https://www.intouchinsight.com/who-we-are/about-intouch/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/about-us-video-full-2024.mp4/medium.jpgAbout Us Video Intouch Insightabout-us-video-full-2024https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/about-us-video-full-2024.mp4110nonohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/cameron-watt-headshot-2024.pngCEO & President of Intouch Insight, Cameron Watt.cameron-watt-headshot-2024https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/dave-newby-intouch-insight.jpgDave Newby, VP of HR, Intouch Insightdave-newby-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpgDownload the 2025 Third-Party Delivery 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efficiency.about-us-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider logobusiness-insider-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&go-logo.pngKum & Go logokum&go-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/donna-goodwin-intouch-insight.jpgDonna Goodwin, Director of Operations, Intouch Insightdonna-goodwin-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-for-restaurants.jpgmystery-shopping-for-restaurantsmystery-shopping-for-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/convenience-store-industry.jpgConvenience store industryconvenience-store-industryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/cathy-smith-intouch-insight.jpgCathy Smith, Chief Financial Officer, Intouch Insightcathy-smith-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-2025.pngDownload the annual convenience store trends report 2025 by Intouch Insightconvenience-store-trends-report-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/laura-livers-intouch-insight.jpgLaura Livers, Chief Revenue Officer, Intouch Insightlaura-livers-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/giant-tiger-logo.pngGiant Tiger logogiant-tiger-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/beverage-industry.jpgbeverage-industrybeverage-industryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.pngParkland Fuel Corporation logoparkland-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.pngPetro Canada 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Insightbrooke-kingyens-intouch-insight2026-05-250.9https://www.intouchinsight.com/blog/improve-retail-floor-safety-and-reduce-slip-and-fallhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operationshttps://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpgmake-the-most-of-routine-inspectionsmake-the-most-of-routine-inspectionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-touchpoints.jpgThe floor safety touchpoints all retailers must manageretail-floor-safety-touchpointshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-08-06https://www.intouchinsight.com/solutions/restaurant-customer-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4/medium.jpgCase study video testimonial for Intouch Insight by Marcos Pizzamarcos-pizza-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4118nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4/medium.jpgTestimonial video of Wendy's franchisee for Intouch InsightSee how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and operational compliance, leading to an overall increase in sales from three to five percent all-day growth.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4165nonoclient testimonialmystery shoppingrestaurantsfranchiseehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpgA video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John'sSee how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4107nonoclienttestimonialJimmyJohn'sIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpgA video testimonial by Patrick Palmer, Sr. Marketing & Communications Leader, Substance Collective.substance-collective-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4120nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpgA video testimonial by Jordan Taylor, Director of Training, Alpaca ChickenSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4114nonoIntouchInsightvideomysteryshoppingAlpacaChickenClienttestimonialmysteryshoppingvideoinsightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.pngDownload the 2026 Pizza Delivery and Carryout Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-thumbnail.jpgSee how Shake Shack partnered with Intouch Insight to leverage guest insights using mystery shopping for smarter packaging.shake-shack-thumbnailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-inspection.pngCreate digital checklists using IntouchCheck™ inspection software to streamline daily, weekly, monthly or annual checks.restaurant-inspectionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpgDownload the 2025 Third-Party Delivery Reportthird-party-delivery-report-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.pngMr. Sub logomrsub-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".page-tile-thumbnails-400x300https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.pngMucho Burrito logomuchoburrito-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/cx-for-restaurant-header.jpgCustomers ordering food at a restaurant.cx-for-restaurant-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-mystery-shopping.pngMeasure guest experiences across channels, including dine-in, 3rd-party delivery, curbside pick-up & drive-thru simultaneously.restaurant-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/automation.pngIntouchSurvey™ automationautomationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail.jpgLearn how Intouch Insight helped Marco's Pizza improve customer experience and operational efficiency.marcos-pizza-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-thumbnail.jpgSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-video-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-operational-audit.pngMeasure both back-of-the-house and front-of-the-house operational performance with IntouchAudit™.restaurant-operational-audithttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail.jpgLearn how Intouch Insight helped CPG brands like Substance Collective improve customer experience and operational efficiency.substance-collective-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/cx-platform.pngGet a 360° view of all your CX initiatives and programs.cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-thumbnail.jpgLearn how Intouch Insight helped Heritage partners Group improve customer experience and operational efficiency.heritage-partners-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-video-thumbnail.jpgSee how Intouch Insight's mystery shopping program delivered guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.jimmy-johns-video-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logo2026-07-10https://www.intouchinsight.com/resources/cx-insights/mobile-ordering-trends-2022/https://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/app-delivery-stats.pngapp-delivery-statsapp-delivery-statshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/fall-2022-mobile-ordering.pngfall-2022-mobile-orderingfall-2022-mobile-orderinghttps://www.intouchinsight.com/hubfs/Fall-2022-Mobile-Ordering-Trends/mobile-ordering-and-safety.pngmobile-ordering-and-safetymobile-ordering-and-safetyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Check%20Icon.svgIntouch Insight Check IconIntouch Insight Check Iconhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/phone-blue.pngphone-bluephone-blue2023-11-30https://www.intouchinsight.com/what-we-do/inspection-software/audits/https://www.intouchinsight.com/hubfs/website/intouch-insight/audits-inspections/do-audits-using-IntouchCheck-inspection-software.pngDo audits using IntouchCheck™ inspection softwaredo-audits-using-IntouchCheck-inspection-softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/so_fresh.pngso_freshso_freshhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 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Insighthttps://www.intouchinsight.com/hubfs/images/landing-pages/Changes%20in%20consumer%20habits%20restaurant_2%20%7C%20Intouch%20Insight.pngChanges in consumer habits restaurant_2 | Intouch InsightChanges in consumer habits restaurant_2 | Intouch Insight2023-06-02https://www.intouchinsight.com/blog/gas-convenience-mystery-shophttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpgTobacco Compliance Insights from the Age Verification Study 2025tobacco-compliance-age-verification-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-survey-integrations.pngData that tells you the complete storycsat-survey-integrationshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-05-250.8https://www.intouchinsight.com/press-releases/confirms-board-and-grants-optionshttps://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/A%20modern%20office%20conference%20room%20is%20depicted%20featuring%20a%20large%20rectangular%20wooden%20table%20surrounded%20by%20sleek%20ergonomic%20chairs%20The%20walls%20are%20adorned%20with%20glass%20panels%20that%20allow%20natural%20light%20to%20flood%20the%20space%20creating%20an%20open%20and%20airy%20atmosphere%20On%20th-1.jpegA modern office conference room is depicted featuring a large rectangular 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WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpgTop survey distribution methods to boost response ratessurvey-distribution2022-08-08https://www.intouchinsight.com/press-releases/acquire-clearpoint-solutionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/Retail%20merchandising%20services%20instore%20resets%20at%20bigbox%20store-1.jpegRetail merchandising services instore resets at bigbox store-1Retail merchandising services instore resets at bigbox store-12025-06-16https://www.intouchinsight.com/resources/studies/food-on-demand-2017/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-total-cost-of-ordergraph.png2017-Food-on-Demand-total-cost-of-ordergraph2017-Food-on-Demand-total-cost-of-ordergraphhttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-Study.jpg2017-Food-on-Demand-Study2017-Food-on-Demand-Studyhttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-delivery-timegraph.png2017-Food-on-Demand-delivery-timegraph2017-Food-on-Demand-delivery-timegraphhttps://www.intouchinsight.com/hubfs/Drive-Thru%20Studies/2017-Food-on-Demand-Results-per-city-graph.png2017-Food-on-Demand-Results-per-city-graph2017-Food-on-Demand-Results-per-city-graph2022-06-10https://www.intouchinsight.com/blog/measuring-customer-experience-during-a-global-crisis-part-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Measuring-CX-part-2-socials.pngMeasuring-CX-part-2-socialsMeasuring-CX-part-2-socialshttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.pngconsumer-trends-reportsconsumer-trends-reportshttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpgLatest Customer Experience Insights for Multi-location Businessesnewest-customer-experience-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-01-18https://www.intouchinsight.com/press-releases/growth-initiative-updatehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)2026-03-26https://www.intouchinsight.com/blog/everything-you-need-to-know-about-mystery-shopping-in-under-90-seconds-videohttps://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.pngtop-tips-to-craft-the-best-mystery-shopping-programtop-tips-to-craft-the-best-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/What%20should%20your%20mystery%20shopping%20scores%20be-2.pngWhat should your mystery shopping scores be-2What should your mystery shopping scores be-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/fashion-friends-friendship-1345082.jpgfashion-friends-friendship-1345082fashion-friends-friendship-1345082https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-28https://www.intouchinsight.com/blog/experiences-that-matterhttps://www.intouchinsight.com/hubfs/images/blog/CX%20Lessons%20from%202020%20%7C%20Intouch%20Insight%20Blog.pngCX Lessons from 2020 | Intouch Insight BlogCX Lessons from 2020 | Intouch Insight Bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Experiences-that-Matter-Twitter.pngExperiences-that-Matter-TwitterExperiences-that-Matter-Twitterhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery 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matterscustomer-retentionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/iStock-1140166411.jpgiStock-1140166411iStock-1140166411https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-09https://www.intouchinsight.com/legal/privacy-policy/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-07-07https://www.intouchinsight.com/press-releases/intouch-closes-seelevel-acquisitionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch 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White2020-09-23https://www.intouchinsight.com/blog/hotel-housekeeping-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.pnghow-to-improve-hotel-operationshow-to-improve-hotel-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/images/blog/adult-businessmen-businesspeople-1253529.jpgadult-businessmen-businesspeople-1253529adult-businessmen-businesspeople-1253529https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch 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Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PM2023-09-15https://www.intouchinsight.com/blog/changes-in-consumer-habits-implications-for-convenience-stores-and-gas-stationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Visible-safety-precautions.pngVisible-safety-precautionsVisible-safety-precautionshttps://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg2023-cstore-report2023-cstore-reporthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trendshttps://www.intouchinsight.com/hubfs/images/blog/iStock-147248014.jpgiStock-147248014iStock-147248014https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png2022-convenience-store-trends2022-convenience-store-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch 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Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20%7C%20Changes%20In%20Consumer%20Habits%20Study%20Oct%202020.pngIntouch Insight | Changes In Consumer Habits Study Oct 2020Intouch Insight | Changes In Consumer Habits Study Oct 2020https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/press-releases/intouch-insight-announces-million-dollar-contracthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-04-21https://www.intouchinsight.com/press-releases/q3-2024-financial-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)2024-11-21https://www.intouchinsight.com/solutions/cx-recommender/https://www.intouchinsight.com/hubfs/Images/website-pages/page-featured-images/Services%20Recommender%20%7C%20Intouch%20Insight.pngServices Recommender | Intouch InsightServices Recommender | Intouch Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-100.7https://www.intouchinsight.com/blog/revisit-your-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Virtual%20mystery%20shopping.jpgVirtual mystery shoppingVirtual mystery shoppinghttps://www.intouchinsight.com/hubfs/shop-open-compressor.jpgshop-open-compressorshop-open-compressorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guide2023-11-28https://www.intouchinsight.com/press-releases/navexacquisitionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-15https://www.intouchinsight.com/press-releases/q3financialshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-15https://www.intouchinsight.com/press-releases/emerging-experiences-2023-reporthttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/emerging-experiences-future-of-restaurants.jpgemerging-experiences-future-of-restaurantsemerging-experiences-future-of-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-07-24https://www.intouchinsight.com/blog/summer-2022-convenience-store-trendshttps://www.intouchinsight.com/hubfs/images/blog/summer-2022-convenience-store-trends.pngsummer-2022-convenience-store-trendssummer-2022-convenience-store-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/2024-in-review.jpg2024-in-review2024-in-reviewhttps://www.intouchinsight.com/hubfs/images/blog/fall-2022-mobile-ordering-trends.pngfall-2022-mobile-ordering-trendsfall-2022-mobile-ordering-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.pnghow-convenience-stores-can-capitalize-on-mystery-shoppinghow-convenience-stores-can-capitalize-on-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-07-24https://www.intouchinsight.com/press-releases/intouch-insight-named-the-kanata-north-company-of-the-yearhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-12-15https://www.intouchinsight.com/press-releases/75000-usd-new-monthly-recurring-revenuehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-news2020-09-23https://www.intouchinsight.com/blog/we-build-the-future-while-you-focus-on-the-nowhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/hs_step3.pnghs_step3hs_step3https://www.intouchinsight.com/hubfs/images/blog/hs_step2.pnghs_step2hs_step2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpgstrategies-for-improving-restaurant-efficiencystrategies-for-improving-restaurant-efficiencyhttps://www.intouchinsight.com/hubfs/images/blog/stayFocued.pngstayFocuedstayFocuedhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/hs_step1.pnghs_step1hs_step12023-11-30https://www.intouchinsight.com/press-releases/newproductopsmatrixhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-15https://www.intouchinsight.com/blog/retail-purchasing-habits-and-dollar-store-trendshttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/images/blog/new/sub-vendors-and-holiday-trends.jpgsub-vendors-and-holiday-trendssub-vendors-and-holiday-trendshttps://www.intouchinsight.com/hubfs/images/blog/new/retail-purchasing-habits-and-dollar-store-trends.jpgretail-purchasing-habits-and-dollar-store-trendsretail-purchasing-habits-and-dollar-store-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpgmay-2023-consumer-datamay-2023-consumer-data2023-12-11https://www.intouchinsight.com/press-releases/intouch-insight-ltd-announces-strong-growth-in-revenues-earnings-and-ebitdahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-23https://www.intouchinsight.com/acquisitions/alta360/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/Alta360RegisteredTrademark-IWR.pngAlta360RegisteredTrademark-IWRAlta360RegisteredTrademark-IWR2026-07-10https://www.intouchinsight.com/blog/key-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-temperature-scores-by-pizza-chain-size.jpgPercentage Scores for food temperature by pizza chain size for delivery and carryoutfood-temperature-scores-by-pizza-chain-sizehttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-pizza-order-tracking.jpgThe impact on speed of service through in-app order tracking for pizza delivery and carryout.impact-of-pizza-order-trackinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/temperature-taste-gap-in-ratings-for-pizza.jpgThe gap in temperature and taste score ratings displayed in percentages by pizza carryout and deliverytemperature-taste-gap-in-ratings-for-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpgExploring the trends on friendliness in the pizza industry for delivery and carryoutfriendliness-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-estimation-preparation-time-stats.jpgStats on speed of satisfaction with adhering to estimated pizza preparation time.pizza-study-estimation-preparation-time-statshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpgPizza Delivery & Carryout Report 2026 with the latest Pizza Trendspizza-study-2026-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/phone-order-automation-on-accuracy-and-osat.jpgStats on overall satisfaction and order accuracy based on phone call orders that were fully automated, semi-automated and manual.phone-order-automation-on-accuracy-and-osathttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/staff-attentiveness-trend-by-pizza-chain-size.jpgStaff attentiveness stats from 2025 to 2025 by pizza chain sizestaff-attentiveness-trend-by-pizza-chain-sizehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-08-03https://www.intouchinsight.com/resources/inspection-checklist-template/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-57-38-18-PM.pngBanner Creative - Website 2020-Sep-09-2020-03-57-38-18-PMBanner Creative - Website 2020-Sep-09-2020-03-57-38-18-PMhttps://www.intouchinsight.com/hubfs/images/landing-pages/Screen%20Shot%202020-09-15%20at%2012.43.44%20PM.pngScreen Shot 2020-09-15 at 12.43.44 PMScreen Shot 2020-09-15 at 12.43.44 PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-50-43-38-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-50-43-38-PMBanner Creative - Website 2020-Sep-08-2020-07-50-43-38-PM2023-06-020.6https://www.intouchinsight.com/blog/third-party-vs-in-house-delivery-food-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4/medium.jpgWhy Food Order Accuracy Shapes Delivery vs PickupCameron Watt, President and CEO of Intouch Insight, explains how inaccurate orders, cold food, and poor delivery experiences push customers to choose pickup instead as a way to feel more in control. Watch the video below of his take on this, presented at FSTEC 2025.https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp434nonofoodorderaccuracyFSTECthirdpartydeliveryfirstpartydeliveryfooddeliveryfoodpickuphttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4/medium.jpgWhy Many In House Deliveries Depend on Third Party OperatorsCameron Watt, President and CEO of Intouch Insight, explains how there is a twist to in-house delivery and how it is being fulfilled by third-party operators. Watch the video below of his take on this, presented at FSTEC 2025.https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp436nonoFSTECthirdpartydeliveryfirstpartydeliveryinhousedeliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/personalization-extra-third-party-study.jpgPercentage of shoppers that received personalization or anything extra that made them glad about their experience.personalization-extra-third-party-studyhttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpgWhat Our Data Says About In-House Delivery vs Third-Party in Food Servicethird-party-vs-in-house-delivery-food-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpgThird-Party Delivery Report 2025 - Promised in the App. Proven at the Door.third-party-delivery-report-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-01-08https://www.intouchinsight.com/resources/cx-insights/convenience-stores-report-may-2020/https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/What%20do%20consumers%20expect%20from%20your%20business_Twitter.pngWhat do consumers expect from your business_TwitterWhat do consumers expect from your business_Twitterhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22022-06-10https://www.intouchinsight.com/blog/mobile-forms-faqshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants3-ways-mobile-forms-ensure-safe-food-handling-in-restaurantshttps://www.intouchinsight.com/hubfs/create-a-foolproof-checklist.jpgcreate-a-foolproof-checklistcreate-a-foolproof-checklisthttps://www.intouchinsight.com/hubfs/images/blog/mobile-forms-faqs.pngmobile-forms-faqsmobile-forms-faqshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-24https://www.intouchinsight.com/press-releases/grants-stock-optionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-news2021-04-30https://www.intouchinsight.com/press-releases/climbs-branham300-list-top-technology-companieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2020-09-23https://www.intouchinsight.com/press-releases/intouch-thanks-retiring-directorshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-news2024-06-20https://www.intouchinsight.com/blog/mystery-shopper-programhttps://www.intouchinsight.com/hubfs/Virtual%20mystery%20shopping.jpgVirtual mystery shoppingVirtual mystery shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/design-mystery-shopper-program.pngdesign-mystery-shopper-programdesign-mystery-shopper-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping programlaunching-a-mystery-shopping-program2023-11-28https://www.intouchinsight.com/press-releases/liacx-customer-experience-management-software-launchhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-07-26https://www.intouchinsight.com/blog/2022-drive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/kpis-for-online-food-delivery-blog.jpgkpis-for-online-food-delivery-blogkpis-for-online-food-delivery-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/2022-drive-thru-study.png2022-drive-thru-study2022-drive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-07-25https://www.intouchinsight.com/press-releases/issuerbidhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-16https://www.intouchinsight.com/legal/terms-of-service/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2022-06-10https://www.intouchinsight.com/resources/guides/mobile-inspection-software/https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-49-45-31-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-49-45-31-PMBanner Creative - Website 2020-Sep-08-2020-07-49-45-31-PMhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/Check%2014-day%20free%20trial%20offer.pngCheck 14-day free trial offerCheck 14-day free trial offerhttps://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/handOnTablet-1.pnghandOnTablet-1handOnTablet-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/data.pngdatadatahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/progress.pngprogressprogresshttps://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/clock.pngclockclockhttps://www.intouchinsight.com/hubfs/Images/website-pages/check-pillar-page/Essential%20Guide%20to%20Mobile%20Forms%20Software%20%7C%20Intouch%20Insight.pngEssential Guide to Mobile Forms Software | Intouch InsightEssential Guide to Mobile Forms Software | Intouch Insight2026-05-200.7https://www.intouchinsight.com/press-releases/engages-investor-relations-firm-first-canadian-capitalhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-06https://www.intouchinsight.com/press-releases/intouch-insight-appoints-cathy-smith-cfo-announces-issuance-stock-optionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-23https://www.intouchinsight.com/blog/daily-construction-checklistshttps://www.intouchinsight.com/hubfs/create-a-foolproof-checklist.jpgcreate-a-foolproof-checklistcreate-a-foolproof-checklisthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/checklists-in-the-workplace.pngchecklists-in-the-workplacechecklists-in-the-workplace2023-11-24https://www.intouchinsight.com/resources/cx-insights/https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_spring_2020.pngcx_trends_gas_station_spring_2020cx_trends_gas_station_spring_2020https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/cx_trends_cstore_2022.pngcx_trends_cstore_2022cx_trends_cstore_2022https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_retail_spring_2021.pngcx_trends_retail_spring_2021cx_trends_retail_spring_2021https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_fall_2020.pngcx_trends_gas_station_fall_2020cx_trends_gas_station_fall_2020https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_2022.pngcx_trends_restaurants_2022cx_trends_restaurants_2022https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_spring_2021.pngcx_trends_restaurants_spring_2021cx_trends_restaurants_spring_2021https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_fall_2020.pngcx_trends_restaurants_fall_2020cx_trends_restaurants_fall_2020https://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_restaurants_spring_2020.pngcx_trends_restaurants_spring_2020cx_trends_restaurants_spring_2020https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/images/cx-trend-reports/cx_trends_gas_station_fall_2021.pngcx_trends_gas_station_fall_2021cx_trends_gas_station_fall_20212024-07-250.8https://www.intouchinsight.com/what-we-do/mystery-shopping-services/restaurants/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/elephant-castle-logo.pngElephant & Castle logoelephant-castle-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/restaurant-mystery-shopping.jpgMystery shopping programs for fast casual and qsr chains.restaurant-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpgDownload the 2025 Third-Party Delivery Reportthird-party-delivery-report-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpgShake Shack partners with Intouch Insightshake-shackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpgParkland Corporation works Intouch Insightparklandhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpgBushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.jimmy-johnshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/staff-friendliness.pngEvaluate staff engagement through mystery shopping.staff-friendlinesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".page-tile-thumbnails-400x300https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpgHeritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insightheritage-partnershttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/restaurants/Mystery-shopping-for-restaurants-featured-image.pngMystery-shopping-for-restaurants-featured-imageMystery-shopping-for-restaurants-featured-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/food-quality.pngAssess your food quality standards using mystery shopping.food-qualityhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpgSubstance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insightsubstance-collectivehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpgIntouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizzamarcos-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.pngNewsweek logonewsweek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/order-accuracy.pngMonitor order accuracy levels with mystery shopping.order-accuracyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.pngMr. Sub logomrsub-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.pngMucho Burrito logomuchoburrito-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/speed-of-service.pngMeasure customer service excellence with mystery shopping.speed-of-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider logobusiness-insider-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpgHigh's of Baltimore, a convenience store chain, partnered with Intouch Insighthighs-of-baltimorehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpgAlpaca Chicken partnered with Intouch Insightalpaca-chicken-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.pngDownload the 2026 Pizza Delivery and Carryout Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/cx-dashboard-for-restaurant.pngEnhance your operational data by integrating it with other programs to optimize your CX efforts.cx-dashboard-for-restauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.pngArby's logoarbys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logo2026-07-11https://www.intouchinsight.com/resources/studies/insider-research-mobile-food-delivery/https://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-trends.pngmobile-food-delivery-trendsmobile-food-delivery-trendshttps://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-competitive-intel.pngmobile-food-delivery-competitive-intelmobile-food-delivery-competitive-intelhttps://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-Intouch-Insight.pngmobile-food-delivery-Intouch-Insightmobile-food-delivery-Intouch-Insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/mobile-food-delivery-study/mobile-food-delivery-performance.pngmobile-food-delivery-performancemobile-food-delivery-performance2023-03-29https://www.intouchinsight.com/press-releases/q2-2017-financial-results-record-revenueshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2017-09-01https://www.intouchinsight.com/blog/your-guide-to-mastering-cx-in-2020https://www.intouchinsight.com/hubfs/images/blog/customer-experience-data-to-outcomes.jpgcustomer-experience-data-to-outcomescustomer-experience-data-to-outcomeshttps://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpgintouch-insight-customer-experience-toolkitintouch-insight-customer-experience-toolkithttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Toolkit.pngToolkitToolkithttps://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpgiStock-1150254153iStock-1150254153https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-12-15https://www.intouchinsight.com/blog/improve-customer-experience-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/customer-experience-mystery-shopping-csat-infographic.pngcustomer-experience-mystery-shopping-csat-infographiccustomer-experience-mystery-shopping-csat-infographichttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Mystery%20shopping%20&%20Customer%20Satisfaction%20surveys--1.pngMystery shopping & Customer Satisfaction surveys--1Mystery shopping & Customer Satisfaction surveys--1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/press-releases/intouch-insight-ltd-acquires-performalogics-and-mobilforcehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2020-09-23https://www.intouchinsight.com/blog/c-store-foodservice-gaining-qsr-market-sharehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-foodservice-gaining-on-qsr.jpgIs C-Store Foodservice Gaining on QSR Market Share?cstore-foodservice-gaining-on-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/factors-creating-appeal-for-value-meals.jpgThe Top factors that make value meals appealing to consumersfactors-creating-appeal-for-value-mealshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/made-to-order-food-eating-habits.jpgWhere people choose to eat their made-to-order foodmade-to-order-food-eating-habitshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/food-freshness-perception-factors.jpgfactors we measured to determine how consumers perceived food freshnessfood-freshness-perception-factorshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2026-08-07https://www.intouchinsight.com/press-releases/privacymarketingsalehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/press-releases/intouch-insight-announces-q3growthhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-09https://www.intouchinsight.com/blog/subways-battle-for-sandwich-supremacyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/new/2023-sub-shops-2.jpg2023-sub-shops-22023-sub-shops-2https://www.intouchinsight.com/hubfs/images/blog/new/subways-battle-for-sandwich-supremacy.jpgsubways-battle-for-sandwich-supremacysubways-battle-for-sandwich-supremacyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/new/2023-sub-shops-1.jpg2023-sub-shops-12023-sub-shops-1https://www.intouchinsight.com/hubfs/images/blog/new/2023-fav-sub-shop.png2023-fav-sub-shop2023-fav-sub-shophttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-08https://www.intouchinsight.com/press-releases/strategies-to-meet-c-store-needshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-06-11https://www.intouchinsight.com/blog/humanizing-the-customer-experiencehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/humanizing-the-customer-experience.jpghumanizing-the-customer-experiencehumanizing-the-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/kaleidico-26MJGnCM0Wc-unsplash.jpgkaleidico-26MJGnCM0Wc-unsplashkaleidico-26MJGnCM0Wc-unsplashhttps://www.intouchinsight.com/hubfs/images/blog/Forrester-CX-NYC-Forum-2018.jpgForrester-CX-NYC-Forum-2018Forrester-CX-NYC-Forum-2018https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-18https://www.intouchinsight.com/blog/retail-mystery-shopping-infographichttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in Retailinnovation-in-retailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Retail%20Myst.%20Shop.%20Infographic.pngRetail Myst. Shop. InfographicRetail Myst. Shop. Infographichttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG Brandsubstance-collective-thumbnail-blog-minhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch 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Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Notification-settings-Intouch-Check.jpgNotification-settings-Intouch-CheckNotification-settings-Intouch-Checkhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Audit-summary-and-PDF-Intouch-Check.jpgAudit-summary-and-PDF-Intouch-CheckAudit-summary-and-PDF-Intouch-Checkhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/new-features-how-to-improve-restaurant-inspections-with-mobile-forms.pngnew-features-how-to-improve-restaurant-inspections-with-mobile-formsnew-features-how-to-improve-restaurant-inspections-with-mobile-forms2024-01-18https://www.intouchinsight.com/press-releases/intouch-insight-provides-software-technology-updatehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-02-26https://www.intouchinsight.com/blog/the-path-to-journey-managementhttps://www.intouchinsight.com/hubfs/images/blog/Does-your-company-use-journey-management-software.pngDoes-your-company-use-journey-management-softwareDoes-your-company-use-journey-management-softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-12-15https://www.intouchinsight.com/blog/consumer-habits-what-retailers-need-to-know-for-the-holidayshttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Upward%20arrow%20stands%20out%20from%20downward%20arrows.pngUpward arrow stands out from downward arrowsUpward arrow stands out from downward arrowshttps://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.pngcich-restaurant-blog-herocich-restaurant-blog-herohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/CiCH-fall-retail.pngCiCH-fall-retailCiCH-fall-retailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.pngconsumer-trends-reportsconsumer-trends-reports2024-03-19https://www.intouchinsight.com/legal/code-of-conduct/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-52-17-50-PMBanner Creative - Website 2020-Sep-08-2020-07-52-17-50-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22022-06-10https://www.intouchinsight.com/blog/empowering-insights-custom-reporting-periods-for-enhanced-analyticshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/brooke-kingyens-intouch-insight.jpgBrook Kingyens, Director of Software Enablement, Intouch Insightbrooke-kingyens-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/Spring%202022%20Consumer%20Trends%20for%20Restaurants.pngSpring 2022 Consumer Trends for RestaurantsSpring 2022 Consumer Trends for Restaurantshttps://www.intouchinsight.com/hubfs/CiCH-fall-retail.pngCiCH-fall-retailCiCH-fall-retailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/product-blog-featured-image-custom-dashboards.jpgproduct-blog-featured-image-custom-dashboardsproduct-blog-featured-image-custom-dashboardshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/summer-2022-convenience-store-trends.pngsummer-2022-convenience-store-trendssummer-2022-convenience-store-trends2025-11-25https://www.intouchinsight.com/resources/studies/the-future-of-pizza/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/loyalty-programs.pngIdentify the gap in loyalty programs between app and phone experiences.loyalty-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/hungry-howies-logo.pngHungry Howies logohungry-howies-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jets-pizza-logo.pngJet's Pizza logojets-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-study-header.jpgPizza Delivery and Carryout Study by Intouch Insightpizza-study-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/macros-pizza-logo.pngMacro's Pizza logomacros-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/pizza-hut-logo.pngPizza Hut logopizza-hut-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/overall-satisfaction.pngTemperature, taste & time are top satisfaction drivers.overall-satisfactionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-mockup.jpgBeyond the box: Hot. Fresh. Right on Time: Pizza Delivery and Carryout (Delco) Studythe-2026-pizza-delco-mockuphttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mod-logo.pngMod logomod-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/little-caesars-logo.pngLittle Caesars logolittle-caesars-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/key-experiences.png5 key experiences that we measured in the Pizza DELCO studykey-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-featured.jpgThe 2026 Pizza Delivery and Carryout (Delco) Study is live. Download now!the-2026-pizza-delco-featuredhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dominos-logo.pngDominos logodominos-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/donatos-pizza-logo.pngDonatos Pizza logodonatos-pizza-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/operational-benchmarks-pizza-study.pngOperational benchmarks for pizza brands across delivery, pickup, ordering & quality.operational-benchmarks-pizza-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/papa-johns-logo.pngPapa Johns logopapa-johns-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/blaze-pizza-logo.pngBlaze Pizza logoblaze-pizza-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/speed-of-service-satisfaction.pngSatisfaction ratings by speed of service by brand in the carryout space.speed-of-service-satisfaction2026-07-10https://www.intouchinsight.com/blog/the-customer-experience-you-didnt-know-abouthttps://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpgrestaurant-customer-experiencerestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpgmicro moments that affect customer satisfaction in restaurantsmicro-moments-of-customer-satisfaction-in-qsrshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f.jpgColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e.jpgcolin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97ecolin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97ehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-06https://www.intouchinsight.com/blog/how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/CiCH-fall-retail.pngCiCH-fall-retailCiCH-fall-retailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.pngcich-restaurant-blog-herocich-restaurant-blog-herohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg2023-cstore-report2023-cstore-reporthttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png2022-convenience-store-trends2022-convenience-store-trends2023-11-30https://www.intouchinsight.com/fr/what-we-do/cx-platform/action-campaignhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/take-strategic-actions%20using-action-campaigns.pngtake-strategic-actions using-action-campaignstake-strategic-actions using-action-campaignshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/stay-focused-using-action-campaigns.pngstay-focused-using-action-campaignsstay-focused-using-action-campaignshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-09-2020-03-59-14-30-PM.pngBanner Creative - Website 2020-Sep-09-2020-03-59-14-30-PMBanner Creative - Website 2020-Sep-09-2020-03-59-14-30-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/action-campaigns/Intouch-Insight-Platform-Action-Campaigns.pngIntouch-Insight-Platform-Action-CampaignsIntouch-Insight-Platform-Action-Campaignshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-actions-campaign/fr/action-campaigns-using-intouch-platform.pngaction-campaigns-using-intouch-platformaction-campaigns-using-intouch-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insights2023-09-15https://www.intouchinsight.com/what-we-do/cx-platform/analytics/predictive/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-by-intouch-cx-platform.pngPredictive analytics by Intouch CX platformpredictive-analytics-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-driver-by-importance.pngPredictive analytics driver by importancepredictive-analytics-driver-by-importancehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/build-an-action-campaign-using-predictive-analytics.pngBuild an action campaign using predictive analyticsbuild-an-action-campaign-using-predictive-analyticshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/predictive-analytics-predictions-by-intouch-cx-platform.pngPredictive analytics predictions by Intouch CX platformpredictive-analytics-predictions-by-intouch-cx-platform2026-04-090.8https://www.intouchinsight.com/solutions/retail-customer-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/retail-stores.jpgPeople walking in a mall.retail-storeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/jean-coutu-logo.pngJean Coutu logojean-coutu-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/back-to-school-shopping-insights.jpgBack to school shopping insightsback-to-school-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/customer-experience-dashboard.pngGet a 360° CX view by bringing all your programs together.customer-experience-dashboardhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpgInsights on consumer interaction with insurance companies.insurance-experience-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/beer-store-logo.pngBeer Store logobeer-store-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/digital-checklists-inspection-for-retailers.pngAn employee is performing interanl inspections using digital checklists.digital-checklists-inspection-for-retailershttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpgDiscover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.guide-to-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpgConsumer holiday shopping preferencesconsumer-holiday-shopping-preferenceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pet-store-consumer-insights.jpgLearn about pet store purchasing habits of consumers across the US.pet-store-consumer-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpgA comprehensive guide for retail store chains to relaunching their mystery shopping program for CX excellenceguide-to-myster-shopping-for-retail-storeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/saq-logo.pngSAQ logosaq-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-digital-audits-and-inspections.jpgExplore our comprehensive guide on digital audits and inspections, designed to streamline both back-of-the-house and front-of-the-house operations.guide-to-digital-audits-and-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/voice-of-customers-program-for-retailers.pngA customer filling up csat survey after shopping at a retail store. voice-of-customers-program-for-retailershttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/canadian-tire-logo.pngCanadian Tire logocanadian-tire-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-toolkit.jpgDownload our Customer Experience Management Toolkit, encompassing guiding principles, essential tools, and critical elements to elevate your strategy.customer-experience-toolkithttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/operational-audit-for-retailers.pngAn independent contractor is performing an audit in-store with an employee.operational-audit-for-retailershttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-retail/mystery-shopping-for-retail-stores.pngA mystery shopper evaluating execution of brand service standards at a retail store.mystery-shopping-for-retail-storeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/online-shopping-trends.jpgOnline shopping key trendsonline-shopping-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-for-tobacco-products.jpgAge verification for tobacco productsage-verification-for-tobacco-productshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-grocery-preferences-market-study.pngA brief insight on five grocery store chains.american-grocery-preferences-market-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-trends.jpgExploring retail tech trendsretail-tech-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/giant-tiger-logo.pngGiant Tiger logogiant-tiger-logo2026-07-100.8https://www.intouchinsight.com/who-we-are/contact-us/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-07-16https://www.intouchinsight.com/blog/qsr-guest-experiences-insights-into-tech-impact-on-customer-experience/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpgPizza Delivery & Carryout Report 2026 with the latest Pizza Trendspizza-study-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpgEmerging Experience 2024 cta banneremerging-experiences-download-report https://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-guest-experiences.jpgqsr-guest-experiencesqsr-guest-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experience2024-05-14https://www.intouchinsight.com/fr/what-we-do/mystery-shopping-serviceshttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/areas-of-improvement.pngareas-of-improvementareas-of-improvementhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/MTY-group-logo.pngMTY-group-logoMTY-group-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/fr/mystery-shopping-dashboard-reporting.pngmystery-shopping-dashboard-reportingmystery-shopping-dashboard-reportinghttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/EdoJapan-1.pngEdoJapan-1EdoJapan-1https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/IntouchShop-Mystery-Shopping-Services-Your-feet-on-the-street!.jpgIntouchShop-Mystery-Shopping-Services-Your-feet-on-the-street!IntouchShop-Mystery-Shopping-Services-Your-feet-on-the-street!https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/7-eleven_logo.png7-eleven_logo7-eleven_logohttps://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/measure-customer-service-standards.pngmeasure-customer-service-standardsmeasure-customer-service-standardshttps://www.intouchinsight.com/hubfs/JUUL-LOGO.pngJUUL-LOGOJUUL-LOGOhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.pnghighshighshttps://www.intouchinsight.com/hubfs/Images/website-pages/check/parkland_.pngparkland_parkland_https://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/2023-mspa-badge.pngA member of the Mystery Shopping Professional Association 2023.2023-mspa-badgehttps://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/multi-channel-mystery-shopping-program.pngmulti-channel-mystery-shopping-programmulti-channel-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/IntouchShop%E2%84%A2_Mystery_Shopping_Services.pngIntouchShop™_Mystery_Shopping_ServicesIntouchShop™_Mystery_Shopping_Serviceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/FedEx.pngFedExFedExhttps://www.intouchinsight.com/hubfs/Images/website-pages/Top-Company-2022-Shopper-Insights.pngTop-Company-2022-Shopper-InsightsTop-Company-2022-Shopper-Insightshttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/beer%20store.pngbeer storebeer storehttps://www.intouchinsight.com/hubfs/images/landing-pages/Campaigns/mystery-shopping/competitor-mystery-shopping-programs.pngcompetitor-mystery-shopping-programscompetitor-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insights2023-09-15https://www.intouchinsight.com/blog/3-essential-features-of-modern-mystery-shoppinghttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-provider.pngmystery-shopping-providermystery-shopping-providerhttps://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png3-essential-features-of-modern-mystery-shopping3-essential-features-of-modern-mystery-shoppinghttps://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpgdemystifying-mystery-shoppersdemystifying-mystery-shoppers2023-04-21https://www.intouchinsight.com/what-we-do/mystery-shopping-services/automotive/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.pngTrack and optimize every customer touchpoint.track-every-customer-touchpointhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/repair-maintenance.pngMystery shopping evaluation of automotive repair and maintenance department.repair-maintenancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/aftermarket-parts.pngAssess aftermarket parts and accessories brands with mystery shopping.aftermarket-partshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/auto-sales-process.pngMystery shopping audit of automotive sales processauto-sales-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/automotive-mystery-shopping.webpmystery shopping for automotive and car dealershipsautomotive-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/automotive-mysteryshopping-featured-image.jpgautomotive-mysteryshopping-featured-imageautomotive-mysteryshopping-featured-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-for-automotive-brands.jpgMystery shopping for automotive brands, car dealerships, aftermartket parts and accessories, and service brands.mystery-shopping-for-automotive-brandshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitive-analysis.pngMeasure you stack up against your competition with mystery shopping.competitive-analysishttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-07-09https://www.intouchinsight.com/press-releases/intouch-insight-ltd-grants-stock-optionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2024-08-09https://www.intouchinsight.com/blog/3-powerful-ways-to-visualize-your-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/hd_comparison_table-png.pnghd_comparison_table-pnghd_comparison_table-pnghttps://www.intouchinsight.com/hubfs/cd_list_of_comments-png.pngcd_list_of_comments-pngcd_list_of_comments-pnghttps://www.intouchinsight.com/hubfs/ptd_sum_of_data_over_given_time_period-png-1.pngptd_sum_of_data_over_given_time_period-png-1ptd_sum_of_data_over_given_time_period-png-1https://www.intouchinsight.com/hubfs/pt_comparison_table-png.pngpt_comparison_table-pngpt_comparison_table-pnghttps://www.intouchinsight.com/hubfs/cd_record_count-png.pngcd_record_count-pngcd_record_count-pnghttps://www.intouchinsight.com/hubfs/images/3-powerful-ways-to-visualize-your-data.png3-powerful-ways-to-visualize-your-data3-powerful-ways-to-visualize-your-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Copy%20of%20HoC%20and%20Bliss%20Twitter%20Promo.pngCopy of HoC and Bliss Twitter PromoCopy of HoC and Bliss Twitter Promo2022-08-11https://www.intouchinsight.com/press-releases/2024-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2025-04-03https://www.intouchinsight.com/blog/how-intouch-boosts-retail-merchandising-for-a-global-cpg-brandhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpgA video testimonial by Patrick Palmer, Sr. Marketing & Communications Leader, Substance Collective.substance-collective-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4120nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG Brandsubstance-collective-thumbnail-blog-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-image2026-08-07https://www.intouchinsight.com/blog/the-whats-next-of-journey-mappinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.pngThe Right Approach to CX Interview with Jim Tincher Part 2The Right Approach to CX Interview with Jim Tincher Part 2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/Jeannie-Walters.jpgJeannie-WaltersJeannie-Waltershttps://www.intouchinsight.com/hubfs/images/blog/Journey-Mapping-Exercise.jpgJourney-Mapping-ExerciseJourney-Mapping-Exercisehttps://www.intouchinsight.com/hubfs/images/blog/journey-mapping-team-blog.jpgjourney-mapping-team-blogjourney-mapping-team-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-09https://www.intouchinsight.com/press-releases/strategic-issuance-of-optionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2018-03-06https://www.intouchinsight.com/blog/third-party-delivery-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/order-accuracy-third-party-delivery-2025.jpg2025 Food service delivery order accuracyorder-accuracy-third-party-delivery-2025https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-main-menu-item-markups.jpgThird-Party Delivery Platform Main Menu Item Markupsthird-party-delivery-main-menu-item-markupshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpgThird-Party Delivery Report 2025 - Promised in the App. Proven at the Door.third-party-delivery-report-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/first-party-delivery-order-fulfillment.jpgFirst-Party Delivery Order Fulfillmentfirst-party-delivery-order-fulfillmenthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpgWhat Our Data Says About In-House Delivery vs Third-Party in Food Servicethird-party-vs-in-house-delivery-food-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-01-08https://www.intouchinsight.com/what-we-do/cx-platform/analytics/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/cx-analytics-reporting-actions-by-intouch-insight.pngCX Analytics Reporting Actions by Intouch Insightcx-analytics-reporting-actions-by-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/comparison-dashboard-by-intouch-insight.pngCompare location level metrics using intouch's cx platformcomparison-dashboard-by-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/cx-analytics-performance-trends-dashboard-by-intouch-insight.pngCX Analytics Performance Trends Dashboard by Intouch Insightcx-analytics-performance-trends-dashboard-by-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/reporting-and-dashboards-page/CX-Analytics-Reporting-Dashboards-Intouch-Intouch.pngCX-Analytics-Reporting-Dashboards-Intouch-IntouchCX-Analytics-Reporting-Dashboards-Intouch-Intouchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/cx-analytics-dashboards-by-intouch-insight.pngCX Analytics Reporting Dashboards by Intouch Insightcx-analytics-dashboards-by-intouch-insight2026-04-090.8https://www.intouchinsight.com/blog/retailcx_3ishttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/importance-of-customer-experience.jpgimportance-of-customer-experienceimportance-of-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/adult-businessmen-businesspeople-1253529.jpgadult-businessmen-businesspeople-1253529adult-businessmen-businesspeople-1253529https://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpgImprove-Restaurant-Efficiency-and-Guest-LoyaltyImprove-Restaurant-Efficiency-and-Guest-Loyaltyhttps://www.intouchinsight.com/hubfs/Images/Social%20Media/Retail%20Dive%203Is%20of%20CX%20-%20Twitter%20v2-2.pngRetail Dive 3Is of CX - Twitter v2-2Retail Dive 3Is of CX - Twitter v2-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2025-09-02https://www.intouchinsight.com/blog/how-mobile-checklists-improve-retail-executionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/how-mobile-checklists-improve-retail-execution.pnghow-mobile-checklists-improve-retail-executionhow-mobile-checklists-improve-retail-executionhttps://www.intouchinsight.com/hubfs/customer-experience-mystery-shopping-csat-infographic.pngcustomer-experience-mystery-shopping-csat-infographiccustomer-experience-mystery-shopping-csat-infographichttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.pngmobile-checklists-improve-retail-executionmobile-checklists-improve-retail-executionhttps://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2024-08-01https://www.intouchinsight.com/blog/jimmy-johns-bushwood-investments-boost-sales-and-guest-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpgA video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John'sSee how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4107nonoclienttestimonialJimmyJohn'sIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpgDiscover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.jimmy-johns-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.pngSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG Brandsubstance-collective-thumbnail-blog-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpgSee how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.shake-shack-testimonial-feature-image2025-12-12https://www.intouchinsight.com/blog/how-shake-shack-leveraged-guest-insights-for-smarter-packaginghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpgSee how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.shake-shack-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.pngSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpgDiscover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.jimmy-johns-testimonial-feature-image2025-09-18https://www.intouchinsight.com/blog/convenience-stores-and-coffeehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg2023-cstore-report2023-cstore-reporthttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png2022-convenience-store-trends2022-convenience-store-trendshttps://www.intouchinsight.com/hubfs/images/blog/coffee-area.pngcoffee-areacoffee-areahttps://www.intouchinsight.com/hubfs/images/blog/Consumer-Behavior-&-COVID-Adjustments-in-Convenience-Stores.pngConsumer-Behavior-&-COVID-Adjustments-in-Convenience-StoresConsumer-Behavior-&-COVID-Adjustments-in-Convenience-Storeshttps://www.intouchinsight.com/hubfs/images/blog/purchasing-coffee.pngpurchasing-coffeepurchasing-coffeehttps://www.intouchinsight.com/hubfs/images/blog/convenience-stores-and-coffee.pngconvenience-stores-and-coffeeconvenience-stores-and-coffee2024-08-09https://www.intouchinsight.com/blog/2023-consumer-data-on-loyalty-programshttps://www.intouchinsight.com/hubfs/images/blog/new/membership-by-industry.pngmembership-by-industrymembership-by-industryhttps://www.intouchinsight.com/hubfs/images/blog/Blog%20Hero%20Images-2.pngBlog Hero Images-2Blog Hero Images-2https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-programs-done-right-1.jpgloyalty-programs-done-right-1loyalty-programs-done-right-1https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpgloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrusloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrushttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/prioritize-membership.pngprioritize-membershipprioritize-membershiphttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-09-14https://www.intouchinsight.com/solutions/net-promoter-score-surveys/https://www.intouchinsight.com/hubfs/Images/website-pages/nps/Net-Promoter-Score-Surveys-IntouchSurvey.pngNet-Promoter-Score-Surveys-IntouchSurveyNet-Promoter-Score-Surveys-IntouchSurveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-analytics-dashboard.pngNPS survey analytics dashboardnps-survey-analytics-dashboardhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-distribution.webpDistribute NPS survey via SMS, email, website, link or qr code.nps-survey-distributionhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-surveys.pngImprove your NPS® by analyzing and acting on the customer feedbacknps-surveyshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-automation.pngTrigger workflows using real-time data on detractors to take immediate actionnps-survey-automationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/nps-surveys/nps-survey-integrations.pngPull data from various sources using webhooks, connectors, CRM, API, external drives, cloud or SFTP.nps-survey-integrations2026-05-250.8https://www.intouchinsight.com/blog/restaurant-mystery-shopping-infographichttps://www.intouchinsight.com/hubfs/Rest.%20Myst.%20Shop.%20Infographic.pngRest. Myst. Shop. InfographicRest. Myst. Shop. Infographichttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/infographic-restaurant-mystery-shopping.pnginfographic-restaurant-mystery-shoppinginfographic-restaurant-mystery-shoppinghttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpgserver-pouring-wine-for-happy-customer-at-restaurantserver-pouring-wine-for-happy-customer-at-restaurant2023-11-28https://www.intouchinsight.com/resources/cx-insights/convenience-stores-report-oct-2020/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/blog/convenience-gas-peak-seasonhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2024-03-19https://www.intouchinsight.com/blog/improve-retail-operationshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-24https://www.intouchinsight.com/press-releases/2023-financial-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)2024-08-01https://www.intouchinsight.com/blog/how-to-improve-qsr-guest-experience-with-data-from-the-fieldhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-08-07https://www.intouchinsight.comhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/homepage-video-background.mp4/medium.jpghomepage-video-backgroundhomepage-video-backgroundhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/homepage-video-background.mp48nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.pngNewsweek logonewsweek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/greenbook-directory-feature-expert.pngIntouch Insight listed as featured expered on Greenbook Directorygreenbook-directory-feature-experthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpgSubstance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insightsubstance-collectivehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/service-standard.pngUse mystery shopping and operational audits to ensure service and operational standards are consistent across locations.service-standardhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/quirks-media.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediaquirks-mediahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/insights-platform.pngIntouch Insight on Insights Platforminsights-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-elite-2026.pngIntouch Insight is an elite member of the Mystery Shopping Professionals Association (MSPA).mspa-elite-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/survey.pngUse IntouchSurvey® to confirm whether improvements driven by other CX programs are actually working.surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/homepage-report-thumbnails-515x309.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".homepage-report-thumbnails-515x309https://www.intouchinsight.com/hubfs/website/intouch-insight/home/shopper-insights-top-company-2024.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediashopper-insights-top-company-2024https://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpgShake Shack partners with Intouch Insightshake-shackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpgHeritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insightheritage-partnershttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/audits-inspections.pngGive your frontline teams a boost with a tool that replaces paper checklists with digital forms so they can take actions faster.audits-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/intouch-insight.pngIntouch Insight logointouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/cx-platform.pngThe IntouchCX™ platform is the leading customer exerience intelligence suite designed to bring every ounce of CX data under one roof.cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-homepage.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/about-us-header.jpgHelping multi-location business achieve operational efficiency.about-us-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/qsr-restaurants.jpgIntouch Insight has partnered with 4 of the top 10 and 19 of the top 50 QSR chainsqsr-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpgBushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.jimmy-johnshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider logobusiness-insider-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpgHigh's of Baltimore, a convenience store chain, partnered with Intouch Insighthighs-of-baltimorehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpgParkland Corporation works Intouch Insightparklandhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/automation.pngUnite teams with advanced rules and workflows that do more than just automate tasks - but trigger action.automationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpgAlpaca Chicken partnered with Intouch Insightalpaca-chicken-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/drive-thru-study.jpgAnnual Drive-thru Study by Intouch Insightdrive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpgIntouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizzamarcos-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-homepage-tile.pngDownload the 2026 Pizza Delivery and Carryout Study by Intouch Insightthe-2026-pizza-delco-homepage-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-homepage-report-thumbnails.jpgemex-homepage-report-thumbnailsemex-homepage-report-thumbnailshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-shoppers-choice-2026.pngWinner of the Mystery Shopping Professionals Association (MSPA) America Shoppers' Choice Award 2026mspa-shoppers-choice-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/third-party-delivery-study.jpgThird-Party Delivery Study by Intouch Insightthird-party-delivery-study2026-07-101.0https://www.intouchinsight.com/press-releases/changes-to-executive-teamhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-04-21https://www.intouchinsight.com/blog/3-ways-intouchcheck-helps-during-labor-shortageshttps://www.intouchinsight.com/hubfs/images/blog/3-ways-intouchcheck-helps-during-labor-shortages.png3-ways-intouchcheck-helps-during-labor-shortages3-ways-intouchcheck-helps-during-labor-shortageshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2024-08-09https://www.intouchinsight.com/blog/petro-convenience-mystery-shopping-infographichttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data%20(1).jpgToo-Much-Customer_Experience-Data (1)Too-Much-Customer_Experience-Data (1)https://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.pnghow-convenience-stores-can-capitalize-on-mystery-shoppinghow-convenience-stores-can-capitalize-on-mystery-shoppinghttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/infographic-petro-mystery-shopping.pnginfographic-petro-mystery-shoppinginfographic-petro-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/blog/mobile-apps-process-optimizationhttps://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png3-Reasons-You-Should-Be-Using Mobile-Inspection-Software3-Reasons-You-Should-Be-Using Mobile-Inspection-Softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpgmobile-data-collection-for-operationsmobile-data-collection-for-operations2023-11-24https://www.intouchinsight.com/blog/automate-mystery-shopping-datahttps://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpgbreakfast-pizza-drive-thrubreakfast-pizza-drive-thruhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/automate-mystery-shopping-data.pngautomate-mystery-shopping-dataautomate-mystery-shopping-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpgHow to turn a generic mystery shopping evaluation into a great onecreating-great-mystery-shopping-evaluations2026-07-15https://www.intouchinsight.com/blog/what-not-to-do-when-selecting-a-cx-technology-platformhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpgnew-cars-electric-vehicles-and-insurance-coveragenew-cars-electric-vehicles-and-insurance-coveragehttps://www.intouchinsight.com/hubfs/images/blog/Business-professionals-shaking-hands-customer-experience.jpgBusiness-professionals-shaking-hands-customer-experienceBusiness-professionals-shaking-hands-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/press-releases/q1-2025-financial-resultshttps://www.intouchinsight.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20professional%20office%20environment%20where%20a%20group%20of%20diverse%20individuals%20is%20gathered%20around%20a%20large%20conference%20table%20They%20are%20engaged%20in%20a%20discussion%20with%20one%20person%20presenting%20data%20on%20a%20digital%20screen%20at%20the%20front%20of%20the%20room%20The%20sc-1.jpegThe image features a professional office environment where a group of diverse individuals is gathered around a large conference table They are engaged in a discussion with one person presenting data on a digital screen at the front of the room The sc-1The image features a professional office environment where a group of diverse individuals is gathered around a large conference table They are engaged in a discussion with one person presenting data on a digital screen at the front of the room The sc-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2025-05-22https://www.intouchinsight.com/blog/convenience-store-management-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpgImproving C-Store Management Compliance with Digital Checklistsc-store-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-08-07https://www.intouchinsight.com/press-releases/customer-experience-management-softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-12-14https://www.intouchinsight.com/press-releases/intouch-insight-2016-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2017-03-27https://www.intouchinsight.com/press-releases/in-touch-survey-systems-ltd-announces-q1-2014-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-24https://www.intouchinsight.com/blog/mobile-audit-apphttps://www.intouchinsight.com/hubfs/restaurantManagers.pngrestaurantManagersrestaurantManagershttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/employee-intervention-rate-voice-ai.jpgEmployee Intervention Rate for Voice AI in the drive thruemployee-intervention-rate-voice-aihttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-insights.jpgInsights on the Hidden Blindspot of Mobile Order Pickupsmobile-order-pickup-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-image2026-05-06https://www.intouchinsight.com/blog/the-key-to-cultivating-loyalty-taking-action-on-customer-feedbackhttps://www.intouchinsight.com/hubfs/Mystery%20shopping%20&%20Customer%20Satisfaction%20surveys--1.pngMystery shopping & Customer Satisfaction surveys--1Mystery shopping & Customer Satisfaction surveys--1https://www.intouchinsight.com/hubfs/images/blog/take-action-customer-feedback.jpgtake-action-customer-feedbacktake-action-customer-feedbackhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/jim-bass.jpgjim-bassjim-basshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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is SOC 2® compliantSOC-logo2025-04-22https://www.intouchinsight.com/press-releases/q3-2025-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2025-11-20https://www.intouchinsight.com/press-releases/pizza-study-dominos-dominateshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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It absolutely created an extra layer of value in our business model - Mike Fletcher, Authentic Pizza of Florida LLC, Marco’s Pizzamarcos-testimonial-quotehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpgVideo tutorial on best practices for IntouchCheck® admin users.check-admin-best-practiceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/inspection-checklist.pngLearn how IntouchCheck® can help you improve operational efficiencies.inspection-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorialhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo.pngExecutive Hotels & Resortsexecutive-hotels-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/smart-checklists.pngBuild intelligence right into your checklist with skip logic. smart-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.pngSobeys logosobeys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.pngOpa of Greece logoopa-of-greece-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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Whitehttps://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographic2023-04-11https://www.intouchinsight.com/press-releases/intouch-planetmicrocapshowcase2024https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-04-22https://www.intouchinsight.com/resources/guides/what-is-customer-experience-management/https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/how-to-implement-a-cem-program.pngHow to implement a customer experience management programhow-to-implement-a-cem-programhttps://www.intouchinsight.com/hubfs/Images/website-pages/cem-pillar-article/Essential%20Guide%20to%20Customer%20Experience%20Management%20%7C%20Intouch%20Insight.pngEssential Guide to Customer Experience Management | Intouch InsightEssential Guide to Customer Experience Management | Intouch Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/benefits-of-customer-experience-management.jpgBenefits of customer experience managementbenefits-of-customer-experience-management2026-05-200.7https://www.intouchinsight.com/blog/5-stories-of-great-customer-experiences-that-would-make-mom-proudhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/journey-mapping-team-blog.jpgjourney-mapping-team-blogjourney-mapping-team-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data.jpgToo-Much-Customer_Experience-DataToo-Much-Customer_Experience-Datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2023-12-15https://www.intouchinsight.com/press-releases/kiosks-apps-and-ai-how-restaurants-are-winning-race-for-enhanced-cxhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/audit-of-lease-process.pngAudit how easy is the lease process with mystery shoppingaudit-of-lease-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/hazelview-properties-logo.pngHazelview Properties logohazelview-properties-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/property-mystery-shopping.jpghouse 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shoppingapartment-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/security.pngEvaluate the state of security features on your property with mystery shoppingsecurityhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/survey-current-tenants.pngSurvey your current tenants to know how satisfied they are.survey-current-tenantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/greenrock-resident-services-logo.pngGreenrock Resident Services 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White2023-09-14https://www.intouchinsight.com/blog/mcdonalds-taco-bell-and-the-future-of-drive-thruhttps://www.intouchinsight.com/hubfs/images/blog/new/innovation-brands-speed.pnginnovation-brands-speedinnovation-brands-speedhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/2023-drive-thru-study-blog-banner.jpg2023-drive-thru-study-blog-banner2023-drive-thru-study-blog-bannerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/new/innovation-brands-accuracy.pnginnovation-brands-accuracyinnovation-brands-accuracyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/new/mcdonalds-taco-bell-and-the-future-of-drive-thru.jpgmcdonalds-taco-bell-and-the-future-of-drive-thrumcdonalds-taco-bell-and-the-future-of-drive-thruhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight 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RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-05-06https://www.intouchinsight.com/fr-ca/bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-10-03https://www.intouchinsight.com/blog/restaurant-auditshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/mobile-data-collection-for-operations.jpgmobile-data-collection-for-operationsmobile-data-collection-for-operationshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/restaurantManagers.pngrestaurantManagersrestaurantManagershttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-24https://www.intouchinsight.com/press-releases/in-touch-survey-systems-ltd-name-change-to-intouch-insight-ltdhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-24https://www.intouchinsight.com/blog/make-the-most-of-routine-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpgmake-the-most-of-routine-inspectionsmake-the-most-of-routine-inspectionshttps://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.pngcx-management-for-any-budgetcx-management-for-any-budgethttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-08-08https://www.intouchinsight.com/press-releases/second-non-brokered-private-placementhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22017-11-06https://www.intouchinsight.com/press-releases/intouch-insight-announces-agreement-with-st-huberthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/blog/mystery-shopping-providerhttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-provider.pngmystery-shopping-providermystery-shopping-providerhttps://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.pngresponsible-sales-blogresponsible-sales-bloghttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/images/blog/top-tips-to-craft-the-best-mystery-shopping-program.pngtop-tips-to-craft-the-best-mystery-shopping-programtop-tips-to-craft-the-best-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-12-15https://www.intouchinsight.com/resources/mystery-shopping-questionnaire/https://www.intouchinsight.com/hubfs/Images/website-pages/icons/use-cases-cstores.pnguse-cases-cstoresuse-cases-cstoreshttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/id-badge-icon.pngid-badge-iconid-badge-iconhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/EdoJapan-1.pngEdoJapan-1EdoJapan-1https://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/Juul%20Logo.pngJuul LogoJuul Logohttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/FedEx.pngFedExFedExhttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/restaurants-icon.pngrestaurants-iconrestaurants-iconhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 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RGB-22020-09-23https://www.intouchinsight.com/resources/studies/the-future-of-restaurants-2023/https://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/mcalisters.pngmcalistersmcalistershttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/shake-shack.pngshake-shackshake-shackhttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/qdoba.pngqdobaqdobahttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/future-of-restaurants-ordering.jpgfuture-of-restaurants-orderingfuture-of-restaurants-orderinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/noodles.pngnoodlesnoodleshttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/five-guys.pngfive-guysfive-guyshttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/future-of-restaurants-satisfaction.jpgfuture-of-restaurants-satisfactionfuture-of-restaurants-satisfactionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/emerging-experiences-future-of-restaurants.jpgemerging-experiences-future-of-restaurantsemerging-experiences-future-of-restaurantshttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/panda-express.pngpanda-expresspanda-expresshttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/chipotle.pngchipotlechipotlehttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/panera.pngpanerapanerahttps://www.intouchinsight.com/hubfs/Images/website-pages/emerging-experiences/future-of-restaurants-pickup.jpgfuture-of-restaurants-pickupfuture-of-restaurants-pickup2023-06-14https://www.intouchinsight.com/blog/7-proven-strategies-to-boost-survey-response-rateshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpgTop survey distribution methods to boost response ratessurvey-distributionhttps://www.intouchinsight.com/hubfs/images/blog/Boost-Survey-Response-Rates.jpgBoost-Survey-Response-RatesBoost-Survey-Response-Rateshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/intouchaudit-inspection-hero.pngintouchaudit-inspection-herointouchaudit-inspection-herohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guide2023-12-15https://www.intouchinsight.com/press-releases/intouch-new-restaurants-pay-offhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/emerging-experiences-intouch-insight-2024.jpgemerging-experiences-intouch-insight-2024emerging-experiences-intouch-insight-20242024-05-01https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-q1-2021-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2021-05-20https://www.intouchinsight.com/blog/voe-employee-feedbackhttps://www.intouchinsight.com/hubfs/images/blog/cx-management-for-any-budget.pngcx-management-for-any-budgetcx-management-for-any-budgethttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpgmicro moments that affect customer satisfaction in restaurantsmicro-moments-of-customer-satisfaction-in-qsrshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/channel-blurring-opportunities-in-2023.jpgchannel-blurring-opportunities-in-2023channel-blurring-opportunities-in-2023https://www.intouchinsight.com/hubfs/employees-compressor.jpgemployees-compressoremployees-compressor2023-11-30https://www.intouchinsight.com/blog/open-a-new-restauranthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/blog/future-of-restaurant-industryhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/consumer-insights-and-the-annual-drive-thru-study_.jpgconsumer-insights-and-the-annual-drive-thru-study_consumer-insights-and-the-annual-drive-thru-study_https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpgloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrusloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrushttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpgQuick service restaurant customer experience mistakes that you need to measure and fix this year.qsr-customer-experience-mistakes-and-fixeshttps://www.intouchinsight.com/hubfs/images/blog/new/key-learning-emerging-experiences-study-2023.jpgkey-learning-emerging-experiences-study-2023key-learning-emerging-experiences-study-20232024-07-25https://www.intouchinsight.com/blog/from-customer-experience-data-to-outcomeshttps://www.intouchinsight.com/hubfs/images/blog/customer-experience-data-to-outcomes.jpgcustomer-experience-data-to-outcomescustomer-experience-data-to-outcomeshttps://www.intouchinsight.com/hubfs/images/blog/iStock-1150254153.jpgiStock-1150254153iStock-1150254153https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Take-Action-Customer-Experience-Data.jpgTake-Action-Customer-Experience-DataTake-Action-Customer-Experience-Datahttps://www.intouchinsight.com/hubfs/images/blog/AF_headshot_short.pngAF_headshot_shortAF_headshot_shorthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-06https://www.intouchinsight.com/fr/legal/privacy-policyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PM2025-06-23https://www.intouchinsight.com/blog/take-action-to-drive-cx-business-value-at-cxpa-insight-exchange-2018https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/Chart_01-1.jpgChart_01-1Chart_01-1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-bloghttps://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team%20(1).jpgcustomer-experience-management-team (1)customer-experience-management-team (1)https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/intouch-insight-customer-experience-toolkit.jpgintouch-insight-customer-experience-toolkitintouch-insight-customer-experience-toolkit2023-12-12https://www.intouchinsight.com/press-releases/intouch-insight-closes-performalogics-and-mobilforce-acquisitionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2020-09-23https://www.intouchinsight.com/what-we-do/capture/event-hardware/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Events-Checklist_46e24dcfd192df8833b956a531574b8c.pngEvents-Checklist_46e24dcfd192df8833b956a531574b8cEvents-Checklist_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Event-Maps_46e24dcfd192df8833b956a531574b8c.pngEvent-Maps_46e24dcfd192df8833b956a531574b8cEvent-Maps_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Event-Technology_46e24dcfd192df8833b956a531574b8c.pngEvent-Technology_46e24dcfd192df8833b956a531574b8cEvent-Technology_46e24dcfd192df8833b956a531574b8c2026-04-090.7https://www.intouchinsight.com/blog/breakfast-trends-popular-pizza-joints-and-ai-in-the-drive-thruhttps://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpgmay-2023-consumer-datamay-2023-consumer-datahttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpgbreakfast-pizza-drive-thrubreakfast-pizza-drive-thruhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/loyalty-at-full-service-restaurants-and-accuracy-at-drive-thrus.jpgloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrusloyalty-at-full-service-restaurants-and-accuracy-at-drive-thrushttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-04-11https://www.intouchinsight.com/resources/cx-insights/restaurant-report-may-2020/https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/Changes%20in%20Consumer%20Habits_%20A%20Closer%20Look%20at%20Restaurants%20-%20Twitter.pngChanges in Consumer Habits_ A Closer Look at Restaurants - TwitterChanges in Consumer Habits_ A Closer Look at Restaurants - Twitterhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/acquisitions/service-intelligence/https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/service-intelligence-logo-2.pngService Intelligence logo for landing pageservice-intelligence-logo-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-05-20https://www.intouchinsight.com/blog/fall-2022-mobile-ordering-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-vs-in-house-delivery-food-service.jpgWhat Our Data Says About In-House Delivery vs Third-Party in Food Servicethird-party-vs-in-house-delivery-food-servicehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/fall-2022-mobile-ordering-trends.pngfall-2022-mobile-ordering-trendsfall-2022-mobile-ordering-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstores-carryout-pizza-trends.jpgAre C-Stores Carryout Contenders in the Pizza Industry?cstores-carryout-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-mobile-ordering-trends.png2022-mobile-ordering-trends2022-mobile-ordering-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-image2024-07-25https://www.intouchinsight.com/blog/how-heritage-partners-group-boosts-revenue-growth-with-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4/medium.jpgTestimonial video of Wendy's franchisee for Intouch InsightSee how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and operational compliance, leading to an overall increase in sales from three to five percent all-day growth.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-testimonial-edited.mp4165nonoclient testimonialmystery shoppingrestaurantsfranchiseehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-thumbnail-blog.jpgLearn how Intouch Insight's Mystery Shopping Program provided Heritage Partners Group with insights into both customer experience and operational compliance.heritage-partners-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpgHow to turn a generic mystery shopping evaluation into a great onecreating-great-mystery-shopping-evaluationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer 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compliantSOC-logo2023-09-14https://www.intouchinsight.com/press-releases/intouch-insight-announces-definitive-agreement-to-acquire-seelevel-hxhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/blog/core-brands-drive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/challenger-brands-for-drive-thru.jpgDrive-thru customer at QSR - how to be a challenger brandchallenger-brands-for-drive-thruhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/drive-thru-checklist-blog-feature-image.pngdrive-thru-checklist-blog-feature-imagedrive-thru-checklist-blog-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-image2026-08-06https://www.intouchinsight.com/what-we-do/mystery-shopping-services/retail/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/check-out-and-returns.pngAssess the total wait times on billing and returns counters. check-out-and-returnshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-digital-audits-and-inspections.jpgExplore our comprehensive guide on digital audits and inspections, designed to streamline both back-of-the-house and front-of-the-house operations.guide-to-digital-audits-and-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.pngPetro Canada logopetro-canada-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/insurance-experience-survey.jpgInsights on consumer interaction with insurance companies.insurance-experience-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/retail-tech-trends.jpgExploring retail tech trendsretail-tech-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/american-grocery-preferences-market-study.pngA brief insight on five grocery store chains.american-grocery-preferences-market-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&go-logo.pngKum & Go logokum&go-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/customer-experience-toolkit.jpgDownload our Customer Experience Management Toolkit, encompassing guiding principles, essential tools, and critical elements to elevate your strategy.customer-experience-toolkithttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-myster-shopping-for-retail-stores.jpgA comprehensive guide for retail store chains to relaunching their mystery shopping program for CX excellenceguide-to-myster-shopping-for-retail-storeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpgConsumer holiday shopping preferencesconsumer-holiday-shopping-preferenceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-for-tobacco-products.jpgAge verification for tobacco productsage-verification-for-tobacco-productshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.pngParkland Fuel Corporation logoparkland-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping-featured-image.jpgretail-mystery-shopping-featured-imageretail-mystery-shopping-featured-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/evaluate-customer-service.pngEvaluate how customer service teams interact with consumers.evaluate-customer-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/do-price-audits.pngUncover how much customers are paying at other stores.do-price-auditshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/back-to-school-shopping-insights.jpgBack to school shopping insightsback-to-school-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/online-shopping-trends.jpgOnline shopping key trendsonline-shopping-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping-header.jpgA customer mystery shopping at a retail store.retail-mystery-shopping-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/cleanliness-program.pngMeasure if floor area, washrooms and other areas are clear or not.cleanliness-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/merchandising-audits-programs.pngPerform regular merchandising auditsmerchandising-audits-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/measure-brand-sops.pngEvaluate if brand standard operating procedures are executed as laid out. measure-brand-sopshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpgDiscover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.guide-to-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pet-store-consumer-insights.jpgLearn about pet store purchasing habits of consumers across the US.pet-store-consumer-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/retail-mystery-shopping.webpretail mystery shoppingretail-mystery-shopping2026-07-09https://www.intouchinsight.com/press-releases/intouch-insight-announces-change-to-executive-teamhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2020-09-23https://www.intouchinsight.com/press-releases/intouch-insight-ltd-names-erin-fenn-to-the-position-of-executive-vice-presidenthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2020-09-23https://www.intouchinsight.com/resources/studies/menuboard-study-2019/https://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-best-practices.jpgmenuboard-best-practicesmenuboard-best-practiceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-customer-expectations.jpgmenuboard-customer-expectationsmenuboard-customer-expectationshttps://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-findings.jpgmenuboard-findingsmenuboard-findingshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/seelevel-reports/menuboard-study-2019.pngmenuboard-study-2019menuboard-study-2019https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-10https://www.intouchinsight.com/blog/why-use-mobile-inspection-softwarehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.pnghow-to-improve-workplace-safetyhow-to-improve-workplace-safetyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png3-Reasons-You-Should-Be-Using Mobile-Inspection-Software3-Reasons-You-Should-Be-Using Mobile-Inspection-Softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpgImproving C-Store Management Compliance with Digital Checklistsc-store-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-19https://www.intouchinsight.com/press-releases/friendliness-tech-drive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpgBlog Hero ImagesBlog Hero Imageshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-10-02https://www.intouchinsight.com/blog/mystery-shopping-for-retailershttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-service-shopper-comment.jpgMystery Shopper comment on customer servicecustomer-service-shopper-commenthttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-image2026-08-06https://www.intouchinsight.com/press-releases/2016-first-quarter-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-16https://www.intouchinsight.com/blog/on-premises-service-in-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/satisfaction-and-friendliness-on-premises-blog-image.jpgSatisfaction and friendliness metric from Intouch Insight's On-Premises Studysatisfaction-and-friendliness-on-premises-blog-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpgOn-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.on-premises-study-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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year.qsr-customer-experience-mistakes-and-fixes2026-07-27https://www.intouchinsight.com/press-releases/planet-microcap-showcase-sept-2024https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-09-04https://www.intouchinsight.com/press-releases/fy2013resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/acquisitions/https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/retailtrack-logo.pngRetailTrack logoretailtrack-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/alta360-logo.pngAlta 360 and Ardent Retail Services logoalta360-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/gcs-field-research-logo.pngGCS Field Research logogcs-field-research-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/performalogics-logo.pngperformalogics-logoperformalogics-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/service-intelligence-logo.pngService Intelligence 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logostatopex-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PMBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/marketline-logo.pngMarketLine logomarketline-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-05-19https://www.intouchinsight.com/press-releases/consumer-habits-survey-expectations-nov-2020/https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(4).pngIntouch Insight Featured News (4)Intouch Insight Featured News (4)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-01https://www.intouchinsight.com/blog/mystery-shopping-for-convenience-storeshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.pnghow-convenience-stores-can-capitalize-on-mystery-shoppinghow-convenience-stores-can-capitalize-on-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Too-Much-Customer_Experience-Data%20(1).jpgToo-Much-Customer_Experience-Data (1)Too-Much-Customer_Experience-Data (1)2023-11-28https://www.intouchinsight.com/press-releases/q3recordrevenueexecchangeshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-06https://www.intouchinsight.com/press-releases/intouch-board-stock-options-2026https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-06-11https://www.intouchinsight.com/blog/retail-declinehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in 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Foodservice Gaining on QSR Market Share?cstore-foodservice-gaining-on-qsrhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/Convenience-store-customer-loyalty-program.jpgConvenience-store-customer-loyalty-programConvenience-store-customer-loyalty-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch 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grocery store chains to relaunching their mystery shopping program for CX excellenceguide-to-myster-shopping-for-grocery-stores2026-07-100.8https://www.intouchinsight.com/resources/studies/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-produce-freshness.jpgconsumer-perception-produce-freshnessconsumer-perception-produce-freshnesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/playgrounds-in-restaurants.pngQSR Food Packaging Insights: What Matters Most?playgrounds-in-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jets-pizza-logo.pngJet's Pizza 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US.pizza-insights-consumer-surveyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/coffee-brands-market-study.pngA brief insight on four coffee brands.coffee-brands-market-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-preferences-fried-chicken-qsr.jpgConsumer preferences of fried chicken at quick-serve restaurantsconsumer-preferences-fried-chicken-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/age-verification-study-thumbnail.pngage verification report on cigarettes and tobacco products thumbnailage-verification-study-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.pngDunkin' logodunkin-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-preferences-of-americans.jpgExplore consumer choices in the Pizza marketplace.pizza-preferences-of-americanshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo.pngMcDonald's logomcdonalds-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-third-party-delivery-infographic-tile.jpgConsumer Preferences on Third-Party Delivery Servicesconsumer-perception-third-party-delivery-infographic-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider 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Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpgDownload the 2025 Third-Party Delivery Reportthird-party-delivery-report-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/north-america-dining-decisions.jpgnorth-america-dining-decisionsnorth-america-dining-decisionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drive-thru-presell-boards-tile.jpgHow presell boards influence drive-thru 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2025pizza-preferences-tile-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/travel-center-market-study.jpgTravel Center Services Market Studytravel-center-market-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mod-logo.pngMod logomod-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/mexican-food-consumer-survey.jpgExplore the consumption habits of the US consumers regarding Mexican food.mexican-food-consumer-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-logo.pngwhataburger-logowhataburger-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/restaurant-loyalty-programs-survey.jpgDiscover consumer experiences with Full Service Restaurant loyalty programs. restaurant-loyalty-programs-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/value-meals-2025-tile.jpgValue Meals: Key Consumer Insightsvalue-meals-2025-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/qsr-beverage-preferences.jpgConsumer beverage preferences at QSR and coffee shopsqsr-beverage-preferenceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-perception-in-qsr.jpgLearn about consumer preferences when interacting with Quick Serve Restaurants.consumer-perception-in-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/consumer-holiday-shopping-preferences.jpgConsumer holiday shopping preferencesconsumer-holiday-shopping-preferenceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dominos-logo.pngDominos logodominos-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/pizza-brands-market-studies.pngA brief insight on five Pizza brands.pizza-brands-market-studieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/carls-jr-logo.pngCarl's Jr. logocarls-jr-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/papa-johns-logo.pngPapa Johns logopapa-johns-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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across the US.what-people-watnt-for-breakfast-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/crew-incentives-fps-tile.jpgQSR employess: Insights on crew incentives and LTOscrew-incentives-fps-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chipotle-logo.pngchipotle-logochipotle-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jack-in-the-box-logo.pngjack-in-the-box-logojack-in-the-box-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/c-store-food-freshness-tile.jpgHow consumers judge food frenshness at 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RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.pngA Retrospective for RestauranteursA Retrospective for Restauranteurshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/blog/pizza-trends-series-third-party-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpgExploring the trends on friendliness in the pizza industry for delivery and 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place.manage-listingshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/dashboard.pngReputation management dashboarddashboard2026-07-10https://www.intouchinsight.com/blog/oil-gas-inspectionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/why-mobile-forms-trump-paper-forms.pngwhy-mobile-forms-trump-paper-formswhy-mobile-forms-trump-paper-formshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.pnghotel-guest-experience-mobile-formshotel-guest-experience-mobile-forms2023-11-24https://www.intouchinsight.com/press-releases/intouch-insight-reveals-new-brandinghttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2020-09-23https://www.intouchinsight.com/blog/hotel-food-safetyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-01-18https://www.intouchinsight.com/blog/customer-retention-matters-strategies-for-long-term-successhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpgExploring How Video Mystery Shopping Captures the Human Side of Servicevideo-mystery-shopping-human-side-of-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer_retention_rate_example.jpgExample of customer retention rate calculationcustomer_retention_rate_examplehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpgCustomer retention matterscustomer-retentionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/how-to-improve-customer-retention.pngHow to improve customer retentionhow-to-improve-customer-retentionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategies2026-08-03https://www.intouchinsight.com/press-releases/canada-ranked-2-in-global-customer-service-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2020-09-23https://www.intouchinsight.com/blog/mystery-shopping-understanding-customer-experiencehttps://www.intouchinsight.com/hubfs/women%20shoppers-1.jpgwomen shoppers-1women shoppers-1https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/video-mystery-shopping-human-side-of-service.jpgExploring How Video Mystery Shopping Captures the Human Side of Servicevideo-mystery-shopping-human-side-of-servicehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/blog/how-florida-based-marcos-franchisees-drive-success-with-cx-and-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4/medium.jpgCase study video testimonial for Intouch Insight by Marcos Pizzamarcos-pizza-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-testimonial-full.mp4118nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/pizza-study-2026-feature-image.jpgPizza Delivery & Carryout Report 2026 with the latest Pizza Trendspizza-study-2026-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-pizza-trends.jpgExploring the trends on friendliness in the pizza industry for delivery and carryoutfriendliness-pizza-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-08-07https://www.intouchinsight.com/blog/4-ways-restaurant-mystery-shopping-improves-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpgserver-pouring-wine-for-happy-customer-at-restaurantserver-pouring-wine-for-happy-customer-at-restauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insights2023-11-28https://www.intouchinsight.com/press-releases/fy2019-financial-results/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2021-08-18https://www.intouchinsight.com/blog/restaurant-trends-emerging-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/kfc-color-logo.pngKFC logokfc-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-color-logo.pngDunkin' logodunkin-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpgAI in Customer Experience: The Future of Drive-Thru Efficiencyai-customer-experience-drive-thruhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-color-logo.pngWhataburger logowhataburger-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wingstop-color-logo.pngWing Stop logowingstop-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mobile-order-pickup-insights.jpgInsights on the Hidden Blindspot of Mobile Order Pickupsmobile-order-pickup-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-color-logo.pngMcDonald's logomcdonalds-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/order-flow-and-pickup-satisfaction-emex-study.jpgHow the order flow affects the pickup experience satisfaction levelsorder-flow-and-pickup-satisfaction-emex-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-color-logo.pngBurger King logoburger-king-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chipotle-color-logo.pngChipotle logochipotle-color-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/moes-color-logo.pngMoe's Southwest Grill logomoes-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-color-logo.pngChick-fil-a logochick-fil-a-color-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-07-27https://www.intouchinsight.com/blog/hotel-csat-guest-loyaltyhttps://www.intouchinsight.com/hubfs/images/blog/usingFeedback.pngusingFeedbackusingFeedbackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.pnghotel-guest-experience-mobile-formshotel-guest-experience-mobile-formshttps://www.intouchinsight.com/hubfs/hotel-guest-loyalty.jpghotel-guest-loyaltyhotel-guest-loyaltyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guide2023-11-30https://www.intouchinsight.com/resources/studies/on-premises-qsr-study/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/key-metrics-on-premises-study.pngKey metrics we measured in the On-Premises studykey-metrics-on-premises-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/firehouse-subs-logo.pngFirehouse Subs logofirehouse-subs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-friendliness.pngThe 2026 QSR On-Premises Experience Study reveals the impact of gaps in human connection.on-premises-2026-friendlinesshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/popeyes-logo.pngPopeyes Logopopeyes-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-suggestive-sell.pngLearn what the 2026 QSR On-Premises Experiences Study reveals about suggestive selling.on-premises-2026-suggestive-sellhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jack-in-the-box-logo.pngjack-in-the-box-logojack-in-the-box-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-daypart.pngLearn what the 2026 QSR On-Premises Experiences Study reveals about customer satisfaction across dayparts.on-premises-2026-dayparthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-mockup.jpgDownload the 2026 QSR On-Premises Studyon-premises-2026-mockuphttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/subway-logo.pngSubway logosubway-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-logo.pngChick-fil-a logochick-fil-a-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/whataburger-logo.pngwhataburger-logowhataburger-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/starbucks-logo.pngStarbucks logostarbucks-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.pngburger-king-logoburger-king-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.pngDunkin' logodunkin-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-featured.jpgDownload the 2026 QSR On-Premises Experience Studyon-premises-2026-featuredhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/jimmy-johns-logo.pngJimmy John's logojimmy-johns-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/header-on-premises-study.jpgDownload the first-ever On-premises Study evaluating in-person guest experiences across ten leading QSR brands.header-on-premises-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-07-10https://www.intouchinsight.com/press-releases/grantsstockoptionshttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2021-04-30https://www.intouchinsight.com/blog/retail-technology-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in Retailinnovation-in-retailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-07-28https://www.intouchinsight.com/press-releases/q3-2023-financial-resultshttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/resources/cx-insights/c-store-trends-2022/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-report-teaser-2.pngconvenience-report-teaser-2convenience-report-teaser-2https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-report-teaser-1.pngconvenience-report-teaser-1convenience-report-teaser-1https://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-store-trends-report-summer-2022.pngconvenience-store-trends-report-summer-2022convenience-store-trends-report-summer-2022https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Consumer%20Trends%20for%20Convenience%20(Summer%202022)/convenience-report-teaser-3.pngconvenience-report-teaser-3convenience-report-teaser-3https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/convenience-store-trends-summer-2022/Convenience_Store_Trends_Report.jpgConvenience_Store_Trends_ReportConvenience_Store_Trends_Report2023-06-02https://www.intouchinsight.com/blog/virtual-mystery-shopping-dos-and-donts-in-2022/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/Virtual%20mystery%20shopping.jpgVirtual mystery shoppingVirtual mystery shopping2024-08-15https://www.intouchinsight.com/press-releases/third-party-delivery-study-2025https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2025-09-15https://www.intouchinsight.com/blog/grocery-store-customer-experience-brief-insight/https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-store-customer-experience.jpggrocery-store-customer-experiencegrocery-store-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-drives-real-change.jpgmystery-shopping-drives-real-changemystery-shopping-drives-real-changehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-04-26https://www.intouchinsight.com/blog/sop-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpgEverything you need to know on creating a foolproof SOP checklistfoolproof-sop-checklist-blog-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants3-ways-mobile-forms-ensure-safe-food-handling-in-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/make-the-most-of-routine-inspections.jpgmake-the-most-of-routine-inspectionsmake-the-most-of-routine-inspectionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/simple-checklist-intouchcheck.pngintouchcheck simple checklist question typesimple-checklist-intouchcheckhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/compound-checklist-intouchcheck.pngintouchcheck compound checklist question typecompound-checklist-intouchcheckhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/logic-checklist-compliant.pngintouchcheck logic based question showing 'compliant'logic-checklist-compliant2025-09-18https://www.intouchinsight.com/acquisitions/seelevelhx/https://www.intouchinsight.com/hubfs/website/intouch-insight/acquisitions/SeeLevelHX.pngSeeLevelHX Now and Intouch Insight BrandSeeLevelHXhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-07-10https://www.intouchinsight.com/blog/drive-thru-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-speaker-clarity-on-speed.jpgThe effect on wait times through drive-thru speaker claritydrive-thru-speaker-clarity-on-speedhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/friendliness-stats-drive-thru-study-2025.jpgStats on the effect of drive-thru friendliness on total time, order accuracy and satisfaction.friendliness-stats-drive-thru-study-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/on-premises-study-2026-blog-feature-image.jpgOn-Premises Study 2026 - Evaluating the in person, counter ordering experience at QSRs.on-premises-study-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/brands-drive-thru-study-blog.jpg13 Brands that are part of the Drive-Thru Study 2025brands-drive-thru-study-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/upselling-drive-thru-study.jpgThe difference in speed from upselling at the greeting vs. after the order is madeupselling-drive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-08-06https://www.intouchinsight.com/press-releases/intouch-insight-adds-internet-of-things-iot-capabilities-to-its-cx-solutionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2024-01-19https://www.intouchinsight.com/solutions/cx-operations/https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.pngmystery shopping reports & dashboardmystery-shopping-dashboard-reportinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Operational-Excellence-Intouch-Insight.jpgOperational-Excellence-Intouch-InsightOperational-Excellence-Intouch-Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/cx-dashboard-for-restaurant.pngEnhance your operational data by integrating it with other programs to optimize your CX efforts.cx-dashboard-for-restauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/csat-surveys/csat-surveys-by-intouch.pngMeasure and monitor customer satisfaction with CSAT surveyscsat-surveys-by-intouchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/automation-with-IntouchCheck-inspection-software-is-easy.pngCreate triggers and workflows which can automate daily procedures.automation-with-IntouchCheck-inspection-software-is-easyhttps://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-platform-white-glove-approach.pngCX-platform-white-glove-approachCX-platform-white-glove-approachhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/enhanced-reporting-and-automation.pngScoring your checklists can help you uncover top issues that need urgent attention.enhanced-reporting-and-automationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-restaurants/restaurant-operational-audit.pngMeasure both back-of-the-house and front-of-the-house operational performance with IntouchAudit™.restaurant-operational-audithttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-05-250.8https://www.intouchinsight.com/press-releases/intouch-to-acquire-a-cem-companyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-06-06https://www.intouchinsight.com/press-releases/intouch-insight-q2-2019-record-revenues-30-percent-growthhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-12-12https://www.intouchinsight.com/blog/voice-of-the-customer-best-practiceshttps://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpgcustomer-providing-feedback-on-computercustomer-providing-feedback-on-computerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-09https://www.intouchinsight.com/blog/pool-inspection-checklistshttps://www.intouchinsight.com/hubfs/pool-inspection-checklist.pngpool-inspection-checklistpool-inspection-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-24https://www.intouchinsight.com/blog/using-feedback-to-perfect-the-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/customer-providing-feedback-on-computer.jpgcustomer-providing-feedback-on-computercustomer-providing-feedback-on-computerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/images/blog/Convenience-Store-Retailer.jpgConvenience-Store-RetailerConvenience-Store-Retailerhttps://www.intouchinsight.com/hubfs/images/blog/usingFeedback.pngusingFeedbackusingFeedback2024-08-09https://www.intouchinsight.com/blog/benefits-mobile-formshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/3-benefits-of-restaurant-inspection-software.jpg3-benefits-of-restaurant-inspection-software3-benefits-of-restaurant-inspection-softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-24https://www.intouchinsight.com/blog/changes-in-consumer-habits-full-report-available-nowhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/A%20Closer%20Look%20at%20the%20Restaurant%20Industry.pngA Closer Look at the Restaurant IndustryA Closer Look at the Restaurant Industryhttps://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits_Speing%202020.pngChanges in Consumer Habits_Speing 2020Changes in Consumer Habits_Speing 2020https://www.intouchinsight.com/hubfs/A%20Retrospective%20for%20Restauranteurs.pngA Retrospective for RestauranteursA Retrospective for Restauranteurshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/iStock-147248014.jpgiStock-147248014iStock-147248014https://www.intouchinsight.com/hubfs/images/image-cta-banners/consumer-trends-reports.pngconsumer-trends-reportsconsumer-trends-reportshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/blog/the-benefit-of-loyalty-programshttps://www.intouchinsight.com/hubfs/images/blog/Convenience-store-customer-loyalty-program.jpgConvenience-store-customer-loyalty-programConvenience-store-customer-loyalty-programhttps://www.intouchinsight.com/hubfs/images/blog/new/loyalty-programs-done-right-1.jpgloyalty-programs-done-right-1loyalty-programs-done-right-1https://www.intouchinsight.com/hubfs/images/blog/loyalty-program-types.pngloyalty-program-typesloyalty-program-typeshttps://www.intouchinsight.com/hubfs/images/blog/loyalty-program-influence.pngloyalty-program-influenceloyalty-program-influencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-convenience-store-trends.png2022-convenience-store-trends2022-convenience-store-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/Blog%20Hero%20Images-2.pngBlog Hero Images-2Blog Hero Images-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/loyalty-program-rewards.pngloyalty-program-rewardsloyalty-program-rewards2024-07-24https://www.intouchinsight.com/press-releases/intouch-insight-adds-cxohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/IntouchInsight-CXO-Lisa-van-Kesteren.jpgIntouchInsight-CXO-Lisa-van-KesterenIntouchInsight-CXO-Lisa-van-Kesterenhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/press-releases/intouch-at-olc-conferencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-06-29https://www.intouchinsight.com/press-releases/3-year-extension-worth-over-2-millionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2024-01-19https://www.intouchinsight.com/press-releases/intouch_insight_announces_new_rsu_plan_and_amends_option_planhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2020-09-23https://www.intouchinsight.com/blog/benefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operations2023-11-24https://www.intouchinsight.com/blog/american-coffee-preferences-a-brief-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-experience-coffee-chains.jpgDrive-thru experience at coffee chaindrive-thru-experience-coffee-chainshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-customer-experience-drive-thru.jpgAI in Customer Experience: The Future of Drive-Thru Efficiencyai-customer-experience-drive-thruhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-03-28https://www.intouchinsight.com/who-we-are/investor-relations/https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/news/panel-findings-microcap-canadian-opportunities.jpgPanel Findings - MicroCap Canadian Opportinitiespanel-findings-microcap-canadian-opportunitieshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-alpha-wolf-trading.jpgInterview with Alpha Wolf Tradinginterview-alpha-wolf-tradinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-maj-soueidan.jpgFireside Q& A with Maj Soueidaninterview-maj-soueidanhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/news/news-update-radius-research.jpgNews Update: Radius Researchnews-update-radius-researchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/news/interview-smallcap-discoveries.jpgInterview with SmallCap Discoveriesinterview-smallcap-discoverieshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PMBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PM2026-07-27https://www.intouchinsight.com/press-releases/restructures-primary-debt-vehiclehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/blog/mystery-shopping-convenience-store-technologieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp4/medium.jpgSee how Intouch Insight helped Parkland Corp. meet the cadence of mystery shops program.parkland-testimonial-hard-to-reach-localshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp439nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-imagehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cx2026-07-28https://www.intouchinsight.com/blog/hotel-guest-experience-managementhttps://www.intouchinsight.com/hubfs/images/blog/hotel-guest-experience-mobile-forms.pnghotel-guest-experience-mobile-formshotel-guest-experience-mobile-formshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/hotel-guest-experience-management-front-desk.pnghotel-guest-experience-management-front-deskhotel-guest-experience-management-front-deskhttps://www.intouchinsight.com/hubfs/images/blog/Improve-Restaurant-Efficiency-and-Guest-Loyalty.jpgImprove-Restaurant-Efficiency-and-Guest-LoyaltyImprove-Restaurant-Efficiency-and-Guest-Loyaltyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experience2025-05-21https://www.intouchinsight.com/blog/mystery-shopping-programhttps://www.intouchinsight.com/hubfs/images/blog/3%20Questions%20we%20Ask%20Our%20Partners.png3 Questions we Ask Our Partners3 Questions we Ask Our Partnershttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping programlaunching-a-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shopping2026-07-27https://www.intouchinsight.com/resources/inspection-checklist-template/download/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/resources/checklist.pngchecklistchecklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-52-17-50-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-52-17-50-PMBanner Creative - Website 2020-Sep-08-2020-07-52-17-50-PM2023-06-02https://www.intouchinsight.com/blog/hotel-maintenance-checklistshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/3-Reasons-You-Should-Be-Using%20Mobile-Inspection-Software.png3-Reasons-You-Should-Be-Using Mobile-Inspection-Software3-Reasons-You-Should-Be-Using Mobile-Inspection-Softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-24https://www.intouchinsight.com/press-releases/ntouch-record-revenue-growth-2022https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/what-we-do/mystery-shopping-services/hotels/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/hotel-mystery-shopping-header.jpgMeasure your hotels' guest experience with mystery shopping.hotel-mystery-shopping-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/rooms-residences.pngA hotel employee performing room services.rooms-residenceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/hotel-mystery-shopping.pngElevate your guests' experience with our hotel mystery shopping program.hotel-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/affiliate-services.pngA store executive is showcasing products to a mystery shopper.affiliate-serviceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&go-logo.pngKum & Go logokum&go-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/onsite-experiences.pngMystery shoppers evaluating hotel amenities.onsite-experienceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/booking-arrival.pngTwo mystery shoppers are checking in at the hotel reception. booking-arrivalhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/petro-canada-logo.pngPetro Canada logopetro-canada-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.pngmystery shopping reports & dashboardmystery-shopping-dashboard-reportinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/parkland-logo.pngParkland Fuel Corporation logoparkland-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/food-services.pngAssess performance of food services team with mystery shopping.food-services2026-07-09https://www.intouchinsight.com/blog/retail-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/improve-retail-operations.pngimprove-retail-operationsimprove-retail-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2023-12-15https://www.intouchinsight.com/blog/five-strategies-for-improving-restaurant-efficiencyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/qsr-customer-experience-mistakes-and-fixes.jpgQuick service restaurant customer experience mistakes that you need to measure and fix this year.qsr-customer-experience-mistakes-and-fixeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/strategies-for-improving-restaurant-efficiency.jpgstrategies-for-improving-restaurant-efficiencystrategies-for-improving-restaurant-efficiencyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-image2026-03-13https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-the-commencement-of-otcqx-trading-and-by-law-changeshttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/blog/grocery-mystery-shopping-program-to-improve-performancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-image2026-08-06https://www.intouchinsight.com/resources/guides/customer-feedback-surveys/https://www.intouchinsight.com/hubfs/Survey%20Free%20Plan%20Offer%20-%20Pillar%20Page.pngSurvey Free Plan Offer - Pillar PageSurvey Free Plan Offer - Pillar Pagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/survey-pillar-page/An%20Essential%20Guide%20to%20Survey%20Tools%20%7C%20Intouch%20Insight.pngAn Essential Guide to Survey Tools | Intouch InsightAn Essential Guide to Survey Tools | Intouch Insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/bottom%20banner.pngbottom bannerbottom bannerhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-49-45-31-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-49-45-31-PMBanner Creative - Website 2020-Sep-08-2020-07-49-45-31-PM2026-05-200.7https://www.intouchinsight.com/blog/reel-them-in-top-4-considerations-to-drive-more-survey-responseshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/reelThemIn.pngreelThemInreelThemInhttps://www.intouchinsight.com/hubfs/images/blog/Blog-Image-May-13.pngBlog-Image-May-13Blog-Image-May-13https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Boost-Survey-Response-Rates.jpgBoost-Survey-Response-RatesBoost-Survey-Response-Rateshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/survey-distribution.jpgTop survey distribution methods to boost response ratessurvey-distributionhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-surveys-essential-guide.pngcustomer-surveys-essential-guidecustomer-surveys-essential-guide2023-04-21https://www.intouchinsight.com/press-releases/changing-consumer-habits-covid-19-june-2020/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured News2024-08-01https://www.intouchinsight.com/what-we-do/inspection-software/hotel-operations/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpgVideo tutorial on best practices for IntouchCheck® admin users.check-admin-best-practiceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo-1.pngExecutive Hotels & Resorts logoexecutive-hotels-logo-1https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/concord-hospitality-logo.pngConcord Hospitality logoconcord-hospitality-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/hotels/brand-standards-checklist-hotels.pngDigital checklists to keep your standards consistent and easy to followbrand-standards-checklist-hotelshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpgproduct-feature-blog-data-multiple-condition-2product-feature-blog-data-multiple-condition-2https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/hotels/guest-areas-checklists-hotels.pngdigital checklists to ensure every guest space is 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tutorial on how IntouchCheck® can help you achieve operational efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorialhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/hotels/sustainability-checklist-hotels.pngDigital checklists to support greener operations with measurable routinessustainability-checklist-hotelshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpgIntouchCheck® Enhanced Logiccheck-end-user-enhanced-logichttps://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for IntouchCheckproduct-feature-thermapen-for-IntouchCheckhttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-11-11-19-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMBanner Creative - Website 2020-Sep-08-2020-11-11-11-19-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sandals-logo.pngSandals logosandals-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/buckhead-america.pngBuckhead America logobuckhead-americahttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/blue-mountain-logo.pngBlue Mountain logoblue-mountain-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-checks-audits.pngMaintain brand standards and operational excellence with automated inspections and digital checklists using Intouch's digital checklists and inspection software.hospitality-checks-auditshttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/hotel-lobby.jpghotel lobbyhotel-lobbyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/hotel-madison-logo.pngHotel Madison logohotel-madison-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/days-hospitality-logo.pngDays Hospitality Limited logodays-hospitality-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-randomization.jpgTablet displaying approval workflow settings with configurable approval conditions, user groups, and a randomization percentage for quality assurance audit reviews.product-feature-blog-randomizationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/hotels/food-compliance-checklists-hotels.pngdigital checklists to keep kitchens, bars, and buffets compliant and service-readyfood-compliance-checklists-hotelshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/pch-hotels-logo.pngPCH Hotels & resortspch-hotels-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/hotels/maintenance-safety-checklists-hotels.pngdigital checklists to Stay proactive with repairs, safety checks, and on-property incidentsmaintenance-safety-checklists-hotels2026-07-30https://www.intouchinsight.com/press-releases/stockoptionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/press-releases/intouch-insight-to-present-grocery-research-at-grocerynext-conferencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-07-30https://www.intouchinsight.com/press-releases/courseissuerbidhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-15https://www.intouchinsight.com/press-releases/intouchsurveyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/press-releases/intouch_insight_announces_virtual_audit_producthttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22020-10-06https://www.intouchinsight.com/press-releases/7-million-3-year-contracthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22017-03-27https://www.intouchinsight.com/blog/store-atmosphere-cleanlinesshttps://www.intouchinsight.com/hubfs/retail-location-report.pngretail-location-reportretail-location-reporthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.pngmobile-checklists-improve-retail-executionmobile-checklists-improve-retail-executionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-30https://www.intouchinsight.com/press-releases/friendliness-impacts-2024-drive-thru-performancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-drive-thru-study-featured-image.jpgDownload the 2024 Annual Drive-thru Study by Intouch Insight.2024-drive-thru-study-featured-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-10-01https://www.intouchinsight.com/blog/deliver-a-seamless-customer-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/seamless-customer-experience.jpgseamless-customer-experienceseamless-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-software-features.jpgMust-have CX software featurescx-software-featureshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategies2024-08-09https://www.intouchinsight.com/blog/demystifying-mystery-shoppershttps://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpgdemystifying-mystery-shoppersdemystifying-mystery-shoppershttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png3-essential-features-of-modern-mystery-shopping3-essential-features-of-modern-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/server-pouring-wine-for-happy-customer-at-restaurant.jpgserver-pouring-wine-for-happy-customer-at-restaurantserver-pouring-wine-for-happy-customer-at-restauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-08-08https://www.intouchinsight.com/blog/roi-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-programs-roi-feature-image.jpgHow do you measure the ROI of your mystery shopping programs?mystery-shopping-programs-roi-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2026-08-06https://www.intouchinsight.com/blog/restaurant-employee-handbookhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/Employee%20Handbook.pngEmployee HandbookEmployee Handbookhttps://www.intouchinsight.com/hubfs/restaurant-employee-handbook.pngrestaurant-employee-handbookrestaurant-employee-handbookhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/blog/restaurant-trends-emerging-experiences-2024/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpgEmerging Experience 2024 cta banneremerging-experiences-download-report https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emex-2026-feature-image.jpgDownload the Emerging Experiences report that covers the state of mobile order ahead across nine leading QSR chains.emex-2026-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drivethru-emex-feature-image.jpgVoice AI Drive-Thru Insightsvoice-ai-drivethru-emex-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-customer-experience-qsr.jpgDigital customer experiences in quick-serve restaurants digital-customer-experience-qsr2025-05-21https://www.intouchinsight.com/press-releases/statopexacquisitionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-16https://www.intouchinsight.com/what-we-do/cx-platform/data-integration/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/import-external-data.pngBring external data to get a holistic pictureimport-external-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/data-integration-cx-platform.pngUse integrations to import data using Intouch CX Platformdata-integration-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/api-access-for-advanced-integrations.pngUse Intouch Platform API to make data transfer seamlessapi-access-for-advanced-integrationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-data-integration/integrate-data-using-connectors-webhooks.pngConfigure webhooks to make seamless data connectionsintegrate-data-using-connectors-webhookshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/integrations-page/Intouch-Insight-Integrations-Data-Imports.pngIntouch-Insight-Integrations-Data-ImportsIntouch-Insight-Integrations-Data-Imports2026-04-160.8https://www.intouchinsight.com/blog/how-mystery-shopping-delivers-real-changehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-drives-real-change.jpgmystery-shopping-drives-real-changemystery-shopping-drives-real-changehttps://www.intouchinsight.com/hubfs/images/blog/Jeannie-Walters.jpgJeannie-WaltersJeannie-Waltershttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-feature2024-08-09https://www.intouchinsight.com/blog/10-essential-restaurant-kpis-to-measure-customer-experience-successhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/micro-moments-of-customer-satisfaction-in-qsrs.jpgmicro moments that affect customer satisfaction in restaurantsmicro-moments-of-customer-satisfaction-in-qsrshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/2022-drive-thru-study.png2022-drive-thru-study2022-drive-thru-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/undefined-Jul-11-2026-02-26-14-3880-PM.pngundefined-Jul-11-2026-02-26-14-3880-PMundefined-Jul-11-2026-02-26-14-3880-PM2026-08-12https://www.intouchinsight.com/blog/types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpgA video testimonial by Jordan Taylor, Director of Training, Alpaca ChickenSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4114nonoIntouchInsightvideomysteryshoppingAlpacaChickenClienttestimonialmysteryshoppingvideoinsightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-22026-05-20https://www.intouchinsight.com/press-releases/2025-financial-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-04-07https://www.intouchinsight.com/press-releases/intouch-insight-announces-issuance-of-stock-optionshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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RGB-2https://www.intouchinsight.com/hubfs/images/blog/how-convenience-stores-can-capitalize-on-mystery-shopping.pnghow-convenience-stores-can-capitalize-on-mystery-shoppinghow-convenience-stores-can-capitalize-on-mystery-shopping2024-08-01https://www.intouchinsight.com/press-releases/intouch-insight-announces-25-revenue-growth-for-2021https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News 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Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-12-15https://www.intouchinsight.com/blog/how-to-lower-restaurant-labor-costshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.pngcich-restaurant-blog-herocich-restaurant-blog-herohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-09https://www.intouchinsight.com/press-releases/q3-growthhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-16https://www.intouchinsight.com/blog/improve-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guide2023-11-24https://www.intouchinsight.com/press-releases/intouch-insight-2017-financial-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22018-04-02https://www.intouchinsight.com/press-releases/non-brokered-private-placementhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2017-11-02https://www.intouchinsight.com/blog/restaurant-vs-cstore-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/third-party-delivery-report-blog-feature-image.jpgThird-Party Delivery Report 2025 - Promised in the App. Proven at the Door.third-party-delivery-report-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-vs-restaurants-delivery-time-third-party-delivery-study.jpgc-store vs. restaurants on delivery time according to third-party delivery studycstore-vs-restaurants-delivery-time-third-party-delivery-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/kpis-for-online-food-delivery-blog.jpgkpis-for-online-food-delivery-blogkpis-for-online-food-delivery-bloghttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customization-by-food-type-third-party-delivery.jpgAbility to customize, by food type - results from the third-party delivery studycustomization-by-food-type-third-party-delivery2026-07-29https://www.intouchinsight.com/blog/embracing-digital-customer-experiences-in-quick-serve-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ordering-preferred-method.jpgData about the preferred ordering method from a fast-food restaurantordering-preferred-methodhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-financial-services.jpgThe top Mystery Shopping Programs for Banks and Financial Servicesmystery-shopping-financial-serviceshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/key-learning-emerging-experiences-study-2023.jpgkey-learning-emerging-experiences-study-2023key-learning-emerging-experiences-study-2023https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-customer-experience-qsr.jpgDigital customer experiences in quick-serve restaurants digital-customer-experience-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/adoption-of-digital-tech-qsr.jpgA graphic about the adoption of technologies at restaurantsadoption-of-digital-tech-qsrhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/digital-ordering-preferred-method-young-adults.jpgData about the digital ordering method among young adultsdigital-ordering-preferred-method-young-adults2024-07-30https://www.intouchinsight.com/press-releases/study-reveals-shift-in-pizza-warshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-mockup.jpgBeyond the box: Hot. Fresh. Right on Time: Pizza Delivery and Carryout (Delco) Studythe-2026-pizza-delco-mockuphttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2026-01-05https://www.intouchinsight.com/blog/switch-to-operational-audit-softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/tobacco-compliance-age-verification-study.jpgTobacco Compliance Insights from the Age Verification Study 2025tobacco-compliance-age-verification-studyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/responsible-sales-blog.pngresponsible-sales-blogresponsible-sales-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-12-14https://www.intouchinsight.com/blog/retail-holiday-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/five-steps-to-more-efficient-retail-blog.jpgfive-steps-to-more-efficient-retail-blogfive-steps-to-more-efficient-retail-bloghttps://www.intouchinsight.com/hubfs/retail-holiday-checklist.pngretail-holiday-checklistretail-holiday-checklisthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-guide-holiday-shopping-season.jpgRetail guide: getting your store ready for the holiday shopping season retail-guide-holiday-shopping-season2024-08-07https://www.intouchinsight.com/press-releases/changeincompanyauditorshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-16https://www.intouchinsight.com/press-releases/planet-microcap-showcase-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2025-10-07https://www.intouchinsight.com/solutions/hospitality-customer-experience/https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/concord-hospitality.pngconcord-hospitalityconcord-hospitalityhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-mystery-shopping.pngSee your property through the guest’s eyes with mystery shopping.hospitality-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/cx-for-hospitality-header.jpgGuest entering to check in at hotelcx-for-hospitality-headerhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/grand-hyatt.pnggrand-hyattgrand-hyatthttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-checks-audits.jpgMaintain brand standards and operational excellence with automated inspections and digital checklists using Intouch's digital checklists and inspection software.hospitality-checks-auditshttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/sandals.pngsandalssandalshttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/executive-hotels-resorts-logo.pngexecutive-hotels-resorts-logoexecutive-hotels-resorts-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-ops-audit.pngGet a deeper, objective evaluation of front-of-house and back-of-house operations with IntouchAudit®.hospitality-ops-audithttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-voc.pngUnderstand how guests feel at every stage of their stay, from arrival to departure.hospitality-vochttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-hospitality/hospitality-cx-dashboard.pngGet the CX insights you need to deliver smooth, connected guest journeys- all in one place.hospitality-cx-dashboard2026-07-100.8https://www.intouchinsight.com/press-releases/revenueincreasehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/press-releases/intouch-helps-brands-cx-toolkithttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/cx-toolkit-intouch-insight.jpgcx-toolkit-intouch-insightcx-toolkit-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-04-11https://www.intouchinsight.com/blog/top-trends-from-c-store-report/https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/convenience-store-technologies-blog-image.jpgMeasuring C-Store Technologies using Mystery Shoppingconvenience-store-technologies-blog-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/travel-center-services-experience.jpgTravel center services experiencetravel-center-services-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/loyalty-program-rewards-insight.jpgPercentage of consumers wanting personalized loyalty rewardsloyalty-program-rewards-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-foodservice-gaining-on-qsr.jpgIs C-Store Foodservice Gaining on QSR Market Share?cstore-foodservice-gaining-on-qsr2026-07-28https://www.intouchinsight.com/press-releases/q3-2017-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2017-11-27https://www.intouchinsight.com/blog/3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/3-ways-restaurants-can-handle-a-minimum-wage-increase.png3-ways-restaurants-can-handle-a-minimum-wage-increase3-ways-restaurants-can-handle-a-minimum-wage-increasehttps://www.intouchinsight.com/hubfs/images/blog/3-ways-intouchcheck-helps-during-labor-shortages.png3-ways-intouchcheck-helps-during-labor-shortages3-ways-intouchcheck-helps-during-labor-shortageshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/images/blog/3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants.png3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants3-ways-mobile-forms-ensure-safe-food-handling-in-restaurants2024-08-09https://www.intouchinsight.com/blog/tips-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping programlaunching-a-mystery-shopping-program2024-08-09https://www.intouchinsight.com/resources/studies/convenience-store-trends-report/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-header.jpgA consumer shopping at a convenience store.convenience-store-trends-report-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/high-protein.pngAn image of a salad with chicken and an illustration of a chart showing 30% of customers increasing their preference for high-protein options or smaller, portion-controlled packaging.high-proteinhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/report-cover-mockups.jpgAn illustration of a petro-convenience station with the title "The New Convenience Battleground: C-store Trends Shaping 2026".report-cover-mockupshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2024-convenience-stores-findings.pngDownload the 2024 report to get the latest insights on convenience stores.2024-convenience-stores-findingshttps://www.intouchinsight.com/hubfs/cstore-trends-2026-feature-new.jpgcstore-trends-2026-feature-newcstore-trends-2026-feature-newhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/beverage-customizations.pngA woman holding two beverages and walking out of a convenience store. A chart is overlayed showing the importance of beverage customization.beverage-customizationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/reasons-to-visit-c-store.pngAn image of an illuminated petro-convenience location at night with a chart overlayed displaying "Top 5 Other Amenities".reasons-to-visit-c-storehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/c-stores-made-to-order.pngA woman taking a sandwich out of a fridge in a store.c-stores-made-to-order2026-07-10https://www.intouchinsight.com/resources/studies/drive-thru/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-1.pngHigher overall satifaction scoresemerging-experiences-findings-1https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/burger-king-logo.pngburger-king-logoburger-king-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dunkin-logo.pngDunkin' logodunkin-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/raising-canes-logo.pngraising-canes-logoraising-canes-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/starbucks-logo.pngStarbucks logostarbucks-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/mcdonalds-logo.pngMcDonald's logomcdonalds-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/kfc-logo.pngKFC logokfc-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/tim-hortons-logo.pngTim Hortons logotim-hortons-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/business-insider-logo.pngBusiness Insider logobusiness-insider-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnbc-logo.pngCNBC logocnbc-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/reuters-logo.pngReuters logoreuters-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-2.pngSpeed improvements for digital orders were noticed.emerging-experiences-findings-2https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.pngArby's logoarbys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/wendys-logo.pngwendys-logowendys-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/header-drive-thru-2025.jpgDrive-Thru Report Page Banner Image of a person collecting their food from a drive-thru windowheader-drive-thru-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drive-thru-study-2025-metrics.jpgThe metrics measured for the drive-thru studydrive-thru-study-2025-metricshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/popeyes-logo.pngPopeyes Logopopeyes-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emerging-experiences-findings-3.pngOverall order accuracy scores were higher at innovation locations.emerging-experiences-findings-3https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/cnn-logo.pngCNN logocnn-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/chick-fil-a-logo.pngChick-fil-a logochick-fil-a-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/media-mentions/newsweek-logo.pngNewsweek logonewsweek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/mckup-drive-thru-study-2025.jpgDownload the 2025 Annual Drive-thru Study by Intouch Insightmckup-drive-thru-study-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/taco-bell-logo.pngtaco-bell-logotaco-bell-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/dutch-bros-logo.pngDutch Bros logodutch-bros-logo2026-07-10https://www.intouchinsight.com/blog/parkland-partners-with-intouch-to-transform-c-store-cx/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4/medium.jpgA video testimonial by Andrew Balchin, Parkland Corporation.parkland-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4118nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-data-in-1-platform.mp4/medium.jpgHow Parkland Corp. used Intouch Insight's CX Platform to get a 360° CX View of all programs at one place.parkland-testimonial-data-in-1-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-data-in-1-platform.mp455nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp4/medium.jpgSee how Intouch Insight helped Parkland Corp. meet the cadence of mystery shops program.parkland-testimonial-hard-to-reach-localshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-hard-to-reach-locals.mp439nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/heritage-partners-thumbnail-blog.jpgLearn how Intouch Insight's Mystery Shopping Program provided Heritage Partners Group with insights into both customer experience and operational compliance.heritage-partners-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-07-27https://www.intouchinsight.com/press-releases/growthhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2016-06-16https://www.intouchinsight.com/press-releases/dell-boomi-integrationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2018-03-09https://www.intouchinsight.com/press-releases/executivemanagementchangeshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/blog/hotel-mystery-shopping-to-improve-guest-experiencehttps://www.intouchinsight.com/hubfs/hotel-mystery-shopping-compressor.jpeghotel-mystery-shopping-compressorhotel-mystery-shopping-compressorhttps://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team.jpgcustomer-experience-management-teamcustomer-experience-management-teamhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guide2024-08-08https://www.intouchinsight.com/blog/mystery-shopping-qsr-innovation-evaluationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/emerging-experiences-download-report%20.jpgEmerging Experience 2024 cta banneremerging-experiences-download-report 2026-07-28https://www.intouchinsight.com/solutions/compliance-responsible-sales/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/mystery-shopping-services-responsible-sales_46e24dcfd192df8833b956a531574b8c.jpgmystery-shopping-services-responsible-sales_46e24dcfd192df8833b956a531574b8cmystery-shopping-services-responsible-sales_46e24dcfd192df8833b956a531574b8chttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-07-51-32-71-PM.pngBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PMBanner Creative - Website 2020-Sep-08-2020-07-51-32-71-PMhttps://www.intouchinsight.com/hubfs/intouchshop-content_13ea00cc032c70dce181bfeca5818588.pngintouchshop-content_13ea00cc032c70dce181bfeca5818588intouchshop-content_13ea00cc032c70dce181bfeca5818588https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/intouchshop-quote_13ea00cc032c70dce181bfeca5818588.pngintouchshop-quote_13ea00cc032c70dce181bfeca5818588intouchshop-quote_13ea00cc032c70dce181bfeca5818588https://www.intouchinsight.com/hubfs/working-together-mystery-shopping_13ea00cc032c70dce181bfeca5818588.pngworking-together-mystery-shopping_13ea00cc032c70dce181bfeca5818588working-together-mystery-shopping_13ea00cc032c70dce181bfeca5818588https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/wine-store-associate.jpgwine-store-associatewine-store-associate2026-04-090.8https://www.intouchinsight.com/what-we-do/inspection-software/features/https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo.pngExecutive Hotels & Resortsexecutive-hotels-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/IntouchCheck-inspection-software-dashboard.pngUser-friendly custom dashboards and reports help in decoding complex dataIntouchCheck-inspection-software-dashboardhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/audits-inspections/do-audits-using-IntouchCheck-inspection-software.pngDo audits using IntouchCheck™ inspection softwaredo-audits-using-IntouchCheck-inspection-softwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/documentation-record-keeping.pngUpload relevant files and information to service requests so technicians can perform tasks without any back and forth. documentation-record-keepinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/signatures-and-time-stamps.pngCreate a culture of accountability among teams with IntouchCheck®.signatures-and-time-stampshttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/restaurant.jpgrestaurantrestauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/golds-gym-logo.pngGold's Gym logogolds-gym-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/features-of-IntouchCheck-InspectionSoftware.pngFeatures of IntouchCheck inspection softwarefeatures-of-IntouchCheck-InspectionSoftwarehttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/automation-hub-by-Intouch-cx-platform-01.pngUse automations to drive operational efficiencyautomation-hub-by-Intouch-cx-platform-01https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/jersey-mikes-logo.pngJersey Mike's logojersey-mikes-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.pngTestimonial by Andrew Balchin, Program Manager at Parkland Corporationparkland-testimonial-quote-intouch-checkhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/inspection-checklist.pngLearn how IntouchCheck® can help you improve operational efficiencies.inspection-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/operational-checklists/create-a-checklist.pngOur intuitive and user-friendly drag-and-drop checklist editor helps you build digital checklists on-the-fly.create-a-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.pngParkland logoparkland-logo2026-07-10https://www.intouchinsight.com/blog/how-to-improve-hotel-operationshttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-hotel-operations.pnghow-to-improve-hotel-operationshow-to-improve-hotel-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-24https://www.intouchinsight.com/blog/holiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/holiday-shopping-black-friday-collecting-feedback.jpgholiday-shopping-black-friday-collecting-feedbackholiday-shopping-black-friday-collecting-feedbackhttps://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpgnew-cars-electric-vehicles-and-insurance-coveragenew-cars-electric-vehicles-and-insurance-coveragehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/new/may-2023-consumer-data.jpgmay-2023-consumer-datamay-2023-consumer-datahttps://www.intouchinsight.com/hubfs/images/blog/breakfast-pizza-drive-thru.jpgbreakfast-pizza-drive-thrubreakfast-pizza-drive-thru2023-09-14https://www.intouchinsight.com/blog/the-customer-experience-landscape-interview-with-jim-tincher-part-1https://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.pngInterview with Jim TincherInterview with Jim Tincherhttps://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.pngThe Right Approach to CX Interview with Jim Tincher Part 2The Right Approach to CX Interview with Jim Tincher Part 2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.pngHow to create a CX approach for maximum impact [whitepaper]How to create a CX approach for maximum impact [whitepaper]https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.pngDesigning-a-World-Class-CX-Approach-coverDesigning-a-World-Class-CX-Approach-coverhttps://www.intouchinsight.com/hubfs/iStock-526149707.jpgiStock-526149707iStock-526149707https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-together2024-01-19https://www.intouchinsight.com/blog/mystery-shopping-innovation-in-retailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-using-in-store-kiosk.jpgCustomer using a digital kiosk in-storecustomer-using-in-store-kioskhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-retailers-feature-image.jpgThe different types of mystery shopping audit programs for Retailersmystery-shopping-for-retailers-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-technology-trends-from-consumer-perception-survey-data.jpgThe latest retail technology trends according to Intouch Insight's consumer perception survey dataretail-technology-trends-from-consumer-perception-survey-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/innovation-in-retail.jpgMystery Shopping for Innovation in Retailinnovation-in-retail2026-07-28https://www.intouchinsight.com/blog/make-the-most-of-your-mystery-shopping-budgethttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/the-many-types-of-mystery-shopping.jpgThe many types of mystery shoppingthe-many-types-of-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/launching-a-mystery-shopping-program.jpgLaunching a mystery shopping 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Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/ai-technology-and-online-shopping.jpgData on consumers' usage of AI technology while online shoppingai-technology-and-online-shopping2024-07-23https://www.intouchinsight.com/press-releases/2025-c-store-trends-reporthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/convenience-store-trends-report-2025.pngDownload the annual convenience store trends report 2025 by Intouch Insightconvenience-store-trends-report-2025https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 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Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/press-releases/consumer-survey-signals-pre-covid-patterns/https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Changes%20in%20Consumer%20Habits%20Report%202021%20-%20Restaurant%20Featured%20Image.pngChanges in Consumer Habits Report 2021 - Restaurant Featured ImageChanges in Consumer Habits Report 2021 - Restaurant Featured 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activities and tasks. 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youintouchcheck-inspection-software-integrationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/executive-hotels-logo.pngExecutive Hotels & Resortsexecutive-hotels-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Analyze.pngIntouchCheck-Inspection-Software-AnalyzeIntouchCheck-Inspection-Software-Analyzehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/foolproof-sop-checklist-blog-feature-image.jpgEverything you need to know on creating a foolproof SOP checklistfoolproof-sop-checklist-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/intouchcheck-google-app.pngDownload the IntouchCheck® android appintouchcheck-google-apphttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/IntouchCheck-Inspection-Software-form-editor.pngOur drag-and-drop checklist editor is user-friendly.IntouchCheck-Inspection-Software-form-editorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/retail-floor-safety-slip-and-fall-risk-prevention-blog-feature.jpgHow can retailers improve floor safety and prevent slip-and-fall risks?retail-floor-safety-slip-and-fall-risk-prevention-blog-featurehttps://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Use-on-Mobile.pngIntouchCheck-Inspection-Software-Use-on-MobileIntouchCheck-Inspection-Software-Use-on-Mobilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/Check%20Feature%20Image-min.jpgIntouchCheck featured imageCheck Feature Image-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/c-store-compliance-digital-checklists.jpgImproving C-Store Management Compliance with Digital Checklistsc-store-compliance-digital-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.pngParkland 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compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/seelevel-reports/2020-QSR-Drive-Thru-Study_unmasked.jpg2020-QSR-Drive-Thru-Study_unmasked2020-QSR-Drive-Thru-Study_unmaskedhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/seelevel-reports/QSR-drive-thru-study-2020.pngQSR-drive-thru-study-2020QSR-drive-thru-study-20202022-06-10https://www.intouchinsight.com/blog/coffee-customers-are-thirsty-for-morehttps://www.intouchinsight.com/hubfs/images/blog/new/how-can-you-be-consumers-go-to.jpghow-can-you-be-consumers-go-tohow-can-you-be-consumers-go-tohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg2023-cstore-report2023-cstore-reporthttps://www.intouchinsight.com/hubfs/images/blog/new/coffee-consumer-comments.jpgcoffee-consumer-commentscoffee-consumer-commentshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery 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Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/third-party-delivery-pizza-trends.jpgthird-party-delivery-pizza-trendsthird-party-delivery-pizza-trends2026-08-06https://www.intouchinsight.com/press-releases/intouch-insight-announces-q32021-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-01https://www.intouchinsight.com/press-releases/intouch_insight_announces_q2_resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-10-06https://www.intouchinsight.com/solutions/convenience-store-customer-experience/https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp4/medium.jpgWhy Food Order Accuracy Shapes Delivery vs PickupCameron Watt, President and CEO of Intouch Insight, explains how inaccurate orders, cold food, and poor delivery experiences push customers to choose pickup instead as a way to feel more in control. Watch the video below of his take on this, presented at FSTEC 2025.https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-food-order-accuracy-shapes-delivery-vs-pickup.mp434nonofoodorderaccuracyFSTECthirdpartydeliveryfirstpartydeliveryfooddeliveryfoodpickuphttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4/medium.jpgA video testimonial by Patrick Palmer, Sr. Marketing & Communications Leader, Substance Collective.substance-collective-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-testimonial-full.mp4120nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4/medium.jpgA video testimonial by Andrew Balchin, Parkland Corporation.parkland-testimonial-fullhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-testimonial-full.mp4118nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/why-many-in-house-deliveries-depend-on-third-party-operators.mp4/medium.jpgWhy Many In House Deliveries Depend on Third Party OperatorsCameron Watt, President and CEO of Intouch Insight, explains how there is a twist to in-house delivery and how it is being fulfilled by third-party operators. 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customer experience and operational efficiency.substance-collective-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/cx-platform.pngGet a 360° view of all your CX initiatives and programs.cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/gas-convenience-store.jpgGas & convenience storegas-convenience-storehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurants-vs-cstores-for-food-delivery.jpgRestaurants vs. c-stores in food deliveryrestaurants-vs-cstores-for-food-deliveryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premise-study-thumbnail.jpgDownload the annual on-premises study report by Intouch Insighton-premise-study-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/kum&go-logo.pngKum & Go logokum&go-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/operational-audits.pngPerform operational audits across c-stores locations to improve back-end operations.operational-auditshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/quickchek-logo.pngQuick Chek logoquickchek-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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store.mystery-shopping-in-c-storehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpgDownload the 2025 Third-Party Delivery Reportthird-party-delivery-report-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-for-c-stores/digital-inspection-and-checklists.pngPerform digital audits, inspections and checks to improve operational efficiency across your convenience stores.digital-inspection-and-checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cstore-trends-report-2026-blog-feature-image.jpgC-Store Trends Report 2026: The 6 Trends Shaping The Convenience Industrycstore-trends-report-2026-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/suncor-energy-logo.pngSuncor Energy 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Platformintouch-insight-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4125nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-platform/cx-intelligence-platform-by-intouch-insight.pngCX Intelligence Platform by Intouch Insightcx-intelligence-platform-by-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/intouch-core-platform/CX-platform-white-glove-approach.pngCX-platform-white-glove-approachCX-platform-white-glove-approachhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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technicians can perform tasks without any back and forth. documentation-record-keepinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpgVideo tutorial on how IntouchCheck® can help you achieve operational efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpgIntouchCheck® Enhanced Logiccheck-end-user-enhanced-logichttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpgproduct-feature-blog-data-multiple-condition-2product-feature-blog-data-multiple-condition-2https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.pngTestimonial by Andrew Balchin, Program Manager at Parkland Corporationparkland-testimonial-quote-intouch-checkhttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/overview.pngGet a complete overview of all service requests with IntouchCheck®overviewhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-temperature-question.jpgA frontline employee using a mobile device to complete a temperature check, representing real-time data capture in IntouchCheck.product-feature-blog-temperature-questionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/real-time-status-tracking.pngTrack the status of tasks and create employee accountability at the same time.real-time-status-trackinghttps://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for IntouchCheckproduct-feature-thermapen-for-IntouchCheckhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/field-service/performance-metrics.pngGet a comprehensive view of your field service operation's performance using reports and dashboards.performance-metricshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpgHow to add addition instructions to your checklist on IntouchCheck®adding-additional-instructions-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorial2026-07-10https://www.intouchinsight.com/blog/alpaca-chicken-video-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4/medium.jpgA video testimonial by Jordan Taylor, Director of Training, Alpaca ChickenSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-video-testimonial.mp4114nonoIntouchInsightvideomysteryshoppingAlpacaChickenClienttestimonialmysteryshoppingvideoinsightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-feature-image.jpgSee how Shake Shack leveraged guest insights through mystery shopping for smarter packaging.shake-shack-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/substance-collective-thumbnail-blog-min.jpgSee How Intouch Insight Boosts Retail Merchandising For a Global CPG Brandsubstance-collective-thumbnail-blog-minhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-feature-image.jpgDiscover how Bushwood Investments strengthened sales and guest experience at its Jimmy John’s locations using Intouch Insight’s mystery shopping program.jimmy-johns-testimonial-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/alpaca-chicken-blog-feature-image.pngSee how Alpaca Chicken used Intouch Insight’s video mystery shopping insights to uncover QA gaps and elevate the customer experience.alpaca-chicken-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22026-03-10https://www.intouchinsight.com/blog/mystery-shopping-vs-operational-audits-key-differenceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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QSRstypes-of-mystery-shopping-audit-programs-feature-imagehttps://www.intouchinsight.com/hubfs/images/blog/Unlock%20restricted%20access%20with%20Operational%20Audits.pngUnlock restricted access with Operational AuditsUnlock restricted access with Operational Auditshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/images/blog/Mystery%20Shopping%20and%20Operational%20Audits%20-%20Our%20two-pronged%20approach%20to%20improving%20customer%20experience.pngMystery Shopping and Operational Audits - Our two-pronged approach to improving customer experienceMystery Shopping and Operational Audits - Our two-pronged approach to improving customer experience2026-07-15https://www.intouchinsight.com/press-releases/q3-2018-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-23https://www.intouchinsight.com/press-releases/mysteryshopacquisitionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2016-06-16https://www.intouchinsight.com/what-we-do/cx-platform/pricing/https://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/petro-convenience/highs.pnghighshighshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/retail/beer-store.pngbeer-storebeer-storehttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/grocery/mothers-market.pngmothers-marketmothers-markethttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkerskitchen.pngparkerskitchenparkerskitchenhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/press-releases/intouch-insight-2018-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22020-09-23https://www.intouchinsight.com/blog/infographic-checklist-manage-businesshttps://www.intouchinsight.com/hubfs/infographic-checklists-business.pnginfographic-checklists-businessinfographic-checklists-businesshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4109nonohttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4/medium.jpgIntouch Insight CX Platformintouch-insight-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-cx-platform.mp4125nonohttps://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/intouch-cx-intelligence-platform.pngIntouch CX Intelligence Platform helps you align your operations to deliver on customer 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Whitehttps://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpgrestaurant-customer-experiencerestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/CX-executive-search.jpgCX-executive-searchCX-executive-searchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-retention.jpgCustomer retention matterscustomer-retentionhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Images/Social%20Media/Retail%20Dive%203Is%20of%20CX%20-%20Twitter%20v2-2.pngRetail Dive 3Is of CX - Twitter v2-2Retail Dive 3Is of CX - Twitter 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2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/text-analytics-by-intouch-cx-platform.pngtext-analytics-by-intouch-cx-platformtext-analytics-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/trigger-action-using-sentiment.pngtrigger-action-using-sentimenttrigger-action-using-sentimenthttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/sentiment-word-cloud-by-intouch-cx-platform.pngsentiment-word-cloud-by-intouch-cx-platformsentiment-word-cloud-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-analytics/fr/sentiment-analysis-intouch-cx-platform.pngsentiment-analysis-intouch-cx-platformsentiment-analysis-intouch-cx-platform2023-09-15https://www.intouchinsight.com/press-releases/parkers-selects-intouch-insights-new-customer-experience-management-softwarehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/blog/transforming-cx-how-mystery-shopping-feedback-survey-and-reputation-management-work-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/impact-of-mystery-shopping-on-customer-feedback-survey.jpgimpact-of-mystery-shopping-on-customer-feedback-surveyimpact-of-mystery-shopping-on-customer-feedback-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-survey-reputation-management.jpgMeasuring the quality and effectiveness of customer 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Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-together2026-08-03https://www.intouchinsight.com/bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty 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displaying approval workflow settings with configurable approval conditions, user groups, and a randomization percentage for quality assurance audit reviews.product-feature-blog-randomizationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cx-software-features.jpgMust-have CX software featurescx-software-featureshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-kpis.jpgWhat are the customer experience KPIs to measure and result in and ROIcustomer-experience-measurement-kpishttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-restaurant-kpis.jpgWhat are the essential restaurant KPIscustomer-experience-restaurant-kpis2026-06-23https://www.intouchinsight.com/blog/convenience-stores-in-2021https://www.intouchinsight.com/hubfs/images/blog/Consumer-Behavior-&-COVID-Adjustments-in-Convenience-Stores.pngConsumer-Behavior-&-COVID-Adjustments-in-Convenience-StoresConsumer-Behavior-&-COVID-Adjustments-in-Convenience-Storeshttps://www.intouchinsight.com/hubfs/images/blog/Key-observations-for-convenience-stores-uncovered-by-Inotuch-Insight.pngKey-observations-for-convenience-stores-uncovered-by-Inotuch-InsightKey-observations-for-convenience-stores-uncovered-by-Inotuch-Insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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RGB-2https://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch-insight-news.pngIntouch-insight-newsIntouch-insight-newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2022-06-20https://www.intouchinsight.com/press-releases/intouch-insight-to-acquire-a-customer-experience-measurement-companyhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2020-09-23https://www.intouchinsight.com/press-releases/ipsgbuyandsellhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-15https://www.intouchinsight.com/blog/reduce-overtime-with-mobile-formshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/blog/how-to-improve-workplace-safety.pnghow-to-improve-workplace-safetyhow-to-improve-workplace-safetyhttps://www.intouchinsight.com/hubfs/images/blog/reduce-overtime-with-mobile-forms.pngreduce-overtime-with-mobile-formsreduce-overtime-with-mobile-forms2024-08-06https://www.intouchinsight.com/press-releases/q2-2024-financial-resultshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-08-21https://www.intouchinsight.com/press-releases/intouch-insight-grants-stock-optionshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/intouch-insight-featured-news.pngintouch-insight-featured-newsintouch-insight-featured-newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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Download your copy now.2025-third-party-delivery-report-mock-uphttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-third-party-delivery-feature-image.jpgDownload the 2nd Edition of the Third-Party Delivery Study2025-third-party-delivery-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/logos/grubhub-logo.pngGrubhub logogrubhub-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-deliver-takeaway-timing.pngSee how third-party delivery partners stack up on promised vs. actual delivery times.third-party-deliver-takeaway-timing2026-07-10https://www.intouchinsight.com/press-releases/customer-experience-management-kum-and-gohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22017-01-11https://www.intouchinsight.com/resources/customer-experience-toolkit/https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-09-09-34-49-PM.pngBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMBanner Creative - Website 2020-Sep-08-2020-09-09-34-49-PMhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/guiding-cx-principles.jpgLearn the Intouch Insight approach to CX managementguiding-cx-principleshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/cx-in-practice.jpgLearn how to pick the right cx toolcx-in-practicehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Screen%20Shot%202020-09-15%20at%202.29.38%20PM.pngScreen Shot 2020-09-15 at 2.29.38 PMScreen Shot 2020-09-15 at 2.29.38 PMhttps://www.intouchinsight.com/hubfs/Images/website-pages/resources/2022/cx-toolkit/customer-experience-measurement-tools.jpgLearn about cx measurement tools available to youcustomer-experience-measurement-tools2026-04-090.8https://www.intouchinsight.com/fr/what-we-do/cx-platform/automationhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/location-level-dashboards-and-reports.pnglocation-level-dashboards-and-reportslocation-level-dashboards-and-reportshttps://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/address-issues-using-automation-hub.pngaddress-issues-using-automation-hubaddress-issues-using-automation-hubhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/automation-hub-by-intouch-cx-platform.pngautomation-hub-by-intouch-cx-platformautomation-hub-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-11-12-23-88-PM.pngBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMBanner Creative - Website 2020-Sep-08-2020-11-12-23-88-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/fr/identify-areas-for-investigation.pngidentify-areas-for-investigationidentify-areas-for-investigation2023-09-15https://www.intouchinsight.com/press-releases/q1financialshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22016-06-16https://www.intouchinsight.com/blog/4-tips-to-strengthen-brand-reputationhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/challenger-brands-for-drive-thru.jpgDrive-thru customer at QSR - how to be a challenger brandchallenger-brands-for-drive-thruhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/4-tips-for-managing-brand-reputation.jpg4-tips-for-managing-brand-reputation4-tips-for-managing-brand-reputationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/drive-thru-checklist-blog-feature-image.pngdrive-thru-checklist-blog-feature-imagedrive-thru-checklist-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2024-12-06https://www.intouchinsight.com/blog/cx-leaders-customer-centric-organization-tipshttps://www.intouchinsight.com/hubfs/cem-score-cards-laptop.pngcem-score-cards-laptopcem-score-cards-laptophttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpgLatest Customer Experience Insights for Multi-location Businessesnewest-customer-experience-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-09https://www.intouchinsight.com/what-we-do/inspection-software/retail-operations/https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/quickchek-logo.pngQuickChek logoquickchek-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/golds-gym-logo.pngGold's Gym logogolds-gym-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/product-promotions-and-recall.pngSupport your teams during sampling activities and product recalls with digital checklists.product-promotions-and-recallhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/adding-additional-instructions-checklist.jpgHow to add addition instructions to your checklist on IntouchCheck®adding-additional-instructions-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic.jpgIntouchCheck® Enhanced Logiccheck-end-user-enhanced-logichttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-temperature-question.jpgA frontline employee using a mobile device to complete a temperature check, representing real-time data capture in IntouchCheck.product-feature-blog-temperature-questionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/saq-logo.pngSAQ logosaq-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/safety-compliance.pngEnforce standard operating procedures for optimal health and safety compliance.safety-compliancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/retail.jpgretailretailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouchcheck-overview-thumbnail.jpgVideo tutorial on how IntouchCheck® can help you achieve operational efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for IntouchCheckproduct-feature-thermapen-for-IntouchCheckhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/retail-store-opening-checklist.pngStreamline opening and closing procedures using digital checklists for all stores.retail-store-opening-checklisthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.pngSobeys logosobeys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software-features/IntouchCheck-inspection-software-results-over-time.pngIdentify areas of improvementIntouchCheck-inspection-software-results-over-timehttps://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/cleaning-and-maintenance.pngAccess cleanliness scores for key areas and track month-to-month progress to drive improvements.cleaning-and-maintenancehttps://www.intouchinsight.com/hubfs/website/intouch-insight/retail-operations/inventory-control-and-merchandising.pngMonitor stock display and adherence to standard operating procedures using mobile checklists.inventory-control-and-merchandisinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.pngParkland logoparkland-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-admin-best-practices.jpgVideo tutorial on best practices for IntouchCheck® admin users.check-admin-best-practiceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/intouch-check-admin-tutorial.jpgVideo tutorial for IntouchCheck® admin usersintouch-check-admin-tutorialhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/parkland-testimonial-quote-intouch-check.pngTestimonial by Andrew Balchin, Program Manager at Parkland Corporationparkland-testimonial-quote-intouch-checkhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-data-multiple-condition-2.jpgproduct-feature-blog-data-multiple-condition-2product-feature-blog-data-multiple-condition-22026-07-10https://www.intouchinsight.com/blog/infographic-great-mystery-shopperhttps://www.intouchinsight.com/hubfs/images/blog/mystery-shopping-process.pngmystery-shopping-processmystery-shopping-processhttps://www.intouchinsight.com/hubfs/images/blog/new/demystifying-mystery-shoppers.jpgdemystifying-mystery-shoppersdemystifying-mystery-shoppershttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/3-essential-features-of-modern-mystery-shopping.png3-essential-features-of-modern-mystery-shopping3-essential-features-of-modern-mystery-shoppinghttps://www.intouchinsight.com/hubfs/infographic-suggestions-for-mystery-shoppers.pnginfographic-suggestions-for-mystery-shoppersinfographic-suggestions-for-mystery-shoppershttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/suggestions-mystery-shopper.pngsuggestions-mystery-shoppersuggestions-mystery-shopperhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-28https://www.intouchinsight.com/blog/why-mobile-forms-trump-paper-formshttps://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/images/blog/why-mobile-forms-trump-paper-forms.pngwhy-mobile-forms-trump-paper-formswhy-mobile-forms-trump-paper-formshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/restaurant-checklists-improve-performance.jpgrestaurant-checklists-improve-performancerestaurant-checklists-improve-performancehttps://www.intouchinsight.com/hubfs/images/blog/mobile-checklists-improve-retail-execution.pngmobile-checklists-improve-retail-executionmobile-checklists-improve-retail-executionhttps://www.intouchinsight.com/hubfs/images/image-cta-banners/inspection-software-essential-guide.pnginspection-software-essential-guideinspection-software-essential-guidehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2023-11-24https://www.intouchinsight.com/blog/latest-customer-experience-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/newest-customer-experience-insights.jpgLatest Customer Experience Insights for Multi-location Businessesnewest-customer-experience-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/customer-experience-measurement-strategies.jpgWays to improve your customer experience measurement strategycustomer-experience-measurement-strategieshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-customer-experience.jpgHow to improve customer customer experience in restaurantsrestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/service-rated-friendly-stats.pngStatistics for when service was rated friendly compared to when it was notservice-rated-friendly-stats2026-07-28https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-change-to-executive-teamhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2021-05-25https://www.intouchinsight.com/what-we-do/mystery-shopping-services/https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation-2.mp4/medium.jpgA video compilation of what our clients say about us.A curated video of client testimonials from QSRs, retailers, convenience stores, and CPG brands. Hear how operators use Intouch Insight’s mystery shopping, digital checklist and inspection software, and survey tools to strengthen operations and elevate the customer experience.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/client-testimonial-compilation-2.mp4153nonoclienttestimonialcustomerfeedbacktoolDigitalChecklistIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp4/medium.jpgIntouchShop® Mystery Shopping ServicesIntouch’s Mystery Shopping services help businesses measure key aspects of their operations through third-party feedback. With IntouchShop®, multi-location brands get the complete, unbiased picture of brand performance at every location by measuring the service provided against the standards that were set.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-insight-mystery-shopping-services.mp497nonomystery shopping companymystery shoppingmystery shopping programmystery shopping serviceshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/safeway-logo.pngSafeway logosafeway-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/substance-collective.jpgSubstance Collective, a strategy, design, and marketing firm, collaborated with Intouch Insightsubstance-collectivehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-shoppers-choice-2026.pngWinner of the Mystery Shopping Professionals Association (MSPA) America Shoppers' Choice Award 2026mspa-shoppers-choice-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/third-party-delivery-report-tile.jpgDownload the 2025 Third-Party Delivery Reportthird-party-delivery-report-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/metro-logo.pngMetro logometro-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/muchoburrito-logo.pngMucho Burrito logomuchoburrito-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/marcos-pizza.jpgIntouch Insight helps Authentic Pizza of Florida LLC, the Florida area representative for Marco’s Pizzamarcos-pizzahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sofresh-logo.pngsofresh-logosofresh-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/fedex-logo.pngFedex logofedex-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/highs-of-baltimore.jpgHigh's of Baltimore, a convenience store chain, partnered with Intouch Insighthighs-of-baltimorehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shake-shack.jpgShake Shack partners with Intouch Insightshake-shackhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/employee-training-programs.pngMeasure the impact of employee training programs with mystery shoppingemployee-training-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/greenbook-directory-feature-expert.pngIntouch Insight listed as featured expered on Greenbook Directorygreenbook-directory-feature-experthttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sobeys-logo.pngSobeys logosobeys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/insights-platform.pngIntouch Insight on Insights Platforminsights-platformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/beer-store-logo.pngBeer Store logobeer-store-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/customer-service-program.pngmeasure customer service standards with mystery shopping customer-service-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mothers-market-kitchen-logo.pngMother's Market & Kitchen logomothers-market-kitchen-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/2025-drivethru-study-website-tile.jpgDownload the 2025 Aunnual Drive-thru Study by Intouch Insight.2025-drivethru-study-website-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/page-tile-thumbnails-400x300.jpgAn illustration of a petro-convenience station with the title "Convenience Store Trends Report: C-store Trends Shaping 2026".page-tile-thumbnails-400x300https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/parkland-logo.pngParkland logoparkland-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/a&w-logo.pngA&W logoa&w-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/grocery-mystery-shopping-programs-improve-cx-blog-feature.jpgUsing Grocery Mystery Shopping to improve customer experiencegrocery-mystery-shopping-programs-improve-cx-blog-featurehttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/compliance-programs.pngMonitor compliance with regulations pertaining to age-restricted products or services, using mystery shopping.compliance-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/manchuwok-logo.pngManchuWOK logomanchuwok-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mty-logo.pngMTY Groupmty-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/franchise-audit.pngensure uniform customer experiences across all franchise locations with mystery shopping.franchise-audithttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/mrsub-logo.pngMr. Sub logomrsub-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/7-eleven-logo.png7-eleven logo7-eleven-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/elephant-castle-logo.pngElephant & Castle logoelephant-castle-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/sushi-shop-logo.pngSushi Shop logosushi-shop-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/track-every-customer-touchpoint.pngTrack and optimize every customer touchpoint.track-every-customer-touchpointhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/arbys-logo.pngArby's logoarbys-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/tacotime-logo.pngTacotime logotacotime-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/on-premises-2026-tile.jpgDownload the 2026 QSR On-Premises Experiences Studyon-premises-2026-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/quirks-media.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediaquirks-mediahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/heritage-partners.jpgHeritage Partners Group that owns 60 Wendy's locations and 39 Papa John's locations in four US states, trusts Intouch Insightheritage-partnershttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/alpaca-chicken-homepage.jpgAlpaca Chicken partnered with Intouch Insightalpaca-chicken-homepagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/mspa-elite-2026.pngIntouch Insight is an elite member of the Mystery Shopping Professionals Association (MSPA).mspa-elite-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/canadian-tire-logo.pngCanadian Tire logocanadian-tire-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/specialty-beverage-trends.jpgThe beverage trends shaping specialty drinksspecialty-beverage-trendshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/parkland.jpgParkland Corporation works Intouch Insightparklandhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/the-2026-pizza-delco-tile.pngDownload the 2026 Pizza Delivery and Carryout Studythe-2026-pizza-delco-tilehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/emex-tile-2026.jpgThe 2026 Annual Emerging Experiences Report: The State of Mobile Order Ahead in Partnership with QSRemex-tile-2026https://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/competitor-shop-programs.pnggain competitive intelligence by evaluating strategies your competitors are using.competitor-shop-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/jimmy-johns.jpgBushwood Investments LLC, a Jimmy John's franchise group, partnered with Intouch Insight.jimmy-johnshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/suncor-energy-logo.pngSuncor Energy logosuncor-energy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/multi-channel-exp-program.pngevaluate multi-channel experience with mystery shoppingmulti-channel-exp-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/qsr-restaurants.jpgIntouch Insight has partnered with 4 of the top 10 and 19 of the top 50 QSR chainsqsr-restaurantshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/shopper-insights-top-company-2024.pngIntouch Insight is listed as a top Shoppers' Insights Company by Quirks Mediashopper-insights-top-company-2024https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/orange-theory-logo.pngOrange Theory Fitnessorange-theory-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/mystery-shopping/IntouchShop%E2%84%A2_Mystery_Shopping_Services.pngIntouchShop™_Mystery_Shopping_ServicesIntouchShop™_Mystery_Shopping_Services2026-07-100.9https://www.intouchinsight.com/press-releases/drive-thru-study-2025-press-releasehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-image2025-10-01https://www.intouchinsight.com/blog/the-right-approach-to-customer-experience-jim-tincher-interview-part-2https://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.pngDesigning-a-World-Class-CX-Approach-coverDesigning-a-World-Class-CX-Approach-coverhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.pngHow to create a CX approach for maximum impact [whitepaper]How to create a CX approach for maximum impact [whitepaper]https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/Chart_01-1.jpgChart_01-1Chart_01-1https://www.intouchinsight.com/hubfs/iStock-532121534.jpgiStock-532121534iStock-532121534https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.pngThe Right Approach to CX Interview with Jim Tincher Part 2The Right Approach to CX Interview with Jim Tincher Part 2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-blog2024-01-19https://www.intouchinsight.com/blog/competitive-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-for-automotive-brands-feature-image.jpgThe ideal automotive mystery shopping programs to measure and improve your customer experience.mystery-shopping-for-automotive-brands-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-08-04https://www.intouchinsight.com/blog/operations-team-customer-experience-managementhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/new-cars-electric-vehicles-and-insurance-coverage.jpgnew-cars-electric-vehicles-and-insurance-coveragenew-cars-electric-vehicles-and-insurance-coveragehttps://www.intouchinsight.com/hubfs/images/blog/humanizing-the-customer-experience.jpghumanizing-the-customer-experiencehumanizing-the-customer-experiencehttps://www.intouchinsight.com/hubfs/cem-score-cards-laptop.pngcem-score-cards-laptopcem-score-cards-laptophttps://www.intouchinsight.com/hubfs/images/blog/Business-professionals-shaking-hands-customer-experience.jpgBusiness-professionals-shaking-hands-customer-experienceBusiness-professionals-shaking-hands-customer-experience2023-12-15https://www.intouchinsight.com/what-we-do/cx-platform/survey-tool-features/https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/why-intouch.pngLearn what are customers say about IntouchSurvey®why-intouchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/post-transaction.pngGather customer feedback immediately after key moments of interaction.post-transactionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/feedback-form.pngGet feedback from your customers to improve your service.feedback-formhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-header.pngDesigned with powerful features to simplify your survey rollouts.survey-headerhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/beer-store-logo.pngBeer Store logobeer-store-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/customer-effort-score-surveys.pngUnderstand how much effort customer has to make to get what they need from your brand.customer-effort-score-surveyshttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-distribution.pngSend surveys via five different ways that suit your customerssurvey-distributionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/reputation-management/retail.jpgretailretailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/reporting.pngGet in-depth insights into what your customers like about your brand and what not.reportinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/highs-logo.pngHigh's logohighs-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-intelligence.pngLeverage built-in intelligence to ask the right questions and uncover valuable insights.survey-intelligencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/edo-japan-logo.pngEdo Japan logoedo-japan-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/survey-personalization.pngDesign surveys to reflect your brand including, colours, logo, url etc.survey-personalizationhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/csat-survey.pngMeasure customer satisfaction with ease.csat-surveyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.pngOpa of Greece logoopa-of-greece-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-survey/nps-survey.pngLearn if customers are willing to recommend your brand to their freinds or colleagues.nps-survey2026-07-10https://www.intouchinsight.com/fr/what-we-do/inspection-software/https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4/medium.jpgIntouchCheck™ Inspection SoftwareIntouchCheck™, is a robust inspection checklists & forms software solution that streamlines and simplifies the implementation, execution and review of mobile checklists, audits and inspections across multiple locations.https://www.intouchinsight.com/hubfs/Intouch-Product-Overviews/product-videos/intouch-check-inspection-software.mp4109nonohttps://www.intouchinsight.com/hubfs/Images/website-pages/check/manchuwok_.pngmanchuwok_manchuwok_https://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-inspection-software-go-digital.pngIntouchCheck-inspection-software-go-digitalIntouchCheck-inspection-software-go-digitalhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/banff-hospitality.pngbanff-hospitalitybanff-hospitalityhttps://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Monitor.pngIntouchCheck-Inspection-Software-MonitorIntouchCheck-Inspection-Software-Monitorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-Inspection-Software-form-editor.pngIntouchCheck-Inspection-Software-form-editorIntouchCheck-Inspection-Software-form-editorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/inspection-software/fr/IntouchCheck-inspection-software-follow-ups.pngIntouchCheck-inspection-software-follow-upsIntouchCheck-inspection-software-follow-upshttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/mspa-shoppers-insights.pngmspa-shoppers-insightsmspa-shoppers-insightshttps://www.intouchinsight.com/hubfs/Images/website-pages/check/IntouchCheck-Inspection-Software-Build.pngIntouchCheck-Inspection-Software-BuildIntouchCheck-Inspection-Software-Buildhttps://www.intouchinsight.com/hubfs/Images/website-pages/client-logos/parkland%20fuel.pngparkland 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Insight Audit IconIntouch Insight Audit Iconhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/retail/beer-store.pngbeer-storebeer-storehttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Capture%20Icon.svgIntouch Insight Capture IconIntouch Insight Capture Iconhttps://www.intouchinsight.com/hubfs/Logo-White.pngLogo-WhiteLogo-Whitehttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Shop%20Icon.svgIntouch Insight Shop IconIntouch Insight Shop Iconhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/papa_murphys.pngpapa_murphyspapa_murphyshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Images/website-pages/about/stand-out-in-a-crowd.pngstand-out-in-a-crowdstand-out-in-a-crowdhttps://www.intouchinsight.com/hubfs/Images/website-pages/check/sofresh_.pngsofresh_sofresh_https://www.intouchinsight.com/hubfs/Images/website-pages/about/growth-banner.pnggrowth-bannergrowth-bannerhttps://www.intouchinsight.com/hubfs/Images/website-pages/about/intouch-super-logo.pngintouch-super-logointouch-super-logohttps://www.intouchinsight.com/hubfs/Images/website-pages/check/tacotime_.pngtacotime_tacotime_https://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Check%20Icon.svgIntouch Insight Check IconIntouch Insight Check Iconhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/restaurant/manchu_wok.pngmanchu_wokmanchu_wokhttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20Survey%20Icon.svgIntouch Insight Survey IconIntouch Insight Survey Iconhttps://www.intouchinsight.com/hubfs/Images/website-pages/industry-pages/hospitality/executive-hotels.pngexecutive-hotelsexecutive-hotelshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/about/hands-with-pieces.pnghands-with-pieceshands-with-pieceshttps://www.intouchinsight.com/hubfs/images/logos/Intouch%20Insight%20LiaCX%20Icon.svgIntouch Insight LiaCX IconIntouch Insight LiaCX Icon2023-11-21https://www.intouchinsight.com/blog/how-to-create-a-cx-approach-for-maximum-impact-white-paperhttps://www.intouchinsight.com/hubfs/Interview%20with%20Jim%20Tincher.pngInterview with Jim TincherInterview with Jim Tincherhttps://www.intouchinsight.com/hubfs/Outdoor-brunch-with-friends.jpgOutdoor-brunch-with-friendsOutdoor-brunch-with-friendshttps://www.intouchinsight.com/hubfs/Designing-a-World-Class-CX-Approach-cover.pngDesigning-a-World-Class-CX-Approach-coverDesigning-a-World-Class-CX-Approach-coverhttps://www.intouchinsight.com/hubfs/How%20to%20create%20a%20CX%20approach%20for%20maximum%20impact%20%5Bwhitepaper%5D.pngHow to create a CX approach for maximum impact [whitepaper]How to create a CX approach for maximum impact [whitepaper]https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/The%20Right%20Approach%20to%20CX%20Interview%20with%20Jim%20Tincher%20Part%202.pngThe Right Approach to CX Interview with Jim Tincher Part 2The Right Approach to CX Interview with Jim Tincher Part 22023-12-15https://www.intouchinsight.com/blog/csat-mystery-shoppinghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/cem-score-cards.pngcem-score-cardscem-score-cardshttps://www.intouchinsight.com/hubfs/Mystery%20shopping%20&%20Customer%20Satisfaction%20surveys--1.pngMystery shopping & Customer Satisfaction surveys--1Mystery shopping & Customer Satisfaction surveys--1https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/mystery-shopping-essential-guide.pngmystery-shopping-essential-guidemystery-shopping-essential-guidehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-11-28https://www.intouchinsight.com/blog/mystery-shopping-program-costhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4/medium.jpgA video testimonial by Travis Floyd, Bushwood Investments, a franchisee of Jimmy John'sSee how Intouch Insight's mystery shopping program delivers guest insights that helped Bushwood Investments, a franchisee of Jimmy John's, create a high-quality experience during every visit, at every restaurant.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/jimmy-johns-testimonial-full.mp4107nonoclienttestimonialJimmyJohn'sIntouchInsightmysteryshoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4/medium.jpgA video Testimonial by Arya Guinney, Senior Consumer Insights Analyst at Shake Shack for Intouch InsightSee how Shake Shack leveraged mystery shopping data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive growth plans with Intouch Insight.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/shake-shack-testimonial-full.mp4124nonoclient testimonialmystery shoppingIntouchInsightrestaurantshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/competitive-mystery-shopping-feature-image.jpgMystery Shopping Your Competitorscompetitive-mystery-shopping-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/parkland-thumbnail-blog.jpgSee how Parkland Corp., one of the leading petro-convenience store chains, partners with Intouch Insight to transform in-store customer experience.parkland-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insight2026-08-04https://www.intouchinsight.com/blog/get-the-most-value-out-of-your-mystery-shopping-programhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work 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tutorial on how IntouchCheck® can help you achieve operational efficiency.intouchcheck-overview-thumbnailhttps://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/highs-baltimore-thumbnail.jpghighs-baltimore-thumbnailhighs-baltimore-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/hierarchy-walk-through%20(1).jpghierarchy-walk-through (1)hierarchy-walk-through (1)https://www.intouchinsight.com/hubfs/Case%20Studies/thumbnails/beer-retailer-thumbnail.jpgbeer-retailer-thumbnailbeer-retailer-thumbnailhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/guides/thumbnails/guide-to-mystery-shopping.jpgDiscover insights in our mystery shopping guide, revealing how you can effectively measure the execution of brand service standards.guide-to-mystery-shoppinghttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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RGB-22023-11-24https://www.intouchinsight.com/blog/the-real-key-to-customer-loyaltyhttps://www.intouchinsight.com/hubfs/images/blog/Colin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0f.jpgColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fColin-Shaw-headshot_cc47ea9bc2a93a529f3e3e10793e7e0fhttps://www.intouchinsight.com/hubfs/images/blog/restaurant-customer-experience.jpgrestaurant-customer-experiencerestaurant-customer-experiencehttps://www.intouchinsight.com/hubfs/images/image-cta-banners/customer-experience-essential-guide.pngcustomer-experience-essential-guidecustomer-experience-essential-guidehttps://www.intouchinsight.com/hubfs/images/blog/colin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97e.jpgcolin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97ecolin-shaw-blog-photo_3d7bade285cc6f32f77493b94c0fe97ehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-08https://www.intouchinsight.com/blog/mystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/annual-drive-thru-study-order-accuracy-score-trend.jpgThe order accuracy trend over 2 years portrayed by Intouch Insight's Annual Drive-thru studyannual-drive-thru-study-order-accuracy-score-trendhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/cost-of-mystery-shopping-programs.jpgHow much does a mystery shopping program cost?cost-of-mystery-shopping-programshttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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Whitehttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22024-08-01https://www.intouchinsight.com/blog/visual-merchandising-planogram-compliancehttps://www.intouchinsight.com/hubfs/audit-summary-email.pngaudit-summary-emailaudit-summary-emailhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch 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Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/customer-experience-management-team.jpgcustomer-experience-management-teamcustomer-experience-management-teamhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/creating-great-mystery-shopping-evaluations.jpgHow to turn a generic mystery shopping evaluation into a great onecreating-great-mystery-shopping-evaluationshttps://www.intouchinsight.com/hubfs/audits-necessary.pngaudits-necessaryaudits-necessaryhttps://www.intouchinsight.com/hubfs/images/blog/Reputation-Management-for-Multi-Location-Based-Businesses.jpgReputation-Management-for-Multi-Location-Based-BusinessesReputation-Management-for-Multi-Location-Based-Businesseshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/improve-qsr-guest-experience-with-data.jpgHow to improve qsr guest experience with dataimprove-qsr-guest-experience-with-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/images/blog/new/how-to-choose-mystery-shopping-company.jpghow-to-choose-mystery-shopping-companyhow-to-choose-mystery-shopping-company2026-07-15https://www.intouchinsight.com/blog/employee-experiencehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/happy-barista.jpghappy-baristahappy-baristahttps://www.intouchinsight.com/hubfs/images/blog/kaleidico-26MJGnCM0Wc-unsplash.jpgkaleidico-26MJGnCM0Wc-unsplashkaleidico-26MJGnCM0Wc-unsplashhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® 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Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22023-11-30https://www.intouchinsight.com/blog/aligning-restaurants-with-the-new-normalhttps://www.intouchinsight.com/hubfs/images/blog/new/2023-cstore-report.jpg2023-cstore-report2023-cstore-reporthttps://www.intouchinsight.com/hubfs/images/image-cta-banners/2022-restaurant-trends.png2022-restaurant-trends2022-restaurant-trendshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/CiCH-fall-retail.pngCiCH-fall-retailCiCH-fall-retailhttps://www.intouchinsight.com/hubfs/images/blog/cich-restaurant-blog-hero.pngcich-restaurant-blog-herocich-restaurant-blog-herohttps://www.intouchinsight.com/hubfs/images/blog/how-petro-convenience-stores-can-prepare-for-2022.pnghow-petro-convenience-stores-can-prepare-for-2022how-petro-convenience-stores-can-prepare-for-2022https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-03-19https://www.intouchinsight.com/press-releases/q2-2018-financial-resultshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Featured%20News.pngIntouch Insight Featured NewsIntouch Insight Featured Newshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-22020-09-23https://www.intouchinsight.com/blog/qsr-drive-thru-customer-behaviorhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/voice-ai-drive-thru-suggestive-selling-data.jpgSuggestive Selling Stats for AI-led drive thru locations vs. study averagevoice-ai-drive-thru-suggestive-selling-datahttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-customer-behavior-changes-feature-image.jpgIs the Drive-Thru Customer Behavior Changing? Data Explored in the latest Drive-Thru Studydrive-thru-customer-behavior-changes-feature-imagehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/mcdonalds-taco-bell-and-the-future-of-drive-thru.jpgmcdonalds-taco-bell-and-the-future-of-drive-thrumcdonalds-taco-bell-and-the-future-of-drive-thruhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/reports/report-thumbnails/drivethru-2025-feature-image.jpgDownload the 2025 Annual Drive-thru Studydrivethru-2025-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/drive-thru-friendliness-stats.jpgSatisfaction levels when drive-thru service was friendlydrive-thru-friendliness-statshttps://www.intouchinsight.com/hubfs/images/blog/new/Blog%20Hero%20Images.jpgBlog Hero ImagesBlog Hero Images2026-08-04https://www.intouchinsight.com/what-we-do/cx-platform/automation/https://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/address-issues-using-automation-hub.pngAddress issues using automation hubaddress-issues-using-automation-hubhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/automation-hub-by-intouch-cx-platform.pngAutomation hub by Intouch CX Platformautomation-hub-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/overlays/Banner%20Creative%20-%20Website%202020-Sep-08-2020-08-44-20-84-PM.pngBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMBanner Creative - Website 2020-Sep-08-2020-08-44-20-84-PMhttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/location-level-dashboards-and-reports.pngLocation level dashboards and reportslocation-level-dashboards-and-reportshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/cx-automation/identify-areas-for-investigation.pngProactively identify areas for deeper investigationidentify-areas-for-investigation2026-04-090.8https://www.intouchinsight.com/blog/mystery-shopping-in-market-research/https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-in-market-research.jpgMystery shopping research for market researchmystery-shopping-in-market-researchhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/blog/online-mystery-shopping-digital-cx.jpgOnline Mystery Shopping the Digital Customer Experience Blog Feature Imageonline-mystery-shopping-digital-cxhttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-scores.jpgMystery Shopping Scoresmystery-shopping-scoreshttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/types-of-mystery-shopping-audit-programs-feature-image.jpgThe different types of mystery shopping audit programs for QSRstypes-of-mystery-shopping-audit-programs-feature-image2026-08-03https://www.intouchinsight.com/resources/cx-insights/retail-report-may-2020/https://www.intouchinsight.com/hubfs/Social%20Suggested%20Images/Consumer%20Habits%20Survey%20Report%20Twitter.pngConsumer Habits Survey Report TwitterConsumer Habits Survey Report Twitterhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2022-06-10https://www.intouchinsight.com/press-releases/provisional-patent-application-filing-cemhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2018-02-06https://www.intouchinsight.com/blog/tech-essentials-to-streamline-restaurant-operationshttps://www.intouchinsight.com/hubfs/images/blog/SaleemKhatri.jpgSaleemKhatriSaleemKhatrihttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/images/blog/benefits-of-restaurant-checklists-infographic.pngbenefits-of-restaurant-checklists-infographicbenefits-of-restaurant-checklists-infographichttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/restaurant-mystery-shopping-insights.jpgInsights from restaurant mystery shoppingrestaurant-mystery-shopping-insightshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/tech-to-improve-restaurant-operations_8ab756cff9d0bf2e13919a8bbf691797.jpgtech-to-improve-restaurant-operations_8ab756cff9d0bf2e13919a8bbf691797tech-to-improve-restaurant-operations_8ab756cff9d0bf2e13919a8bbf691797https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo White2024-08-08https://www.intouchinsight.com/blog/how-highs-achieves-cx-goals-with-intouchhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4/medium.jpgA video testimonial by Michele Truelove, High's.See how Intouch Insight helps High's of Baltimore achieve consistent customer experience goals year after year using IntouchCX™ Platform and IntouchShop® Mystery Shopping Services.https://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-testimonial-full.mp4118nonocustomerexperienceClientTestimonialIntouchInsightMysteryshoppingCXPlatformhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp4/medium.jpgVideo testimonial of High's of Baltimore for Intouch Insighthighs-case-studyhttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-case-study.mp468nonohttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/marcos-pizza-thumbnail-blog.jpgLearn how Intouch Insight helped Florida-based Marco's Franchisees consistently deliver exceptional customer experiences and boost franchisee engagement.marcos-pizza-thumbnail-bloghttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/testimonials/highs-thumbnail-blog.jpgA video case study on how High's of Baltimore consistently achieves customer experience goals with Intouch Insight.highs-thumbnail-bloghttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo 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It absolutely created an extra layer of value in our business model - Mike Fletcher, Authentic Pizza of Florida LLC, Marco’s Pizzamarcos-testimonial-quotehttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/product-feature-blog-temperature-question.jpgA frontline employee using a mobile device to complete a temperature check, representing real-time data capture in IntouchCheck.product-feature-blog-temperature-questionhttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/ready-to-use-templates.pngGet started in no time with ready-to-use templates.ready-to-use-templateshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/the-chopped-leaf-logo.pngThe Chopped Leaf logo the-chopped-leaf-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/resources/product-video-library/check-end-user-enhanced-logic%20(2).jpgVieo tutorial on how to create reports on IntouchCheck®check-end-user-enhanced-logic (2)https://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/checklists.pngImprove operational performance and cut costs with digital checklists.checklistshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/papa-murphy-logo.pngPapa Murphy logopapa-murphy-logohttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/centralize-operations.pngGet visibility into restaurant operations to pinpoint recurring issues.centralize-operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/restaurant-inspection/operations.pngManage both back-of-the-house and front-of-the-house operations with IntouchCheck®.operationshttps://www.intouchinsight.com/hubfs/website/intouch-insight/clients/125x125/opa-of-greece-logo.pngOpa of Greece logoopa-of-greece-logohttps://www.intouchinsight.com/hubfs/product-feature-thermapen-for-IntouchCheck.jpgProduct update thermapen for 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Platformautomation-hub-by-intouch-cx-platformhttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Hospitality.jpgHospitalityHospitalityhttps://www.intouchinsight.com/hubfs/Images/website-pages/homepage/optimized/the-all-new-2023-cx-toolkit-by-intouch-insight.pngRead the all new 2023 CX toolkit by Intouch Insightthe-all-new-2023-cx-toolkit-by-intouch-insighthttps://www.intouchinsight.com/hubfs/website/intouch-insight/cem/voice-of-customer-programs.pngListen to your customers by initiating a Voice of Customer (VoC) programvoice-of-customer-programshttps://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Grocery.jpgGroceryGroceryhttps://www.intouchinsight.com/hubfs/website/intouch-insight/cem/dashboard.pngGet a complete view of your customer experience mangement programs under one roof.dashboardhttps://www.intouchinsight.com/hubfs/website/intouch-insight/mystery-shopping/mystery-shopping-dashboard-reporting.pngmystery shopping reports & dashboardmystery-shopping-dashboard-reportinghttps://www.intouchinsight.com/hubfs/Images/website-pages/liacx/2022/Restaurant.jpgRestaurantRestauranthttps://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2026-05-25https://www.intouchinsight.com/blog/what-multi-location-businesses-should-know-about-reputation-managementhttps://www.intouchinsight.com/hubfs/website/intouch-insight/blog/mystery-shopping-feedback-surveys-rep-management-working-together.jpgHow mystery Shopping, customer Feedback, and reputation management work togethermystery-shopping-feedback-surveys-rep-management-working-togetherhttps://www.intouchinsight.com/hubfs/images/blog/reputation-management-multi-location-businesses-online-reviews-and-ratings-statistics.jpgreputation-management-multi-location-businesses-online-reviews-and-ratings-statisticsreputation-management-multi-location-businesses-online-reviews-and-ratings-statisticshttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/images/blog/new/reputation-magnagemt-blog-feature-image.jpgreputation-magnagemt-blog-feature-imagereputation-magnagemt-blog-feature-imagehttps://www.intouchinsight.com/hubfs/website/intouch-insight/about-us/sarah-beckett-intouch-insight.jpgSarah Beckett, Director of Marketing, Intouch Insightsarah-beckett-intouch-insighthttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo 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compliantSOC-logo2025-09-02https://www.intouchinsight.com/press-releases/intouch-insight-ltd.-announces-a-restructure-of-its-operations-teamhttps://www.intouchinsight.com/hubfs/images/press-release-featured-images/Intouch%20Insight%20Featured%20News%20(2).pngIntouch Insight Featured News (2)Intouch Insight Featured News (2)https://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20White.pngIntouch Insight Logo WhiteIntouch Insight Logo Whitehttps://www.intouchinsight.com/hubfs/Intouch%20Insight%20Logo%20RGB-2.pngIntouch InsightIntouch Insight Logo RGB-2https://www.intouchinsight.com/hubfs/website/intouch-insight/home/SOC-logo.pngIntouch Insight is SOC 2® compliantSOC-logo2023-03-09