Cameron Watt
Director, President & CEO
With over 30 years experience in service industries, Cameron is an experienced leader having held management positions with Excite@Home, Pizza Hut, Frito-Lay, Mars & Unilever as well having owned and operated his own businesses. He also holds a Bachelor of Commerce from UofA as well as an MBA from Ivey.
Lisa van Kesteren
Chief Experience Officer
With over 25 years of experience in the industry, Lisa has built several mystery shopping groups, the most recent of which being SeeLevel HX, acquired by Intouch in 2021, which she founded, owned, and operated for 13 years. Lisa was also a founding member of the Mystery Shopping Providers Association and a Chairperson for the Professionalism and Ethics Committee.
Cathy Smith, CPA, CA
Chief Financial Officer
With over 20 years of technology experience, Cathy has previously held senior leadership roles with AirVM Inc., BTI Systems Inc., Fusebill Inc., Protus IP Solutions Inc. and Telepin Software Systems Inc. Cathy has a Bachelor of Mathematics, a Master of Accounting degree from the University of Waterloo and is designated as a CPA.
Luke Waite
Vice President, Engineering
Luke is an integral member of the Intouch team, overseeing the technical arm of the business. With a background in Developer Operations, Luke is not only responsible for setting the future technology direction, but for ensuring the safety, security and reliability of our products and systems.
Dave Newby
Vice President, Human Resources
With international and multi-functional experience in Germany, the UK and Canada, Dave also holds a Bachelor of Business Administration Degree and maintains a PHRi Designation.
Andrée-Anne Chailler
Vice President, Operations
Responsible for the overall delivery and quality of Intouch Insight’s service-based product offerings, Andrée-Anne has 15 years of experience in the customer experience industry. She holds a BA with specialization in marketing, advertising and public relations as well as a Customer Analytics Certification from the University of Pennsylvania.
Michael Gaffney
Chairman
With over 30 years of experience with technology companies, Michael serves as Chairman and CEO of Leonovus Inc. and is the former VP of Newbridge Networks Inc. He also founded Worknet Inc, Learnsoft Inc., Lansbridge University, Kleer Semiconductor and Soltoro Inc.
Cameron Watt
Director, President & CEO
With over 30 years experience in service industries, Cameron is an experienced leader having held management positions with Excite@Home, Pizza Hut, Frito-Lay, Mars & Unilever as well having owned and operated his own businesses.
Eric Beutel
Director
With over 20 years of experience in the investment industry, Eric has served as the VP of Oakwest Corporation Ltd since 2003. He is also the Director of Equitable Group Inc. and various other private and publicly-traded companies.
William "David" Oliver
Director
With over 35 years of experience in finance, construction, operations and development in hospitality industry, William has lead the asset and project management group of 360 Vox/Dundee 360 Real Estate Group. He is the former CEO, London Convention Center and has been involved in the development of over 400 hotels globally.
Rainer Paduch
Director
With 30 years of experience in internet operations, software design, telecommunications and data networking, Rainer is the founder of Band of Scoundrels Investment Partnership & Co-Founder of Ottawa Angel Alliance. He is also the former Founder, President, CTO and Vice Chair of iSTAR.