Data on 5+ Mobile delivery services, like DoorDash, Uber Eats, SkiptheDishes and more!
Intouch Insight's Insider Research
Mobile Food Delivery
Get access to competitive benchmarks and brand performance data on mobile food delivery times, accuracy, packaging, fees, and more!
Price: $995 per month
Included in your subscription:
Data on 50+ QSR and Fast Casual brands like, McDonald's, Five Guys, Chick-fil-A and more!
Interactive dashboards to explore and compare data by brand, category, delivery app, and geography.
Timing
- Did order arrive on time?
- Average order time
- Fastest delivery partners
Experience & quality
- Was the order accurate?
- Were special requests met?
- Was there any personalization?
Fees
- Service & delivery fees
- Additional fees being charged
- Receipt images included
Temperature & packaging
- Did hot food arrive hot?
- Packaging used
- Packaging and temperature
State on arrival
- Neatly packed?
- Sealed? How?
- Drink arrived as expected?
Data filters
- Restaurant brand & category
- Delivery service
- Geography, weather
Why subscribe to Intouch Insight's Insider Research?
Ongoing competitive intelligence
Intouch Insight’s Insider Research is a competitive intelligence subscription service that delivers an ongoing stream of benchmark data on brand performance, where you can compare your performance against your competitors.
Actual performance data - not opinions
Because the data is collected from geographically dispersed mystery shoppers, it reflects true performance - not just opinions or perceptions - so you can make information business decisions based on your rankings.
Explore key industry trends
Intouch’s research explores leading industry trends to help businesses understand how they perform in new and emerging areas. The first Insider Research study focuses on Mobile Food Delivery.
About Us
Intouch Insight is a CX solutions company, specializing in helping multi-location businesses achieve operational excellence so they can exceed customer expectations, strengthen brand reputation and improve financial performance.
Industries
© 2024 Intouch Insight, Inc.
400 March Rd, Kanata, ON K2K 3H4 | 1 800-263-2980