Sporting events, festivals, trade-shows, mall tours, and other venues provide opportunities to engage your audience in unique, memorable experiences – experiences that turn prospects into customers, foster loyalty, and create product evangelists.

We help you seize these opportunities by working with you or through your agency partner to develop data capture and mobile marketing applications with interactive devices—mobile tablets, PDAs and kiosks—that seamlessly integrate information and technology into all aspects of your event marketing programs:

• Custom audience programs and unique event engagement design
• Photo Capture, RFID, Contests & Sweepstakes, Micro-Sites, Real-time Analytics, ROI Analytics
• Identification of mobile device requirements and supporting logistics and warehousing services
• Pre-event activities, like registration and reminders
• Data capture and delivery tools that allow staff to act immediately at the point of presence to increase revenue, create new customers, or enhance brand image
• Post-event fulfillment, SMS, email campaigns, CRM data integration, reporting, and analytics

Underlying our services in these areas is In-Touch Apps for Event Marketing. In-Touch Apps is a one-stop solution providing the tools required to design, develop, deploy, monitor, analyze, and report on simple to complex event marketing programs. It provides lead capture, RFID tracking, photo marketing, microsites, email follow-up, electronic sweepstakes, and other functions that can be rolled into a program that fits your organization’s unique requirements.

We cover a full spectrum of operational audit requirements.  These may monitor brand experience through covert mystery shops or service-level audits, or be delivered overtly by a trained auditor who verifies operational requirements as varied as flyer audits in grocery stores, quality of pipeline welds, or product placement.

Our mobile audit solutions improve the efficiency and effectiveness of on-site audits by using the mobile web to provide expert auditors with:

• Rapid and controlled deployment of surveys, forms, and applications
• Real-time data monitoring
• Rich contextual information provided by metadata such as date, time, and geolocation
• Secure, trusted capture and submission of collected data

Become a Mystery Shopper

Over thirty years of data capture experience matter!  If you need meaningful, actionable survey results free of mysterious statistical jargon, we are here to design, develop, deploy and analyze your next phone, web or mobile (onsite) survey.

In today's instantaneous world, organizations need quick, easy access to perfect information about customers, brand perceptions, and public opinions to make informed business decisions.  This requires:

• Expertise in survey design and respondent selection to ensure you collect the information you need
• Timely completion and return of accurate survey information using the mobile web and supporting software
• Access to robust reporting and analytical functions that help users make sense of collected data and spot significant trends and key drivers

Our survey and research solutions include all of these elements. We don’t just provide web forms and technology; we provide expert advice to guide your research efforts and help you choose the right technology to make your research results efficient.  And although our self-serve data analysis software allows you to carry out most of your business analysis, our statisticians are here to help if you require a specialized drill-down or a study.

Service transformation is a mantra of both the private and public sectors. Access for suppliers and customers in the modern mobile web world is critical. With 30% of the population accessing web services with mobile devices all IT programs become a mobile web programs.

The transforming services, using modern technology, is complicated by the fact that desktop and hand computing experience is expected to be the same, except for the form factor, by all users. "The data entry works fine on my desktop and laptop - why not my mobile phone"? For many this is a statement not a question.

In-Touch Apps development platform addresses the challenges of service transformation in the Mobile Web World. It is the basis for the all the technical design and delivery components of our solution areas. It also power custom applications and software services specific to your requirements.

In-Touch maintains millions of dollars of inventory for event marketing and data capture customers. Rapid and flexible deployments, without having to invest significant amounts of capital, is required by many customers. In-Touch continually upgrades the inventory to ensure that it has robust modern equipment.

With the launch of In-Touch Apps customers will have even more flexibility as In-Touch Apps will support our customers' own hardware or even hardware from a third-party.

Current projects are global, from Okinawa to Germany to Afghanistan wherever international couriers go. Let us handle your complex global deployments - in any language you choose.