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Unleash your data to earn more customers, revenue, trust, insight, consistency, savings

Bring your voice of customer data to life with IntouchSurvey™. Earn back what you invest in customer experience.


IntouchSurvey™ survey tool
Trusted by brands all over
Intouch Insight Customer - High's Intouch Insight Customer - Mothers-Market Intouch Insight Customer - abc fine wine and spirits Intouch Insight Customer - Edo Japan Intouch Insight Customer - Opa Intouch Insight Customer - taco time Intouch Insight Customer - Trulieve

A survey tool to drive loyalty

Retain Existing Customers

Keep your customers coming back by digging into what they love about your brand and listening to what they want to see in the future.

Increase Average Deal Size

Look for new opportunities across the customer journey to reveal additional needs you can fill and ensure nothing is left on the table

Acquire New Customers

Replicate success across by applying insights and learnings from existing customer surveys to attract and impress all that follow


Build more than a survey.

Get the whole picture

IntouchSurvey™ empowers multi-location businesses to understand how your brand is performing across your entire organization.

  • Deploy surveys across multiple-locations to uncover trending issues.
  • Incorporate your own unique hierarchy to ensure the right data gets to the right people.
  • Collect aggregate data in dashboards & reporting in order to take informed action.
IntouchSurvey™ score by location over time

Take meaningful action

Identify, track, and analyze the influence of key drivers against` your customer experience KPIs.

  • Pinpoint which CX initiatives have the biggest impact on your KPIs using advanced predictive analytics.
  • Use Action Campaigns to link activities to outcomes to rally your team around shared objectives.
  • Track campaign performance and measure the impact of the improvements.
IntouchSurvey™ tracks campaigns performance

Work faster with automations

IntouchSurvey’s™ CX Automation Hub is designed to help organizations boost productivity and strengthen their focus. 

  • Build limitless custom workflows to enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions.
  • Trigger workflows with real-time data to drive immediate action across your organization.
  • Set and forget triggers, workflows, and rules that keep your business running smoothly.
IntouchSurvey™ automation

A survey tool designed for multi-location businesses

And packed with powerful features like...

Easy Location Management

Easily organize your data with location based reporting for individual stores or regions so you get the data that matters to the team members that need it.

Personalized Questions

Leverage any data point you've collected such as recent purchases or feedback previously collected to personalize survey questions to individual contacts.

Simple Survey Distribution

Ensure that you reach your customers wherever they are with customizable links, scannable QR codes, SMS messaging or built in email distribution.

Build Smarter Surveys

Ensure your surveys get completed with responsive features such as skip logic that removes subsequent questions made irrelevant by data submitted by a respondent.

Customizable Dashboards

Keep what matters most to you top of mind with fully customizable reports and advanced analytics to track your goals and compare performance over time.

Get Started Quickly

With an ever expanding collection of survey templates, a simple drag and drop theme editor and a built in question library you can easily create and send a survey today.


Why brands everywhere are choosing IntouchSurvey™

All our plans offer:



Questions per Survey more user-based pricing!

At Intouch, we deliver solutions that help you grow your business. Our prices are based on what you do, not how many people do it. Contact us to learn about our plans!

Here is the perfect guide to customer feedback surveys


Download The Essential Guide to Customer Feedback Surveys

Want to learn more about designing , managing, and deploying high-performing surveys? Look no further. Achieve your customer experience goals with this guide that covers how to pick a survey tool that is right for you. Data-driven decision making is within your reach!


Book a personal demo to see it in action.