2 min read
At Intouch, we’re dedicated to continuously improving our platform to better meet your needs. We're excited to share some recent enhancements to Case Management, Triggers, and the Comments Dashboard, all designed to create more efficient workflows...
4 min read
On paper, everything seems fine. Tasks are getting checked off. Audits pass inspection. Daily reports look decent. And yet…things slip. A missed...
5 min read
On paper, everything checks out. Your frontline teams are hitting their KPIs. Audit compliance is strong. Customer satisfaction surveys? Decent. And...
6 min read
Walk into any convenience store today and you’ll still find tobacco products front and center. And for now, that makes sense.
5 min read
The numbers are here. The momentum isn’t new. But they’re getting harder to ignore. If you're in the quick-service game, there’s a competitor...
2 min read
Picture this: You step up to the counter at your favorite quick-service restaurant. You’re greeted with a smile, your order’s taken without a hitch,...
5 min read
You walk into a convenience store at 8:15 AM. Someone’s ordering a hot breakfast meal. The guy behind you grabs a protein smoothie and scans a...
4 min read
Let’s get brutally honest. If your CX strategy starts and ends with an NPS score and a quarterly mystery shop, you’re not running a strategy. You’re...
5 min read
Liam walked into a quick service restaurant (QSR) and didn’t want to feel rushed.
5 min read
Let’s be real. QSR Mobile ordering isn’t the future. It’s already the now. Guests expect it. Operators rely on it. And for some brands, it’s the MVP...
