CX solutions for multi-location businesses.

Get actionable insights into customer experiences, achieve operational excellence, and earn customers for life with Intouch.

See Our CX Solutions

Ensure execution exceeds expectations.

Get insights into adherence to brand standards, improve operations, and deliver exceptional customer experience.

See Our CX Solutions

Efficiency reimagined for smart brands.

Access data-driven insights, drive operational excellence and elevate brand performance.

See Our CX Solutions

CX Platform & Analytics

Centralize Customer Experience data collection into one unified system.

Mystery Shop & Audits

See through the customer lens to enhance consistency and drive growth.

Checklist & Inspection

Digitize operations with customizable checklists, inspections, and forms.

Feedback & Survey

Collect customer and employee feedback with easy-to-use, straightforward tools.

CX Solutions for every industry.

We help some of the top global multi-location brands in quick service and fast casual restaurants, retail, grocery, petro-convenience, automotive, property management, banking and finance, and hospitality, to name a few.

Restaurants

RESTAURANTS

Partnered with 4 of the top 10 and
10 of the top 50 QSR Chains.

Convenience store industry

C-STORES

Collaborated with 6 of the top 10
gas & convenience store chains.

Retail

RETAIL & GROCERY

Worked with some of the most-respected brands in retail & grocery industry.

beverage-industry

OTHER INDUSTRIES

Trusted by 1 of the top 3 tech giants
and 1 of the top 2 beverage leaders.

Trusted by +300 of the World's most-loved brands

At our core, we believe in personalized experiences, and we are always looking for ways to add value every step of the way. This dedication has built strong, lasting relationships with many well-known brands across different industries.

From our ongoing research and industry insights to our commitment to your success, we are your partner in CX success.

Helping multi-location business achieve operational efficiency.

Arya Guinney, Senior Consumer Insights Analyst at Shake Shack

Glen Brandeburg, President & Operating Partner at Heritage Partners Group

Andrew Balchin, Program Manager at Parkland Corporation

Mike Fox, Director of Operations at Marco's Pizza

Michele Truelove, VP of Operations at High's

Patrick Palmer, Senior Marketing & Communications Leader, Substance Collective

Client Testimonial by Arya Guinney at Shake Shack

Learn how Intouch Insight helped Heritage partners Group improve customer experience and operational efficiency.

Learn how Intouch Insight helped C-store leaders like Parkland Corporation improve customer experience and operational efficiency.

Marco's Pizza video thumbnail

Learn how Intouch Insight helped High's improve their customer experience and operational efficiency.

Learn how Intouch Insight helped CPG brands like Subtance Collective improve customer experience and operational efficiency.