Intouch CEM programs do more than turn operational data and customer feedback into insights. Intouch solutions give everyone in your organization - from the c-suite to the front-line - the tools to act on those insights in order to continuously improve the customer experience.
Measure customer experience and compliance with brand standards through:
Analyze performance with brand and location-level dashboards:
Action feedback and results with mobile action plans:
Copyright © 2018 Intouch Insight Inc.