Downloads – Customer Experience Management Software

Looking for the tools to drive value at your business? You're in the right place.

The What. The So What. The Now What: From Customer Experience Data to Outcomes - And Everything In Between

Read this whitepaper by CX thought leader, Annette Franz, to learn how to transition from simply listening to your customers to driving real CX outcomes.
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The ROI of Restaurant Customer Experience: 10 Restaurant KPIs You Should Be Tracking

Download this free PDF to get access to the important restaurant KPIs every restaurant should be tracking.
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How to Select a Customer Experience Platform for Maximum Impact

Download the free whitepaper to learn what features and advantages your CX platform should provide to help boost your bottom line.
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Designing a World-Class CX Approach: Creating Your Customer Experience Approach for Maximum Impact

Whether you're just beginning to think about CX or well on your way, this whitepaper will provide you with the tools you need to deliver a brilliant CX.
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