Customer experience management software built for retailers, restaurants and hotels

Transform your customer experience at every location. A complete, cloud-based solution that helps you listen, interpret and act on customer feedback and operational data.

Improved operations lead to better customer experiences

You can achieve both in just three steps

Why Intouch?

Rapid implementation

Why wait to get started? Our modern technology, self-serve platform, and pre-built connectors mean we can get you up and running quickly.

Built for retail and hospitality

Our platform supports businesses with tens of thousands of locations, collects contextual data such as weather and traffic patterns, and connects review site data to specific locations.

Drive operational improvements

Measure the delivery of operational standards with mystery shopping and on-site audits. Patent-pending Action Campaigns empower frontline teams to take action and make it easy for you to measure results, so you can do more of what works.

What our customers are saying

“Intouch has helped me build a phenomenal team that I am VERY proud of!”

Cinco Restaurants

“The entire Intouch team is so supportive and always very prompt replying to our queries. Couldn't be happier!”

Jade Fine Foods

“The Intouch platform helps us to take measurable actions that allow us to better achieve our business goals.”

PARKER'S

Be one step ahead with LiaCX