Customer experience management solutions that surpass expectations

Trusted by the world's favorite brands

On Demand Webinar: How to Optimize CX Through the Voice of the Customer

Intouch and special guest, Faith Adams with Forrester Research, discuss how to drive better business outcomes through your VoC program.

Where experience meets innovation

At Intouch, we draw on over 25 years of experience collecting CX insights to help you be one step ahead of your customers' expectations.

Taking customer experience to the next level

Our suite of software and services work together to help companies listen, interpret and act on customer data so they can deliver brilliant customer experiences.

Icon for Intouch Insight LiaCX CEM Software

Customer Experience Management Software

Drive action and value from CX programs with customer experience management software.

LiaCX
Icon for Intouch Insight Survey Software

Customer Satisfaction Survey Software

Collect valuable customer feedback to measure and improve NPS and CSAT.

IntouchSurvey
Icon for Intouch Insight Mystery Shop Services

Mystery Shopping Services


Covertly measure key aspects of your business through third-party feedback.

IntouchShop
Icon for Intouch Insight Check Software

Mobile Forms Software

Streamline operations using flexible mobile forms.

IntouchCheck
Icon for Intouch Insight Audit Services

Audit Solutions

Ensure compliance with brand standards through overt site inspections.

IntouchAudit
Icon for Insight Insight Capture software

Event Data Capture Software

Capture data at events of any size, even when you're offline.

IntouchCapture

Testimonials

“With their proven track record and years of experience, we’re looking forward to a rewarding relationship.”

Kum & Go Convenience Stores

“Intouch has helped me build a phenomenal team that I am VERY proud of!”

Cinco Restaurants

“I would recommend Intouch to any business that is passionate about measuring customer service and making system improvements.”

Medicine Shoppe