Drive results with delightful customer experiences

LiaCX is the only customer experience management solution with action campaign technology, helping CX pros in all industries deliver a brilliant customer experience. 

LiaCX for retail

Empower every location to reach its true potential

Combine all your customer data to give you a complete view of your customer journey, and make targeted business improvements to accelerate the delivery of a consistent in-store experience.

Customer Shopping at Retail Store

LiaCX for travel & hospitality

Deliver a 5-star experience

Anticipate and deliver on your guests needs throughout their entire experience. Ensure customer service issues are addressed instantly and track the progress of each task to ensure it’s completed, closing the loop with every customer.

Experience of a Guest Checking Into Hotel

LiaCX for restaurants

Treat your guests to a world-class experience

Predictive analytics helps managers identify potential CX issues at specific locations, and action campaigns automatically assign tasks to the appropriate staff, ensuring that problems don’t become trends. 

Customers Being Served At Restaurant having a great customer experience

LiaCX for finance & insurance

A game-changing CX solution 

Artificial intelligence helps increase retention by identifying your customers who are most likely to churn, so you can incentivize them to stay loyal to your brand.

Happy clients being served by financial planner

LiaCX for automotive

Your key to success

Using integrated survey software, mystery shopping and auditing solutions, combined with unsolicited feedback from social media and review sites, LiaCX makes it easy to learn more about what your customers value from the showroom floor to ongoing service appointments.

Customer Experience Software For Automotive Industry

Take your customer experience to the next level