Take action and drive value with your customer experience software

Introducing LiaCX™, the only CX software with Action Campaign™ technology.

Brands who rely on Intouch Insight

Discover the LiaCX difference

"Just 33% of CX professionals say that their VoC is effective at driving action to improve customer experience." —Forrester Research, 2018

LiaCX™ Action Campaign™ technology helps you mobilize all levels of the organization to take measurable actions that lead to better business results.  

Be one step ahead with LiaCX

Listen

Gather meaningful, real-time customer feedback.

Easily collect and combine CX data from customer surveys, social media, mystery shopping, operational audits and limitless third party integrations — all in one platform.

Customer satisfaction survey

Interpret

Quickly access and understand CX insights.

Combine all of your data in easy to read dashboards. Customizable dashboards and customer journey maps allow everyone in your organization to filter the data points relevant to them. Leading-edge analytics give you deeper insights whenever you want to get the full picture.

Screenshot showing LiaCX dashboard

Act

Proactively improve your customer experience.

Instantly rescue unhappy customers with case management tools. Use Action Campaign technology to proactively drive CX improvements across your locations, and measure the impact of actions on business metrics in real-time.

Customer Experience Management Software Act screen shot

Find a CX solution for your industry

Why our customers love us

“Intouch has helped me build a phenomenal team that I am VERY proud of!”

Cinco Restaurants

“I would recommend Intouch to any business that is passionate about measuring customer service and making system improvements.”

Medicine Shoppe

“The entire Intouch team is so supportive and always very prompt replying to our queries. Couldn't be happier!”

Jade Fine Foods

Be one step ahead