Downloads – Mystery Shopping Services

Looking for the tools to drive value at your business? You're in the right place.

2018 CSP Intouch Insight Mystery Shop Study

Learn what's driving the success of the industry's top performers in 2018's CSP Intouch Insight Mystery Shop study.
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How A Top Retailer Improved Sales and Increased Customer Feedback with IntouchShop

Find out how you can improve customer feedback, team engagement and sales by mystery shopping your stores.
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Four Things You Need to Know Before Launching a Mystery Shopping Program

This ebook explains everything you need to know to create a successful mystery shopping program for your business.
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Manager's Guide: Three Steps for Launching a Successful Mystery Shopping Program

This guide shares three crucial steps every senior manager should take to ensure their mystery shopping program is launched successfully.
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2017 Petro-Convenience Industry Benchmarking Study

Learn how to wow your customers just like this year's winners.
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2016 Petro-Convenience Industry Benchmarking Study

Learn about the winning strategies from brands like Kwik Trip, Family Express and more.
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2015 Petro-Convenience Industry Benchmarking Study

Learn what's driving the success of the industry's top performers.
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2015 Petro-Convenience Industry Benchmarking Study

Learn what's driving the success of the industry's top performers.
Read More