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Intouch Insight Announces 3 Year Extension Worth Over $2M

OTTAWA, Canada (September 12, 2018) – Intouch Insight Ltd. (“Intouch”) (TSXV: INX) today announced that it has signed an agreement with one of the most trusted Canadian drugstore brands to extend their relationship for an additional three years. The agreement is for recurring IntouchShop® services, with annual revenues expected to be well over $700,000. The agreement also includes an option year which would extend the relationship through 2022.

“In February we announced that we had retained over 97% of our 2017 revenue heading into 2018. This agreement is just another example of what a great job the Intouch team does ensuring that we are not only providing customer experience management software and services, but that we are also providing a world-class experience for our own customers,” said Cameron Watt, President & Chief Executive Officer.

“The new cutting-edge software that we have developed has positioned Intouch to deliver stronger performance for our customers today and provide them with additional benefits in the future. Having solid partnerships with leading brands as we rapidly develop new features and functionality provides us with a stable revenue base and opportunities to continue to expand the adoption of our newer product lines,” said Watt.

About Intouch Insight
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights, and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America’s most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, and event marketing automation solutions. For more information, visit intouchinsight.com.

Certain statements included in this news release contain forward looking statements, which by their nature are necessarily subject to risks and uncertainties and other factors that may cause actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such statements reflect the Company’s current views with respect to future events, and are based on information currently available to the Company and on hypotheses which it considers to be reasonable; however, management warns the reader that hypotheses relative to future events which are beyond the control of management could prove to be false, given that they are subject to certain risks and uncertainties.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

For further information, please contact:

George Aizpurua
Vice President, Communications
First Canadian Capital Corp.
Tel: 647-500-2389/416-742-5600
gaizpurua@firstcanadiancapital.com

or

George Pretli
Chief Financial Officer
gpretli@intouchinsight.com
613-270-7916