You need an Operational Audit!
We recommend that you use an Operational Audit. The items that you are aiming to assess are best measured through an overt evaluation - meaning that staff will be aware of the evaluation although audits can be announced or unannounced (surprise). Audits are best used to evaluate your employee’s adherence to the company’s standard operating procedures on various areas.
If you would like to learn more, one of our Solutions Experts can help! Save the back and forth and book a call using the calendar booking below.