Speed of Service
What's included:
- By Brand
- By Total Time / Service Time / Time by Car
- Average Number of Cars in Line
- Year Over Year Trends
Welcome to the home of Annual Drive-thru study.
The 2024 Drive-thru Study is live now! Get the latest report along with all past editions, so you can uncover year-on-year drive-thru insights.
The Annual Drive-Thru Study is an industry benchmark report that goes back 24 years, measuring the performance of 10 leading QSR brands across the United States.
Get actionable insights on what matters most to your brand!
About Us
Intouch Insight is a customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and a suite of proprietary tools—including checklists and inspection software, surveys, and a robust CX platform.
