes-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/mckup-drive-thru-study-2025.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study by Intouch Insight</image:caption><image:title>mckup-drive-thru-study-2025</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.png</image:loc><image:caption>Arby's logo</image:caption><image:title>arbys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/starbucks-logo.png</image:loc><image:caption>Starbucks logo</image:caption><image:title>starbucks-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.png</image:loc><image:caption>CNBC logo</image:caption><image:title>cnbc-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.png</image:loc><image:caption>Newsweek logo</image:caption><image:title>newsweek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wendys-logo.png</image:loc><image:caption>wendys-logo</image:caption><image:title>wendys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/kfc-logo.png</image:loc><image:caption>KFC logo</image:caption><image:title>kfc-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.png</image:loc><image:caption>burger-king-logo</image:caption><image:title>burger-king-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo.png</image:loc><image:caption>McDonald's logo</image:caption><image:title>mcdonalds-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.png</image:loc><image:caption>Business Insider logo</image:caption><image:title>business-insider-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/taco-bell-logo.png</image:loc><image:caption>taco-bell-logo</image:caption><image:title>taco-bell-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drive-thru-study-2025-metrics.jpg</image:loc><image:caption>The metrics measured for the drive-thru study</image:caption><image:title>drive-thru-study-2025-metrics</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-3.png</image:loc><image:caption>Overall order accuracy scores were higher at innovation locations.</image:caption><image:title>emerging-experiences-findings-3</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.png</image:loc><image:caption>CNN logo</image:caption><image:title>cnn-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-2.png</image:loc><image:caption>Speed improvements for digital orders were noticed.</image:caption><image:title>emerging-experiences-findings-2</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/convenience-stores-report-oct-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/5-stories-of-great-customer-experiences-that-would-make-mom-proud</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data.jpg</image:loc><image:caption>Too-Much-Customer_Experience-Data</image:caption><image:title>Too-Much-Customer_Experience-Data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/what-is-customer-experience-maangement-1.jpg</image:loc><image:caption>what-is-customer-experience-maangement-1</image:caption><image:title>what-is-customer-experience-maangement-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/journey-mapping-team-blog.jpg</image:loc><image:caption>journey-mapping-team-blog</image:caption><image:title>journey-mapping-team-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/closing-of-financing-cem-strategy</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2017-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/automate-mystery-shopping-data</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpg</image:loc><image:caption>breakfast-pizza-drive-thru</image:caption><image:title>breakfast-pizza-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/automate-mystery-shopping-data.png</image:loc><image:caption>automate-mystery-shopping-data</image:caption><image:title>automate-mystery-shopping-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpg</image:loc><image:caption>How to turn a generic mystery shopping evaluation into a great one</image:caption><image:title>creating-great-mystery-shopping-evaluations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/report-gap-between-cstores-qsrs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/2023-convenience-store-trends-featured-image-pr.jpg</image:loc><image:caption>2023 Convenience Store Trends Report by Intouch Insight</image:caption><image:title>2023-convenience-store-trends-featured-image-pr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-data-collection-for-operations</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpg</image:loc><image:caption>mobile-data-collection-for-operations</image:caption><image:title>mobile-data-collection-for-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png</image:loc><image:caption>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:caption><image:title>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/restaurantManagers.png</image:loc><image:caption>restaurantManagers</image:caption><image:title>restaurantManagers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-announces-strong-growth-in-revenues-earnings-and-ebitda</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/virtual-mystery-shopping-dos-and-donts-in-2022/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Virtual%20mystery%20shopping.jpg</image:loc><image:caption>Virtual mystery shopping</image:caption><image:title>Virtual mystery shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><lastmod>2024-08-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-audit-programs-for-restaurants</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-delivery-shopper-comment.jpg</image:loc><image:caption>Mystery shopper comment on food delivery and multiple stops</image:caption><image:title>food-delivery-shopper-comment</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-shopper-comment.jpg</image:loc><image:caption>Mystery Shopper comment on mobile order pickups</image:caption><image:title>mobile-order-pickup-shopper-comment</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/study-reveals-shift-in-pizza-wars</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-mockup.jpg</image:loc><image:caption>Beyond the box: Hot. Fresh. Right on Time: Pizza Delivery and Carryout (Delco) Study</image:caption><image:title>the-2026-pizza-delco-mockup</image:title></image:image><lastmod>2026-01-05</lastmod></url><url><loc>https://www.intouchinsight.com/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-intouchcheck-helps-during-labor-shortages.png</image:loc><image:caption>3-ways-intouchcheck-helps-during-labor-shortages</image:caption><image:title>3-ways-intouchcheck-helps-during-labor-shortages</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png</image:loc><image:caption>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:caption><image:title>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png</image:loc><image:caption>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:caption><image:title>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/c-store-trends-2022/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-report-teaser-2.png</image:loc><image:caption>convenience-report-teaser-2</image:caption><image:title>convenience-report-teaser-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-store-trends-report-summer-2022.png</image:loc><image:caption>convenience-store-trends-report-summer-2022</image:caption><image:title>convenience-store-trends-report-summer-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-report-teaser-1.png</image:loc><image:caption>convenience-report-teaser-1</image:caption><image:title>convenience-report-teaser-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-report-teaser-3.png</image:loc><image:caption>convenience-report-teaser-3</image:caption><image:title>convenience-report-teaser-3</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/convenience-store-trends-summer-2022/Convenience_Store_Trends_Report.jpg</image:loc><image:caption>Convenience_Store_Trends_Report</image:caption><image:title>Convenience_Store_Trends_Report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-food-safety-culture</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png</image:loc><image:caption>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:caption><image:title>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpg</image:loc><image:caption>Product update thermapen for IntouchCheck</image:caption><image:title>product-feature-thermapen-for-IntouchCheck</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-25-revenue-growth-for-2021</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-key-to-cultivating-loyalty-designing-great-experiences</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/jim-bass.jpg</image:loc><image:caption>jim-bass</image:caption><image:title>jim-bass</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Customer%20Experience%20Management_%20What%20Every%20CX%20Leader%20Should%20Know.png</image:loc><image:caption>Customer Experience Management_ What Every CX Leader Should Know</image:caption><image:title>Customer Experience Management_ What Every CX Leader Should Know</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cx-team-actioning-feedback-1.jpg</image:loc><image:caption>cx-team-actioning-feedback-1</image:caption><image:title>cx-team-actioning-feedback-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/identify-problems-50_9d32ca21420d1bd4ca3132d1d3275068.png</image:loc><image:caption>identify-problems-50_9d32ca21420d1bd4ca3132d1d3275068</image:caption><image:title>identify-problems-50_9d32ca21420d1bd4ca3132d1d3275068</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Reputation-Management-for-Multi-Location-Based-Businesses.jpg</image:loc><image:caption>Reputation-Management-for-Multi-Location-Based-Businesses</image:caption><image:title>Reputation-Management-for-Multi-Location-Based-Businesses</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.png</image:loc><image:caption>The Right Approach to CX Interview with Jim Tincher Part 2</image:caption><image:title>The Right Approach to CX Interview with Jim Tincher Part 2</image:title></image:image><lastmod>2022-07-20</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-promotes-luke-waite-to-vp-engineering</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-06-20</lastmod></url><url><loc>https://www.intouchinsight.com/blog/changes-in-consumer-habits-during-the-covid-19-pandemic</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.png</image:loc><image:caption>A Closer Look at the Restaurant Industry</image:caption><image:title>A Closer Look at the Restaurant Industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Upward%20arrow%20stands%20out%20from%20downward%20arrows.png</image:loc><image:caption>Upward arrow stands out from downward arrows</image:caption><image:title>Upward arrow stands out from downward arrows</image:title></image:image><lastmod>2024-07-26</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-convenience-store-technologies</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp4/medium.jpg</video:thumbnail_loc><video:title>See how Intouch Insight helped Parkland Corp. meet the cadence of mystery shops program.</video:title><video:description>parkland-testimonial-hard-to-reach-locals</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp4</video:content_loc><video:duration>39</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpg</image:loc><image:caption>Measuring C-Store Technologies using Mystery Shopping</image:caption><image:title>convenience-store-technologies-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpg</image:loc><image:caption>Mystery Shopping for Innovation in Retail</image:caption><image:title>innovation-in-retail</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/7-reasons-why-your-voc-program-is-not-improving-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Faith-Adams-2_7a50e29839ebf292c1bf9bd23618523b.jpg</image:loc><image:caption>Faith-Adams-2_7a50e29839ebf292c1bf9bd23618523b</image:caption><image:title>Faith-Adams-2_7a50e29839ebf292c1bf9bd23618523b</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpg</image:loc><image:caption>What are the customer experience KPIs to measure and result in and ROI</image:caption><image:title>customer-experience-measurement-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpg</image:loc><image:caption>customer-providing-feedback-on-computer</image:caption><image:title>customer-providing-feedback-on-computer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Voice-of-the-Employee.jpg</image:loc><image:caption>Voice-of-the-Employee</image:caption><image:title>Voice-of-the-Employee</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/holiday-shopping-black-friday-collecting-feedback</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpg</image:loc><image:caption>may-2023-consumer-data</image:caption><image:title>may-2023-consumer-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpg</image:loc><image:caption>breakfast-pizza-drive-thru</image:caption><image:title>breakfast-pizza-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpg</image:loc><image:caption>new-cars-electric-vehicles-and-insurance-coverage</image:caption><image:title>new-cars-electric-vehicles-and-insurance-coverage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpg</image:loc><image:caption>holiday-shopping-black-friday-collecting-feedback</image:caption><image:title>holiday-shopping-black-friday-collecting-feedback</image:title></image:image><lastmod>2023-09-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/new-consumer-insights-for-november</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers.jpg</image:loc><image:caption>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:caption><image:title>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/new-consumer-insights-for-november.jpg</image:loc><image:caption>new-consumer-insights-for-november</image:caption><image:title>new-consumer-insights-for-november</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpg</image:loc><image:caption>consumer-insights-and-the-annual-drive-thru-study_</image:caption><image:title>consumer-insights-and-the-annual-drive-thru-study_</image:title></image:image><lastmod>2023-11-08</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/survey-tool</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.png</image:loc><image:caption>highs</image:caption><image:title>highs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/mothers-market.png</image:loc><image:caption>mothers-market</image:caption><image:title>mothers-market</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Opa-2.png</image:loc><image:caption>Opa-2</image:caption><image:title>Opa-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/fr/automation.png</image:loc><image:caption>automation</image:caption><image:title>automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/fr/tracks-campaigns-performance.png</image:loc><image:caption>tracks-campaigns-performance</image:caption><image:title>tracks-campaigns-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/EdoJapan-1.png</image:loc><image:caption>EdoJapan-1</image:caption><image:title>EdoJapan-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/taco_time.png</image:loc><image:caption>taco_time</image:caption><image:title>taco_time</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/abc%20fine%20wine%20and%20spirits.png</image:loc><image:caption>abc fine wine and spirits</image:caption><image:title>abc fine wine and spirits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Trulieve-1.png</image:loc><image:caption>Trulieve-1</image:caption><image:title>Trulieve-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/fr/score-by-location-over-time.png</image:loc><image:caption>score-by-location-over-time</image:caption><image:title>score-by-location-over-time</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/fr/intouchsurvey-survey-tool.png</image:loc><image:caption>intouchsurvey-survey-tool</image:caption><image:title>intouchsurvey-survey-tool</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/tips-for-successful-trade-show-lead-nurturing</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Ryan-Gould-VP-of-Strategy-and-Marketing-Services-Elevation-Marketing.jpg</image:loc><image:caption>Ryan-Gould-VP-of-Strategy-and-Marketing-Services-Elevation-Marketing</image:caption><image:title>Ryan-Gould-VP-of-Strategy-and-Marketing-Services-Elevation-Marketing</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-software-interpret-hero-image.jpg</image:loc><image:caption>customer-experience-management-software-interpret-hero-image</image:caption><image:title>customer-experience-management-software-interpret-hero-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Trade-Show-Lead-Nurturing.jpg</image:loc><image:caption>Trade-Show-Lead-Nurturing</image:caption><image:title>Trade-Show-Lead-Nurturing</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/trade-show-tricks.jpg</image:loc><image:caption>trade-show-tricks</image:caption><image:title>trade-show-tricks</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/icons/lightbulb-on-light.png</image:loc><image:caption>lightbulb-on-light</image:caption><image:title>lightbulb-on-light</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-operations</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-highs-achieves-cx-goals-with-intouch</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Michele Truelove, High's.</video:title><video:description>See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>customerexperience</video:tag><video:tag>ClientTestimonial</video:tag><video:tag>IntouchInsight</video:tag><video:tag>Mysteryshopping</video:tag><video:tag>CXPlatform</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp4/medium.jpg</video:thumbnail_loc><video:title>Video testimonial of High's of Baltimore for Intouch Insight</video:title><video:description>highs-case-study</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp4</video:content_loc><video:duration>68</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpg</image:loc><image:caption>Learn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.</image:caption><image:title>marcos-pizza-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpg</image:loc><image:caption>See how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.</image:caption><image:title>parkland-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpg</image:loc><image:caption>A video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.</image:caption><image:title>highs-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpg</image:loc><image:caption>See How Intouch Insight Boosts Retail Merchandising For a Global CPG Brand</image:caption><image:title>substance-collective-thumbnail-blog-min</image:title></image:image><lastmod>2026-06-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/alpaca-chicken-video-mystery-shopping-insights</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Jordan Taylor, Director of Training, Alpaca Chicken</video:title><video:description>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4</video:content_loc><video:duration>114</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>IntouchInsight</video:tag><video:tag>videomysteryshopping</video:tag><video:tag>AlpacaChicken</video:tag><video:tag>Clienttestimonial</video:tag><video:tag>mysteryshopping</video:tag><video:tag>videoinsights</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.png</image:loc><image:caption>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</image:caption><image:title>alpaca-chicken-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpg</image:loc><image:caption>See How Intouch Insight Boosts Retail Merchandising For a Global CPG Brand</image:caption><image:title>substance-collective-thumbnail-blog-min</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpg</image:loc><image:caption>Discover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.</image:caption><image:title>jimmy-johns-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpg</image:loc><image:caption>See how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.</image:caption><image:title>shake-shack-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-03-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/third-party-delivery-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpg</image:loc><image:caption>Third-Party Delivery Report 2025 - Promised in the App. Proven at the Door.</image:caption><image:title>third-party-delivery-report-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/first-party-delivery-order-fulfillment.jpg</image:loc><image:caption>First-Party Delivery Order Fulfillment</image:caption><image:title>first-party-delivery-order-fulfillment</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/order-accuracy-third-party-delivery-2025.jpg</image:loc><image:caption>2025 Food service delivery order accuracy</image:caption><image:title>order-accuracy-third-party-delivery-2025</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpg</image:loc><image:caption>What Our Data Says About In-House Delivery vs Third-Party in Food Service</image:caption><image:title>third-party-vs-in-house-delivery-food-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-main-menu-item-markups.jpg</image:loc><image:caption>Third-Party Delivery Platform Main Menu Item Markups</image:caption><image:title>third-party-delivery-main-menu-item-markups</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpg</image:loc><image:caption>Restaurants vs. c-stores in food delivery</image:caption><image:title>restaurants-vs-cstores-for-food-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-01-08</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/features/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/automation-hub-by-Intouch-cx-platform-01.png</image:loc><image:caption>Use automations to drive operational efficiency</image:caption><image:title>automation-hub-by-Intouch-cx-platform-01</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.png</image:loc><image:caption>Parkland logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/features-of-IntouchCheck-InspectionSoftware.png</image:loc><image:caption>Features of IntouchCheck inspection software</image:caption><image:title>features-of-IntouchCheck-InspectionSoftware</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/inspection-checklist.png</image:loc><image:caption>Learn how IntouchCheck® can help you improve operational efficiencies.</image:caption><image:title>inspection-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/audits-inspections/do-audits-using-IntouchCheck-inspection-software.png</image:loc><image:caption>Do audits using IntouchCheck™ inspection software</image:caption><image:title>do-audits-using-IntouchCheck-inspection-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.png</image:loc><image:caption>sofresh-logo</image:caption><image:title>sofresh-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/jersey-mikes-logo.png</image:loc><image:caption>Jersey Mike's logo</image:caption><image:title>jersey-mikes-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/golds-gym-logo.png</image:loc><image:caption>Gold's Gym logo</image:caption><image:title>golds-gym-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/restaurant.jpg</image:loc><image:caption>restaurant</image:caption><image:title>restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/documentation-record-keeping.png</image:loc><image:caption>Upload relevant files and information to service requests so technicians can perform tasks without any back and forth. </image:caption><image:title>documentation-record-keeping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/signatures-and-time-stamps.png</image:loc><image:caption>Create a culture of accountability among teams with IntouchCheck®.</image:caption><image:title>signatures-and-time-stamps</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/IntouchCheck-inspection-software-dashboard.png</image:loc><image:caption>User-friendly custom dashboards and reports help in decoding complex data</image:caption><image:title>IntouchCheck-inspection-software-dashboard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo.png</image:loc><image:caption>Executive Hotels &amp;amp; Resorts</image:caption><image:title>executive-hotels-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/create-a-checklist.png</image:loc><image:caption>Our intuitive and user-friendly drag-and-drop checklist editor helps you build digital checklists on-the-fly.</image:caption><image:title>create-a-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.png</image:loc><image:caption>Testimonial by Andrew Balchin, Program Manager at Parkland Corporation</image:caption><image:title>parkland-testimonial-quote-intouch-check</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.png</image:loc><image:caption>ManchuWOK logo</image:caption><image:title>manchuwok-logo</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-grants-restricted-shares-units</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-10-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/humanizing-the-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/kaleidico-26MJGnCM0Wc-unsplash.jpg</image:loc><image:caption>kaleidico-26MJGnCM0Wc-unsplash</image:caption><image:title>kaleidico-26MJGnCM0Wc-unsplash</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Forrester-CX-NYC-Forum-2018.jpg</image:loc><image:caption>Forrester-CX-NYC-Forum-2018</image:caption><image:title>Forrester-CX-NYC-Forum-2018</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/humanizing-the-customer-experience.jpg</image:loc><image:caption>humanizing-the-customer-experience</image:caption><image:title>humanizing-the-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-board-stock-options-2026</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><lastmod>2026-06-11</lastmod></url><url><loc>https://www.intouchinsight.com/blog/convenience-gas-peak-season</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-03-19</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/net-promoter-score-surveys/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-automation.png</image:loc><image:caption>Trigger workflows using real-time data on detractors to take immediate action</image:caption><image:title>nps-survey-automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-integrations.png</image:loc><image:caption>Pull data from various sources using webhooks, connectors, CRM, API, external drives, cloud or SFTP.</image:caption><image:title>nps-survey-integrations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-distribution.webp</image:loc><image:caption>Distribute NPS survey via SMS, email, website, link or qr code.</image:caption><image:title>nps-survey-distribution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/nps/Net-Promoter-Score-Surveys-IntouchSurvey.png</image:loc><image:caption>Net-Promoter-Score-Surveys-IntouchSurvey</image:caption><image:title>Net-Promoter-Score-Surveys-IntouchSurvey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-analytics-dashboard.png</image:loc><image:caption>NPS survey analytics dashboard</image:caption><image:title>nps-survey-analytics-dashboard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-surveys.png</image:loc><image:caption>Improve your NPS® by analyzing and acting on the customer feedback</image:caption><image:title>nps-surveys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><lastmod>2026-05-25</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/voe-employee-feedback</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/employees-compressor.jpg</image:loc><image:caption>employees-compressor</image:caption><image:title>employees-compressor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpg</image:loc><image:caption>channel-blurring-opportunities-in-2023</image:caption><image:title>channel-blurring-opportunities-in-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.png</image:loc><image:caption>cx-management-for-any-budget</image:caption><image:title>cx-management-for-any-budget</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cut-restaurant-energy-costs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.png</image:loc><image:caption>A Retrospective for Restauranteurs</image:caption><image:title>A Retrospective for Restauranteurs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-provider</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.png</image:loc><image:caption>responsible-sales-blog</image:caption><image:title>responsible-sales-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.png</image:loc><image:caption>top-tips-to-craft-the-best-mystery-shopping-program</image:caption><image:title>top-tips-to-craft-the-best-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-provider.png</image:loc><image:caption>mystery-shopping-provider</image:caption><image:title>mystery-shopping-provider</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/3-powerful-ways-to-visualize-your-data</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/weLikeYouToo-1.jpg</image:loc><image:caption>weLikeYouToo-1</image:caption><image:title>weLikeYouToo-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpg</image:loc><image:caption>holiday-shopping-black-friday-collecting-feedback</image:caption><image:title>holiday-shopping-black-friday-collecting-feedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/hdbar_chart_comparison-png.png</image:loc><image:caption>hdbar_chart_comparison-png</image:caption><image:title>hdbar_chart_comparison-png</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/3-powerful-ways-to-visualize-your-data.png</image:loc><image:caption>3-powerful-ways-to-visualize-your-data</image:caption><image:title>3-powerful-ways-to-visualize-your-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/cd_list_of_comments-png.png</image:loc><image:caption>cd_list_of_comments-png</image:caption><image:title>cd_list_of_comments-png</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/hd_comparison_table-png.png</image:loc><image:caption>hd_comparison_table-png</image:caption><image:title>hd_comparison_table-png</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Copy%20of%20HoC%20and%20Bliss%20Twitter%20Promo.png</image:loc><image:caption>Copy of HoC and Bliss Twitter Promo</image:caption><image:title>Copy of HoC and Bliss Twitter Promo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/cd_record_count-png.png</image:loc><image:caption>cd_record_count-png</image:caption><image:title>cd_record_count-png</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/ptd_sum_of_data_over_given_time_period-png-1.png</image:loc><image:caption>ptd_sum_of_data_over_given_time_period-png-1</image:caption><image:title>ptd_sum_of_data_over_given_time_period-png-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/pt_comparison_table-png.png</image:loc><image:caption>pt_comparison_table-png</image:caption><image:title>pt_comparison_table-png</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/pt_trends_over_time-png.png</image:loc><image:caption>pt_trends_over_time-png</image:caption><image:title>pt_trends_over_time-png</image:title></image:image><lastmod>2022-08-11</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-audit-app</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/restaurantManagers.png</image:loc><image:caption>restaurantManagers</image:caption><image:title>restaurantManagers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/benefits-mobile-forms</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/3-benefits-of-restaurant-inspection-software.jpg</image:loc><image:caption>3-benefits-of-restaurant-inspection-software</image:caption><image:title>3-benefits-of-restaurant-inspection-software</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/restaurant-operations/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpg</image:loc><image:caption>Vieo tutorial on how to create reports on IntouchCheck®</image:caption><image:title>check-end-user-enhanced-logic (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/analytics-and-insights.png</image:loc><image:caption>Access all your operational insights with just one click.</image:caption><image:title>analytics-and-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.png</image:loc><image:caption>Papa Murphy logo</image:caption><image:title>papa-murphy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/centralize-operations.png</image:loc><image:caption>Get visibility into restaurant operations to pinpoint recurring issues.</image:caption><image:title>centralize-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/dashboard.png</image:loc><image:caption>Effortlessly compare month-on-month data across locations while monitoring operational performance.</image:caption><image:title>dashboard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpg</image:loc><image:caption>Product update thermapen for IntouchCheck</image:caption><image:title>product-feature-thermapen-for-IntouchCheck</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-temperature-question.jpg</image:loc><image:caption>A frontline employee using a mobile device to complete a temperature check, representing real-time data capture in IntouchCheck.</image:caption><image:title>product-feature-blog-temperature-question</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.png</image:loc><image:caption>The Chopped Leaf logo </image:caption><image:title>the-chopped-leaf-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mty-logo.png</image:loc><image:caption>MTY Group</image:caption><image:title>mty-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpg</image:loc><image:caption>Video tutorial for IntouchCheck® admin users</image:caption><image:title>intouch-check-admin-tutorial</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.png</image:loc><image:caption>Sushi Shop logo</image:caption><image:title>sushi-shop-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.png</image:loc><image:caption>sofresh-logo</image:caption><image:title>sofresh-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/cx-for-restaurant-header.jpg</image:loc><image:caption>Customers ordering food at a restaurant.</image:caption><image:title>cx-for-restaurant-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/ready-to-use-templates.png</image:loc><image:caption>Get started in no time with ready-to-use templates.</image:caption><image:title>ready-to-use-templates</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/marcos-testimonial-quote.png</image:loc><image:caption>Partnering with Intouch Insight was an incredibly powerful decision. It absolutely created an extra layer of value in our business model - Mike Fletcher, Authentic Pizza of Florida LLC, Marco’s Pizza</image:caption><image:title>marcos-testimonial-quote</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpg</image:loc><image:caption>Video tutorial on how IntouchCheck® can help you achieve operational efficiency.</image:caption><image:title>intouchcheck-overview-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.png</image:loc><image:caption>Opa of Greece logo</image:caption><image:title>opa-of-greece-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpg</image:loc><image:caption>product-feature-blog-data-multiple-condition-2</image:caption><image:title>product-feature-blog-data-multiple-condition-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpg</image:loc><image:caption>How to add addition instructions to your checklist on IntouchCheck®</image:caption><image:title>adding-additional-instructions-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpg</image:loc><image:caption>IntouchCheck® Enhanced Logic</image:caption><image:title>check-end-user-enhanced-logic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/operations.png</image:loc><image:caption>Manage both back-of-the-house and front-of-the-house operations with IntouchCheck®.</image:caption><image:title>operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/checklists.png</image:loc><image:caption>Improve operational performance and cut costs with digital checklists.</image:caption><image:title>checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/employee-accountability.png</image:loc><image:caption>Arm your team with tools to maintain their peak performance.</image:caption><image:title>employee-accountability</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpg</image:loc><image:caption>Video tutorial on best practices for IntouchCheck® admin users.</image:caption><image:title>check-admin-best-practices</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/restaurant-customer-experience/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>Case study video testimonial for Intouch Insight by Marcos Pizza</video:title><video:description>marcos-pizza-testimonial-full</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Patrick Palmer, Sr. Marketing &amp; Communications Leader, Substance Collective.</video:title><video:description>substance-collective-testimonial-full</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4</video:content_loc><video:duration>120</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John's</video:title><video:description>See how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4</video:content_loc><video:duration>107</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>clienttestimonial</video:tag><video:tag>JimmyJohn's</video:tag><video:tag>IntouchInsight</video:tag><video:tag>mysteryshopping</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch Insight</video:title><video:description>See how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4</video:content_loc><video:duration>124</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>client testimonial</video:tag><video:tag>mystery shopping</video:tag><video:tag>IntouchInsight</video:tag><video:tag>restaurants</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Jordan Taylor, Director of Training, Alpaca Chicken</video:title><video:description>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4</video:content_loc><video:duration>114</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>IntouchInsight</video:tag><video:tag>videomysteryshopping</video:tag><video:tag>AlpacaChicken</video:tag><video:tag>Clienttestimonial</video:tag><video:tag>mysteryshopping</video:tag><video:tag>videoinsights</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4/medium.jpg</video:thumbnail_loc><video:title>Testimonial video of Wendy's franchisee for Intouch Insight</video:title><video:description>See how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and operational compliance, leading to an overall increase in sales from three to five percent all-day growth.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4</video:content_loc><video:duration>165</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>client testimonial</video:tag><video:tag>mystery shopping</video:tag><video:tag>restaurants</video:tag><video:tag>franchisee</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.png</image:loc><image:caption>Papa Murphy logo</image:caption><image:title>papa-murphy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-tile-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail.jpg</image:loc><image:caption>Learn how Intouch Insight helped CPG brands like Substance Collective improve customer experience and operational efficiency.</image:caption><image:title>substance-collective-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-inspection.png</image:loc><image:caption>Create digital checklists using IntouchCheck™ inspection software to streamline daily, weekly, monthly or annual checks.</image:caption><image:title>restaurant-inspection</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/cx-for-restaurant-header.jpg</image:loc><image:caption>Customers ordering food at a restaurant.</image:caption><image:title>cx-for-restaurant-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&amp;w-logo.png</image:loc><image:caption>A&amp;W logo</image:caption><image:title>a&amp;w-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-thumbnail.jpg</image:loc><image:caption>Learn how Intouch Insight helped Heritage partners Group improve customer experience and operational efficiency.</image:caption><image:title>heritage-partners-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/automation.png</image:loc><image:caption>IntouchSurvey™ automation</image:caption><image:title>automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experiences Study</image:caption><image:title>on-premises-2026-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-thumbnail.jpg</image:loc><image:caption>See how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.</image:caption><image:title>alpaca-chicken-video-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail.jpg</image:loc><image:caption>Learn how Intouch Insight helped Marco's Pizza improve customer experience and operational efficiency.</image:caption><image:title>marcos-pizza-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpg</image:loc><image:caption>Download the 2025 Aunnual Drive-thru Study by Intouch Insight.</image:caption><image:title>2025-drivethru-study-website-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.png</image:loc><image:caption>ManchuWOK logo</image:caption><image:title>manchuwok-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.png</image:loc><image:caption>Download the 2026 Pizza Delivery and Carryout Study</image:caption><image:title>the-2026-pizza-delco-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.png</image:loc><image:caption>Sushi Shop logo</image:caption><image:title>sushi-shop-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.png</image:loc><image:caption>Mr. Sub logo</image:caption><image:title>mrsub-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.png</image:loc><image:caption>The Chopped Leaf logo </image:caption><image:title>the-chopped-leaf-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-operational-audit.png</image:loc><image:caption>Measure both back-of-the-house and front-of-the-house operational performance with IntouchAudit™.</image:caption><image:title>restaurant-operational-audit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.png</image:loc><image:caption>Mucho Burrito logo</image:caption><image:title>muchoburrito-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.png</image:loc><image:caption>sofresh-logo</image:caption><image:title>sofresh-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-video-thumbnail.jpg</image:loc><image:caption>See how Intouch Insight's mystery shopping program delivered guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.</image:caption><image:title>jimmy-johns-video-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-mystery-shopping.png</image:loc><image:caption>Measure guest experiences across channels, including dine-in, 3rd-party delivery, curbside pick-up &amp; drive-thru simultaneously.</image:caption><image:title>restaurant-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpg</image:loc><image:caption>The beverage trends shaping specialty drinks</image:caption><image:title>specialty-beverage-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpg</image:loc><image:caption>Download the 2025 Third-Party Delivery Report</image:caption><image:title>third-party-delivery-report-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/cx-platform.png</image:loc><image:caption>Get a 360° view of all your CX initiatives and programs.</image:caption><image:title>cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpg</image:loc><image:caption>An illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".</image:caption><image:title>page-tile-thumbnails-400x300</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-thumbnail.jpg</image:loc><image:caption>See how Shake Shack partnered with Intouch Insight to leverage guest insights using mystery shopping for smarter packaging.</image:caption><image:title>shake-shack-thumbnail</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/latest-customer-experience-insights</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpg</image:loc><image:caption>Latest Customer Experience Insights for Multi-location Businesses</image:caption><image:title>newest-customer-experience-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/service-rated-friendly-stats.png</image:loc><image:caption>Statistics for when service was rated friendly compared to when it was not</image:caption><image:title>service-rated-friendly-stats</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-path-to-journey-management</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cxpa-insight-exchange-2018-top-takeaways.jpg</image:loc><image:caption>cxpa-insight-exchange-2018-top-takeaways</image:caption><image:title>cxpa-insight-exchange-2018-top-takeaways</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/How-familiar-are-you-with-the-role-of-journey-manager.png</image:loc><image:caption>How-familiar-are-you-with-the-role-of-journey-manager</image:caption><image:title>How-familiar-are-you-with-the-role-of-journey-manager</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-journey-management.jpg</image:loc><image:caption>customer-journey-management</image:caption><image:title>customer-journey-management</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Does-your-company-use-journey-management-software.png</image:loc><image:caption>Does-your-company-use-journey-management-software</image:caption><image:title>Does-your-company-use-journey-management-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpg</image:loc><image:caption>intouch-insight-customer-experience-toolkit</image:caption><image:title>intouch-insight-customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/HoC-Twitter-Promo-copy-2.png</image:loc><image:caption>HoC-Twitter-Promo-copy-2</image:caption><image:title>HoC-Twitter-Promo-copy-2</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q2-2018-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/leverage-cx-with-intouchsurvey</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/reelThemIn.png</image:loc><image:caption>reelThemIn</image:caption><image:title>reelThemIn</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.png</image:loc><image:caption>cx-management-for-any-budget</image:caption><image:title>cx-management-for-any-budget</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Survey%20Tiers%20Blog.png</image:loc><image:caption>Survey Tiers Blog</image:caption><image:title>Survey Tiers Blog</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-wins-contract-with-us-vaping-manufacturer</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/blog/supermarket-technology</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/c-store-operations/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/forecourt-fuel-pump.png</image:loc><image:caption>Forecourt and fuel pump maintenance</image:caption><image:title>forecourt-fuel-pump</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpg</image:loc><image:caption>product-feature-blog-data-multiple-condition-2</image:caption><image:title>product-feature-blog-data-multiple-condition-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/food-safety-quality-control.png</image:loc><image:caption>Food safety and quality control</image:caption><image:title>food-safety-quality-control</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpg</image:loc><image:caption>Product update thermapen for IntouchCheck</image:caption><image:title>product-feature-thermapen-for-IntouchCheck</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/age-restriction-compliance.png</image:loc><image:caption>Age restriction sales compliance</image:caption><image:title>age-restriction-compliance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpg</image:loc><image:caption>How to add addition instructions to your checklist on IntouchCheck®</image:caption><image:title>adding-additional-instructions-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-temperature-question.jpg</image:loc><image:caption>A frontline employee using a mobile device to complete a temperature check, representing real-time data capture in IntouchCheck.</image:caption><image:title>product-feature-blog-temperature-question</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/c-store-inspection-software-banner-image.jpg</image:loc><image:caption>Intouch Check Inspection Software for C-Stores Banner Image</image:caption><image:title>c-store-inspection-software-banner-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpg</image:loc><image:caption>IntouchCheck® Enhanced Logic</image:caption><image:title>check-end-user-enhanced-logic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/intouchcheck-product-capabilities-c-store.png</image:loc><image:caption>Intouch Check capabilities for C-Stores</image:caption><image:title>intouchcheck-product-capabilities-c-store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/suncor.png</image:loc><image:caption>suncor</image:caption><image:title>suncor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/highs-testimonial-quote.png</image:loc><image:caption>High's testimonial on IntouchCheck</image:caption><image:title>highs-testimonial-quote</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/store-inventory-restocking.png</image:loc><image:caption>Store Inventory restocking</image:caption><image:title>store-inventory-restocking</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpg</image:loc><image:caption>Video tutorial on best practices for IntouchCheck® admin users.</image:caption><image:title>check-admin-best-practices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpg</image:loc><image:caption>Video tutorial for IntouchCheck® admin users</image:caption><image:title>intouch-check-admin-tutorial</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpg</image:loc><image:caption>Vieo tutorial on how to create reports on IntouchCheck®</image:caption><image:title>check-end-user-enhanced-logic (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpg</image:loc><image:caption>Video tutorial on how IntouchCheck® can help you achieve operational efficiency.</image:caption><image:title>intouchcheck-overview-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkland%20fuel.png</image:loc><image:caption>parkland fuel</image:caption><image:title>parkland fuel</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/c-store-operations/store-presentation-cleanliness.png</image:loc><image:caption>Store presentation and experience</image:caption><image:title>store-presentation-cleanliness</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/wawa.png</image:loc><image:caption>wawa</image:caption><image:title>wawa</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.png</image:loc><image:caption>highs</image:caption><image:title>highs</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/non-brokered-private-placement</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2017-11-02</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q2financials</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/resources/events/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-04-09</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/data-integration/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/api-access-for-advanced-integrations.png</image:loc><image:caption>Use Intouch Platform API to make data transfer seamless</image:caption><image:title>api-access-for-advanced-integrations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/integrations-page/Intouch-Insight-Integrations-Data-Imports.png</image:loc><image:caption>Intouch-Insight-Integrations-Data-Imports</image:caption><image:title>Intouch-Insight-Integrations-Data-Imports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/import-external-data.png</image:loc><image:caption>Bring external data to get a holistic picture</image:caption><image:title>import-external-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/integrate-data-using-connectors-webhooks.png</image:loc><image:caption>Configure webhooks to make seamless data connections</image:caption><image:title>integrate-data-using-connectors-webhooks</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/data-integration-cx-platform.png</image:loc><image:caption>Use integrations to import data using Intouch CX Platform</image:caption><image:title>data-integration-cx-platform</image:title></image:image><lastmod>2026-04-16</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/press-releases/closingsaleprivacymarketing</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-to-acquire-a-cem-company</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><lastmod>2023-06-06</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q1-2026-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/undefined-May-20-2026-03-52-47-7996-PM.png</image:loc><image:caption>undefined-May-20-2026-03-52-47-7996-PM</image:caption><image:title>undefined-May-20-2026-03-52-47-7996-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/7-million-3-year-contract</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2017-03-27</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/customer-satisfaction-surveys/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-dashboard-and-reporting.webp</image:loc><image:caption>One source of truth for cross-functional teams</image:caption><image:title>csat-dashboard-and-reporting</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-surveys-by-intouch.png</image:loc><image:caption>Measure and monitor customer satisfaction with CSAT surveys</image:caption><image:title>csat-surveys-by-intouch</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-survey-integrations.png</image:loc><image:caption>Data that tells you the complete story</image:caption><image:title>csat-survey-integrations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-survey-automation.webp</image:loc><image:caption>Trigger workflows as soon as customers complete their satisfaction survey.</image:caption><image:title>csat-survey-automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-survey-distribution.png</image:loc><image:caption>CSAT Survey distribution made easy</image:caption><image:title>csat-survey-distribution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-05-25</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/press-releases/stockoption</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/who-we-are/our-leadership/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/SarahBeckett-IntouchInsight.jpg</image:loc><image:caption>SarahBeckett-IntouchInsight</image:caption><image:title>SarahBeckett-IntouchInsight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/cathySmith.png</image:loc><image:caption>cathySmith</image:caption><image:title>cathySmith</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/Luke_Waite_Intouch_insight.jpg</image:loc><image:caption>Luke_Waite_Intouch_insight</image:caption><image:title>Luke_Waite_Intouch_insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/cameronWatt1.png</image:loc><image:caption>cameronWatt1</image:caption><image:title>cameronWatt1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/DonnaGoodwin-IntouchInsight.jpg</image:loc><image:caption>DonnaGoodwin-IntouchInsight</image:caption><image:title>DonnaGoodwin-IntouchInsight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/Corporate%20Headshots.png</image:loc><image:caption>Corporate Headshots</image:caption><image:title>Corporate Headshots</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/Lee-Bennett.jpg</image:loc><image:caption>Lee-Bennett</image:caption><image:title>Lee-Bennett</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/cameronWatt.png</image:loc><image:caption>cameronWatt</image:caption><image:title>cameronWatt</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/BrookeKingyens-IntouchInsight.jpg</image:loc><image:caption>BrookeKingyens-IntouchInsight</image:caption><image:title>BrookeKingyens-IntouchInsight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/williamOliver.png</image:loc><image:caption>williamOliver</image:caption><image:title>williamOliver</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/daveNewby.png</image:loc><image:caption>daveNewby</image:caption><image:title>daveNewby</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/Jennifer-Batley.jpg</image:loc><image:caption>Jennifer-Batley</image:caption><image:title>Jennifer-Batley</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/corporate/laura-livers.jpg</image:loc><image:caption>laura-livers</image:caption><image:title>laura-livers</image:title></image:image><lastmod>2026-04-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-audits</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/restaurantManagers.png</image:loc><image:caption>restaurantManagers</image:caption><image:title>restaurantManagers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpg</image:loc><image:caption>mobile-data-collection-for-operations</image:caption><image:title>mobile-data-collection-for-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/core-brands-drive-thru-study</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpg</image:loc><image:caption>Is the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Study</image:caption><image:title>drive-thru-customer-behavior-changes-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/challenger-brands-for-drive-thru.jpg</image:loc><image:caption>Drive-thru customer at QSR - how to be a challenger brand</image:caption><image:title>challenger-brands-for-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/drive-thru-checklist-blog-feature-image.png</image:loc><image:caption>drive-thru-checklist-blog-feature-image</image:caption><image:title>drive-thru-checklist-blog-feature-image</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-improve-qsr-guest-experience-with-data-from-the-field</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpg</image:loc><image:caption>How to improve qsr guest experience with data</image:caption><image:title>improve-qsr-guest-experience-with-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/kiosks-apps-and-ai-how-restaurants-are-winning-race-for-enhanced-cx</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2025-05-05</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/changes-to-executive-team</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/acquires-retailtrack-the-belding-group</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-to-acquire-a-customer-experience-measurement-company</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><lastmod>2023-12-12</lastmod></url><url><loc>https://www.intouchinsight.com/blog/drive-thru-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/upselling-drive-thru-study.jpg</image:loc><image:caption>The difference in speed from upselling at the greeting vs. after the order is made</image:caption><image:title>upselling-drive-thru-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-stats-drive-thru-study-2025.jpg</image:loc><image:caption>Stats on the effect of drive-thru friendliness on total time, order accuracy and satisfaction.</image:caption><image:title>friendliness-stats-drive-thru-study-2025</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpg</image:loc><image:caption>On-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.</image:caption><image:title>on-premises-study-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpg</image:loc><image:caption>Is the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Study</image:caption><image:title>drive-thru-customer-behavior-changes-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/brands-drive-thru-study-blog.jpg</image:loc><image:caption>13 Brands that are part of the Drive-Thru Study 2025</image:caption><image:title>brands-drive-thru-study-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpg</image:loc><image:caption>AI in Customer Experience: The Future of Drive-Thru Efficiency</image:caption><image:title>ai-customer-experience-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-speaker-clarity-on-speed.jpg</image:loc><image:caption>The effect on wait times through drive-thru speaker clarity</image:caption><image:title>drive-thru-speaker-clarity-on-speed</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/moments-that-matter-your-journey-mapping-questions-answered</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/journey-mapping-poll-2.png</image:loc><image:caption>journey-mapping-poll-2</image:caption><image:title>journey-mapping-poll-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/journey-mapping-poll-1.png</image:loc><image:caption>journey-mapping-poll-1</image:caption><image:title>journey-mapping-poll-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-journey-management.jpg</image:loc><image:caption>customer-journey-management</image:caption><image:title>customer-journey-management</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Journey-Mapping-Exercise.jpg</image:loc><image:caption>Journey-Mapping-Exercise</image:caption><image:title>Journey-Mapping-Exercise</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/journey-mapping-team-blog.jpg</image:loc><image:caption>journey-mapping-team-blog</image:caption><image:title>journey-mapping-team-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/reel-them-in-top-4-considerations-to-drive-more-survey-responses</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpg</image:loc><image:caption>Top survey distribution methods to boost response rates</image:caption><image:title>survey-distribution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/reelThemIn.png</image:loc><image:caption>reelThemIn</image:caption><image:title>reelThemIn</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Boost-Survey-Response-Rates.jpg</image:loc><image:caption>Boost-Survey-Response-Rates</image:caption><image:title>Boost-Survey-Response-Rates</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Blog-Image-May-13.png</image:loc><image:caption>Blog-Image-May-13</image:caption><image:title>Blog-Image-May-13</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/blog/may-2023-consumer-data</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpg</image:loc><image:caption>holiday-shopping-black-friday-collecting-feedback</image:caption><image:title>holiday-shopping-black-friday-collecting-feedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpg</image:loc><image:caption>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:caption><image:title>loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/sub-vendors-and-holiday-trends.jpg</image:loc><image:caption>sub-vendors-and-holiday-trends</image:caption><image:title>sub-vendors-and-holiday-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpg</image:loc><image:caption>may-2023-consumer-data</image:caption><image:title>may-2023-consumer-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-09-14</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-the-commencement-of-otcqx-trading-and-by-law-changes</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/courseissuerbid-0</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/cx-platform/analytics/sentiment</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/sentiment-word-cloud-by-intouch-cx-platform.png</image:loc><image:caption>sentiment-word-cloud-by-intouch-cx-platform</image:caption><image:title>sentiment-word-cloud-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/text-analytics-by-intouch-cx-platform.png</image:loc><image:caption>text-analytics-by-intouch-cx-platform</image:caption><image:title>text-analytics-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/trigger-action-using-sentiment.png</image:loc><image:caption>trigger-action-using-sentiment</image:caption><image:title>trigger-action-using-sentiment</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-59-14-30-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-09-2020-03-59-14-30-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-09-2020-03-59-14-30-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/sentiment-analysis-intouch-cx-platform.png</image:loc><image:caption>sentiment-analysis-intouch-cx-platform</image:caption><image:title>sentiment-analysis-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-09-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-issuance-of-stock-options</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/capture/event-dashboard/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1.png</image:loc><image:caption>IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1</image:caption><image:title>IntouchCapture-Event-Dashboard_46e24dcfd192df8833b956a531574b8c-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-57-38-18-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-09-2020-03-57-38-18-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-09-2020-03-57-38-18-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Reporting_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Event-Reporting_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Event-Reporting_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Real-time-Event-Communication_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Real-time-Event-Communication_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Real-time-Event-Communication_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/IntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>IntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>IntouchCapture-Dashboards_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/capture/captureDash.png</image:loc><image:caption>captureDash</image:caption><image:title>captureDash</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/press-releases/acquire-clearpoint-solutions</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/Retail%20merchandising%20services%20instore%20resets%20at%20bigbox%20store-1.jpeg</image:loc><image:caption>Retail merchandising services instore resets at bigbox store-1</image:caption><image:title>Retail merchandising services instore resets at bigbox store-1</image:title></image:image><lastmod>2025-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/maximizing-the-employees-role-in-the-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Employee-engagement-convenience-store-petroleum.jpg</image:loc><image:caption>Employee-engagement-convenience-store-petroleum</image:caption><image:title>Employee-engagement-convenience-store-petroleum</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/happy-barista.jpg</image:loc><image:caption>happy-barista</image:caption><image:title>happy-barista</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/restaurant-employee-handbook.png</image:loc><image:caption>restaurant-employee-handbook</image:caption><image:title>restaurant-employee-handbook</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/employee-engagement-mistakes.png</image:loc><image:caption>employee-engagement-mistakes</image:caption><image:title>employee-engagement-mistakes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/employee-engagement-CX-strategy.png</image:loc><image:caption>employee-engagement-CX-strategy</image:caption><image:title>employee-engagement-CX-strategy</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/3-ways-convenience-store-retailers-can-collect-more-customer-feedback</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpg</image:loc><image:caption>Convenience-Store-Retailer</image:caption><image:title>Convenience-Store-Retailer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpg</image:loc><image:caption>customer-providing-feedback-on-computer</image:caption><image:title>customer-providing-feedback-on-computer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-for-convenience-stores</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.png</image:loc><image:caption>how-convenience-stores-can-capitalize-on-mystery-shopping</image:caption><image:title>how-convenience-stores-can-capitalize-on-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data%20(1).jpg</image:loc><image:caption>Too-Much-Customer_Experience-Data (1)</image:caption><image:title>Too-Much-Customer_Experience-Data (1)</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/convenience-gas-insider-tips</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/resources/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/abc-wine-spirits-thumbnail.jpg</image:loc><image:caption>abc-wine-spirits-thumbnail</image:caption><image:title>abc-wine-spirits-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/marcos-pizza-thumbnail.jpg</image:loc><image:caption>marcos-pizza-thumbnail</image:caption><image:title>marcos-pizza-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/scoring-and-outcomes.jpg</image:loc><image:caption>scoring-and-outcomes</image:caption><image:title>scoring-and-outcomes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/custom-record-list-builder%20(1).jpg</image:loc><image:caption>custom-record-list-builder (1)</image:caption><image:title>custom-record-list-builder (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/url-parameter-tracking.jpg</image:loc><image:caption>url-parameter-tracking</image:caption><image:title>url-parameter-tracking</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/resource-center-feature-image.jpg</image:loc><image:caption>resource-center-feature-image</image:caption><image:title>resource-center-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/viewing-additional-instructions.jpg</image:loc><image:caption>viewing-additional-instructions</image:caption><image:title>viewing-additional-instructions</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/comments-dashboard-thumbnail%20(1).jpg</image:loc><image:caption>comments-dashboard-thumbnail (1)</image:caption><image:title>comments-dashboard-thumbnail (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-feedback-surveys-guide.jpg</image:loc><image:caption>customer-feedback-surveys-guide</image:caption><image:title>customer-feedback-surveys-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/maximizing-roi-thumbnail.jpg</image:loc><image:caption>maximizing-roi-thumbnail</image:caption><image:title>maximizing-roi-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/highs-baltimore-thumbnail.jpg</image:loc><image:caption>highs-baltimore-thumbnail</image:caption><image:title>highs-baltimore-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/substance-collective-thumbnail.jpg</image:loc><image:caption>substance-collective-thumbnail</image:caption><image:title>substance-collective-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/mobile-inspetion-software-guide.jpg</image:loc><image:caption>mobile-inspetion-software-guide</image:caption><image:title>mobile-inspetion-software-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/custom-dashboard-thumbnail%20(1).jpg</image:loc><image:caption>custom-dashboard-thumbnail (1)</image:caption><image:title>custom-dashboard-thumbnail (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/olc-2024-thumbnail.jpg</image:loc><image:caption>olc-2024-thumbnail</image:caption><image:title>olc-2024-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/hierarchy-walk-through%20(1).jpg</image:loc><image:caption>hierarchy-walk-through (1)</image:caption><image:title>hierarchy-walk-through (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/2023-qsr-drive-thru-report-thumbnail.jpg</image:loc><image:caption>2023-qsr-drive-thru-report-thumbnail</image:caption><image:title>2023-qsr-drive-thru-report-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/mellowmushroom-webinar-thumbnail.jpg</image:loc><image:caption>mellowmushroom-webinar-thumbnail</image:caption><image:title>mellowmushroom-webinar-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpg</image:loc><image:caption>Video tutorial on how IntouchCheck® can help you achieve operational efficiency.</image:caption><image:title>intouchcheck-overview-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpg</image:loc><image:caption>IntouchCheck® Enhanced Logic</image:caption><image:title>check-end-user-enhanced-logic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpg</image:loc><image:caption>Video tutorial on best practices for IntouchCheck® admin users.</image:caption><image:title>check-admin-best-practices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-toolkit.jpg</image:loc><image:caption>Download our Customer Experience Management Toolkit, encompassing guiding principles, essential tools, and critical elements to elevate your strategy.</image:caption><image:title>customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-management-guide.jpg</image:loc><image:caption>customer-experience-management-guide</image:caption><image:title>customer-experience-management-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-best-practices.jpg</image:loc><image:caption>check-end-user-best-practices</image:caption><image:title>check-end-user-best-practices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/heritage-group-thumbnail.jpg</image:loc><image:caption>heritage-group-thumbnail</image:caption><image:title>heritage-group-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpg</image:loc><image:caption>Discover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.</image:caption><image:title>guide-to-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-thumbnail.jpg</image:loc><image:caption>See how Intouch Insight gave Bushwood Investments LLC, a Jimmy John’s franchisee, visibility into the guest experience without being on-site every day.</image:caption><image:title>jimmy-johns-testimonial-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/mystery-shopping-next-level-guide.jpg</image:loc><image:caption>mystery-shopping-next-level-guide</image:caption><image:title>mystery-shopping-next-level-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpg</image:loc><image:caption>How to add addition instructions to your checklist on IntouchCheck®</image:caption><image:title>adding-additional-instructions-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpg</image:loc><image:caption>A comprehensive guide for retail store chains to relaunching their mystery shopping program for CX excellence</image:caption><image:title>guide-to-myster-shopping-for-retail-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpg</image:loc><image:caption>Vieo tutorial on how to create reports on IntouchCheck®</image:caption><image:title>check-end-user-enhanced-logic (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/hierarchy-comparison-dashboard-thumbnail%20(1).jpg</image:loc><image:caption>hierarchy-comparison-dashboard-thumbnail (1)</image:caption><image:title>hierarchy-comparison-dashboard-thumbnail (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-grocery-stores.jpg</image:loc><image:caption>A comprehensive guide for grocery store chains to relaunching their mystery shopping program for CX excellence</image:caption><image:title>guide-to-myster-shopping-for-grocery-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/beer-retailer-thumbnail.jpg</image:loc><image:caption>beer-retailer-thumbnail</image:caption><image:title>beer-retailer-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/fstec-thumbnail.jpg</image:loc><image:caption>fstec-thumbnail</image:caption><image:title>fstec-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/qsr-drive-thru-report-thumbnail.jpg</image:loc><image:caption>qsr-drive-thru-report-thumbnail</image:caption><image:title>qsr-drive-thru-report-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/data-enrichment-add-on-thumbnail.jpg</image:loc><image:caption>data-enrichment-add-on-thumbnail</image:caption><image:title>data-enrichment-add-on-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/parkland-thumbnail.jpg</image:loc><image:caption>parkland-thumbnail</image:caption><image:title>parkland-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/concept-hotels-thumbnail.jpg</image:loc><image:caption>concept-hotels-thumbnail</image:caption><image:title>concept-hotels-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/olc-2023-thumbnail.jpg</image:loc><image:caption>olc-2023-thumbnail</image:caption><image:title>olc-2023-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/free%20downloads/inspection-software-templates.jpg</image:loc><image:caption>inspection-software-templates</image:caption><image:title>inspection-software-templates</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-restaurants.jpg</image:loc><image:caption>A comprehensive guide for restaurant operators to relaunching their mystery shopping program for CX excellence</image:caption><image:title>guide-to-myster-shopping-for-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/global-filters-cx-platform%20(1).jpg</image:loc><image:caption>global-filters-cx-platform (1)</image:caption><image:title>global-filters-cx-platform (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/kfc-webinar-thumbnail.jpg</image:loc><image:caption>kfc-webinar-thumbnail</image:caption><image:title>kfc-webinar-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpg</image:loc><image:caption>Video tutorial for IntouchCheck® admin users</image:caption><image:title>intouch-check-admin-tutorial</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-thumbnail-blog.png</image:loc><image:caption>See how Shake Shack leveraged guest insights through mystery shopping for smarter packaging</image:caption><image:title>shake-shack-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-case-study-tile.png</image:loc><image:caption>See how Intouch Insight’s video mystery shopping services gave Alpaca Chicken the information it needed to effectively coach restaurant staff and boost QA scores.</image:caption><image:title>alpaca-chicken-case-study-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/cstore-gas-retailer-thumbnail.jpg</image:loc><image:caption>cstore-gas-retailer-thumbnail</image:caption><image:title>cstore-gas-retailer-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/performance-trend-thumbnail%20(1).jpg</image:loc><image:caption>performance-trend-thumbnail (1)</image:caption><image:title>performance-trend-thumbnail (1)</image:title></image:image><lastmod>2026-06-04</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/mobile-ordering-trends-2022/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/ordering-from-c-storesv2.png</image:loc><image:caption>ordering-from-c-storesv2</image:caption><image:title>ordering-from-c-storesv2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/mobile-ordering-and-safety.png</image:loc><image:caption>mobile-ordering-and-safety</image:caption><image:title>mobile-ordering-and-safety</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/fall-2022-mobile-ordering.png</image:loc><image:caption>fall-2022-mobile-ordering</image:caption><image:title>fall-2022-mobile-ordering</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/app-delivery-stats.png</image:loc><image:caption>app-delivery-stats</image:caption><image:title>app-delivery-stats</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/cx-trend-reports/mobile-ordering-report-cover-2022.png</image:loc><image:caption>mobile-ordering-report-cover-2022</image:caption><image:title>mobile-ordering-report-cover-2022</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/restaurant-report-oct-2021/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Restaurant-Fall2021-1.png</image:loc><image:caption>Restaurant-Fall2021-1</image:caption><image:title>Restaurant-Fall2021-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Restaurant-Fall2021-2.png</image:loc><image:caption>Restaurant-Fall2021-2</image:caption><image:title>Restaurant-Fall2021-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Changes-Consumer-Habits-Report-Fall2021-Restaurant.png</image:loc><image:caption>Changes-Consumer-Habits-Report-Fall2021-Restaurant</image:caption><image:title>Changes-Consumer-Habits-Report-Fall2021-Restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Changes-Consumer-Habits-Report-Fall2021-Restaurant-Intouch.png</image:loc><image:caption>Changes-Consumer-Habits-Report-Fall2021-Restaurant-Intouch</image:caption><image:title>Changes-Consumer-Habits-Report-Fall2021-Restaurant-Intouch</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/CiCH%20Fall%202021/Restaurant-Fall2021-3.png</image:loc><image:caption>Restaurant-Fall2021-3</image:caption><image:title>Restaurant-Fall2021-3</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/dell-boomi-integration</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2018-03-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/drive-customer-engagement</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpg</image:loc><image:caption>Convenience-Store-Retailer</image:caption><image:title>Convenience-Store-Retailer</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch_insight_announces_q2_results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2020-10-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-benefit-of-loyalty-programs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/loyalty-program-rewards.png</image:loc><image:caption>loyalty-program-rewards</image:caption><image:title>loyalty-program-rewards</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-store-customer-loyalty-program.jpg</image:loc><image:caption>Convenience-store-customer-loyalty-program</image:caption><image:title>Convenience-store-customer-loyalty-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/loyalty-program-influence.png</image:loc><image:caption>loyalty-program-influence</image:caption><image:title>loyalty-program-influence</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Blog%20Hero%20Images-2.png</image:loc><image:caption>Blog Hero Images-2</image:caption><image:title>Blog Hero Images-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png</image:loc><image:caption>2022-convenience-store-trends</image:caption><image:title>2022-convenience-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-programs-done-right-1.jpg</image:loc><image:caption>loyalty-programs-done-right-1</image:caption><image:title>loyalty-programs-done-right-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/loyalty-program-types.png</image:loc><image:caption>loyalty-program-types</image:caption><image:title>loyalty-program-types</image:title></image:image><lastmod>2024-07-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q3-growth</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/statopexacquisition</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/checklists-manage-business</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/infographic-checklists-business.png</image:loc><image:caption>infographic-checklists-business</image:caption><image:title>infographic-checklists-business</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/strategies-to-meet-c-store-needs</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-06-11</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/fy2014financials</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopping-program</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpg</image:loc><image:caption>Launching a mystery shopping program</image:caption><image:title>launching-a-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2026-07-27</lastmod></url><url><loc>https://www.intouchinsight.com/blog/pizza-trends-series-friendliness</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpg</image:loc><image:caption>Are C-Stores Carryout Contenders in the Pizza Industry?</image:caption><image:title>cstores-carryout-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpg</image:loc><image:caption>Exploring the trends on friendliness in the pizza industry for delivery and carryout</image:caption><image:title>friendliness-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpg</image:loc><image:caption>Pizza Delivery &amp;amp; Carryout Report 2026 with the latest Pizza Trends</image:caption><image:title>pizza-study-2026-feature-image</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/resources/videos/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchShop® Mystery Shopping Services</video:title><video:description>Intouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4</video:content_loc><video:duration>97</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>mystery shopping company</video:tag><video:tag>mystery shopping</video:tag><video:tag>mystery shopping program</video:tag><video:tag>mystery shopping services</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/qsr-intouch-insight-drive-thru-webinar-feb-9-2023.mp4/medium.jpg</video:thumbnail_loc><video:title>QSR and Intouch Insight Drive-Thru Results and Impacts Webinar 2023</video:title><video:description>qsr-intouch-insight-drive-thru-webinar-feb-9-2023</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/qsr-intouch-insight-drive-thru-webinar-feb-9-2023.mp4</video:content_loc><video:duration>2664</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchCheck™ Inspection Software</video:title><video:description>IntouchCheck™, is a robust inspection checklists &amp; forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4</video:content_loc><video:duration>109</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4/medium.jpg</video:thumbnail_loc><video:title>Intouch Insight CX Platform</video:title><video:description>intouch-insight-cx-platform</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4</video:content_loc><video:duration>125</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><lastmod>2026-06-04</lastmod><priority>0.4</priority></url><url><loc>https://www.intouchinsight.com/press-releases/q3-2018-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/three-customer-experience-lessons-from-forresters-2018-cx-nyc-forum</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/kaleidico-26MJGnCM0Wc-unsplash.jpg</image:loc><image:caption>kaleidico-26MJGnCM0Wc-unsplash</image:caption><image:title>kaleidico-26MJGnCM0Wc-unsplash</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/website-customer-experience-stat.jpg</image:loc><image:caption>website-customer-experience-stat</image:caption><image:title>website-customer-experience-stat</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/seamless-customer-experience.jpg</image:loc><image:caption>seamless-customer-experience</image:caption><image:title>seamless-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/humanizing-the-customer-experience.jpg</image:loc><image:caption>humanizing-the-customer-experience</image:caption><image:title>humanizing-the-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/The-Distribution-of-US-CX-Index-Scores.jpg</image:loc><image:caption>The-Distribution-of-US-CX-Index-Scores</image:caption><image:title>The-Distribution-of-US-CX-Index-Scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Forrester-CX-NYC-Forum-2018.jpg</image:loc><image:caption>Forrester-CX-NYC-Forum-2018</image:caption><image:title>Forrester-CX-NYC-Forum-2018</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-experience-executive-search-an-interview-with-christopher-rios</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/Social%20Media/Retail%20Dive%203Is%20of%20CX%20-%20Twitter%20v2-2.png</image:loc><image:caption>Retail Dive 3Is of CX - Twitter v2-2</image:caption><image:title>Retail Dive 3Is of CX - Twitter v2-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpg</image:loc><image:caption>Customer retention matters</image:caption><image:title>customer-retention</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpg</image:loc><image:caption>restaurant-customer-experience</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/CX-executive-search.jpg</image:loc><image:caption>CX-executive-search</image:caption><image:title>CX-executive-search</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mystery-shopper-program</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Virtual%20mystery%20shopping.jpg</image:loc><image:caption>Virtual mystery shopping</image:caption><image:title>Virtual mystery shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpg</image:loc><image:caption>Launching a mystery shopping program</image:caption><image:title>launching-a-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/design-mystery-shopper-program.png</image:loc><image:caption>design-mystery-shopper-program</image:caption><image:title>design-mystery-shopper-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cx-leaders-customer-centric-organization-tips</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpg</image:loc><image:caption>Latest Customer Experience Insights for Multi-location Businesses</image:caption><image:title>newest-customer-experience-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpg</image:loc><image:caption>Ways to improve your customer experience measurement strategy</image:caption><image:title>customer-experience-measurement-strategies</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/cem-score-cards-laptop.png</image:loc><image:caption>cem-score-cards-laptop</image:caption><image:title>cem-score-cards-laptop</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-decline</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpg</image:loc><image:caption>Mystery Shopping for Innovation in Retail</image:caption><image:title>innovation-in-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/machine-learning-strategy</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2017-12-06</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/retail-operations/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpg</image:loc><image:caption>Video tutorial on how IntouchCheck® can help you achieve operational efficiency.</image:caption><image:title>intouchcheck-overview-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/retail.jpg</image:loc><image:caption>retail</image:caption><image:title>retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpg</image:loc><image:caption>Vieo tutorial on how to create reports on IntouchCheck®</image:caption><image:title>check-end-user-enhanced-logic (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/retail-store-opening-checklist.png</image:loc><image:caption>Streamline opening and closing procedures using digital checklists for all stores.</image:caption><image:title>retail-store-opening-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpg</image:loc><image:caption>How to add addition instructions to your checklist on IntouchCheck®</image:caption><image:title>adding-additional-instructions-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpg</image:loc><image:caption>Video tutorial for IntouchCheck® admin users</image:caption><image:title>intouch-check-admin-tutorial</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/golds-gym-logo.png</image:loc><image:caption>Gold's Gym logo</image:caption><image:title>golds-gym-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/cleaning-and-maintenance.png</image:loc><image:caption>Access cleanliness scores for key areas and track month-to-month progress to drive improvements.</image:caption><image:title>cleaning-and-maintenance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/suncor-energy-logo.png</image:loc><image:caption>Suncor Energy logo</image:caption><image:title>suncor-energy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpg</image:loc><image:caption>IntouchCheck® Enhanced Logic</image:caption><image:title>check-end-user-enhanced-logic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/safety-compliance.png</image:loc><image:caption>Enforce standard operating procedures for optimal health and safety compliance.</image:caption><image:title>safety-compliance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/inventory-control-and-merchandising.png</image:loc><image:caption>Monitor stock display and adherence to standard operating procedures using mobile checklists.</image:caption><image:title>inventory-control-and-merchandising</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-temperature-question.jpg</image:loc><image:caption>A frontline employee using a mobile device to complete a temperature check, representing real-time data capture in IntouchCheck.</image:caption><image:title>product-feature-blog-temperature-question</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/quickchek-logo.png</image:loc><image:caption>QuickChek logo</image:caption><image:title>quickchek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/saq-logo.png</image:loc><image:caption>SAQ logo</image:caption><image:title>saq-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.png</image:loc><image:caption>Testimonial by Andrew Balchin, Program Manager at Parkland Corporation</image:caption><image:title>parkland-testimonial-quote-intouch-check</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.png</image:loc><image:caption>Parkland logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/IntouchCheck-inspection-software-results-over-time.png</image:loc><image:caption>Identify areas of improvement</image:caption><image:title>IntouchCheck-inspection-software-results-over-time</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpg</image:loc><image:caption>Video tutorial on best practices for IntouchCheck® admin users.</image:caption><image:title>check-admin-best-practices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpg</image:loc><image:caption>Product update thermapen for IntouchCheck</image:caption><image:title>product-feature-thermapen-for-IntouchCheck</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpg</image:loc><image:caption>product-feature-blog-data-multiple-condition-2</image:caption><image:title>product-feature-blog-data-multiple-condition-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/product-promotions-and-recall.png</image:loc><image:caption>Support your teams during sampling activities and product recalls with digital checklists.</image:caption><image:title>product-promotions-and-recall</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.png</image:loc><image:caption>Sobeys logo</image:caption><image:title>sobeys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/discount-stores</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/rise-of-discount-stores.jpg</image:loc><image:caption>rise-of-discount-stores</image:caption><image:title>rise-of-discount-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-programs-done-right-1.jpg</image:loc><image:caption>loyalty-programs-done-right-1</image:caption><image:title>loyalty-programs-done-right-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-store-customer-loyalty-program.jpg</image:loc><image:caption>Convenience-store-customer-loyalty-program</image:caption><image:title>Convenience-store-customer-loyalty-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2023-01-26</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-intouch-boosts-retail-merchandising-for-a-global-cpg-brand</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Patrick Palmer, Sr. Marketing &amp; Communications Leader, Substance Collective.</video:title><video:description>substance-collective-testimonial-full</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4</video:content_loc><video:duration>120</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpg</image:loc><image:caption>See How Intouch Insight Boosts Retail Merchandising For a Global CPG Brand</image:caption><image:title>substance-collective-thumbnail-blog-min</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q3recordrevenueexecchanges</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/what-not-to-do-when-selecting-a-cx-technology-platform</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Business-professionals-shaking-hands-customer-experience.jpg</image:loc><image:caption>Business-professionals-shaking-hands-customer-experience</image:caption><image:title>Business-professionals-shaking-hands-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpg</image:loc><image:caption>new-cars-electric-vehicles-and-insurance-coverage</image:caption><image:title>new-cars-electric-vehicles-and-insurance-coverage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/prepare-retail-stores-boxing-day-holiday-season</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/black-friday-holiday-season.jpg</image:loc><image:caption>black-friday-holiday-season</image:caption><image:title>black-friday-holiday-season</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Journey-Mapping-Exercise.jpg</image:loc><image:caption>Journey-Mapping-Exercise</image:caption><image:title>Journey-Mapping-Exercise</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.png</image:loc><image:caption>Interview with Jim Tincher</image:caption><image:title>Interview with Jim Tincher</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Boxing%20Day%20-%20Holiday%20Season.png</image:loc><image:caption>Boxing Day - Holiday Season</image:caption><image:title>Boxing Day - Holiday Season</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-real-key-to-customer-loyalty</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e.jpg</image:loc><image:caption>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:caption><image:title>colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f.jpg</image:loc><image:caption>Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f</image:caption><image:title>Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpg</image:loc><image:caption>restaurant-customer-experience</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/create-checklists/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/enhanced-reporting-and-automation.png</image:loc><image:caption>Scoring your checklists can help you uncover top issues that need urgent attention.</image:caption><image:title>enhanced-reporting-and-automation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/signatures-and-time-stamps.png</image:loc><image:caption>Create a culture of accountability among teams with IntouchCheck®.</image:caption><image:title>signatures-and-time-stamps</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo.png</image:loc><image:caption>Executive Hotels &amp;amp; Resorts</image:caption><image:title>executive-hotels-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpg</image:loc><image:caption>Vieo tutorial on how to create reports on IntouchCheck®</image:caption><image:title>check-end-user-enhanced-logic (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/saq-logo.png</image:loc><image:caption>SAQ logo</image:caption><image:title>saq-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.png</image:loc><image:caption>Sobeys logo</image:caption><image:title>sobeys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mty-logo.png</image:loc><image:caption>MTY Group</image:caption><image:title>mty-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.png</image:loc><image:caption>Parkland Fuel Corporation logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/marcos-testimonial-quote.png</image:loc><image:caption>Partnering with Intouch Insight was an incredibly powerful decision. It absolutely created an extra layer of value in our business model - Mike Fletcher, Authentic Pizza of Florida LLC, Marco’s Pizza</image:caption><image:title>marcos-testimonial-quote</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.png</image:loc><image:caption>sofresh-logo</image:caption><image:title>sofresh-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.png</image:loc><image:caption>Opa of Greece logo</image:caption><image:title>opa-of-greece-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpg</image:loc><image:caption>IntouchCheck® Enhanced Logic</image:caption><image:title>check-end-user-enhanced-logic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpg</image:loc><image:caption>Video tutorial on how IntouchCheck® can help you achieve operational efficiency.</image:caption><image:title>intouchcheck-overview-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/inspection-checklist.png</image:loc><image:caption>Learn how IntouchCheck® can help you improve operational efficiencies.</image:caption><image:title>inspection-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpg</image:loc><image:caption>Video tutorial for IntouchCheck® admin users</image:caption><image:title>intouch-check-admin-tutorial</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/create-a-checklist.png</image:loc><image:caption>Our intuitive and user-friendly drag-and-drop checklist editor helps you build digital checklists on-the-fly.</image:caption><image:title>create-a-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/restaurant.jpg</image:loc><image:caption>restaurant</image:caption><image:title>restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.png</image:loc><image:caption>ManchuWOK logo</image:caption><image:title>manchuwok-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpg</image:loc><image:caption>How to add addition instructions to your checklist on IntouchCheck®</image:caption><image:title>adding-additional-instructions-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.png</image:loc><image:caption>Suncor Energy logo</image:caption><image:title>suncor-energy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/quickchek-logo.png</image:loc><image:caption>QuickChek logo</image:caption><image:title>quickchek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpg</image:loc><image:caption>Everything you need to know on creating a foolproof SOP checklist</image:caption><image:title>foolproof-sop-checklist-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/templates-library.png</image:loc><image:caption>Use the IntouchCheck® template library for a head start when creating operations checklists.</image:caption><image:title>templates-library</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.png</image:loc><image:caption>Sushi Shop logo</image:caption><image:title>sushi-shop-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpg</image:loc><image:caption>Improving C-Store Management Compliance with Digital Checklists</image:caption><image:title>c-store-compliance-digital-checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/smart-checklists.png</image:loc><image:caption>Build intelligence right into your checklist with skip logic. </image:caption><image:title>smart-checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.png</image:loc><image:caption>The Chopped Leaf logo </image:caption><image:title>the-chopped-leaf-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/jersey-mikes-logo.png</image:loc><image:caption>Jersey Mike's logo</image:caption><image:title>jersey-mikes-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpg</image:loc><image:caption>Video tutorial on best practices for IntouchCheck® admin users.</image:caption><image:title>check-admin-best-practices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/add-more-context.png</image:loc><image:caption>Streamline operations with IntouchCheck® by adding more context and visual evidence.</image:caption><image:title>add-more-context</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/golds-gym-logo.png</image:loc><image:caption>Gold's Gym logo</image:caption><image:title>golds-gym-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.png</image:loc><image:caption>Papa Murphy logo</image:caption><image:title>papa-murphy-logo</image:title></image:image><lastmod>2026-07-10</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/how-to-measure-customer-experience-during-a-global-crisis-part-1</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/drew-beamer-0wsnJWonXFs-unsplash.jpg</image:loc><image:caption>drew-beamer-0wsnJWonXFs-unsplash</image:caption><image:title>drew-beamer-0wsnJWonXFs-unsplash</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.png</image:loc><image:caption>consumer-trends-reports</image:caption><image:title>consumer-trends-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/kpis-for-online-food-delivery-blog.jpg</image:loc><image:caption>kpis-for-online-food-delivery-blog</image:caption><image:title>kpis-for-online-food-delivery-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/blog/five-ways-inspection-software-helps-hotels</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.png</image:loc><image:caption>how-to-improve-hotel-operations</image:caption><image:title>how-to-improve-hotel-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-intouchcheck-can-help-hotels.jpg</image:loc><image:caption>how-intouchcheck-can-help-hotels</image:caption><image:title>how-intouchcheck-can-help-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/summer-2022-convenience-store-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/2024-in-review.jpg</image:loc><image:caption>2024-in-review</image:caption><image:title>2024-in-review</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/summer-2022-convenience-store-trends.png</image:loc><image:caption>summer-2022-convenience-store-trends</image:caption><image:title>summer-2022-convenience-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.png</image:loc><image:caption>how-convenience-stores-can-capitalize-on-mystery-shopping</image:caption><image:title>how-convenience-stores-can-capitalize-on-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/fall-2022-mobile-ordering-trends.png</image:loc><image:caption>fall-2022-mobile-ordering-trends</image:caption><image:title>fall-2022-mobile-ordering-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-07-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/make-the-most-of-your-mystery-shopping-budget</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpg</image:loc><image:caption>Launching a mystery shopping program</image:caption><image:title>launching-a-mystery-shopping-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3%20Questions%20we%20Ask%20Our%20Partners.png</image:loc><image:caption>3 Questions we Ask Our Partners</image:caption><image:title>3 Questions we Ask Our Partners</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-organizational-change</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-06-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpg</image:loc><image:caption>What are the customer experience KPIs to measure and result in and ROI</image:caption><image:title>customer-experience-measurement-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpg</image:loc><image:caption>product-feature-blog-data-multiple-condition-2</image:caption><image:title>product-feature-blog-data-multiple-condition-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpg</image:loc><image:caption>Ways to improve your customer experience measurement strategy</image:caption><image:title>customer-experience-measurement-strategies</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-01-07-82-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-01-07-82-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-01-07-82-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpg</image:loc><image:caption>The beverage trends shaping specialty drinks</image:caption><image:title>specialty-beverage-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-randomization.jpg</image:loc><image:caption>Tablet displaying approval workflow settings with configurable approval conditions, user groups, and a randomization percentage for quality assurance audit reviews.</image:caption><image:title>product-feature-blog-randomization</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpg</image:loc><image:caption>The latest retail technology trends according to Intouch Insight's consumer perception survey data</image:caption><image:title>retail-technology-trends-from-consumer-perception-survey-data</image:title></image:image><lastmod>2026-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/resources/guides/customer-feedback-surveys/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Survey%20Free%20Plan%20Offer%20-%20Pillar%20Page.png</image:loc><image:caption>Survey Free Plan Offer - Pillar Page</image:caption><image:title>Survey Free Plan Offer - Pillar Page</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/survey-pillar-page/An%20Essential%20Guide%20to%20Survey%20Tools%20%7C%20Intouch%20Insight.png</image:loc><image:caption>An Essential Guide to Survey Tools | Intouch Insight</image:caption><image:title>An Essential Guide to Survey Tools | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-49-45-31-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-49-45-31-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-49-45-31-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/bottom%20banner.png</image:loc><image:caption>bottom banner</image:caption><image:title>bottom banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2026-05-20</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/press-releases/strategic-issuance-of-options</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2018-03-06</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-announces-business-update</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-choose-mystery-shopping-company</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpg</image:loc><image:caption>How to improve qsr guest experience with data</image:caption><image:title>improve-qsr-guest-experience-with-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpg</image:loc><image:caption>channel-blurring-opportunities-in-2023</image:caption><image:title>channel-blurring-opportunities-in-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpg</image:loc><image:caption>how-to-choose-mystery-shopping-company</image:caption><image:title>how-to-choose-mystery-shopping-company</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/key-pizza-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/temperature-taste-gap-in-ratings-for-pizza.jpg</image:loc><image:caption>The gap in temperature and taste score ratings displayed in percentages by pizza carryout and delivery</image:caption><image:title>temperature-taste-gap-in-ratings-for-pizza</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-temperature-scores-by-pizza-chain-size.jpg</image:loc><image:caption>Percentage Scores for food temperature by pizza chain size for delivery and carryout</image:caption><image:title>food-temperature-scores-by-pizza-chain-size</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-pizza-order-tracking.jpg</image:loc><image:caption>The impact on speed of service through in-app order tracking for pizza delivery and carryout.</image:caption><image:title>impact-of-pizza-order-tracking</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/staff-attentiveness-trend-by-pizza-chain-size.jpg</image:loc><image:caption>Staff attentiveness stats from 2025 to 2025 by pizza chain size</image:caption><image:title>staff-attentiveness-trend-by-pizza-chain-size</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/phone-order-automation-on-accuracy-and-osat.jpg</image:loc><image:caption>Stats on overall satisfaction and order accuracy based on phone call orders that were fully automated, semi-automated and manual.</image:caption><image:title>phone-order-automation-on-accuracy-and-osat</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpg</image:loc><image:caption>Exploring the trends on friendliness in the pizza industry for delivery and carryout</image:caption><image:title>friendliness-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-estimation-preparation-time-stats.jpg</image:loc><image:caption>Stats on speed of satisfaction with adhering to estimated pizza preparation time.</image:caption><image:title>pizza-study-estimation-preparation-time-stats</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpg</image:loc><image:caption>Are C-Stores Carryout Contenders in the Pizza Industry?</image:caption><image:title>cstores-carryout-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpg</image:loc><image:caption>Pizza Delivery &amp;amp; Carryout Report 2026 with the latest Pizza Trends</image:caption><image:title>pizza-study-2026-feature-image</image:title></image:image><lastmod>2026-06-05</lastmod></url><url><loc>https://www.intouchinsight.com/blog/strategies-for-improving-restaurant-efficiency-and-guest-loyalty</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/key-learning-emerging-experiences-study-2023.jpg</image:loc><image:caption>key-learning-emerging-experiences-study-2023</image:caption><image:title>key-learning-emerging-experiences-study-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpg</image:loc><image:caption>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:caption><image:title>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/store-atmosphere-cleanliness</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.png</image:loc><image:caption>mobile-checklists-improve-retail-execution</image:caption><image:title>mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/retail-location-report.png</image:loc><image:caption>retail-location-report</image:caption><image:title>retail-location-report</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-helps-brands-cx-toolkit</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/cx-toolkit-intouch-insight.jpg</image:loc><image:caption>cx-toolkit-intouch-insight</image:caption><image:title>cx-toolkit-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-04-11</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-holiday-checklist</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/retail-holiday-checklist.png</image:loc><image:caption>retail-holiday-checklist</image:caption><image:title>retail-holiday-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-guide-holiday-shopping-season.jpg</image:loc><image:caption>Retail guide: getting your store ready for the holiday shopping season </image:caption><image:title>retail-guide-holiday-shopping-season</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-07</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/growth</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-names-erin-fenn-to-the-position-of-executive-vice-president</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/mobile-forms-savings-and-roi</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/grocery-store-customer-experience-brief-insight/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.png</image:loc><image:caption>mystery-shopping-process</image:caption><image:title>mystery-shopping-process</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-store-customer-experience.jpg</image:loc><image:caption>grocery-store-customer-experience</image:caption><image:title>grocery-store-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-drives-real-change.jpg</image:loc><image:caption>mystery-shopping-drives-real-change</image:caption><image:title>mystery-shopping-drives-real-change</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2024-04-26</lastmod></url><url><loc>https://www.intouchinsight.com/blog/3-essential-features-of-modern-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-provider.png</image:loc><image:caption>mystery-shopping-provider</image:caption><image:title>mystery-shopping-provider</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpg</image:loc><image:caption>demystifying-mystery-shoppers</image:caption><image:title>demystifying-mystery-shoppers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png</image:loc><image:caption>3-essential-features-of-modern-mystery-shopping</image:caption><image:title>3-essential-features-of-modern-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/blog/competitive-mystery-shopping</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpg</image:loc><image:caption>The ideal automotive mystery shopping programs to measure and improve your customer experience.</image:caption><image:title>mystery-shopping-for-automotive-brands-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpg</image:loc><image:caption>How much does a mystery shopping program cost?</image:caption><image:title>cost-of-mystery-shopping-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpg</image:loc><image:caption>Mystery Shopping Your Competitors</image:caption><image:title>competitive-mystery-shopping-feature-image</image:title></image:image><lastmod>2026-06-05</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-experience-management-what-every-cx-leader-should-know</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Customer%20Experience%20Management_%20What%20Every%20CX%20Leader%20Should%20Know.png</image:loc><image:caption>Customer Experience Management_ What Every CX Leader Should Know</image:caption><image:title>Customer Experience Management_ What Every CX Leader Should Know</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CX%20Glossary%20Key%20Terms.jpg</image:loc><image:caption>CX Glossary Key Terms</image:caption><image:title>CX Glossary Key Terms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpg</image:loc><image:caption>iStock-1150254153</image:caption><image:title>iStock-1150254153</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/stockpersonnel</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/deliver-a-seamless-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-software-features.jpg</image:loc><image:caption>Must-have CX software features</image:caption><image:title>cx-software-features</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/seamless-customer-experience.jpg</image:loc><image:caption>seamless-customer-experience</image:caption><image:title>seamless-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpg</image:loc><image:caption>Ways to improve your customer experience measurement strategy</image:caption><image:title>customer-experience-measurement-strategies</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/resources/guides/what-is-customer-experience-management/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/cem-pillar-article/Essential%20Guide%20to%20Customer%20Experience%20Management%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Essential Guide to Customer Experience Management | Intouch Insight</image:caption><image:title>Essential Guide to Customer Experience Management | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/benefits-of-customer-experience-management.jpg</image:loc><image:caption>Benefits of customer experience management</image:caption><image:title>benefits-of-customer-experience-management</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/how-to-implement-a-cem-program.png</image:loc><image:caption>How to implement a customer experience management program</image:caption><image:title>how-to-implement-a-cem-program</image:title></image:image><lastmod>2026-05-20</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/blog/benefits-of-restaurant-checklists-infographic</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/new-features-how-to-improve-restaurant-inspections-with-mobile-forms.png</image:loc><image:caption>new-features-how-to-improve-restaurant-inspections-with-mobile-forms</image:caption><image:title>new-features-how-to-improve-restaurant-inspections-with-mobile-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png</image:loc><image:caption>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:caption><image:title>3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpg</image:loc><image:caption>restaurant-checklists-improve-performance</image:caption><image:title>restaurant-checklists-improve-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/analytics/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/comparison-dashboard-by-intouch-insight.png</image:loc><image:caption>Compare location level metrics using intouch's cx platform</image:caption><image:title>comparison-dashboard-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/cx-analytics-performance-trends-dashboard-by-intouch-insight.png</image:loc><image:caption>CX Analytics Performance Trends Dashboard by Intouch Insight</image:caption><image:title>cx-analytics-performance-trends-dashboard-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/cx-analytics-reporting-actions-by-intouch-insight.png</image:loc><image:caption>CX Analytics Reporting Actions by Intouch Insight</image:caption><image:title>cx-analytics-reporting-actions-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/cx-analytics-dashboards-by-intouch-insight.png</image:loc><image:caption>CX Analytics Reporting Dashboards by Intouch Insight</image:caption><image:title>cx-analytics-dashboards-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/reporting-and-dashboards-page/CX-Analytics-Reporting-Dashboards-Intouch-Intouch.png</image:loc><image:caption>CX-Analytics-Reporting-Dashboards-Intouch-Intouch</image:caption><image:title>CX-Analytics-Reporting-Dashboards-Intouch-Intouch</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/the-customer-experience-landscape-interview-with-jim-tincher-part-1</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.png</image:loc><image:caption>How to create a CX approach for maximum impact [whitepaper]</image:caption><image:title>How to create a CX approach for maximum impact [whitepaper]</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.png</image:loc><image:caption>The Right Approach to CX Interview with Jim Tincher Part 2</image:caption><image:title>The Right Approach to CX Interview with Jim Tincher Part 2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.png</image:loc><image:caption>Interview with Jim Tincher</image:caption><image:title>Interview with Jim Tincher</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.png</image:loc><image:caption>Designing-a-World-Class-CX-Approach-cover</image:caption><image:title>Designing-a-World-Class-CX-Approach-cover</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/iStock-526149707.jpg</image:loc><image:caption>iStock-526149707</image:caption><image:title>iStock-526149707</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-01-19</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/consumer-habits-survey-expectations-nov-2020/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(4).png</image:loc><image:caption>Intouch Insight Featured News (4)</image:caption><image:title>Intouch Insight Featured News (4)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-petro-convenience-stores-can-prepare-for-2022</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png</image:loc><image:caption>2022-convenience-store-trends</image:caption><image:title>2022-convenience-store-trends</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/blog/csat-survey</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouchaudit-inspection-hero.png</image:loc><image:caption>intouchaudit-inspection-hero</image:caption><image:title>intouchaudit-inspection-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Boost-Survey-Response-Rates.jpg</image:loc><image:caption>Boost-Survey-Response-Rates</image:caption><image:title>Boost-Survey-Response-Rates</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/gas-convenience-mystery-shop</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpg</image:loc><image:caption>Tobacco Compliance Insights from the Age Verification Study 2025</image:caption><image:title>tobacco-compliance-age-verification-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpg</image:loc><image:caption>Measuring C-Store Technologies using Mystery Shopping</image:caption><image:title>convenience-store-technologies-blog-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-04-27</lastmod></url><url><loc>https://www.intouchinsight.com/blog/open-a-new-restaurant</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-checklists-improve-performance</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/checklists.png</image:loc><image:caption>checklists</image:caption><image:title>checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouchcheck-restaurant-checklist-software.png</image:loc><image:caption>intouchcheck-restaurant-checklist-software</image:caption><image:title>intouchcheck-restaurant-checklist-software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.png</image:loc><image:caption>benefits-of-restaurant-checklists-infographic</image:caption><image:title>benefits-of-restaurant-checklists-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/approval-list.png</image:loc><image:caption>approval-list</image:caption><image:title>approval-list</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/previous-response.png</image:loc><image:caption>previous-response</image:caption><image:title>previous-response</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/check-photo.png</image:loc><image:caption>check-photo</image:caption><image:title>check-photo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpg</image:loc><image:caption>restaurant-checklists-improve-performance</image:caption><image:title>restaurant-checklists-improve-performance</image:title></image:image><lastmod>2023-04-11</lastmod></url><url><loc>https://www.intouchinsight.com/blog/4-steps-to-improve-your-franchises-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/victor-author-bio_b5b0d23d86091a487ced5ca90aa6e9a0.png</image:loc><image:caption>victor-author-bio_b5b0d23d86091a487ced5ca90aa6e9a0</image:caption><image:title>victor-author-bio_b5b0d23d86091a487ced5ca90aa6e9a0</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpg</image:loc><image:caption>Discover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.</image:caption><image:title>jimmy-johns-testimonial-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpg</image:loc><image:caption>Learn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.</image:caption><image:title>marcos-pizza-thumbnail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/adult-businessmen-businesspeople-1253529.jpg</image:loc><image:caption>adult-businessmen-businesspeople-1253529</image:caption><image:title>adult-businessmen-businesspeople-1253529</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-07</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-vs-cstore-food-delivery</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-vs-restaurants-delivery-time-third-party-delivery-study.jpg</image:loc><image:caption>c-store vs. restaurants on delivery time according to third-party delivery study</image:caption><image:title>cstore-vs-restaurants-delivery-time-third-party-delivery-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/kpis-for-online-food-delivery-blog.jpg</image:loc><image:caption>kpis-for-online-food-delivery-blog</image:caption><image:title>kpis-for-online-food-delivery-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customization-by-food-type-third-party-delivery.jpg</image:loc><image:caption>Ability to customize, by food type - results from the third-party delivery study</image:caption><image:title>customization-by-food-type-third-party-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpg</image:loc><image:caption>Third-Party Delivery Report 2025 - Promised in the App. Proven at the Door.</image:caption><image:title>third-party-delivery-report-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpg</image:loc><image:caption>Restaurants vs. c-stores in food delivery</image:caption><image:title>restaurants-vs-cstores-for-food-delivery</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/emerging-experiences-2023-report</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/emerging-experiences-future-of-restaurants.jpg</image:loc><image:caption>emerging-experiences-future-of-restaurants</image:caption><image:title>emerging-experiences-future-of-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-07-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q2-2023-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/second-non-brokered-private-placement</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2017-11-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/design-checklist</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpg</image:loc><image:caption>restaurant-checklists-improve-performance</image:caption><image:title>restaurant-checklists-improve-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.png</image:loc><image:caption>mobile-checklists-improve-retail-execution</image:caption><image:title>mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/create-a-foolproof-checklist.jpg</image:loc><image:caption>create-a-foolproof-checklist</image:caption><image:title>create-a-foolproof-checklist</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouchsurvey</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/resources/cx-insights/restaurant-report-april-2021/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20Consumer%20Habits%20Restaurants%202021%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Changes in Consumer Habits Restaurants 2021 | Intouch Insight</image:caption><image:title>Changes in Consumer Habits Restaurants 2021 | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20restaurant_1%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Changes in consumer habits restaurant_1 | Intouch Insight</image:caption><image:title>Changes in consumer habits restaurant_1 | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20restaurant_3%20Intouch%20Insight.png</image:loc><image:caption>Changes in consumer habits restaurant_3 Intouch Insight</image:caption><image:title>Changes in consumer habits restaurant_3 Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits%20Report%202021%20-%20Restaurant%20Featured%20Image.png</image:loc><image:caption>Changes in Consumer Habits Report 2021 - Restaurant Featured Image</image:caption><image:title>Changes in Consumer Habits Report 2021 - Restaurant Featured Image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20restaurant_2%20%7C%20Intouch%20Insight.png</image:loc><image:caption>Changes in consumer habits restaurant_2 | Intouch Insight</image:caption><image:title>Changes in consumer habits restaurant_2 | Intouch Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-06-02</lastmod></url><url><loc>https://www.intouchinsight.com/blog/tips-franchise-audits</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpg</image:loc><image:caption>Everything you need to know on creating a foolproof SOP checklist</image:caption><image:title>foolproof-sop-checklist-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd-announces-2020-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><lastmod>2021-04-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/convenience-stores-and-coffee</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores.png</image:loc><image:caption>Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores</image:caption><image:title>Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png</image:loc><image:caption>2022-convenience-store-trends</image:caption><image:title>2022-convenience-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/coffee-area.png</image:loc><image:caption>coffee-area</image:caption><image:title>coffee-area</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/convenience-stores-and-coffee.png</image:loc><image:caption>convenience-stores-and-coffee</image:caption><image:title>convenience-stores-and-coffee</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/purchasing-coffee.png</image:loc><image:caption>purchasing-coffee</image:caption><image:title>purchasing-coffee</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/resources/customer-experience-case-studies/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Customer%20Experience%20Case%20Study%20Driving%20Survey%20Response%20Rates.png</image:loc><image:caption>Customer Experience Case Study Driving Survey Response Rates</image:caption><image:title>Customer Experience Case Study Driving Survey Response Rates</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Customer%20Experience%20Case%20Study%20Improving%20NPS%20and%20Average%20Transaction%20Value.png</image:loc><image:caption>Customer Experience Case Study Improving NPS and Average Transaction Value</image:caption><image:title>Customer Experience Case Study Improving NPS and Average Transaction Value</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Mobile%20Forms%20Software%20Case%20Study%20Concept%20Hotels.png</image:loc><image:caption>Mobile Forms Software Case Study Concept Hotels</image:caption><image:title>Mobile Forms Software Case Study Concept Hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/resources/Customer%20Experience%20Case%20Study%20Driving%20Company-Wide%20Action%20on%20CX%20Data.png</image:loc><image:caption>Customer Experience Case Study Driving Company-Wide Action on CX Data</image:caption><image:title>Customer Experience Case Study Driving Company-Wide Action on CX Data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-06-02</lastmod><priority>0.6</priority></url><url><loc>https://www.intouchinsight.com/blog/specialty-beverage-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpg</image:loc><image:caption>Voice AI Drive-Thru Insights</image:caption><image:title>voice-ai-drivethru-emex-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-results-for-specialty-drink-pricing.jpg</image:loc><image:caption>The most a customer would pay for a specialty drink</image:caption><image:title>survey-results-for-specialty-drink-pricing</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-results-for-specialty-drink-requirements.jpg</image:loc><image:caption>The top 3 things consumers look for in a specialty drink: Refreshing, Worth It, Different</image:caption><image:title>survey-results-for-specialty-drink-requirements</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpg</image:loc><image:caption>The beverage trends shaping specialty drinks</image:caption><image:title>specialty-beverage-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpg</image:loc><image:caption>Is the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Study</image:caption><image:title>drive-thru-customer-behavior-changes-feature-image</image:title></image:image><lastmod>2026-07-05</lastmod></url><url><loc>https://www.intouchinsight.com/blog/self-ordering-kiosks-qsr-emerging-experience-insights</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pickup-instructions-kiosk-ordering.jpg</image:loc><image:caption>Insights on pickup directions for kiosk ordering</image:caption><image:title>pickup-instructions-kiosk-ordering</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-stats-kiosk-ordering.jpg</image:loc><image:caption>Insights on friendliness for kiosk ordering</image:caption><image:title>friendliness-stats-kiosk-ordering</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpg</image:loc><image:caption>Voice AI Drive-Thru Insights</image:caption><image:title>voice-ai-drivethru-emex-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/self-ordering-kiosk-emerging-experience.jpg</image:loc><image:caption>Emerging Experience Study Insights on Self-Ordering Kiosks at QSRs</image:caption><image:title>self-ordering-kiosk-emerging-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><lastmod>2026-05-06</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4/medium.jpg</video:thumbnail_loc><video:title>Intouch Insight CX Platform</video:title><video:description>intouch-insight-cx-platform</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4</video:content_loc><video:duration>125</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-platform-white-glove-approach.png</image:loc><image:caption>CX-platform-white-glove-approach</image:caption><image:title>CX-platform-white-glove-approach</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/comparison-dashboard-by-intouch-insight.png</image:loc><image:caption>Compare location level metrics using intouch's cx platform</image:caption><image:title>comparison-dashboard-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/case-management-reporting-by-intouch-cx-platform.png</image:loc><image:caption>Case management made easy by Intouch's CX platform</image:caption><image:title>case-management-reporting-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-Platform-Intouch-Insight.png</image:loc><image:caption>CX-Platform-Intouch-Insight</image:caption><image:title>CX-Platform-Intouch-Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/cx-intelligence-platform-by-intouch-insight.png</image:loc><image:caption>CX Intelligence Platform by Intouch Insight</image:caption><image:title>cx-intelligence-platform-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/realtime-notifications-through-triggers.png</image:loc><image:caption>realtime-notifications-through-triggers</image:caption><image:title>realtime-notifications-through-triggers</image:title></image:image><lastmod>2026-07-22</lastmod><priority>0.9</priority></url><url><loc>https://www.intouchinsight.com/blog/hotel-checks</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.png</image:loc><image:caption>how-to-improve-hotel-operations</image:caption><image:title>how-to-improve-hotel-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-intouchcheck-can-help-hotels.jpg</image:loc><image:caption>how-intouchcheck-can-help-hotels</image:caption><image:title>how-intouchcheck-can-help-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/7-proven-strategies-to-boost-survey-response-rates</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpg</image:loc><image:caption>Top survey distribution methods to boost response rates</image:caption><image:title>survey-distribution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Boost-Survey-Response-Rates.jpg</image:loc><image:caption>Boost-Survey-Response-Rates</image:caption><image:title>Boost-Survey-Response-Rates</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouchaudit-inspection-hero.png</image:loc><image:caption>intouchaudit-inspection-hero</image:caption><image:title>intouchaudit-inspection-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/fy2019-financial-results/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2021-08-18</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insights-2026-emerging-experiences-report</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-feature-image-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-feature-image-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-05-04</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/food-on-demand-2019/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2019-Food-on-Demand-Study.png</image:loc><image:caption>2019-Food-on-Demand-Study</image:caption><image:title>2019-Food-on-Demand-Study</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/inspection-software/pricing</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.png</image:loc><image:caption>executive-hotels</image:caption><image:title>executive-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Parkland_Logo.png</image:loc><image:caption>Parkland_Logo</image:caption><image:title>Parkland_Logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.png</image:loc><image:caption>manchu_wok</image:caption><image:title>manchu_wok</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/clients-banff-hospitality-collective.png</image:loc><image:caption>clients-banff-hospitality-collective</image:caption><image:title>clients-banff-hospitality-collective</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/TacoTime-1.png</image:loc><image:caption>TacoTime-1</image:caption><image:title>TacoTime-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/so_fresh.png</image:loc><image:caption>so_fresh</image:caption><image:title>so_fresh</image:title></image:image><lastmod>2023-06-12</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-planetmicrocapshowcase2024</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><lastmod>2024-04-22</lastmod></url><url><loc>https://www.intouchinsight.com/blog/3-ways-intouchcheck-helps-during-labor-shortages</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-intouchcheck-helps-during-labor-shortages.png</image:loc><image:caption>3-ways-intouchcheck-helps-during-labor-shortages</image:caption><image:title>3-ways-intouchcheck-helps-during-labor-shortages</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png</image:loc><image:caption>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:caption><image:title>3-ways-restaurants-can-handle-a-minimum-wage-increase</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-purchasing-habits-and-dollar-store-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/retail-purchasing-habits-and-dollar-store-trends.jpg</image:loc><image:caption>retail-purchasing-habits-and-dollar-store-trends</image:caption><image:title>retail-purchasing-habits-and-dollar-store-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpg</image:loc><image:caption>may-2023-consumer-data</image:caption><image:title>may-2023-consumer-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/sub-vendors-and-holiday-trends.jpg</image:loc><image:caption>sub-vendors-and-holiday-trends</image:caption><image:title>sub-vendors-and-holiday-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpg</image:loc><image:caption>holiday-shopping-black-friday-collecting-feedback</image:caption><image:title>holiday-shopping-black-friday-collecting-feedback</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-12-11</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/covid-19-screening-tool-launch/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).png</image:loc><image:caption>Intouch Insight Featured News (2)</image:caption><image:title>Intouch Insight Featured News (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/field-service-management/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpg</image:loc><image:caption>Vieo tutorial on how to create reports on IntouchCheck®</image:caption><image:title>check-end-user-enhanced-logic (2)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpg</image:loc><image:caption>Video tutorial on best practices for IntouchCheck® admin users.</image:caption><image:title>check-admin-best-practices</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/real-time-status-tracking.png</image:loc><image:caption>Track the status of tasks and create employee accountability at the same time.</image:caption><image:title>real-time-status-tracking</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpg</image:loc><image:caption>Video tutorial on how IntouchCheck® can help you achieve operational efficiency.</image:caption><image:title>intouchcheck-overview-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/documentation-record-keeping.png</image:loc><image:caption>Upload relevant files and information to service requests so technicians can perform tasks without any back and forth. </image:caption><image:title>documentation-record-keeping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpg</image:loc><image:caption>How to add addition instructions to your checklist on IntouchCheck®</image:caption><image:title>adding-additional-instructions-checklist</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpg</image:loc><image:caption>Product update thermapen for IntouchCheck</image:caption><image:title>product-feature-thermapen-for-IntouchCheck</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpg</image:loc><image:caption>product-feature-blog-data-multiple-condition-2</image:caption><image:title>product-feature-blog-data-multiple-condition-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/task-management-and-scheduling.png</image:loc><image:caption>Assign tasks to your field teams remotely.</image:caption><image:title>task-management-and-scheduling</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpg</image:loc><image:caption>IntouchCheck® Enhanced Logic</image:caption><image:title>check-end-user-enhanced-logic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/performance-metrics.png</image:loc><image:caption>Get a comprehensive view of your field service operation's performance using reports and dashboards.</image:caption><image:title>performance-metrics</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/overview.png</image:loc><image:caption>Get a complete overview of all service requests with IntouchCheck®</image:caption><image:title>overview</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-temperature-question.jpg</image:loc><image:caption>A frontline employee using a mobile device to complete a temperature check, representing real-time data capture in IntouchCheck.</image:caption><image:title>product-feature-blog-temperature-question</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpg</image:loc><image:caption>Video tutorial for IntouchCheck® admin users</image:caption><image:title>intouch-check-admin-tutorial</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.png</image:loc><image:caption>Testimonial by Andrew Balchin, Program Manager at Parkland Corporation</image:caption><image:title>parkland-testimonial-quote-intouch-check</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q3-2017-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2017-11-27</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/consumer-survey-signals-pre-covid-patterns/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits%20Report%202021%20-%20Restaurant%20Featured%20Image.png</image:loc><image:caption>Changes in Consumer Habits Report 2021 - Restaurant Featured Image</image:caption><image:title>Changes in Consumer Habits Report 2021 - Restaurant Featured Image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-07-26</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/capture/event-hardware/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Technology_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Event-Technology_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Event-Technology_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Maps_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Event-Maps_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Event-Maps_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Events-Checklist_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Events-Checklist_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Events-Checklist_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.7</priority></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-provides-software-technology-update</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-02-26</lastmod></url><url><loc>https://www.intouchinsight.com/fr/who-we-are/about-intouch</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Shop%20Icon.svg</image:loc><image:caption>Intouch Insight Shop Icon</image:caption><image:title>Intouch Insight Shop Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Audit%20Icon.svg</image:loc><image:caption>Intouch Insight Audit Icon</image:caption><image:title>Intouch Insight Audit Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/burger-king.png</image:loc><image:caption>burger-king</image:caption><image:title>burger-king</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20LiaCX%20Icon.svg</image:loc><image:caption>Intouch Insight LiaCX Icon</image:caption><image:title>Intouch Insight LiaCX Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/7-eleven_logo.png</image:loc><image:caption>7-eleven_logo</image:caption><image:title>7-eleven_logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/sobeys.png</image:loc><image:caption>sobeys</image:caption><image:title>sobeys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/about/growth-banner.png</image:loc><image:caption>growth-banner</image:caption><image:title>growth-banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/parkland_.png</image:loc><image:caption>parkland_</image:caption><image:title>parkland_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.png</image:loc><image:caption>executive-hotels</image:caption><image:title>executive-hotels</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/tacotime_.png</image:loc><image:caption>tacotime_</image:caption><image:title>tacotime_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/about/intouch-super-logo.png</image:loc><image:caption>intouch-super-logo</image:caption><image:title>intouch-super-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Capture%20Icon.svg</image:loc><image:caption>Intouch Insight Capture Icon</image:caption><image:title>Intouch Insight Capture Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/sofresh_.png</image:loc><image:caption>sofresh_</image:caption><image:title>sofresh_</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/retail/beer-store.png</image:loc><image:caption>beer-store</image:caption><image:title>beer-store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/about/stand-out-in-a-crowd.png</image:loc><image:caption>stand-out-in-a-crowd</image:caption><image:title>stand-out-in-a-crowd</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/couche-tard.png</image:loc><image:caption>couche-tard</image:caption><image:title>couche-tard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/papa_murphys.png</image:loc><image:caption>papa_murphys</image:caption><image:title>papa_murphys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/about/hands-with-pieces.png</image:loc><image:caption>hands-with-pieces</image:caption><image:title>hands-with-pieces</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkerskitchen.png</image:loc><image:caption>parkerskitchen</image:caption><image:title>parkerskitchen</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Survey%20Icon.svg</image:loc><image:caption>Intouch Insight Survey Icon</image:caption><image:title>Intouch Insight Survey Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Check%20Icon.svg</image:loc><image:caption>Intouch Insight Check Icon</image:caption><image:title>Intouch Insight Check Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.png</image:loc><image:caption>manchu_wok</image:caption><image:title>manchu_wok</image:title></image:image><lastmod>2023-11-21</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q3-2016-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-11-25</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-mobile-forms</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-guide-holiday-shopping-season.jpg</image:loc><image:caption>Retail guide: getting your store ready for the holiday shopping season </image:caption><image:title>retail-guide-holiday-shopping-season</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/mystery-shopping-services/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation-2.mp4/medium.jpg</video:thumbnail_loc><video:title>A video compilation of what our clients say about us.</video:title><video:description>A curated video of client testimonials from QSRs, retailers, convenience stores, and CPG brands. Hear how operators use Intouch Insight’s mystery shopping, digital checklist and inspection software, and survey tools to strengthen operations and elevate the customer experience.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation-2.mp4</video:content_loc><video:duration>153</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>clienttestimonial</video:tag><video:tag>customerfeedbacktool</video:tag><video:tag>DigitalChecklist</video:tag><video:tag>IntouchInsight</video:tag><video:tag>mysteryshopping</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchShop® Mystery Shopping Services</video:title><video:description>Intouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4</video:content_loc><video:duration>97</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>mystery shopping company</video:tag><video:tag>mystery shopping</video:tag><video:tag>mystery shopping program</video:tag><video:tag>mystery shopping services</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpg</image:loc><image:caption>High's of Baltimore, a convenience store chain, partnered with Intouch Insight</image:caption><image:title>highs-of-baltimore</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.png</image:loc><image:caption>Sushi Shop logo</image:caption><image:title>sushi-shop-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-tile-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/franchise-audit.png</image:loc><image:caption>ensure uniform customer experiences across all franchise locations with mystery shopping.</image:caption><image:title>franchise-audit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpg</image:loc><image:caption>Download the 2025 Aunnual Drive-thru Study by Intouch Insight.</image:caption><image:title>2025-drivethru-study-website-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.png</image:loc><image:caption>sofresh-logo</image:caption><image:title>sofresh-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-elite-2026.png</image:loc><image:caption>Intouch Insight is an elite member of the Mystery Shopping Professionals Association (MSPA).</image:caption><image:title>mspa-elite-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpg</image:loc><image:caption>Using Grocery Mystery Shopping to improve customer experience</image:caption><image:title>grocery-mystery-shopping-programs-improve-cx-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpg</image:loc><image:caption>Alpaca Chicken partnered with Intouch Insight</image:caption><image:title>alpaca-chicken-homepage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/metro-logo.png</image:loc><image:caption>Metro logo</image:caption><image:title>metro-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/fedex-logo.png</image:loc><image:caption>Fedex logo</image:caption><image:title>fedex-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.png</image:loc><image:caption>Arby's logo</image:caption><image:title>arbys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experiences Study</image:caption><image:title>on-premises-2026-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.png</image:loc><image:caption>Parkland logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitor-shop-programs.png</image:loc><image:caption>gain competitive intelligence by evaluating strategies your competitors are using.</image:caption><image:title>competitor-shop-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/customer-service-program.png</image:loc><image:caption>measure customer service standards with mystery shopping
</image:caption><image:title>customer-service-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpg</image:loc><image:caption>The beverage trends shaping specialty drinks</image:caption><image:title>specialty-beverage-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.png</image:loc><image:caption>Mucho Burrito logo</image:caption><image:title>muchoburrito-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.png</image:loc><image:caption>Sobeys logo</image:caption><image:title>sobeys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/shopper-insights-top-company-2024.png</image:loc><image:caption>Intouch Insight is listed as a top Shoppers' Insights Company by Quirks Media</image:caption><image:title>shopper-insights-top-company-2024</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-shoppers-choice-2026.png</image:loc><image:caption>Winner of the Mystery Shopping Professionals Association (MSPA) America Shoppers' Choice Award 2026</image:caption><image:title>mspa-shoppers-choice-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/multi-channel-exp-program.png</image:loc><image:caption>evaluate multi-channel experience with mystery shopping</image:caption><image:title>multi-channel-exp-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/orange-theory-logo.png</image:loc><image:caption>Orange Theory Fitness</image:caption><image:title>orange-theory-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/safeway-logo.png</image:loc><image:caption>Safeway logo</image:caption><image:title>safeway-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&amp;w-logo.png</image:loc><image:caption>A&amp;W logo</image:caption><image:title>a&amp;w-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/greenbook-directory-feature-expert.png</image:loc><image:caption>Intouch Insight listed as featured expered on Greenbook Directory</image:caption><image:title>greenbook-directory-feature-expert</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpg</image:loc><image:caption>Parkland Corporation works Intouch Insight</image:caption><image:title>parkland</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpg</image:loc><image:caption>Heritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insight</image:caption><image:title>heritage-partners</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpg</image:loc><image:caption>Download the 2025 Third-Party Delivery Report</image:caption><image:title>third-party-delivery-report-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpg</image:loc><image:caption>Bushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.</image:caption><image:title>jimmy-johns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/7-eleven-logo.png</image:loc><image:caption>7-eleven logo</image:caption><image:title>7-eleven-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpg</image:loc><image:caption>An illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".</image:caption><image:title>page-tile-thumbnails-400x300</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpg</image:loc><image:caption>Intouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizza</image:caption><image:title>marcos-pizza</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpg</image:loc><image:caption>Mystery Shopping Scores</image:caption><image:title>mystery-shopping-scores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/canadian-tire-logo.png</image:loc><image:caption>Canadian Tire logo</image:caption><image:title>canadian-tire-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.png</image:loc><image:caption>ManchuWOK logo</image:caption><image:title>manchuwok-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/insights-platform.png</image:loc><image:caption>Intouch Insight on Insights Platform</image:caption><image:title>insights-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.png</image:loc><image:caption>The Chopped Leaf logo </image:caption><image:title>the-chopped-leaf-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/employee-training-programs.png</image:loc><image:caption>Measure the impact of employee training programs with mystery shopping</image:caption><image:title>employee-training-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mty-logo.png</image:loc><image:caption>MTY Group</image:caption><image:title>mty-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/compliance-programs.png</image:loc><image:caption>Monitor compliance with regulations pertaining to age-restricted products or services, using mystery shopping.</image:caption><image:title>compliance-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mothers-market-kitchen-logo.png</image:loc><image:caption>Mother's Market &amp; Kitchen logo</image:caption><image:title>mothers-market-kitchen-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/elephant-castle-logo.png</image:loc><image:caption>Elephant &amp; Castle logo</image:caption><image:title>elephant-castle-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.png</image:loc><image:caption>Papa Murphy logo</image:caption><image:title>papa-murphy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/qsr-restaurants.jpg</image:loc><image:caption>Intouch Insight has partnered with 4 of the top 10 and 19 of the top 50 QSR chains</image:caption><image:title>qsr-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.png</image:loc><image:caption>Download the 2026 Pizza Delivery and Carryout Study</image:caption><image:title>the-2026-pizza-delco-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpg</image:loc><image:caption>Shake Shack partners with Intouch Insight</image:caption><image:title>shake-shack</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpg</image:loc><image:caption>Substance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insight</image:caption><image:title>substance-collective</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.png</image:loc><image:caption>Mr. Sub logo</image:caption><image:title>mrsub-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/suncor-energy-logo.png</image:loc><image:caption>Suncor Energy logo</image:caption><image:title>suncor-energy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/beer-store-logo.png</image:loc><image:caption>Beer Store logo</image:caption><image:title>beer-store-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.png</image:loc><image:caption>Track and optimize every customer touchpoint.</image:caption><image:title>track-every-customer-touchpoint</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/quirks-media.png</image:loc><image:caption>Intouch Insight is listed as a top Shoppers' Insights Company by Quirks Media</image:caption><image:title>quirks-media</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/IntouchShop%E2%84%A2_Mystery_Shopping_Services.png</image:loc><image:caption>IntouchShop™_Mystery_Shopping_Services</image:caption><image:title>IntouchShop™_Mystery_Shopping_Services</image:title></image:image><lastmod>2026-07-10</lastmod><priority>0.9</priority></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/capture/event-hardware</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Technology_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Event-Technology_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Event-Technology_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Events-Checklist_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Events-Checklist_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Events-Checklist_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Maps_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Event-Maps_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Event-Maps_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><lastmod>2022-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-promotes-andree-anne-chailler-to-vice-president-operations-1</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/drive-thru-study-reveals-increased-speed-decreased-friendliness</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2022-DriveThru-Study/drive-thru-study-press-release-featured-image.png</image:loc><image:caption>drive-thru-study-press-release-featured-image</image:caption><image:title>drive-thru-study-press-release-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/drive-thru-2018/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2018-Annual-Drive-Thru-Study.png</image:loc><image:caption>2018-Annual-Drive-Thru-Study</image:caption><image:title>2018-Annual-Drive-Thru-Study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2022-06-10</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/customer-experience-measurement/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Grocery.jpg</image:loc><image:caption>Grocery</image:caption><image:title>Grocery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/the-all-new-2023-cx-toolkit-by-intouch-insight.png</image:loc><image:caption>Read the all new 2023 CX toolkit by Intouch Insight</image:caption><image:title>the-all-new-2023-cx-toolkit-by-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/automation-hub-by-intouch-cx-platform.png</image:loc><image:caption>Automation hub by Intouch CX Platform</image:caption><image:title>automation-hub-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cem/voice-of-customer-programs.png</image:loc><image:caption>Listen to your customers by initiating a Voice of Customer (VoC) program</image:caption><image:title>voice-of-customer-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.png</image:loc><image:caption>mystery shopping reports &amp; dashboard</image:caption><image:title>mystery-shopping-dashboard-reporting</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Restaurant.jpg</image:loc><image:caption>Restaurant</image:caption><image:title>Restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Petro-Convenience.jpg</image:loc><image:caption>Petro-Convenience</image:caption><image:title>Petro-Convenience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Retail.jpg</image:loc><image:caption>Retail</image:caption><image:title>Retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Hospitality.jpg</image:loc><image:caption>Hospitality</image:caption><image:title>Hospitality</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cem/dashboard.png</image:loc><image:caption>Get a complete view of your customer experience mangement programs under one roof.</image:caption><image:title>dashboard</image:title></image:image><lastmod>2026-05-25</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/quarter-earnings-call-may-21-2026</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><lastmod>2026-05-12</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do/capture</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Track-Attendees-at-Events_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Track-Attendees-at-Events_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Track-Attendees-at-Events_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c%20(1).png</image:loc><image:caption>Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c (1)</image:caption><image:title>Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c-1.png</image:loc><image:caption>Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c-1</image:caption><image:title>Customer-Journey-Tags_46e24dcfd192df8833b956a531574b8c-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/New%20holland.png</image:loc><image:caption>New holland</image:caption><image:title>New holland</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/aatb.png</image:loc><image:caption>aatb</image:caption><image:title>aatb</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Case%20IH.png</image:loc><image:caption>Case IH</image:caption><image:title>Case IH</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-11-12-23-88-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Track-your-Data-at-Events_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Track-your-Data-at-Events_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Track-your-Data-at-Events_46e24dcfd192df8833b956a531574b8c</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c%20(1).png</image:loc><image:caption>Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c (1)</image:caption><image:title>Event-Leads-into-CRM_46e24dcfd192df8833b956a531574b8c (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Offline-Data-Capture_46e24dcfd192df8833b956a531574b8c.png</image:loc><image:caption>Offline-Data-Capture_46e24dcfd192df8833b956a531574b8c</image:caption><image:title>Offline-Data-Capture_46e24dcfd192df8833b956a531574b8c</image:title></image:image><lastmod>2022-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-q1-2018-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/the-roi-of-customer-experience-16-kpis-you-should-be-tracking</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpg</image:loc><image:caption>Latest Customer Experience Insights for Multi-location Businesses</image:caption><image:title>newest-customer-experience-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpg</image:loc><image:caption>What are the customer experience KPIs to measure and result in and ROI</image:caption><image:title>customer-experience-measurement-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><lastmod>2026-07-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/subways-battle-for-sandwich-supremacy</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-sub-shops-2.jpg</image:loc><image:caption>2023-sub-shops-2</image:caption><image:title>2023-sub-shops-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/subways-battle-for-sandwich-supremacy.jpg</image:loc><image:caption>subways-battle-for-sandwich-supremacy</image:caption><image:title>subways-battle-for-sandwich-supremacy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-fav-sub-shop.png</image:loc><image:caption>2023-fav-sub-shop</image:caption><image:title>2023-fav-sub-shop</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-sub-shops-1.jpg</image:loc><image:caption>2023-sub-shops-1</image:caption><image:title>2023-sub-shops-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpg</image:loc><image:caption>Customer using a digital kiosk in-store</image:caption><image:title>customer-using-in-store-kiosk</image:title></image:image><lastmod>2023-11-08</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/tacobell-mcds-cut-drive-thru-times/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/DT%20innovations%20brands%20-%20press%20release%20featured%20image.jpg</image:loc><image:caption>DT innovations brands - press release featured image</image:caption><image:title>DT innovations brands - press release featured image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-09-05</lastmod></url><url><loc>https://www.intouchinsight.com/solutions/convenience-store-customer-experience/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Michele Truelove, High's.</video:title><video:description>See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>customerexperience</video:tag><video:tag>ClientTestimonial</video:tag><video:tag>IntouchInsight</video:tag><video:tag>Mysteryshopping</video:tag><video:tag>CXPlatform</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4/medium.jpg</video:thumbnail_loc><video:title>Why Food Order Accuracy Shapes Delivery vs Pickup</video:title><video:description>Cameron Watt, President and CEO of Intouch Insight, explains how inaccurate orders, cold food, and poor delivery experiences push customers to choose pickup instead as a way to feel more in control. Watch the video below of his take on this, presented at FSTEC 2025.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4</video:content_loc><video:duration>34</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>foodorderaccuracy</video:tag><video:tag>FSTEC</video:tag><video:tag>thirdpartydelivery</video:tag><video:tag>firstpartydelivery</video:tag><video:tag>fooddelivery</video:tag><video:tag>foodpickup</video:tag></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Patrick Palmer, Sr. Marketing &amp; Communications Leader, Substance Collective.</video:title><video:description>substance-collective-testimonial-full</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4</video:content_loc><video:duration>120</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Andrew Balchin, Parkland Corporation.</video:title><video:description>parkland-testimonial-full</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4/medium.jpg</video:thumbnail_loc><video:title>Why Many In House Deliveries Depend on Third Party Operators</video:title><video:description>Cameron Watt, President and CEO of Intouch Insight, explains how there is a twist to in-house delivery and how it is being fulfilled by third-party operators. Watch the video below of his take on this, presented at FSTEC 2025.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4</video:content_loc><video:duration>36</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>FSTEC</video:tag><video:tag>thirdpartydelivery</video:tag><video:tag>firstpartydelivery</video:tag><video:tag>inhousedelivery</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpg</image:loc><image:caption>What Our Data Says About In-House Delivery vs Third-Party in Food Service</image:caption><image:title>third-party-vs-in-house-delivery-food-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/digital-inspection-and-checklists.png</image:loc><image:caption>Perform digital audits, inspections and checks to improve operational efficiency across your convenience stores.</image:caption><image:title>digital-inspection-and-checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.png</image:loc><image:caption>Download the 2026 Pizza Delivery and Carryout Study</image:caption><image:title>the-2026-pizza-delco-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2022-convenience-store-trends-report.jpg</image:loc><image:caption>Download the 2022 Conevience Store Trends Report by Intouch Insight.</image:caption><image:title>2022-convenience-store-trends-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premise-study-thumbnail.jpg</image:loc><image:caption>Download the annual on-premises study report by Intouch Insight</image:caption><image:title>on-premise-study-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-cstore-trends-report.jpg</image:loc><image:caption>2024 C-store trends report </image:caption><image:title>2024-cstore-trends-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpg</image:loc><image:caption>An illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".</image:caption><image:title>page-tile-thumbnails-400x300</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-tile-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpg</image:loc><image:caption>Download the 2025 Aunnual Drive-thru Study by Intouch Insight.</image:caption><image:title>2025-drivethru-study-website-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpg</image:loc><image:caption>Restaurants vs. c-stores in food delivery</image:caption><image:title>restaurants-vs-cstores-for-food-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/custom-video-thumbnails/parkland-casestudy-thumbnail.jpg</image:loc><image:caption>Learn how Intouch Insight helped C-store leaders like Parkland Corporation improve customer experience and operational efficiency.</image:caption><image:title>parkland-casestudy-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/mystery-shopping-in-c-store.png</image:loc><image:caption>Mystery shopper acting as an actual customer in a convenience store.</image:caption><image:title>mystery-shopping-in-c-store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.png</image:loc><image:caption>Petro Canada logo</image:caption><image:title>petro-canada-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail.jpg</image:loc><image:caption>Learn how Intouch Insight helped CPG brands like Substance Collective improve customer experience and operational efficiency.</image:caption><image:title>substance-collective-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2023-convenience-store-trends-report-min.jpg</image:loc><image:caption>Download the 2023 Conevience Store Trends Report.</image:caption><image:title>2023-convenience-store-trends-report-min</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail.jpg</image:loc><image:caption>Learn how Intouch Insight helped High's improve their customer experience and operational efficiency.</image:caption><image:title>highs-thumbnail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.png</image:loc><image:caption>Quick Chek logo</image:caption><image:title>quickchek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/operational-audits.png</image:loc><image:caption>Perform operational audits across c-stores locations to improve back-end operations.</image:caption><image:title>operational-audits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/cx-platform.png</image:loc><image:caption>Get a 360° view of all your CX initiatives and programs.</image:caption><image:title>cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/voice-of-customer-program.png</image:loc><image:caption>Start a Voice of Customers (VOC) program to learn about customers likes and dislikes.</image:caption><image:title>voice-of-customer-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.png</image:loc><image:caption>Suncor Energy logo</image:caption><image:title>suncor-energy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&amp;go-logo.png</image:loc><image:caption>Kum &amp; Go logo</image:caption><image:title>kum&amp;go-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpg</image:loc><image:caption>Download the 2025 Third-Party Delivery Report</image:caption><image:title>third-party-delivery-report-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.png</image:loc><image:caption>Parkland Fuel Corporation logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/gas-convenience-store.jpg</image:loc><image:caption>Gas &amp; convenience store</image:caption><image:title>gas-convenience-store</image:title></image:image><lastmod>2026-07-10</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/who-we-are/about-intouch/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/about-us-video-full-2024.mp4/medium.jpg</video:thumbnail_loc><video:title>About Us Video Intouch Insight</video:title><video:description>about-us-video-full-2024</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/about-us-video-full-2024.mp4</video:content_loc><video:duration>110</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.png</image:loc><image:caption>Newsweek logo</image:caption><image:title>newsweek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping.jpg</image:loc><image:caption>retail-mystery-shopping</image:caption><image:title>retail-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&amp;go-logo.png</image:loc><image:caption>Kum &amp; Go logo</image:caption><image:title>kum&amp;go-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpg</image:loc><image:caption>Download the 2026 QSR On-Premises Experiences Study</image:caption><image:title>on-premises-2026-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.png</image:loc><image:caption>Petro Canada logo</image:caption><image:title>petro-canada-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/cameron-watt-headshot-2024.png</image:loc><image:caption>CEO &amp; President of Intouch Insight, Cameron Watt.</image:caption><image:title>cameron-watt-headshot-2024</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.png</image:loc><image:caption>CNN logo</image:caption><image:title>cnn-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.png</image:loc><image:caption>CNBC logo</image:caption><image:title>cnbc-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/brooke-kingyens-intouch-insight.jpg</image:loc><image:caption>Brook Kingyens, Director of Software Enablement, Intouch Insight</image:caption><image:title>brooke-kingyens-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-2025.png</image:loc><image:caption>Download the annual convenience store trends report 2025 by Intouch Insight</image:caption><image:title>convenience-store-trends-report-2025</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.png</image:loc><image:caption>Download the 2026 Pizza Delivery and Carryout Study</image:caption><image:title>the-2026-pizza-delco-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/metro-logo.png</image:loc><image:caption>Metro logo</image:caption><image:title>metro-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/luke-waite-intouch-insight.jpg</image:loc><image:caption>Luke Waite, VP Engineering, Intouch Insight</image:caption><image:title>luke-waite-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/cathy-smith-intouch-insight.jpg</image:loc><image:caption>Cathy Smith, Chief Financial Officer, Intouch Insight</image:caption><image:title>cathy-smith-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.png</image:loc><image:caption>Business Insider logo</image:caption><image:title>business-insider-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/donna-goodwin-intouch-insight.jpg</image:loc><image:caption>Donna Goodwin, Director of Operations, Intouch Insight</image:caption><image:title>donna-goodwin-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpg</image:loc><image:caption>The 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSR</image:caption><image:title>emex-tile-2026</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/giant-tiger-logo.png</image:loc><image:caption>Giant Tiger logo</image:caption><image:title>giant-tiger-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/convenience-store-industry.jpg</image:loc><image:caption>Convenience store industry</image:caption><image:title>convenience-store-industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.png</image:loc><image:caption>Edo Japan logo</image:caption><image:title>edo-japan-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpg</image:loc><image:caption>Download the 2025 Aunnual Drive-thru Study by Intouch Insight.</image:caption><image:title>2025-drivethru-study-website-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&amp;w-logo.png</image:loc><image:caption>A&amp;W logo</image:caption><image:title>a&amp;w-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/intouch-insight-acquisition-history.png</image:loc><image:caption>Strategic acquisitions by Intouch Insight</image:caption><image:title>intouch-insight-acquisition-history</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/beverage-industry.jpg</image:loc><image:caption>beverage-industry</image:caption><image:title>beverage-industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/laura-livers-intouch-insight.jpg</image:loc><image:caption>Laura Livers, Chief Revenue Officer, Intouch Insight</image:caption><image:title>laura-livers-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/arbys-logo.png</image:loc><image:caption>Arby's logo</image:caption><image:title>arbys-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/dave-newby-intouch-insight.jpg</image:loc><image:caption>Dave Newby, VP of HR, Intouch Insight</image:caption><image:title>dave-newby-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.png</image:loc><image:caption>Parkland Fuel Corporation logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/saq-logo.png</image:loc><image:caption>SAQ logo</image:caption><image:title>saq-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.png</image:loc><image:caption>Suncor Energy logo</image:caption><image:title>suncor-energy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpg</image:loc><image:caption>Download the 2025 Third-Party Delivery Report</image:caption><image:title>third-party-delivery-report-tile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.png</image:loc><image:caption>Reuters logo</image:caption><image:title>reuters-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.png</image:loc><image:caption>Quick Chek logo</image:caption><image:title>quickchek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.png</image:loc><image:caption>Sushi Shop logo</image:caption><image:title>sushi-shop-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/about-us-header.jpg</image:loc><image:caption>Helping multi-location business achieve operational efficiency.</image:caption><image:title>about-us-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-for-restaurants.jpg</image:loc><image:caption>mystery-shopping-for-restaurants</image:caption><image:title>mystery-shopping-for-restaurants</image:title></image:image><lastmod>2026-05-25</lastmod><priority>0.9</priority></url><url><loc>https://www.intouchinsight.com/press-releases/newshopperapp</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2016-06-15</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/automation/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/identify-areas-for-investigation.png</image:loc><image:caption>Proactively identify areas for deeper investigation</image:caption><image:title>identify-areas-for-investigation</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/address-issues-using-automation-hub.png</image:loc><image:caption>Address issues using automation hub</image:caption><image:title>address-issues-using-automation-hub</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/location-level-dashboards-and-reports.png</image:loc><image:caption>Location level dashboards and reports</image:caption><image:title>location-level-dashboards-and-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/automation-hub-by-intouch-cx-platform.png</image:loc><image:caption>Automation hub by Intouch CX Platform</image:caption><image:title>automation-hub-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/blog/survey-questions</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpg</image:loc><image:caption>Top survey distribution methods to boost response rates</image:caption><image:title>survey-distribution</image:title></image:image><lastmod>2022-08-08</lastmod></url><url><loc>https://www.intouchinsight.com/blog/fall-2022-mobile-ordering-trends</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpg</image:loc><image:caption>Are C-Stores Carryout Contenders in the Pizza Industry?</image:caption><image:title>cstores-carryout-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/fall-2022-mobile-ordering-trends.png</image:loc><image:caption>fall-2022-mobile-ordering-trends</image:caption><image:title>fall-2022-mobile-ordering-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-mobile-ordering-trends.png</image:loc><image:caption>2022-mobile-ordering-trends</image:caption><image:title>2022-mobile-ordering-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpg</image:loc><image:caption>What Our Data Says About In-House Delivery vs Third-Party in Food Service</image:caption><image:title>third-party-vs-in-house-delivery-food-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpg</image:loc><image:caption>C-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industry</image:caption><image:title>cstore-trends-report-2026-blog-feature-image</image:title></image:image><lastmod>2024-07-25</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/liacx-customer-experience-management-software-launch</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><lastmod>2024-07-26</lastmod></url><url><loc>https://www.intouchinsight.com/blog/retail-stocking-steps</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-guide-holiday-shopping-season.jpg</image:loc><image:caption>Retail guide: getting your store ready for the holiday shopping season </image:caption><image:title>retail-guide-holiday-shopping-season</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpg</image:loc><image:caption>Improving C-Store Management Compliance with Digital Checklists</image:caption><image:title>c-store-compliance-digital-checklists</image:title></image:image><lastmod>2026-06-22</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-q2-2021-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2021-08-24</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/mystery-shopping-services/retail/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Michele Truelove, High's.</video:title><video:description>See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>customerexperience</video:tag><video:tag>ClientTestimonial</video:tag><video:tag>IntouchInsight</video:tag><video:tag>Mysteryshopping</video:tag><video:tag>CXPlatform</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.png</image:loc><image:caption>High's logo</image:caption><image:title>highs-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/merchandising-audits-programs.png</image:loc><image:caption>Perform regular merchandising audits</image:caption><image:title>merchandising-audits-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/measure-brand-sops.png</image:loc><image:caption>Evaluate if brand standard operating procedures are executed as laid out. </image:caption><image:title>measure-brand-sops</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping-header.jpg</image:loc><image:caption>A customer mystery shopping at a retail store.</image:caption><image:title>retail-mystery-shopping-header</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-trends.jpg</image:loc><image:caption>Exploring retail tech trends</image:caption><image:title>retail-tech-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.png</image:loc><image:caption>Suncor Energy logo</image:caption><image:title>suncor-energy-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpg</image:loc><image:caption>Discover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.</image:caption><image:title>guide-to-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.png</image:loc><image:caption>Parkland Fuel Corporation logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpg</image:loc><image:caption>A comprehensive guide for retail store chains to relaunching their mystery shopping program for CX excellence</image:caption><image:title>guide-to-myster-shopping-for-retail-stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/evaluate-customer-service.png</image:loc><image:caption>Evaluate how customer service teams interact with consumers.</image:caption><image:title>evaluate-customer-service</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-toolkit.jpg</image:loc><image:caption>Download our Customer Experience Management Toolkit, encompassing guiding principles, essential tools, and critical elements to elevate your strategy.</image:caption><image:title>customer-experience-toolkit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-grocery-preferences-market-study.png</image:loc><image:caption>A brief insight on five grocery store chains.</image:caption><image:title>american-grocery-preferences-market-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/back-to-school-shopping-insights.jpg</image:loc><image:caption>Back to school shopping insights</image:caption><image:title>back-to-school-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpg</image:loc><image:caption>Consumer holiday shopping preferences</image:caption><image:title>consumer-holiday-shopping-preferences</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for Retailers</image:caption><image:title>mystery-shopping-for-retailers-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-digital-audits-and-inspections.jpg</image:loc><image:caption>Explore our comprehensive guide on digital audits and inspections, designed to streamline both back-of-the-house and front-of-the-house operations.</image:caption><image:title>guide-to-digital-audits-and-inspections</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&amp;go-logo.png</image:loc><image:caption>Kum &amp; Go logo</image:caption><image:title>kum&amp;go-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping-featured-image.jpg</image:loc><image:caption>retail-mystery-shopping-featured-image</image:caption><image:title>retail-mystery-shopping-featured-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpg</image:loc><image:caption>The latest retail technology trends according to Intouch Insight's consumer perception survey data</image:caption><image:title>retail-technology-trends-from-consumer-perception-survey-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpg</image:loc><image:caption>Insights on consumer interaction with insurance companies.</image:caption><image:title>insurance-experience-survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping.webp</image:loc><image:caption>retail mystery shopping</image:caption><image:title>retail-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-for-tobacco-products.jpg</image:loc><image:caption>Age verification for tobacco products</image:caption><image:title>age-verification-for-tobacco-products</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.png</image:loc><image:caption>Petro Canada logo</image:caption><image:title>petro-canada-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/do-price-audits.png</image:loc><image:caption>Uncover how much customers are paying at other stores.</image:caption><image:title>do-price-audits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/online-shopping-trends.jpg</image:loc><image:caption>Online shopping key trends</image:caption><image:title>online-shopping-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pet-store-consumer-insights.jpg</image:loc><image:caption>Learn about pet store purchasing habits of consumers across the US.</image:caption><image:title>pet-store-consumer-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.png</image:loc><image:caption>Quick Chek logo</image:caption><image:title>quickchek-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/check-out-and-returns.png</image:loc><image:caption>Assess the total wait times on billing and returns counters. </image:caption><image:title>check-out-and-returns</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/cleanliness-program.png</image:loc><image:caption>Measure if floor area, washrooms and other areas are clear or not.</image:caption><image:title>cleanliness-program</image:title></image:image><lastmod>2026-07-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/in-touch-survey-systems-ltd-name-change-to-intouch-insight-ltd</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2020-09-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/visual-merchandising-planogram-compliance</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpg</image:loc><image:caption>The different types of mystery shopping audit programs for QSRs</image:caption><image:title>types-of-mystery-shopping-audit-programs-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpg</image:loc><image:caption>Tobacco Compliance Insights from the Age Verification Study 2025</image:caption><image:title>tobacco-compliance-age-verification-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/audit-summary-email.png</image:loc><image:caption>audit-summary-email</image:caption><image:title>audit-summary-email</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-04-21</lastmod></url><url><loc>https://www.intouchinsight.com/blog/customer-experience-toolkit</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpg</image:loc><image:caption>Latest Customer Experience Insights for Multi-location Businesses</image:caption><image:title>newest-customer-experience-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpg</image:loc><image:caption>iStock-1150254153</image:caption><image:title>iStock-1150254153</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cxpa-insight-exchange-2018-top-takeaways.jpg</image:loc><image:caption>cxpa-insight-exchange-2018-top-takeaways</image:caption><image:title>cxpa-insight-exchange-2018-top-takeaways</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpg</image:loc><image:caption>intouch-insight-customer-experience-toolkit</image:caption><image:title>intouch-insight-customer-experience-toolkit</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/inspection-software/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpg</video:thumbnail_loc><video:title>IntouchCheck™ Inspection Software</video:title><video:description>IntouchCheck™, is a robust inspection checklists &amp; forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4</video:content_loc><video:duration>109</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/intouchcheck-ios-app.png</image:loc><image:caption>Downlaod the IntouchCheck® iOS app</image:caption><image:title>intouchcheck-ios-app</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/intouchcheck-inspection-software-integrations.png</image:loc><image:caption>Our inspection software makes data integration easy for you</image:caption><image:title>intouchcheck-inspection-software-integrations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/IntouchCheck-inspection-software-follow-ups.png</image:loc><image:caption>Our inspection software helps you keep a tab on all activities and tasks. </image:caption><image:title>IntouchCheck-inspection-software-follow-ups</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Analyze.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Analyze</image:caption><image:title>IntouchCheck-Inspection-Software-Analyze</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.png</image:loc><image:caption>ManchuWOK logo</image:caption><image:title>manchuwok-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Build.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Build</image:caption><image:title>IntouchCheck-Inspection-Software-Build</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.png</image:loc><image:caption>sofresh-logo</image:caption><image:title>sofresh-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/Check%20Feature%20Image-min.jpg</image:loc><image:caption>IntouchCheck featured image</image:caption><image:title>Check Feature Image-min</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/jersey-mikes-logo.png</image:loc><image:caption>Jersey Mike's logo</image:caption><image:title>jersey-mikes-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/automation-with-IntouchCheck-inspection-software-is-easy.png</image:loc><image:caption>Create triggers and workflows which can automate daily procedures.</image:caption><image:title>automation-with-IntouchCheck-inspection-software-is-easy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.png</image:loc><image:caption>Parkland logo</image:caption><image:title>parkland-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/golds-gym-logo.png</image:loc><image:caption>Gold's Gym logo</image:caption><image:title>golds-gym-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Monitor.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Monitor</image:caption><image:title>IntouchCheck-Inspection-Software-Monitor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.png</image:loc><image:caption>Tacotime logo</image:caption><image:title>tacotime-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/retail.jpg</image:loc><image:caption>retail</image:caption><image:title>retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Use-on-Mobile.png</image:loc><image:caption>IntouchCheck-Inspection-Software-Use-on-Mobile</image:caption><image:title>IntouchCheck-Inspection-Software-Use-on-Mobile</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/intouchcheck-google-app.png</image:loc><image:caption>Download the IntouchCheck® android app</image:caption><image:title>intouchcheck-google-app</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpg</image:loc><image:caption>Everything you need to know on creating a foolproof SOP checklist</image:caption><image:title>foolproof-sop-checklist-blog-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.png</image:loc><image:caption>Testimonial by Andrew Balchin, Program Manager at Parkland Corporation</image:caption><image:title>parkland-testimonial-quote-intouch-check</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpg</image:loc><image:caption>Improving C-Store Management Compliance with Digital Checklists</image:caption><image:title>c-store-compliance-digital-checklists</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/IntouchCheck-Inspection-Software-form-editor.png</image:loc><image:caption>Our drag-and-drop checklist editor is user-friendly.</image:caption><image:title>IntouchCheck-Inspection-Software-form-editor</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo.png</image:loc><image:caption>Executive Hotels &amp;amp; Resorts</image:caption><image:title>executive-hotels-logo</image:title></image:image><lastmod>2026-07-10</lastmod></url><url><loc>https://www.intouchinsight.com/blog/improve-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/pizza-trends-series-third-party-delivery</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpg</image:loc><image:caption>Exploring the trends on friendliness in the pizza industry for delivery and carryout</image:caption><image:title>friendliness-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpg</image:loc><image:caption>Pizza Delivery &amp;amp; Carryout Report 2026 with the latest Pizza Trends</image:caption><image:title>pizza-study-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-impact-of-third-party-delivery.jpg</image:loc><image:caption>Impact of third-party delivery of pizza on food temperature and overall satisfaction.</image:caption><image:title>pizza-study-impact-of-third-party-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpg</image:loc><image:caption>Restaurants vs. c-stores in food delivery</image:caption><image:title>restaurants-vs-cstores-for-food-delivery</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-01-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/convenience-and-gas-mystery-shopping-infographic</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-and-gas-mystery-shopping-infographic.png</image:loc><image:caption>Convenience-and-gas-mystery-shopping-infographic</image:caption><image:title>Convenience-and-gas-mystery-shopping-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data%20(1).jpg</image:loc><image:caption>Too-Much-Customer_Experience-Data (1)</image:caption><image:title>Too-Much-Customer_Experience-Data (1)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.png</image:loc><image:caption>how-convenience-stores-can-capitalize-on-mystery-shopping</image:caption><image:title>how-convenience-stores-can-capitalize-on-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/the-future-of-restaurants-2023/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/mcalisters.png</image:loc><image:caption>mcalisters</image:caption><image:title>mcalisters</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/future-of-restaurants-intouch-insight.jpg</image:loc><image:caption>future-of-restaurants-intouch-insight</image:caption><image:title>future-of-restaurants-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/future-of-restaurants-satisfaction.jpg</image:loc><image:caption>future-of-restaurants-satisfaction</image:caption><image:title>future-of-restaurants-satisfaction</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/panera.png</image:loc><image:caption>panera</image:caption><image:title>panera</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/noodles.png</image:loc><image:caption>noodles</image:caption><image:title>noodles</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/jersey-mikes.png</image:loc><image:caption>jersey-mikes</image:caption><image:title>jersey-mikes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/emerging-experiences-future-of-restaurants.jpg</image:loc><image:caption>emerging-experiences-future-of-restaurants</image:caption><image:title>emerging-experiences-future-of-restaurants</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/future-of-restaurants-ordering.jpg</image:loc><image:caption>future-of-restaurants-ordering</image:caption><image:title>future-of-restaurants-ordering</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/five-guys.png</image:loc><image:caption>five-guys</image:caption><image:title>five-guys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/qdoba.png</image:loc><image:caption>qdoba</image:caption><image:title>qdoba</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/future-of-restaurants-pickup.jpg</image:loc><image:caption>future-of-restaurants-pickup</image:caption><image:title>future-of-restaurants-pickup</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/shake-shack.png</image:loc><image:caption>shake-shack</image:caption><image:title>shake-shack</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/chicken-salad-chick.png</image:loc><image:caption>chicken-salad-chick</image:caption><image:title>chicken-salad-chick</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/panda-express.png</image:loc><image:caption>panda-express</image:caption><image:title>panda-express</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/chipotle.png</image:loc><image:caption>chipotle</image:caption><image:title>chipotle</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-06-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/consumer-habits-what-retailers-need-to-know-for-the-holidays</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Upward%20arrow%20stands%20out%20from%20downward%20arrows.png</image:loc><image:caption>Upward arrow stands out from downward arrows</image:caption><image:title>Upward arrow stands out from downward arrows</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/CiCH-fall-retail.png</image:loc><image:caption>CiCH-fall-retail</image:caption><image:title>CiCH-fall-retail</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.png</image:loc><image:caption>cich-restaurant-blog-hero</image:caption><image:title>cich-restaurant-blog-hero</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.png</image:loc><image:caption>consumer-trends-reports</image:caption><image:title>consumer-trends-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><lastmod>2024-03-19</lastmod></url><url><loc>https://www.intouchinsight.com/blog/ai-in-the-drive-thru</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-insights.jpg</image:loc><image:caption>Insights on the Hidden Blindspot of Mobile Order Pickups</image:caption><image:title>mobile-order-pickup-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpg</image:loc><image:caption>Voice AI Drive-Thru Insights</image:caption><image:title>voice-ai-drivethru-emex-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/employee-intervention-rate-voice-ai.jpg</image:loc><image:caption>Employee Intervention Rate for Voice AI in the drive thru</image:caption><image:title>employee-intervention-rate-voice-ai</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><lastmod>2026-05-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/cultivating-trust-in-times-of-change-an-interview-with-jeanne-bliss-erin-fenn</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.png</image:loc><image:caption>Interview with Jim Tincher</image:caption><image:title>Interview with Jim Tincher</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Take-Action-Customer-Experience-Data.jpg</image:loc><image:caption>Take-Action-Customer-Experience-Data</image:caption><image:title>Take-Action-Customer-Experience-Data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Copy%20of%20HoC%20and%20Bliss%20Twitter%20Promo.png</image:loc><image:caption>Copy of HoC and Bliss Twitter Promo</image:caption><image:title>Copy of HoC and Bliss Twitter Promo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/micro-moments-of-customer-satisfaction-in-restaurants</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpg</image:loc><image:caption>micro moments that affect customer satisfaction in restaurants</image:caption><image:title>micro-moments-of-customer-satisfaction-in-qsrs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpg</image:loc><image:caption>Download the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.</image:caption><image:title>emex-2026-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpg</image:loc><image:caption>What are the essential restaurant KPIs</image:caption><image:title>customer-experience-restaurant-kpis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-roadmap.png</image:loc><image:caption>A road map of micro moments that shape customer satisfaction in QSRs</image:caption><image:title>micro-moments-roadmap</image:title></image:image><lastmod>2026-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/customer-experience-management-kum-and-go</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2017-01-11</lastmod></url><url><loc>https://www.intouchinsight.com/blog/infographic-checklist-manage-business</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/infographic-checklists-business.png</image:loc><image:caption>infographic-checklists-business</image:caption><image:title>infographic-checklists-business</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/improve-retail-operations</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/opening-and-closing-checklists-for-restaurants</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpg</image:loc><image:caption>five-steps-to-more-efficient-retail-blog</image:caption><image:title>five-steps-to-more-efficient-retail-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/engages-investor-relations-firm-first-canadian-capital</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/blog/qualitative-customer-feedback-analysis</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpg</image:loc><image:caption>Convenience-Store-Retailer</image:caption><image:title>Convenience-Store-Retailer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpg</image:loc><image:caption>customer-providing-feedback-on-computer</image:caption><image:title>customer-providing-feedback-on-computer</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-thanks-retiring-directors</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><lastmod>2024-06-20</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/q1financials</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2016-06-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/ai-in-customer-experience-the-future-of-drive-thru-efficiency</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpg</image:loc><image:caption>Is the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Study</image:caption><image:title>drive-thru-customer-behavior-changes-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpg</image:loc><image:caption>Customer using a digital kiosk in-store</image:caption><image:title>customer-using-in-store-kiosk</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpg</image:loc><image:caption>AI in Customer Experience: The Future of Drive-Thru Efficiency</image:caption><image:title>ai-customer-experience-drive-thru</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpg</image:loc><image:caption>Download the 2025 Annual Drive-thru Study</image:caption><image:title>drivethru-2025-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/embracing-digital-customer-experiences-in-quick-serve-restaurants</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-ordering-preferred-method-young-adults.jpg</image:loc><image:caption>Data about the digital ordering method among young adults</image:caption><image:title>digital-ordering-preferred-method-young-adults</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-customer-experience-qsr.jpg</image:loc><image:caption>Digital customer experiences in quick-serve restaurants </image:caption><image:title>digital-customer-experience-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-financial-services.jpg</image:loc><image:caption>The top Mystery Shopping Programs for Banks and Financial Services</image:caption><image:title>mystery-shopping-financial-services</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/key-learning-emerging-experiences-study-2023.jpg</image:loc><image:caption>key-learning-emerging-experiences-study-2023</image:caption><image:title>key-learning-emerging-experiences-study-2023</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/adoption-of-digital-tech-qsr.jpg</image:loc><image:caption>A graphic about the adoption of technologies at restaurants</image:caption><image:title>adoption-of-digital-tech-qsr</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ordering-preferred-method.jpg</image:loc><image:caption>Data about the preferred ordering method from a fast-food restaurant</image:caption><image:title>ordering-preferred-method</image:title></image:image><lastmod>2024-07-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-q3-2020-results-with-over-500000-in-net-income</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.png</image:loc><image:caption>intouch-insight-featured-news</image:caption><image:title>intouch-insight-featured-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2020-12-30</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/climbs-branham300-list-top-technology-companies</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/4-ways-restaurant-mystery-shopping-improves-customer-experience</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpg</image:loc><image:caption>server-pouring-wine-for-happy-customer-at-restaurant</image:caption><image:title>server-pouring-wine-for-happy-customer-at-restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpg</image:loc><image:caption>Customer using a digital kiosk in-store</image:caption><image:title>customer-using-in-store-kiosk</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpg</image:loc><image:caption>Voice AI Drive-Thru Insights</image:caption><image:title>voice-ai-drivethru-emex-feature-image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/blog/coffee-customers-are-thirsty-for-more</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-coffee-key-factors.jpg</image:loc><image:caption>2023-coffee-key-factors</image:caption><image:title>2023-coffee-key-factors</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpg</image:loc><image:caption>Insights from restaurant mystery shopping</image:caption><image:title>restaurant-mystery-shopping-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/subways-battle-for-sandwich-supremacy.jpg</image:loc><image:caption>subways-battle-for-sandwich-supremacy</image:caption><image:title>subways-battle-for-sandwich-supremacy</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg</image:loc><image:caption>2023-cstore-report</image:caption><image:title>2023-cstore-report</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/coffee-consumer-comments.jpg</image:loc><image:caption>coffee-consumer-comments</image:caption><image:title>coffee-consumer-comments</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/2023-coffee-exceptional-experiences.jpg</image:loc><image:caption>2023-coffee-exceptional-experiences</image:caption><image:title>2023-coffee-exceptional-experiences</image:title></image:image><lastmod>2024-07-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/in-touch-survey-systems-ltd-announces-q1-2014-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2020-09-24</lastmod></url><url><loc>https://www.intouchinsight.com/blog/new-york-flagship-survey</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpg</image:loc><image:caption>The many types of mystery shopping</image:caption><image:title>the-many-types-of-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/New_York_Flagship_Survey.png</image:loc><image:caption>New_York_Flagship_Survey</image:caption><image:title>New_York_Flagship_Survey</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpg</image:loc><image:caption>Online Mystery Shopping the Digital Customer Experience Blog Feature Image</image:caption><image:title>online-mystery-shopping-digital-cx</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpg</image:loc><image:caption>demystifying-mystery-shoppers</image:caption><image:title>demystifying-mystery-shoppers</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/cx-platform/case-management/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/case-management-using-reports-dashboards.png</image:loc><image:caption>Case management reporting by Intouch CX Platform</image:caption><image:title>case-management-using-reports-dashboards</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/case-management-by-intouch-cx-platform.png</image:loc><image:caption>Case management by Intouch CX Platform</image:caption><image:title>case-management-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/case-details-by-intouch-cx-platform.png</image:loc><image:caption>Case management details by Intouch CX Platform.</image:caption><image:title>case-details-by-intouch-cx-platform</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/case-management/Intouch-Insight-Case-Management-Software.png</image:loc><image:caption>Intouch-Insight-Case-Management-Software</image:caption><image:title>Intouch-Insight-Case-Management-Software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-case-management/get-notifications-in-realtime-through-triggers.png</image:loc><image:caption>Get notifications in realtime through triggers.</image:caption><image:title>get-notifications-in-realtime-through-triggers</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.8</priority></url><url><loc>https://www.intouchinsight.com/fr-ca/blog</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-10-03</lastmod></url><url><loc>https://www.intouchinsight.com/blog/changes-in-consumer-habits-full-report-available-now</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.png</image:loc><image:caption>consumer-trends-reports</image:caption><image:title>consumer-trends-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.png</image:loc><image:caption>A Closer Look at the Restaurant Industry</image:caption><image:title>A Closer Look at the Restaurant Industry</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-147248014.jpg</image:loc><image:caption>iStock-147248014</image:caption><image:title>iStock-147248014</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits_Speing%202020.png</image:loc><image:caption>Changes in Consumer Habits_Speing 2020</image:caption><image:title>Changes in Consumer Habits_Speing 2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.png</image:loc><image:caption>A Retrospective for Restauranteurs</image:caption><image:title>A Retrospective for Restauranteurs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-cannabis-retailers-can-responsibly-sell-marijuana</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Responsible-Sales-Cannabis.jpg</image:loc><image:caption>Responsible-Sales-Cannabis</image:caption><image:title>Responsible-Sales-Cannabis</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpg</image:loc><image:caption>Tobacco Compliance Insights from the Age Verification Study 2025</image:caption><image:title>tobacco-compliance-age-verification-study</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpg</image:loc><image:caption>How can retailers improve floor safety and prevent slip-and-fall risks?</image:caption><image:title>retail-floor-safety-slip-and-fall-risk-prevention-blog-feature</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.png</image:loc><image:caption>how-convenience-stores-can-capitalize-on-mystery-shopping</image:caption><image:title>how-convenience-stores-can-capitalize-on-mystery-shopping</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-announces-q1-2024-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.png</image:loc><image:caption>Intouch-insight-news</image:caption><image:title>Intouch-insight-news</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2024-05-16</lastmod></url><url><loc>https://www.intouchinsight.com/blog/operations-team-customer-experience-management</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Business-professionals-shaking-hands-customer-experience.jpg</image:loc><image:caption>Business-professionals-shaking-hands-customer-experience</image:caption><image:title>Business-professionals-shaking-hands-customer-experience</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/cem-score-cards-laptop.png</image:loc><image:caption>cem-score-cards-laptop</image:caption><image:title>cem-score-cards-laptop</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpg</image:loc><image:caption>new-cars-electric-vehicles-and-insurance-coverage</image:caption><image:title>new-cars-electric-vehicles-and-insurance-coverage</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/humanizing-the-customer-experience.jpg</image:loc><image:caption>humanizing-the-customer-experience</image:caption><image:title>humanizing-the-customer-experience</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/from-customer-experience-data-to-outcomes</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Take-Action-Customer-Experience-Data.jpg</image:loc><image:caption>Take-Action-Customer-Experience-Data</image:caption><image:title>Take-Action-Customer-Experience-Data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.png</image:loc><image:caption>customer-experience-essential-guide</image:caption><image:title>customer-experience-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpg</image:loc><image:caption>iStock-1150254153</image:caption><image:title>iStock-1150254153</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/AF_headshot_short.png</image:loc><image:caption>AF_headshot_short</image:caption><image:title>AF_headshot_short</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/customer-experience-data-to-outcomes.jpg</image:loc><image:caption>customer-experience-data-to-outcomes</image:caption><image:title>customer-experience-data-to-outcomes</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2024-08-06</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/operational-audit/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/sobeys.png</image:loc><image:caption>sobeys</image:caption><image:title>sobeys</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/couche-tard.png</image:loc><image:caption>couche-tard</image:caption><image:title>couche-tard</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Design.png</image:loc><image:caption>Design</image:caption><image:title>Design</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audit-store-inventory-program.png</image:loc><image:caption>operational-audit-store-inventory-program</image:caption><image:title>operational-audit-store-inventory-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/brand-protection-operational-audit-program.png</image:loc><image:caption>brand-protection-operational-audit-program</image:caption><image:title>brand-protection-operational-audit-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/Operational%20Audit%20Services%20-%20Featured%20Image.png</image:loc><image:caption>Operational Audit Services - Featured Image</image:caption><image:title>Operational Audit Services - Featured Image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/metro.png</image:loc><image:caption>metro</image:caption><image:title>metro</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Trulieve-1.png</image:loc><image:caption>Trulieve-1</image:caption><image:title>Trulieve-1</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Analyze.png</image:loc><image:caption>Analyze</image:caption><image:title>Analyze</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/chopped_leaf.png</image:loc><image:caption>chopped_leaf</image:caption><image:title>chopped_leaf</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Act.png</image:loc><image:caption>Act</image:caption><image:title>Act</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Repeat.png</image:loc><image:caption>Repeat</image:caption><image:title>Repeat</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audits.png</image:loc><image:caption>operational-audits</image:caption><image:title>operational-audits</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Measure.png</image:loc><image:caption>Measure</image:caption><image:title>Measure</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/operational-audit-health-safety-program.png</image:loc><image:caption>operational-audit-health-safety-program</image:caption><image:title>operational-audit-health-safety-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/Operational%20Audits%20Banner.png</image:loc><image:caption>Operational Audits Banner</image:caption><image:title>Operational Audits Banner</image:title></image:image><lastmod>2026-04-09</lastmod><priority>0.9</priority></url><url><loc>https://www.intouchinsight.com/blog/measuring-customer-experience-during-a-global-crisis-part-2</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpg</image:loc><image:caption>Latest Customer Experience Insights for Multi-location Businesses</image:caption><image:title>newest-customer-experience-insights</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.png</image:loc><image:caption>consumer-trends-reports</image:caption><image:title>consumer-trends-reports</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Measuring-CX-part-2-socials.png</image:loc><image:caption>Measuring-CX-part-2-socials</image:caption><image:title>Measuring-CX-part-2-socials</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpg</image:loc><image:caption>third-party-delivery-pizza-trends</image:caption><image:title>third-party-delivery-pizza-trends</image:title></image:image><lastmod>2024-01-18</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-mobile-checklists-improve-retail-execution</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/customer-experience-mystery-shopping-csat-infographic.png</image:loc><image:caption>customer-experience-mystery-shopping-csat-infographic</image:caption><image:title>customer-experience-mystery-shopping-csat-infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/how-mobile-checklists-improve-retail-execution.png</image:loc><image:caption>how-mobile-checklists-improve-retail-execution</image:caption><image:title>how-mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.png</image:loc><image:caption>mobile-checklists-improve-retail-execution</image:caption><image:title>mobile-checklists-improve-retail-execution</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.png</image:loc><image:caption>improve-retail-operations</image:caption><image:title>improve-retail-operations</image:title></image:image><lastmod>2024-08-01</lastmod></url><url><loc>https://www.intouchinsight.com/fr/what-we-do</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Survey%20Icon.svg</image:loc><image:caption>Intouch Insight Survey Icon</image:caption><image:title>Intouch Insight Survey Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Shop%20Icon.svg</image:loc><image:caption>Intouch Insight Shop Icon</image:caption><image:title>Intouch Insight Shop Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20LiaCX%20Icon.svg</image:loc><image:caption>Intouch Insight LiaCX Icon</image:caption><image:title>Intouch Insight LiaCX Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Audit%20Icon.svg</image:loc><image:caption>Intouch Insight Audit Icon</image:caption><image:title>Intouch Insight Audit Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Check%20Icon.svg</image:loc><image:caption>Intouch Insight Check Icon</image:caption><image:title>Intouch Insight Check Icon</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/phone-blue.png</image:loc><image:caption>phone-blue</image:caption><image:title>phone-blue</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Logo-White.png</image:loc><image:caption>Logo-White</image:caption><image:title>Logo-White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.png</image:loc><image:caption>mspa-shoppers-insights</image:caption><image:title>mspa-shoppers-insights</image:title></image:image><lastmod>2023-11-30</lastmod></url><url><loc>https://www.intouchinsight.com/blog/hotel-guest-experience-management</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/hotel-guest-experience-management-front-desk.png</image:loc><image:caption>hotel-guest-experience-management-front-desk</image:caption><image:title>hotel-guest-experience-management-front-desk</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.png</image:loc><image:caption>hotel-guest-experience-mobile-forms</image:caption><image:title>hotel-guest-experience-mobile-forms</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpg</image:loc><image:caption>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:caption><image:title>Improve-Restaurant-Efficiency-and-Guest-Loyalty</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpg</image:loc><image:caption>How to improve customer customer experience in restaurants</image:caption><image:title>restaurant-customer-experience</image:title></image:image><lastmod>2025-05-21</lastmod></url><url><loc>https://www.intouchinsight.com/resources/guides/what-is-mystery-shopping/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpg</video:thumbnail_loc><video:title>A video testimonial by Michele Truelove, High's.</video:title><video:description>See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4</video:content_loc><video:duration>118</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live><video:tag>customerexperience</video:tag><video:tag>ClientTestimonial</video:tag><video:tag>IntouchInsight</video:tag><video:tag>Mysteryshopping</video:tag><video:tag>CXPlatform</video:tag></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/mystery-shopping-in-c-store.png</image:loc><image:caption>Mystery shopper acting as an actual customer in a convenience store.</image:caption><image:title>mystery-shopping-in-c-store</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/cem/voice-of-customer-programs.png</image:loc><image:caption>Listen to your customers by initiating a Voice of Customer (VoC) program</image:caption><image:title>voice-of-customer-programs</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/shop-pillar-page/IntouchShop%E2%84%A2-What-is-Mystery-Shopping.png</image:loc><image:caption>IntouchShop™-What-is-Mystery-Shopping</image:caption><image:title>IntouchShop™-What-is-Mystery-Shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2026-06-09</lastmod></url><url><loc>https://www.intouchinsight.com/blog/five-opportunties-for-convenience-stores/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.png</image:loc><image:caption>how-petro-convenience-stores-can-prepare-for-2022</image:caption><image:title>how-petro-convenience-stores-can-prepare-for-2022</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight.png</image:loc><image:caption>Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight</image:caption><image:title>Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores.png</image:loc><image:caption>Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores</image:caption><image:title>Consumer-Behavior-&amp;-COVID-Adjustments-in-Convenience-Stores</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/convenience-store-trends-report-2023.jpg</image:loc><image:caption>convenience-store-trends-report-2023</image:caption><image:title>convenience-store-trends-report-2023</image:title></image:image><lastmod>2024-08-09</lastmod></url><url><loc>https://www.intouchinsight.com/what-we-do/compliance-audit/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Act.png</image:loc><image:caption>Act</image:caption><image:title>Act</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Repeat.png</image:loc><image:caption>Repeat</image:caption><image:title>Repeat</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Intrax%20logo%20-%20Intouch%20Insight%20client.png</image:loc><image:caption>Intrax logo - Intouch Insight client</image:caption><image:title>Intrax logo - Intouch Insight client</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Equifax.png</image:loc><image:caption>Equifax</image:caption><image:title>Equifax</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Analyze.png</image:loc><image:caption>Analyze</image:caption><image:title>Analyze</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Design.png</image:loc><image:caption>Design</image:caption><image:title>Design</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/Measure.png</image:loc><image:caption>Measure</image:caption><image:title>Measure</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/ETS%20logo%20-%20Intouch%20Insight%20client.png</image:loc><image:caption>ETS logo - Intouch Insight client</image:caption><image:title>ETS logo - Intouch Insight client</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/compliance-audits/PDMA-compliance-program.png</image:loc><image:caption>PDMA-compliance-program</image:caption><image:title>PDMA-compliance-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/Compliance%20Audit%20Main%20Banner.png</image:loc><image:caption>Compliance Audit Main Banner</image:caption><image:title>Compliance Audit Main Banner</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-55-36-39-PM.png</image:loc><image:caption>Banner Creative - Website 2020-Sep-08-2020-07-55-36-39-PM</image:caption><image:title>Banner Creative - Website 2020-Sep-08-2020-07-55-36-39-PM</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/audit/Compliance%20Audit%20Services%20-%20Featured%20Image.png</image:loc><image:caption>Compliance Audit Services - Featured Image</image:caption><image:title>Compliance Audit Services - Featured Image</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Takeda%20Logo.png</image:loc><image:caption>Takeda Logo</image:caption><image:title>Takeda Logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/compliance-audits/education-testing-compliance-audit.png</image:loc><image:caption>education-testing-compliance-audit</image:caption><image:title>education-testing-compliance-audit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/compliance-audits/exchange-visitor-compliance-program.png</image:loc><image:caption>exchange-visitor-compliance-program</image:caption><image:title>exchange-visitor-compliance-program</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/GSK.png</image:loc><image:caption>GSK</image:caption><image:title>GSK</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/compliance-audits/FCRA-compliance-audit.png</image:loc><image:caption>FCRA-compliance-audit</image:caption><image:title>FCRA-compliance-audit</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Images/website-pages/compliance-audits/brand-compliance-program.png</image:loc><image:caption>brand-compliance-program</image:caption><image:title>brand-compliance-program</image:title></image:image><lastmod>2026-05-15</lastmod><priority>0.9</priority></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-to-acquire-a-customer-experience-measurement-company</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2020-09-23</lastmod></url><url><loc>https://www.intouchinsight.com/resources/studies/insider-research-mobile-food-delivery/</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-performance.png</image:loc><image:caption>mobile-food-delivery-performance</image:caption><image:title>mobile-food-delivery-performance</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-competitive-intel.png</image:loc><image:caption>mobile-food-delivery-competitive-intel</image:caption><image:title>mobile-food-delivery-competitive-intel</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-Intouch-Insight.png</image:loc><image:caption>mobile-food-delivery-Intouch-Insight</image:caption><image:title>mobile-food-delivery-Intouch-Insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-trends.png</image:loc><image:caption>mobile-food-delivery-trends</image:caption><image:title>mobile-food-delivery-trends</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-03-29</lastmod></url><url><loc>https://www.intouchinsight.com/blog/restaurant-mystery-shopping-infographic</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpg</image:loc><image:caption>How to improve qsr guest experience with data</image:caption><image:title>improve-qsr-guest-experience-with-data</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/infographic-restaurant-mystery-shopping.png</image:loc><image:caption>infographic-restaurant-mystery-shopping</image:caption><image:title>infographic-restaurant-mystery-shopping</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpg</image:loc><image:caption>server-pouring-wine-for-happy-customer-at-restaurant</image:caption><image:title>server-pouring-wine-for-happy-customer-at-restaurant</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.png</image:loc><image:caption>mystery-shopping-essential-guide</image:caption><image:title>mystery-shopping-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpg</image:loc><image:caption>how-can-you-be-consumers-go-to</image:caption><image:title>how-can-you-be-consumers-go-to</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Rest.%20Myst.%20Shop.%20Infographic.png</image:loc><image:caption>Rest. Myst. Shop. Infographic</image:caption><image:title>Rest. Myst. Shop. Infographic</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-11-28</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/provisional-patent-application-filing-cem</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2018-02-06</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/3-year-extension-worth-over-2-million</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2024-01-19</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/2024-financial-results</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><lastmod>2025-04-03</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/customer-experience-management-software</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-12-14</lastmod></url><url><loc>https://www.intouchinsight.com/blog/2024-in-review/</loc><video:video><video:thumbnail_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation.mp4/medium.jpg</video:thumbnail_loc><video:title>client-testimonial-compilation</video:title><video:description>client-testimonial-compilation</video:description><video:content_loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation.mp4</video:content_loc><video:duration>115</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/thirdparty-year-in-review-blog.jpg</image:loc><image:caption>thirdparty-year-in-review-blog</image:caption><image:title>thirdparty-year-in-review-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/nikita-kachanovsky-bLY5JqP_Ldw-unsplash.jpg</image:loc><image:caption>nikita-kachanovsky-bLY5JqP_Ldw-unsplash</image:caption><image:title>nikita-kachanovsky-bLY5JqP_Ldw-unsplash</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits_Speing%202020.png</image:loc><image:caption>Changes in Consumer Habits_Speing 2020</image:caption><image:title>Changes in Consumer Habits_Speing 2020</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drivethru-year-in-review-blog.jpg</image:loc><image:caption>drivethru-year-in-review-blog</image:caption><image:title>drivethru-year-in-review-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/2024-in-review.jpg</image:loc><image:caption>2024-in-review</image:caption><image:title>2024-in-review</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-year-in-review-blog.jpg</image:loc><image:caption>emex-year-in-review-blog</image:caption><image:title>emex-year-in-review-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-year-in-review-blog.jpg</image:loc><image:caption>cstore-year-in-review-blog</image:caption><image:title>cstore-year-in-review-blog</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-guest-experiences.jpg</image:loc><image:caption>qsr-guest-experiences</image:caption><image:title>qsr-guest-experiences</image:title></image:image><lastmod>2026-01-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/grocery-stores-can-use-customer-feedback-to-design-a-path-forward</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.png</image:loc><image:caption>customer-surveys-essential-guide</image:caption><image:title>customer-surveys-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/Upward%20arrow%20stands%20out%20from%20downward%20arrows.png</image:loc><image:caption>Upward arrow stands out from downward arrows</image:caption><image:title>Upward arrow stands out from downward arrows</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/WGB%20SURVEY-2.png</image:loc><image:caption>WGB SURVEY-2</image:caption><image:title>WGB SURVEY-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpg</image:loc><image:caption>How mystery Shopping, customer Feedback, and reputation management work together</image:caption><image:title>mystery-shopping-feedback-surveys-rep-management-working-together</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpg</image:loc><image:caption>Sarah Beckett, Director of Marketing, Intouch Insight</image:caption><image:title>sarah-beckett-intouch-insight</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/new/consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers.jpg</image:loc><image:caption>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:caption><image:title>consumer-preferences-when-grocery-shopping-and-self-serve-kiosks-vs.-cashiers</image:title></image:image><lastmod>2022-07-15</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/intouch-insight-named-the-kanata-north-company-of-the-year</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.png</image:loc><image:caption>Intouch Insight Featured News</image:caption><image:title>Intouch Insight Featured News</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><lastmod>2023-12-15</lastmod></url><url><loc>https://www.intouchinsight.com/blog/how-to-improve-hotel-operations</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.png</image:loc><image:caption>how-to-improve-hotel-operations</image:caption><image:title>how-to-improve-hotel-operations</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-24</lastmod></url><url><loc>https://www.intouchinsight.com/press-releases/keep-on-smiling-canada-ties-for-1st-place-in-global-customer-services-study-in-the-smile-category</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(6).png</image:loc><image:caption>Intouch Insight Featured News (6)</image:caption><image:title>Intouch Insight Featured News (6)</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2021-06-23</lastmod></url><url><loc>https://www.intouchinsight.com/blog/hotel-maintenance-checklists</loc><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.png</image:loc><image:caption>Intouch Insight</image:caption><image:title>Intouch Insight Logo RGB-2</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png</image:loc><image:caption>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:caption><image:title>3-Reasons-You-Should-Be-Using Mobile-Inspection-Software</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.png</image:loc><image:caption>inspection-software-essential-guide</image:caption><image:title>inspection-software-essential-guide</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.png</image:loc><image:caption>Intouch Insight Logo White</image:caption><image:title>Intouch Insight Logo White</image:title></image:image><image:image><image:loc>https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.png</image:loc><image:caption>Intouch Insight is SOC 2® compliant</image:caption><image:title>SOC-logo</image:title></image:image><lastmod>2023-11-24</lastmod></url></urlset>