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Monthly Newsletter!

Display the average score of your mystery shop program in your dashboard.

1 min read

CX Tech Top-ups: A New Grade-A Feature!

At Intouch Insight, we’re constantly working on releasing new features to help you reach the top of your game. We are starting the new year with an enhancement to custom dashboards across the Intouch Insight Platform.

4 min read

CX Tech Top-ups: Happy Holidays!

It’s the holiday season and with the new year coming up, we wanted to reflect on the year we had. Across the past 12 months, we have released several...


2 min read

Retail Purchasing Habits and Dollar Store Trends

As we all get ready to jump into a new year, we have one last Flash Points consumer data round-up for 2023. This time we’re asking:


2 min read

CX Tech Top-ups: Resource Roundup!

This year at Intouch Insight, we have focused on getting our customers the resources they need to succeed. To support this initiative, we have...

1 min read

New Consumer Insights for November

Now that Halloween is done and dusted, we’re getting cozy with hot coffee and comfort food. This month’s consumer data is all about:

2 min read

Coffee Customers are Thirsty for More

Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...

2 min read

Consumer Insights and the Annual Drive-Thru Study

At the beginning of October, we released the 23rd Annual Drive-Thru Study — the premier benchmark report for operators across North America. This...

1 min read

CX Tech Top-ups: New Checklist Templates!

At Intouch Insight, we are always looking for new ways to save our customers time. This month, we have added three new checklist templates to the...

2 min read

Alternative Sub Vendors and Holiday Purchasing Trends

With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite...

2 min read

Subway Reigns, but Competitors are Stepping Up

Whether you’re hankering for a hoagie, grinder, or hero, subs are popular among sandwich lovers everywhere. And, in Intouch Insight’s recent Flash...