Case Studies

Mobile Forms Software Case Study: Concept Hotels

Customer Experience Case Study: Driving Survey Response Rates

Customer Experience Case Study: Improving NPS and Average Transaction Value

Customer Experience Case Study: Driving Company-Wide Action on CX Data

About Us

Intouch Insight is a customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and a suite of proprietary tools—including checklists and inspection software, surveys, and a robust CX platform.

Solutions

Mystery Shopping
Operational Audits
Compliance Audits
CX Platform
Inspection Software
Survey Tool

Industries

Restaurant & QSRs
Petro-Convenience
Grocery
Retail
Hospitality

Resources

Industry Reports
Essential Guides

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