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Shop your competitors

Find out where you're exceeding and falling behind with competitive mystery shops.

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Brands that rely on Intouch Insight
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Get ahead with competitive intelligence

Stop guessing what your competitors are up to. Find out what they're doing and compare results against your own.

Find your competitive edge

Gain full visibility into your competitors’ approach and industry trends so you can make informed, proactive decisions.


Better understand your market

Identify market opportunities in advance to out-perform your competitors and increase market share.

Uncover your strengths and weaknesses

Learn what differentiates your competitors and where to position your brand to provide the most value to your customers.

Access competitive intelligence at any time

Easily review and export results to share with team members. Determine your strengths and weaknesses by comparing results over time against competitors.


Additional Resources



Let's chat! Give us a call at 1-800-263-2980 ext. 8844 or complete the form linked below to speak with a product specialist.

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What Should Your Mystery Shopping Scores Be?

We've created an infographic as a guide to help you understand your mystery shopping scores. 

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Mystery Shopping Services

Talk to one of our mystery shopping program experts to learn more about how you can improve your customer experience.

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