2 min read
CX Tech Top-ups: Resource Roundup!
This year at Intouch Insight, we have focused on getting our customers the resources they need to succeed. To support...
Our drag-and-drop checklist builder makes creating custom checklists easier than ever before. With just a few clicks, you can add, remove, or rearrange checklist items as needed without any technical expertise or training. So whether you're turning your standard operating procedures into digital checklists or rolling out new procedures on the fly, IntouchCheck™ is the perfect tool to streamline your workflow and improve your efficiency.
IntouchCheck™ comes pre-loaded with industry-specific checklist templates that you can tailor to your business needs. Whether you own a restaurant chain, operate hotel properties, or run a retail or convenience store chain or franchise, our templates cover multiple aspects of your business to keep your employees on track.
Apply scoring to your checklists to turn the execution of routine tasks into valuable business insights. Whether you want to compare scores across locations, analyze trends over time or set organizational benchmarks, advanced scoring delivers results. Scores falling below standards can auto-trigger internal notifications and follow-ups, to ensure critical issues are resolved immediately.
Eliminate the wasted effort of managing different checklists for all your locations. Do only some of your locations have car washes? Not all locations have a drive-thru? Skip logic is used to build added intelligence into your checklists to save administrators time and increase relevance to end-users. It can also allow you to skip irrelevant questions based on previous responses.
Signatures & time stamps provide an additional layer of verification and accountability. With them, you can ensure that checklists are completed on-time and by the right people, making it easier to monitor compliance and adherence to standards.
A picture is worth a thousand words. Employees often need to provide additional context and visual evidence beyond a simple "yes" or "no" response. Adding such details is an efficient way of communicating and addressing issues and is crucial for streamlining operations. In addition, photos can easily be annotated to bring added attention to specific details and observations.
Performing routine checks with IntouchCheck™ is a breeze. Its easy-to-navigate interface not only takes the hassle out of managing tasks but also lets you experience unparalleled efficiency.
Don't let poor internet connectivity stop you from completing your check. Download checklists beforehand and upload them when you can reconnect.
Manage user roles and set permissions with ease. You can even synchronize users and hierarchies from your CRM or ERP system.
You can automate rules and followup actions with built-in logic that triggers real-time actions to reduce response time.
You can schedule all your checks, followups, and incomplete tasks, so your teams are aligned on execution.
Language should never be a barrier to productivity. That is why IntouchCheck™ is available in English, French, & Spanish.
Easily upload existing checklists into IntouchCheck™ in CSV format and save yourself a lot of time and effort.
At Intouch Insight, we are always pushing the boundaries of what's possible in the world of inspections, audits, and assessments. That's why we offer monthly software updates that bring cutting-edge features and functionality to our customers. But we don't stop there - we also encourage our customers to share their feature wishlists with us so that we can continue to innovate and help them achieve operational efficiency. Join us on the cutting-edge of inspection technology!
Nov 15, 2023 by Brianna Thompson
This year at Intouch Insight, we have focused on getting our customers the resources they need to succeed. To support...
Oct 18, 2023 by Brianna Thompson
At Intouch Insight, we are always looking for new ways to save our customers time. This month, we have added three new...
Sep 13, 2023 by Brianna Thompson
This month at Intouch Insight we have introduced several new updates to our CX platform. These changes will help you...
Execute flawlessly. Anytime. Anywhere.