40+ years Experience
Intouch’s CX Solutions are designed based on 40+ years of hands-on expertise measuring brand service standards.
We love Intouch Insight! When we upgraded our platform a few years back, they made it an easy and seamless process. IntouchCheck™ helps us stay compliant, ensures we are operating at the highest level, and keeps everyone on our team accountable.
Intouch’s CX Platform gives Corporate a bird’s eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business processes and ensure standards are being met.
Guiding principles of customer experience management
The most important tools for customer experience measurement and how they relate to each other
Key elements to look for when choosing the right tools for your customer experience program