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Intouch Insight Announces Mystery Shopping Programs for Cannabis Compliance

OTTAWA, Canada (October 23, 2018) – Intouch Insight Ltd. (“Intouch”) (TSXV: INX) today announced that it has developed new mystery shopping programs for cannabis compliance. These programs will help cannabis retailers monitor and enforce compliance with sales laws and regulations.

With cannabis now legal in Canada and nine states in the United States, retailers will be responsible for adhering to the different laws and regulations around how cannabis can be distributed and sold within their jurisdiction. Intouch mystery shopping programs for cannabis compliance will help online and brick and mortar retailers validate employee knowledge and service standards, enforce age verification, and ensure stores are adhering to product advertising and accessibility policies.

CIBC analysts estimate that the legal cannabis market in Canada will reach $6.5 billion by 2020, and the Canadian government predicts that market will have as many 450,000 customers a day.

“Now that cannabis is becoming legal in more and more jurisdictions it is time to ensure that controls are in place to protect our youth. Intouch has decades of experience working with responsible retailers helping them ensure compliance around alcohol and tobacco sale restrictions. Looking to the future, we see cannabis compliance being equally as important, which is why we have developed program options to help protect at risk age groups and ensure sellers remain on the right side of the regulations,” said Cameron Watt, President & Chief Executive Officer, Intouch Insight.

Intouch currently provides alcohol and tobacco mystery shopping compliance programs to many convenience store and alcohol retailers.

To learn about Intouch Insight mystery shopping programs for cannabis compliance visit here.


About Intouch Insight
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights, and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America’s most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, and event marketing automation solutions. For more information, visit

Certain statements included in this news release contain forward looking statements, which by their nature are necessarily subject to risks and uncertainties and other factors that may cause actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such statements reflect the Company’s current views with respect to future events, and are based on information currently available to the Company and on hypotheses which it considers to be reasonable; however, management warns the reader that hypotheses relative to future events which are beyond the control of management could prove to be false, given that they are subject to certain risks and uncertainties.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

For further information, please contact:

George Aizpurua
Vice President, Communications
First Canadian Capital Corp.
Tel: 647-500-2389/416-742-5600


George Pretli
Chief Financial Officer