Integrations and data importing made easy

Seamlessly integrate data from any third party system to get the full picture of your customer’s journey.

Connect the dots, create a CX ecosystem

Intouch seamlessly pulls insights from any data source, channel or touchpoint; giving you a 360-view of your customer experience in a unified platform. Advanced analytics provide you with rich insights, eliminating the need for complex data mining and manual analysis processes.

100s of out-of-the-box integrations

Connect your data, instantly

Ready-to-go connectors seamlessly integrate all major CRM, ERP, marketing automation, and data enrichment applications with your customer feedback and operational data.

Our integrations only take days to set up and we're confident that we can get you up and running faster than any other vendor.

Intouch Rapid Integrations

Uncover hidden trends and insights

Correlate CX and financial metrics

Pull in data from your POS and other financial systems to identify how positive or negative experiences and CX initiatives correlate to sales and revenue.

Identify ideal location conditions

Integrate contextual data from Internet of Things (IoT) sensors and devices to understand how the physical environment of your locations correlates to CX, purchase behavior and more.

Ensure timely, personal interactions

Connect your CRM data to send surveys post-transaction, or after customers have a specific interaction with your brand. Personalize surveys by including details from your customer's file.

Analyze call transcripts

Integrate your call center data to analyze sentiment on call transcripts, collect feedback about agent interactions, and empower CX support teams to take action with case management.

Dashboard showing CX and operational data reports

We work with the tools you’re already using

Some of our most popular connectors include:

And we work well with others

Saying goodbye isn't always easy. Intouch provides surveys, mystery shopping and mobile forms, but if you're happy with your current provider, we understand. We can integrate with your existing vendor and pull in the relevant data.

Talk to one of our product experts