Customer experience management solutions that surpass expectations

Intouch is trusted by:

On-Demand Webinar: Engage, Empower, Execute

Learn how to maximize the employee's role in the customer experience, with Intouch and Adam Toporek

Where experience meets innovation

At Intouch, we draw on over 25 years of experience collecting CX insights to help you be one step ahead of your customers' expectations.

Taking customer experience to the next level

Our suite of software and services work together to help companies listen, interpret and act on customer data so they can deliver brilliant customer experiences.

Icon for Intouch Insight LiaCX CEM Software

Customer Experience Management Software

Drive action and value from CX programs with customer experience management software.

Icon for Intouch Insight Survey Software

Customer Satisfaction Survey Software

Collect valuable customer feedback to measure and improve NPS and CSAT.

Icon for Intouch Insight Mystery Shop Services

Mystery Shopping Services

Covertly measure key aspects of your business through third-party feedback.

Icon for Intouch Insight Check Software

Mobile Forms Software

Streamline operations using flexible mobile forms.

Icon for Intouch Insight Audit Services

Audit Solutions

Ensure compliance with brand standards through overt site inspections.

Icon for Insight Insight Capture software

Event Data Capture Software

Capture data at events of any size, even when you're offline.



“With their proven track record and years of experience, we’re looking forward to a rewarding relationship.”

Kum & Go Convenience Stores

“Intouch has helped me build a phenomenal team that I am VERY proud of!”

Cinco Restaurants

“I would recommend Intouch to any business that is passionate about measuring customer service and making system improvements.”

Medicine Shoppe