Events – Retail

Find out more about the latest Intouch events.

Webinar: Engage, Empower, Execute: How to Maximize the Employee's Role in the Customer Experience

Watch this on-demand webinar with Adam Toporek to learn actionable strategies for using employee engagement to generate better customer experiences.
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Webinar: The Path to Journey Management

Watch this on-demand webinar to learn about the emerging role of Journey Managers, and how to develop a journey mindset, from Kerry Bodine and Intouch Insight.
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Webinar: Moments that Matter: Creating Actionable Customer Journey Maps

Watch this on-demand webinar to learn how to create actionable customer journey maps. With special guest and journey mapping expert, Jim Tincher.
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Webinar: How Retailers Can Drive CX Excellence With Store-Level Execution

In this webinar, special guest Jere Matthews, VP of Operations at Rutter's convenience stores shares how store-level execution impacts customer experience.
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