Events – General

Find out more about the latest Intouch events.

Live Webinar on May 22: The Path to Journey Management

Register for this May 22 webinar to learn how to develop a journey mindset, from presenters Kerry Bodine and Intouch Insight.
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Webinar: How to Optimize CX Through the Voice of the Customer

Intouch and special guest, Faith Adams with Forrester Research, discuss how to drive better business outcomes through your VoC program.
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Webinar: How to Design Customer Experience Moments that "Make Mom Proud"

Jeanne Bliss shares examples from real companies that have designed customer experiences that "make mom proud". Watch the on-demand webinar now.
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Webinar: How to Select a Customer Experience (CX) Management Platform for Maximum Impact

Hear Jim Tincher, Mapper-In-Chief at Heart of the Customer, and Erik Germain, Solutions Consultant at Intouch Insight, discuss how to select the right technology to kick your CX program into high gear.
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CX NYC: Why Employee Engagement Is the Most Important Link in Your CX Value Chain [Video]

Intouch CEO, Cameron Watt, discusses whether frontline teams have been left behind in the CX tech evolution, and how technology can be used to empower employees
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