CX Tech Top-ups: Do more with your Data!
This month at Intouch Insight we have introduced several new updates to our CX platform. These changes will help you get the most out of your data so...
At Intouch Insight we are constantly revamping our software to make it as powerful as possible. This month, we added new features to the Intouch Insight Platform and IntouchCheck™.
Intouch Insight Platform
IntouchCheck™
We are excited to let you know that admin users now have the ability to customize the default dashboard that users see when logging into the Intouch Insight Platform.
To set a default dashboard, follow these 3 simple steps:
If you choose not to set a dashboard, you will continue to see the “Overview dashboard when you log in.
This month we have given check admin users greater insights into in-progress checks.
When the field operator has started a check, admin will now have visibility of the progress completion percentage and when the check was last updated. Admin users can also see how many checks have been started and never completed.
If you or your team have any new ideas or features that you would like to share, please send us an email at letschat@intouchinsight.com
This month at Intouch Insight we have introduced several new updates to our CX platform. These changes will help you get the most out of your data so...
It’s the holiday season and with the new year coming up, we wanted to reflect on the year we had. Across the past 12 months, we have released several...
Here at Intouch Insight, we are always releasing new features to make our user’s experience as seamless as possible. This month, we added a new...