Keep your hotel operations in check with digital forms & checklists.

IntouchCheck^® is a checklist and inspection platform designed to streamline hotel operations, standardize procedures across properties, and improve team communication to deliver consistent guest experiences. It centralizes task execution, reporting, and operational data for multi-location hotel operators.

The platform provides real-time data on team performance at every property, hierarchical reporting that aligns with your company structure, and trend monitoring to spot issues or replicate successes across locations. You can view progress and performance from any smart device.

IntouchCheck^® tracks completed and pending tasks, assigns responsibilities, sends automated alerts for missed critical steps, and updates supervisors in real time. This helps ensure timely execution and accountability across teams.

It offers step-by-step instructions and automated alerts for inspections and new assignments so new hires can follow procedures independently and learn on the job faster. Clear expectations and timely feedback help employees become productive sooner.

Users can share annotated photos to clearly show issues, send automated updates to relevant team members, and escalate problems so resolutions happen quicker and with less miscommunication. This reduces reliance on lengthy text descriptions and speeds response.

The platform collects operational metrics like average room service time and lets you compare performance across locations to identify improvement opportunities and replicate successes. It also consolidates CX program data (inspections, audits, VOC) and plans to support IoT data import in the near future.