Beautiful, secure, responsive surveys your customers will enjoy doing.

  

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Customer Satisfaction Surveys

  • Suncor: IntouchSurvey Customer Survey Client
  • Beer Store: IntouchSurvey Customer Survey Client
  • Canada Post: IntouchSurvey Customer Survey Client
  • ABC Fine Wine & Spirits.png
  • caseih.png
  • USAA: IntouchSurvey Customer Survey Client

Extend your brand with custom theming.

Promote a positive customer experience and tell your brand story even on your surveys. We build beautiful branded surveys using your custom artwork, logos, colors and layouts.

Extend your brand with custom theming.

Smart, dynamic customer satisfaction surveys for the easiest user experience.

Create surveys your customers will enjoy doing with our fully-featured survey builder.

  • All standard input types: multiple choice, scaled response, text input, date input, product grids.
  • Get dynamic with skip logic, conditional branching and answer piping.
  • Add photo and video right in your surveys.
Smart dynamic customer satisfaction surveys for the easiest user experience

Give incentives to participate.

Use popular add-ons like prize draws, coupons, gamification, social media engagement, charity donations or free wifi to promote participation.

Give incentives to participate

Real-time in-depth reporting.

Visualize responses and results with custom Survey dashboards designed for you.

  • Filter and drill down to tap into trends in your data over time, or identify root causes.
  • View in real-time so you can action negative responses as quickly as possible.
  • Create and share unlimited dashboards with managers and teams, so they can see only what's relevant to them.
Intelligence Dashboard

Multi-channel surveys for a multi-channel world.

Trust in a customer satisfaction survey program that can be used on any mobile device, and uses the latest technology to make accessing surveys a breeze.

Survey Online

Create responsive web surveys that customers can access using your choice of onboarding tactics, including geofencing, SMS, custom URLs, bar or QR code scanning and more.

Collect in-store (even offline)

Use IntouchSurvey in-store on tablets or kiosks. Collect surveys offline and reconnect each evening to load responses to your reports. Work with us to choose custom hardware and stands that reflect your brand and retail environment.

Intercept surveys

Get a personal touch. Send our certified customer intercept contractors to your select stores on your schedule to directly collect responses using IntouchSurvey.

Learn more about your customers.
Get a quote or get in touch.

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