Retain Existing Customers
Use IntouchSurvey™ to pinpoint and understand what it is your customers love about you, as well as what they might like to see from you in the future. Use the data you collect to keep customers coming back.
Are you a location-based business in need of better visibility around location performance? IntouchSurvey™ is made for you!
Slice-and-dice data across multiple touch points, and map your organizational structure to get a bird’s eye view of your business. Deploy standard surveys across multiple-locations to uncover trending issues. Collect aggregate data in dashboards & reporting, and make sure individual responses are flagged to the right people at the right location for immediate action.
With IntouchSurvey™’s one-of-a-kind Action Campaign technology you can easily identify, track, and analyze the influence of key drivers against your KPIs.
Key drivers help determine the areas of a business that are most important to customers. Understanding the impact that actions taken will have on performance will help you rally your organization, from top-to-bottom, at every location, around your shared objectives to keep your teams focused on what matters most.
IntouchSurvey’s™ CX Automation Hub is designed to help organizations boost productivity and strengthen their focus. No more micro-management.
Automate easy-to-build workflows triggered by real-time data to drive immediate action across your organization. Build limitless custom workflows, enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions. Set and forget triggers, workflows, and rules that keep your business running smoothly.
At Intouch, we deliver solutions that help you grow your business. Our prices are based on what you do, not how many people do it. Read more to learn about our plans!
Extremely user-friendly and really powerful!
The Intouch platform helps us to take measurable actions that allow us to better achieve our business goals.
Want to learn more about building, administering, and deploying high-performing surveys? Look no further. We've got the goods! In this guide we also cover how to pick a survey tool that is right for you. Data-drive decision making is within your reach!