Inspire your employees, delight your customers

Engaged employees drive customer loyalty. Easily collect real-time employee insights and learn exactly where to focus your efforts to boost employee engagement and business success.

Employee engagement plays a key role in your customer experience strategy

When employees understand the role they play in CX and can see the results their actions and performance have on business metrics, they are more motivated to provide better experiences.

Give your HR team the tools they need to develop a remarkable employee experience, through all stages of the employee lifecycle.

Start listening to the voice of your employees

Employee lifecycle surveys

From recruitment through onboarding, training, retention, and exit interviews, understand the moments that matter throughout the entire employee lifecycle.

Employee engagement surveys

How valued do your employees feel? Measure the engagement level of employees, and understand the impact on business performance.

Employee pulse surveys

Keep a pulse on employee satisfaction throughout the year with quick and frequent surveys. Customize surveys for each business location.

eNPS® surveys

Measure your employees willingness to recommend your workplace to friends and acquaintances.

Employee satisfaction survey

VoC through your employees

Give frontline employees an outlet to share valuable insights about customer experience. Recurring issues that might not be on your radar are top of mind for staff that interact with customers on a daily basis.

Flexible dashboards and unlimited reports

Create unlimited custom dashboards and share them with different users and groups across your organization. Role-based permissions make it easy to set who can see what data.

Monitor and measure employee satisfaction at each location

Automatically link Glassdoor reviews to understand employee satisfaction at each business location. Compare findings to other performance data to get a complete picture of location performance.

Quickly uncover emerging trends

Text analytics instantly mine open text survey responses to identify trends and sentiment in employee feedback.

Connect employee and customer experience insights

Understand the correlation between employee and customer experience metrics. Act on the most pressing employee and customer needs to maximize business success.

Visualize moments that matter

Employee journey map dashboards help track employee experience across every stage of the employee lifecycle. Understand how each touchpoint impacts employee experience, and quickly pinpoint moments of delight and despair.

Employee Experience Dashboard

Take action to improve employee engagement with patent-pending Action Campaign™ technology

Resolve trending problems

Create an Action Campaign to improve a specific employee experience issue or metric. Pick a metric to improve and set a goal.

Assign tasks to specific employees

Define the tasks that need to be completed to drive improvements and assign them to an individual or group of employees.

Monitor campaign performance

Track how completed actions are impacting your campaign goal over time.

Segment surveys based on employee groups

Personalize surveys for different types of employees based on location, role, department, tenure, and anything else you can think of.

Hit the ground running

Get up and running quickly with out-of-the-box integration with your favorite HR tools like Glassdoor and Workday.

Learn more about integrations

See how our employee experience software works