40+ years Experience
Intouch’s CX Solutions are designed based on 40+ years of hands-on expertise measuring brand service standards.
Intouch Insight CX Platform
At its core, the Intouch Insight SaaS CX platform is a business intelligence solution designed for multi-location brands that empowers you to listen to your customers, interpret the results, and act on powerful data.
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Mystery Shop & Operational Audits
Intouch Insight’s tailored mystery shopping and operational audit programs give you the unbiased insights you need to deliver consistent brand experiences, drive constant improvement and identify employee training gaps.
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IntouchCheck™ Inspection Software
Multi-locations operators use IntouchCheck™ to roll out daily operational checklists and conduct regular site inspections to ensure consistency in operations and adherence to brand standards.
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The Ultimate Customer Experience Toolkit
What's included:
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Guiding principles of customer experience management
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The most important tools for customer experience measurement and how they relate to each other
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Key elements to look for when choosing the right tools for your customer experience program