Stay in control
Keep track of issues that arise across all locations. Measure and compare volume of issues and average resolution times across locations to identify outliers.
CASE MANAGEMENT SOFTWARE
Increase accountability. Spark action. Deliver results.
Simplify issue resolution with Intouch’s Case Management capabilities. Seamlessly create a system to prioritize what matters most and empower employees to act quickly to address issues at their location.
Assign, track and verify the completion of tasks at every location
Intouch’s Case Management offers simple and effective task management and collaboration tools to help teams work together more effectively to resolve issues. Management gets a bird’s eye view of activities at each location to ensure operations are running smoothly.
Get the right information, to the right people, at the right time
Deliver rich insights to your team on overall case numbers, statuses, average resolutions times, overdue cases and more. Users can access on demand dashboards or receive reports directly in their inbox.
Go from reactive to proactive with advanced automations
Have you received a failing score for bathroom cleanliness in the last 3 inspections at a particular location? Use advanced rules and workflows to automatically create a case when performance does not meet standards.
