Simple, Flexible, Pricing

Our pricing was designed to support businesses in their journey towards CX maturity. We know that for a CX program to be truly effective, it takes a village, and that’s why non-user based billing is at the core of our philosophy. We want to make sure that everyone across your organization can participate in helping you earn more and save more without limitation!

As far as corporate plans go, we know that sometimes situations are unique. We do offer enterprise-level plans for large organizations whose usage falls outside of our standard tiers.

We accept payment from all major credit card providers, and you will only be charged once you officially sign-up for one of our subscription plans.

You can, but we doubt you’ll want to!

Once you’re consistently gaining data and driving your own business and customer intelligence, the sky's the limit with what you can do. You're going to love how easy it is to take your survey data and turn it into a powerful tool to help you earn more and save more! We can guarantee that it will be hard for you to imagine running your business without that level of insight into your customers and teams. But, we understand sometimes you just need a little flexibility and we’re happy to offer it to you should you need it.

Absolutely!

You’ll notice as you use the platform that we offer opportunities and additional ways to collect and interpret critical data that can drive high-impact actions for your business and customers. We even show you how to automate those actions for swift adoption, beeling you towards success. 

You can learn more about our other products here and take them for a trial run.

Yes!

We fully support you in obtaining a 360˚ view of your customer insights. From importing any of your external data to connecting you through open API’s to any of your other platforms, we can help.

We take the protection of our clients’ data and their customers’ information very seriously.

Our applications are developed and hosted using modern-day best practices. The Intouch infrastructure is designed to be secure and resilient, against both attack and hardware or software failure. We employ regular monitoring, logging, backups, and security vulnerability scanning to provide our customers with protection and peace of mind.

For more information on data protection, see our Privacy Policy.

In the words of the Detroit Emeralds, “you want it, you got it”. We offer a range of support levels and ways to connect with us and we’ve got the packages to prove it. We can be as hands-on, or off as you want.

At Intouch, we believe CX mastery should be easy and pride ourselves on building intuitive, easy-to-use features to power our platform. If you wish to self-onboard you’ll be pleased with the tools we provide you in case you get stuck along the way; like our helpdesk articles, in-product support, online chat, and dedicated Customer Success team available to take your calls.

We’ve even created template libraries so you can get straight to the best practices around soliciting the most pertinent feedback at the right frequency. Our platform is so smart, it offers you a health check as you build surveys and checklists to help keep you on the right path.

But, we also know, you’re busy. Many of our partners are owner-operators, dedicated to the front line and other areas of the business. With this in mind, we offer blocks of support hours all the way through to fully curated design and implementation.