Cameron Watt
Director, President & CEO
With over 30 years of experience in service industries, Cameron is an experienced leader. He has held management positions with Excite@Home, Pizza Hut, Frito-Lay, Mars, and Unilever and owned and operated his own businesses. He also holds a Bachelor of Commerce from UofA and an MBA from Ivey.
Cathy Smith, CPA, CA
Chief Financial Officer
With over 20 years of technology experience, Cathy has held senior leadership roles with AirVM Inc., BTI Systems Inc., Fusebill Inc., Protus IP Solutions Inc., and Telepin Software Systems Inc. Cathy has a Bachelor of Mathematics and a Master of Accounting degree from the University of Waterloo and is designated as a CPA.
Laura Livers
Chief Revenue Officer
Laura is a passionate leader who has held several senior executive positions including CEO, President and EVP with market research firms, and has partnered with many Fortune 500's, including: McDonald’s, Burger King, Wendy’s, Arby’s, IHOP, Domino’s, Home Depot, Office Depot, PetSmart, Verizon Wireless, T-Mobile, BP, Exxon, Shell and Chevron.
Dave Newby
Vice President, HR
With international and multi-functional experience in Germany, the UK and Canada, Dave also holds a Bachelor of Business Administration Degree and maintains a PHRi Designation.
Luke Waite
Vice President, Engineering
Luke is an integral member of the Intouch team, overseeing the technical arm of the business. With a background in Developer Operations, Luke is not only responsible for setting the future technology direction, but for ensuring the safety, security and reliability of our products and systems.
Donna Goodwin
Director of Operations
Donna has 20+ years of experience in mystery shopping and auditing, working with clients in many different sectors, including healthcare, retail, financial, automotive, QSR, and tech. In her role as Director of Operations, Donna is responsible for managing some of Intouch’s largest clients and is committed to ensuring all programs deliver actionable data.
Sarah Beckett
Director of Marketing
Sarah is an experienced B2B marketing leader, specializing in working with growing technology and services companies. As head of marketing at Intouch, Sarah is committed to positioning Intouch as a leader in the customer experience (CX) measurement space and to delivering value-added insights to our prospects, customers, and broader CX communities.
Ian Braganza
Director of Product Management
Ian brings a unique perspective to the team with a combined 20 years of experience in both product management and quantitative investment research. His deep understanding of both fields allows him to lead our product and analytics departments effectively. Ian holds a B.Comm and the CFA designation.
Brooke Kingyens
Director of Software Enablement
With expertise in enabling SaaS users to maximize the impact of their tools, Brooke provides strategic advice to many of Intouch's largest and most complex clients. She is passionate about driving innovation and delivering high-quality software solutions. With her leadership, the software enablement team has successfully implemented cutting-edge solutions for clients.
