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    Listen to your customers, Interpret the results, Act on powerful data

    Earn customers for life by delivering remarkable customer experiences with Intouch’s flexible Customer Experience Management software and services that drive high-value actions across your organization.

      Business Intelligence Software
      Survey Technology
      Operational Forms & Checklists
      Mystery Shopping & Audit Services

    LiaCX® Software Platform by Intouch Insight - sm

    Intouch Insight, your virtual CX team

    Intouch gives you the tools, technology, and services to amplify your effort and become your company’s CX hero.

    To keep you focused on what matters most, we have embedded 40+ years of CX mastery into all our products and services. Built-in CX automation enables you to trigger important actions based on crucial customer feedback, as well as shop, audit and inspection results.

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    How we help you deliver experiences that matter


    Our software platform, LiaCX, enables businesses to Listen to their customers, Interpret their data, and Act using powerful insights. To help you meet the challenges ahead, we're empowering you to act now to address immediate business needs, and gather feedback overtime to make continuous improvements.

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    The first step to building brilliant customer experiences is understanding what matters to them most. LiaCX makes it easy to listen throughout your customers' journey. 


    Gain the insights you need to improve your customer experience before it happens. Find out how LiaCX helps you unleash the power of your data.


    Drive high-value actions through our Action Campaigns™ to automate customer experience and operational efficiencies. See how LiaCX enables you to drive action.

    Fielding Solutions

    Intouch delivers third party, unbiased feedback about customer experience and whether or not your locations are consistently delivering your brand standards - allowing you to keep raising the bar!


    Learn More About Mystery Shop & Audit Services.


    Trusted by some of the biggest brands
    Kum & Go logo | Intouch Insight client High's logo | Intouch Insight client Burger King logo | Intouch Insight client Sobeys  logo | Intouch Insight client SAQ logo | Intouch Insight client Sandals logo | Intouch Insight client Marble Slab Creamery logo | Intouch Insight client Pur & Simple logo | Intouch Insight client Parker's Kitchen logo | Intouch Insight client Papa Murphy's logo | Intouch Insight client Midwest Property Management logo | Intouch Insight client In Motion logo | Intouch Insight client

    The Time to Act is Now!

    Want to find out more about our products and services?

    Book a personal product demo, talk to one of our experts, or even try one of our products for free!