Brand comparison across different metrics
See how large and mid-size pizza chains perform across speed, accuracy, food quality, friendliness, and overall satisfaction.
Satisfaction Drivers: What Matters Most?
Is it speed, accuracy, quality, or friendliness? Discover which operational factors influence customer satisfaction the most.
Loyalty progarms and repeat intent
We examined how customers perceive loyalty programs across app and phone ordering, identifying gaps in enrollment, communication, and follow-up.
Operational Benchmarks: Measure and Improve
Use detailed benchmarks across each stage of the customer journey to identify strengths, weaknesses, and opportunities for improvement.
